Tyler was the person i dealt with throughout my experience at this dealership, and he was more than helpful and very honest and knowledgeable. i would infinitely recommend anyone in the market for a new or used car to absolutely go here. i had a very unique situation and the team there took very good care of me and was able to get me situated in a vehicle i am very happy with. They went out of their way to help me. Tyler was very helpful, always keeping me informed and updated with any complications or issues (again, i had a unique situation). 100/10 recommend going here first. Will absolutely go here again if and when i want to trade up for my next vehicle.
Our salesman Brad was very knowledgeable and courteous during our entire browsing and purchase process. Curt was pleasant to work with as well. Darlene was very quick and efficient. Definitely would recommend this Audi facility to family and friends. Overall we had a great experience and they have great customer service and the communication was superb. Thank you from Roy and Myleen
Matt did a great job. He was very patient with me.He even brought the headlights back to life for me. For my next vehicle I will definitely reach back out to Matt.
I was purchasing a car from out of state with a trade in. I was nervous about purchasing without seeing the car in person. From the first time I called, everyone was very professional, efficient, and respectful of my time. Tyler, my salesperson, was phenomenal, particularly regarding communicating next steps and following up on his word. Everyone was courteous, and it’s really the first time I can say I’ve felt a dealership was fair and straightforward. Totally assuaged my fears about buying remotely. Best car buying experience I’ve ever had!
My fiancée was looking for a newer vehicle and we worked with Tyler. Tyler was amazing, he was patient and helpful and went above and beyond even with my fiancée’s complex situation. He made our car buying experience great and so easy! When I can finally afford a Porsche, I know who I’ll be going to see!!
Buying a new car for your wife is just not fun, it’s painful. However, Jamal made it pleasant. Test drove several cars, Jamal was quick to get all answers to several questions my wife had and literally “at the end of the day”, she made her pick. We were extremely satisfied with the overall experience of Checkerd Flag Porche, mostly because of Jamal.
Recently I traded in my Boxster, which I had for almost 16 years for a new Porsche Macan. It was emotional and a big change for me after a year and a half of indecisiveness. Tony Bronkema was very professional and sensitive to how I was feeling. His professionalism and complete knowledge of Porsche gave me the confidence to move forward. I have to admit, I love my new Macan. My husband and I have purchased 6 cars from Checkered Flag and this is the only place I’ll go for a car. Thank you guys… you’ve made my day!
I was looking for a used Black Audi A8. Checkered Flag had the exact car I was looking for. Living in Ohio and buying a car from Virginia made me a little nervous. Matt answer all of my questions and even sent me videos. It was a seamless process. I would highly recommend.
We got our first SUV on Aug 19th. The entire purchase process was quick and simple. Brad was very nice and patient with us - we went to check out a Q3 and had a million questions about it, which he kindly responded and provided all the info he could. We ended up switching gears on to a Q5, which also generated more and more questions and paperwork for Brad; but he never lost his smile or kindness.
Bought a prius in excellent condition and came with 30day warranty and steve ensured me if anything go wrong in that period it will be fixed. Steve even went as far as to help me get familiar with my car after hours. This dealership treats you exactly how you should be treated regardless if you do or don’t buy a expensive car. Steve is a great salesman cant say the same for all the employees here.
Absolutely wonderful buying experience! Jemal dealt with my indecisiveness on which car to purchase. He stayed way past his quitting time to make sure I was 110% satisfied. Thank you, and when I can finally afford my Porsche 992 I will be returning!
My sales person Jamil was kind and friendly. The help Jamil gave throughout the buying process was great. He is definitely a top notch guy with a great personality. He will go above and beyond for his clients. The sales team at checkered flag Porsche/Audi is definitely great. Can’t wait for my next buying experience!
