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Shore Drive Auto World
5657 Shore Dr, Virginia Beach, VA 23455, United States
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Shore Drive Auto World
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da
Review №1

My experience with Shore Drive Auto World was great! Love my car! They took the time to teach me about credit and how to manage it. Thank you for being like family!

Ba
Review №2

They inflate their rating with fake reviews. Extremely predatory behavior towards young people and military. It is a sad day to see someone go out of there way to rip of young sailors. Somehow they get on base and taxi young sailors to their dealership and pressure them into buying a car. Nothing of value in this world will be lost when this place inevitably closes down.

Ha
Review №3

Predatory behavior on military members that don’t know what they’re signing up for. Disgusting behavior.

Tr
Review №4

Bought my truck here today I went in pre approved, Amir and Chris took care of me like family will definitely be back for our next vehicle.

Te
Review №5

Awesome staff! Great prices!

Go
Review №6

Charles and Sharon are very delightful to work with. Very pleasant, very, very thoughtful with full consideration. Excellent car. The best folks Ive met in ten years. They are great!

Go
Review №7

Charles did a great job with my credit issues, dealer procedures, and warranties. He was fast, efficient, and polite throughout the entire process.

Go
Review №8

I purchased my second vehicle from Rob. Everyone was really helpful and I was able to improve my credit score too. Rob kept it real and made sure I was happy and knew what was going on the whole time.

Go
Review №9

I was treated awesomely. Terry hooked me up with a bank account and helped with my financial situation. Really awesome! I will recommend to all my friends.

Go
Review №10

I am so glad that I now have a car! Freedom! Service was great and they went out of the way for me in every way!

Go
Review №11

The service here was excellent. They helped get my interest low. I highly recommend them. Ask for Rob Wilson. He sold me my car. Hes also one of the managers there and he personally assisted me to make sure I was comfortable and knew what was going on 100% of the time!

Go
Review №12

They were very helpful and patient. They always had a solution for the problem at hand. They got me the best price. Im very thankful!

Go
Review №13

I just really like the help/ Rob and Tim went above and beyond to make sure I got exactly what I wanted. I didnt have to wait long either, it was in and out. Also thanks to them doing credit repair, I was able to get financed at my credit union @ a low APR. I will most def be back

Go
Review №14

I enjoyed my experience