My wife and I purchased a car here on Saturday, July 31st for our daughter. This is her first car and the entire experience was great. We worked with Jemal and he was the first car salesman that we ever genuinely liked. We would even consider making the 3 hour drive again in the future just to work with him. He was polite, honest, helpful, and at times funny. We had an issue with the car and he went above and beyond to help us. And who doesnt love a British accent? He and my daughter had a fun moment with her practicing her American British accent. :) Jemal it was a pleasure doing business with you!
My 20 year old daughter and her friend went in to look at a 2011 Mitsubishi Lancer on their used lot. Her mother and I went to check out the car as I would be the co-signer. For the price, the car was a total mess. Not cleaned, two wrecked spots on the front and rear bumper, faded paint down to the clear coat. The salesman said he was embarrassed that he had to show us the car in that condition but, wasn’t hesitant to try and sell it to my young daughter. Steven Stone was the salesman. Buyers beware of this individual. He even lied and said we threatened him because he lost his sale to us, but wasn’t hesitant to give us his contact cards. Steven Stone lost this sale because of incompetence.
Checkered Flag Porsche is simply the best place to buy a car. I just completed my second Porsche purchase in 5 months and once again they exceeded my expectations. From sales, finance and service they truly go out of their way to please customers.Ask for Tony in sales, hes the best in the business! Darlene and Karla get financing done quickly and painlessly as well. I also would like to thank Ed/manager for all of his kindness and support throughout the experience.Go ask for Tony to get your next car buying experience going you wont be disappointed! Jeff D.
I would highly recommend Matt for all your car buying needs! We traded in our car for a preowned SUV. Matt made our car buying experience painless and enjoyable. He was extremely helpful and knowledgeable about any questions we asked him. We are so happy with our experience at Checkered Flag Porsche and the car that we drove off the lot. Thanks again, Matt!!
Bobby was awesome! I usually despise the car buying process but Bobby made it super easy and I felt comfortable throughout the process. Thanks again Bobby! Love my Audi!
From the moment I met Brad in the parking lot he was a complete pleasure to work with. He was extremely knowledgeable about the Audi and made the experience so easy. Within 30 minutes we had finalized pricing and the entire process was very smooth. Everything went above and beyond any car buying experience I have ever had. I highly recommend this dealership and Brad!
Friendly, helpful, and knowledgeable staff worked together to get me in the vehicle that I wanted.
Big thanks to Gary Copeland and Karla Lewis! They made buy my dream C7 Corvette extremely easy even though I am overseas. Checkered Flag customer service and simple buying process cannot be beat! Have bought a Mercedes Benz and now my Corvette from Checkered Flag and I have to say they are the best to do business with in the entire Hampton Roads area!
I recently bought a cayman S from Tony. As a first time Porsche buyer I wasn’t sure what I wanted but Tony did an excellent job helping me from start to finish. He walked me through the process and was extremely knowledgeable / helpful throughout the entire experience.Tony treated me as a valued customer right from the get go. Definitely will be going back to him in the future !
Superb service department. You guys are awesome!
From the moment I sent in my interest email via the CARFAX app I promptly received both an email response and then a telephone call. Gary Copeland was top notch to work with. He went above and beyond to accommodate me and my needs. I also had a outstanding interaction with Darlene in the financing department. Bottom line this was a top notch experience across the board.
Purchased a Honda Civic from Checkered Flag Porsche Audi. Our sales representative Jemal Massey made the purchase experience seamless with “no hassles”. Always there to answer any questions or concerns, Jemal went above and beyond to help deliver our new car to our home.
Great buying experience with Barry Cate at Checkered Flag Porsche. Everything was fast, seamless and easy. Barry is helpful, informative and no pressure. We are very pleased with the dealership and LOVE our new 2021 Porsche Cayenne Coup!
Brad was awesome! Very knowledgeable about all cars, straightforward but not pushy, and fun to work with! Love my Audi!!
Quick, efficient, straightforward and fair. Cant ask for much more when buying a vehicle. In all honestly, I was suprised with the ease and non-pressure of my transaction. Good job Checkered Flag!!
Tony and the rest of the staff made trading in my vehicle so easy: even from Upstate NY. Tony was always available and willing to answer all of my questions. Great service!
Chris G. is the best. He stayed calm even when I wasnt. He had someone to send me car warranty company so I could pick another one and get out of the one I have. Chris is the best. Also, Chris had the courtesy driver to come pick me up and bring me back to the dealership to get my car. The driver Robert was very nice and his driving was good. I normally dont like to riding with people but Robert is really a good driver.
If you are looking for an experience, professional andknowledgeable sales professional please go and ask for Tony Bronkema you will thank me later. Manager John was on point as well. Thank you Checkered Flag Porsche for making this a birthday I will never forget. She rode smooth to Myrtle Beach all eyes were on her😄#Pretty Black Porsche Panamera 4
Great Experience!!!! The salesman Brad Comess all around good guy. He made the deal happen with no hassle!!!
Simple process from online reservation to check-in to shuttle service to check-out. Chris George understands customer service very well and provides a seamless customer experience.
Worst car experience I have ever had. We went in for an oil change and ended up having a few additional things done on the car. We spent well over $1,000 and the car was returned in worse condition than we dropped it off. Our Macan was in perfect condition with an impeccable service record. As we drive the car, there is a loud noise like the brakes, tires, or wheel bearing...Also, our car was returned with the cruise on 70 mph in a 55 mph zone and the car was on empty needing gas immediately before running errands for the evening. Also, the car was driven 100 miles for an OIL CHANGE!! To say I am disappointed in Checkered Flag and the Porsche brand they represent is an understatement. Additionally, it took us going into the dealership in person to receive an itemized receipt since it wasn’t offered over the phone or online. DO NOT take your car there for any reason. Drive the hour down the road to Richmond to take care of your Porsche!
Bobby DiBerardinis was super kind and didn’t pressure us at all like most salesman do. I wasn’t sure what I wanted as far as leasing, buying used, or buying new and Bobby didn’t hesitate to pull numbers for everything so I would feel comfortable with the payments and what options were my best. He made the experience painless and stress free so I could focus on being excited about my new Audi!
This was my second vehicle purchased from Checkered Flag but first from the Porsche used car division. Used car prices are up across the board right now so after taking that into consideration the price was fair and comparable to other “haggle free” dealers, if not slightly cheaper. Tyler did a great job assisting. He was honest and did his best to make sure I was taken care of before and after the sale was completed. A few small issues came up after the sale was completed and he was able to resolve all of them. So many dealers/salespersons won’t give you the time of day after you’ve signed on the dotted line other than to tell you “sorry about your bad luck.” It was great to not have that be the case here. Tyler broke all the car salesman stereotypes of being sleazy, pushy, manipulative, and dishonest. I would highly recommend him to anyone looking to purchase a car from this dealer. Overall I was very impressed with the level of customer service I received.
Theresa was wonderful and helpful. Answered all my questions and I felt very comfortable with her.
All of the staff are very nice, and they let people take pictures of the nice cars and even sit in some of them
Gary is the bomb.com. He was very attentive to my needs, and with his help along with Karla they managed to find a more affordable deal for me. As a single mom, its imperative that I save as much as possible. Thank you for assisting me, and allowing my transaction to be as smooth as possible. Due to covid, my work hours are very long and stressful. Gary was able to work around my schedule to ensure I was well taken care of. What Gary offers, I wouldnt call service, I would call it excellency. Gary was super engaged and in tune with my needs. Hopefully in the future if I make it to the big time I can come back and purchase a new Porsche off the floor; lol wishful thinking. Thank you so much. By far this was the best dealership experience I have ever had.
We just had our Audi Q5 serviced at Checkered Flag. As usual the service was excellent and the car was done on time, as promised.
The sales team was very well informed and professional. Additionally, Brad Comess (Audi Brand Specialist) provided extraordinary commitment to customer satisfaction. Brads unwavering dedication to your dealership and customer satisfaction was well received and appreciated. The General Sales Manager and Finance Manager also worked diligently to ensure our sales experience was superb and successful. We got a great deal on a great Audi.
Very nice showroom with courteous staff what we enjoyed while waiting for the car repair. Immediate support to solve a technical issue. Waiting time was a very nice experience where I was given the opportunity to test drive a Porsche Taycan.
Mike Lupia at Checkered Flag did everything a great sales person should do. He listened, asked intelligent questions, worked hard to find us the vehicle we wanted and then brought the paperwork to me at home as I was recovering from surgery. He delivered the vehicle and spent about an hour and a half getting it set up, teaching me the new MMI--and even answered questions later in the evening. From the very first call I got from Mike to the last conversation he has been attentive, transparent and easy to work with. I will definitely recommend him and this dealership to friends and anyone interested in purchasing an Audi. Everyone from F&I, to Service are easy to work with, helpful and just nice people to do business with.
Tony was incredible was start to finish. Though I had searched the website prior to coming into the showroom he still provided a few options to me but then helped through my final steps.
If you are looking for a new car and want outstanding customer service look for Tony Bronkema. I bought a car from him at Land Rover back in 2018, he then moved to Audi/Porsche and I went back because of him. Super recommend!
I purchased my pre-owned Audi (my first-ever Audi) last year and this was my first visit to the dealership. Ive never felt so pampered when taking a vehicle in for service! Scheduling the appointment online was quick and easy, the text confirmations and updates were great and so was the loaner. Dennis Laxa and staff provided outstanding service from start to finish. It was comforting to know that my vehicle was in excellent hands and that I received honest and trustworthy recommendations for how to maintain it for years to come. Thank you!
Brad was very professional and courteous. Brad answered all of my questions and took his time showing me my new vehicle. I will certainly be back in the future thanks to Brad and ALL at Checkered Flag my family and I interacted with!
Thanks to Ed for running such a proessional dealership!!The team around Phillipe and Joe are magnificent - barely have seen a better team in my whole automobile life!!
Excellent service, beautiful establishment ..Mr.Michael Morales is a very communicative salesman, provided a smooth experience!! Would definitely recommend checkered flag
This is our second vehicle we’ve purchased from Audi Checkered Flag and will continue to do so. The first time, we lived 4 hours away and visited this place compared to closer dealers from the online reviews. We were glad to return for our second Audi due to the courteous and respectful staff. We dealt with Jesse Giuseppe twice; he was honest and knowledgeable about the cars and accommodating with our needs. We’re glad we came in and will continue in the future.
Service at Checkered Flag Audi is super! Always taken in a timely manner. No detail is overlooked. I am confident and comfortable and never worry when I drop off my car for service. Get it back clean and in perfect condition with full explanation of service. I love my Audi. Never would think about taking it anywhere else for service! This is why I buy Audi.
I purchased a Porsche Certified 2017 Panamera 4S from Checkered Flag Porsche on March 23, 2019. All I heard from Checkered Flag Porsche is that they have an incredible certification process and that the car is in perfect condition.Well, five minutes after driving it off the lot I got a chassis system error.On May 2, 2019 I dropped the car at a Porsche dealership that’s closer to my home. Today is May 17, 2019 and Porsche still has no idea what is wrong with the car or how to fix it. They have escalated the issue and even their senior techs do not know what to do next.Either the Porsche Certification process is bogus or Checkered Flag Porsche didn’t actually perform the certification. There’s no other way that such an obvious and prominent error could have been missed.
Great parts department.
Everyone was very friendly. The service manager was straight forward and to the point. I had an appointment and waite was not long. Overall it was very good experience.
Zero hassle, quick in-and-out experience. Knowledgeable supervisor behind the service desk. Dropped off my car for service, was issued a courtesy car, and was back on my way. They called later that day to notify that my car was ready for pick-up, and it was the same hassle-free experience to get my car back.
The salesman, James (I forgot his last name), was extremely friendly and helpful as well as Lesley. It was a great overall car buying experience. Plus, Im in love with my new (used, but new to me) vehicle!
I always get great service from Checkered Flag Porsche, and more particularly from Philipe, my service manager. He is always ready for you when he says he will be, gets the work done well within the time estimated, and always lets you know in advance how much it will cost. Great place to do business with
Brad Comess worked with me at Audi Checkered Flag of Virginia Beach and did an outstanding job! He worked diligently the past few months to help me find the exact car that I wanted. I was very impressed with his professionalism and follow-up; he made the experience VERY easy!
Mike Audi is an excellent representative. Would Recommend 10 out 10 buying from any Checkered Flag location. Top Tier group. Customer service with casual class.
My car unexpectedly died and I had to quickly find a new or new-to-me replacement. After research I was very interested in the Audi q7, but given the unexpected nature of my situation, was not certain about budget. I stopped by Checkered Flag Audi with my young daughter one Saturday and met Lee before we were even in the door. He took the time to listen to what I was looking for, then we went through various new vs used options and their inventory. All the while, Lee and the other Audi staff were very sweet to my daughter, who had no other option but to sit through our discussion.We narrowed the choice down to a new 2019 model or a 2017 used that had all the bells and whistles. Even with the time crunch, it still took me multiple days to deliberate between the two and determine what would be the best fit for my family and our budget. Lee and his colleagues were very accommodating, never pressured me, and very helpful. Their customer service was impeccable and an excellent precursor of how customers will be treated throughout their Audi ownership. I cannot recommend Lee and Checked Flag Audi highly enough. I love, love, love the car we decided upon and tell everyone about my experience there.
Everyone there was courteous and helpful. Natalie and Darlene ensured that the car I chose was the one I was going to be happy with. They explained everything that I was getting and we shared a lot of laughs. Those two women were amazing in their customer service.
Very friendly helpful service. I recently purchased a 2014 Jeep Grand Cherokee from checkered flag Audi. James the Salesman who helped me was very helpful and friendly, made purchasing a breeze! I would high recommend the dealership to anyone looking to purchase a new or used vehicle!
Ron Terpilowski was our sales consultant for the past 3 Porsche automobiles purchased from Checkered Flag Porsche in Virginia Beach. His low key but highly informative style continues to give us great confidence that he knows his product and matches us with the car that best meets our needs. Our treatment by all departments at Checkered Flag Porsche has been first class and the main reason we keep returning to Checkered Flag Porsche. I highly recommend them and their service department.
I’ve always dreaded the idea of going into a dealership and trying to complete a car deal by myself for the first time in fear of getting ripped off or treated unfairly. All of those fears and worries went out the window whenever i started doing business with Bradley. He made the car buying experience simple, quick, and completely stress free. He answered any and every question or concern i had throughout the process, and overall made my car buying experience a great one! Definitely will recommend Checkered Flag dealership to anyone i know looking for a new or used car and want to get the best deal possible!
Tony Bronkema at Checked Flag Porsche could not have been more helpful and all of the information that he provided for my 2017 Cayenne was accurate and made my buying decison easy. The car is everything that I wanted.
Kim has gone out of her way to make my experience incredible each visit. She even responded to one of my emails while she was on VACATION! She exhibits exemplary customer service and I look forward to working with her in the future.
I had a great experience purchasing my car from start to finish. From the point of calling initially to ask about the vehicle, Lee was a great salesperson to interact with. He was able to give me the important details I was wondering about over the phone. When I arrived at the dealership to look at the cars, Lee had both of the vehicles ready to test drive. Lee was very knowledgeable about the vehicles and gave me a comprehensive rundown of the features of the car. After deciding to purchase the vehicle, Lee very thoroughly explained each step of the process and made us feel comfortable during the entire purchasing process. Overall, purchasing a vehicle at Checkered Flag and have Lee as our salesperson was an excellent experience. I would recommend this dealership to anyone.
Gary Copeland took me seriously even though I showed up 8 months before I purchased a car. He gave the me the time to explore different vehicles and was very knowledgeable about the vehicles. The chance to take one on an overnight test drive was great. Negotiations were quick and fair, and Im happy with the price I paid.
This Dealership is outstanding in practicing what they preach. The are a responsible business that looks after their customers with the utmost care and enthusiasm. After having a great experience buying my 2011 Used Jaguar online they provided front door service in these difficult times. After experiencing a hiccup the service department team was right on it to make it right. Customers can be rest assured that they will be listened to and tried to help if at all possible. Checkered Flag Audi Porsche is the dealership you want to deal with in sale and service because it is where winners buy. Thanks.Edit 5 months after sed work was done.Yesterday the car cooling system blew up at starbucks and Dont know if you remember me but the 2011 jaguar will all the problems. One being leaking coolant. Its got less than 10k on it and less than 8months from buy date. Im have to have it towed today because coolant exploded from a hose or something and all its doing is draining coolant everywhere. This maybe a coincidence or it could still be related. Either way the car should of lasted longer in this consumers eyesThanks gn
Audi Service Advisor Chris is very good at keeping me informed as to the status of my vehicle, and is always professional and polite.
I’ve been a Porsche owner for years and dealt with a few Porsche dealers in that time. Ron Terpilowski and everyone I met at Checkered Flag are some of the best. Top notch from start to finish. Highly recommended.
My service experience was top notch. Phillipe is a true professional!
So, so happy with my new car. I was comparing several makes and models and Ron Terpilowski was super patient and extremely helpful in my decision. Because of Ron I didn’t even visit another dealership. Ron and all of the staff are highly recommended!
Knowledge parts guys. Great to deal with.
Went there for the first time for my state inspection. Really good service and no long wait like other places.
I came in concerned about my front right tire losing pressure. I had to put air in it three times in a one month after getting a new tire. Dennis listened to my concerns and had it checked out more closely. I was very impressed with care he gives to his clients. He is the best on the team!
All your service reps are outstanding. They greet us warmly, explain clearly the services to be performed, answer our questions thoroughly and make us comfortable in the show room while we wait for service or a pick up. We are regularly kept informed of the progress of our servicing. Dennis Laxa in particular shines in all the above areas.
Brad was awesome! He made us feel valued as a customer. Honest opinion is a great skill in customer service.
This was one of my favorite car buying experiences. We worked with two sales representatives over a couple of visits and they were both fantastic. They took their time to explain so much about our new vehicle. Thank you so much Bobby DiBerardinis!
Thoroughly enjoyed the purchase experience on our new Porsche. Gary Copeland did a great job making us feel valued and welcome. He answered all our questions and facilitated a quick test drive and smooth purchase.
Overall it was a good experience. They worked with me on my trade and so far have been following up on all my requests. Sales staff was responsive and tried their best to take good care of me during the process. Always room for improvement so not a 5 star review.
Bob Smith made picking the right car easy. My wife was in there several times driving different ones. He just kept handing her different keys until the right car was found. The whole process was easy. Darlene was great at the final stage. I would recommend checkered flag and Bob.
They make it so easy. I live a long way from Virginia Beach, so they offered to meet me halfway. Everyone Ive encountered through the purchase and service processes has been knowledgeable, polite, and efficient. I got a great price on exactly the car and options I wanted.
Lee was great. He went the extra mile for me. He made my experience a memorable one. I appreciate his dedication to his job and to me, the customer. I would recommend anyone looking for a vehicle and great customer service to visit Checkered Flag Audi and ask for Lee. You won’t ever forget it, it’s customer satisfaction to the fullest.
Bryan deserves all the credit. Very well-informed and a pleasure to work with. Great job getting a deal together in a timely and fair manner. He was patient and accommodating when I had a question or request. I would recommend Bryan and Audi Virginia Beach to anyone I know looking for a car.
James House and Miss Karen were both extremely helpful and friendly in my car-buying experience. I knew exactly what I wanted, and they facilitated an easy, hassle-free afternoon.
Terrence Blake and Dan made the whole process a pleasant experience. The ordered 2020 Range Rover Velar arriving earlier than expected was the icing on the cake!
Barry Cate was our sales consultant and he is excellent. Very knowledgeable of the cars he sells, but not pushy at all. He made both my wife and I feel very comfortable to work with. Further we did not make our decision to buy until 7 pm on Saturday night, yet both he and the business manager stayed til 9pm (2 hours past closing) to get the deal done right.
A few weeks ago started a search for an SQ5 and the options I wanted made finding a vehicle difficult. Im based in North Carolina and Checkered Flag Audi in Virginia Beach had a vehicle with the options I wanted. I emailed the dealership to get the ball rolling. Mike responded to me in a short period of time and Mikes responsiveness held true throughout the buying process. We quickly settled on a price and an appointment was made for me to come up to the dealership to get the purchase completed.Mikes responsiveness continued while we were driving up to the dealership. Mike checked to make sure we werent having any problems on the trip up. Mike also arranged to have some parts that I had ordered installed on the vehicle before we arrived. Mike also made sure the SQ5 had all of the available software updates installed and had us setup for the MyAudi service.Before we came up to the dealership, we had our trade-in appraised at some local resources in Raleigh. Checkered Flags appraisal came in exactly the same as a local source so I was assured that Checkered Flag was straight up honest and fair in evaluating my trade-in. I had no reason to expect otherwise as Checkered Flag and Mike were great to deal with throughout the buying process.This is our second Audi in recent years and I wouldnt hesitate to buy from Checkered Audi again and Mike in particular.Final comment. My local Audi dealer missed out on this sale because they just plain dropped the ball in communicating with me. I will go with Mike again rather than my local dealer for my next Audi.Thanks Mike for the wonderful service.
I enjoyed dealing with Jesse and Brad. Both have been accommodating and easy to deal with. I am not the easiest person to do business with but their team work definitely earned my trust. Look for these 2 guys if you are shopping for your next Audi.
Phillippe has been great concerning maintenance on my Porsche Macan. He goes above and beyond which is greatly appreciated.
Phillipe our service rep. is awesome! Hes friendly, professional and courteous. As a customer he makes me feel like Im important and he cares...I like that you offer a complimentary wash and vacuum. Should I tip the person who cleaned my car?I also like the multi-point inspection you do. Its good to know what items may need service now or in the future. I also like that you dont use scare tactics or pressure to sell me additional service. Based on how Phillipe treats me I trust you...I like the coffee and snacks...
Our salesman Ron made the entire process flawless! He provided near constant updates after we placed the order through production and delivery.Very highly recommend!
No pressure service. Nice salesman. However, you will need to discuss warranty issue prior to purchase and that can be stressful.
Great sales person (Brad Comess), very informative. Explained everything in great detail and listened and answered each question we had. Financial advisor (Karla) was equally as great. Could not have asked for a better buying experience! Recommend this team to anyone interested in buying quality vehicles from the most professional group.
I liked the responsiveness of my salesman, and how he came out to greet us upon arrival. I misspoke when I quoted the financing my bank would offer for the car I wanted. The rate I was counting on was for 3 months shorter than I wanted. Paul did an excellent job of delicately pointing this out, without blaming the error on me. It was definitely my mistake, which I acknowledged and apologized. Paul graciously accepted and tried to take some of the responsibility as well. Very classy.
Our salesmen, James House, made the process very easy. He was able to answer all our questions and has done a great job with followup after the sale. We traveled almost two hours and passed by several Audi dealerships and he made the experience well worth the travel.
This was my second purchase at Checkered Flag Audi and could not have been happier. I love the car and my salesman Jesse Giuseppe was great with all aspects of my purchase. Manager Mike Allen was very helpful in making sure I was happy with my transaction.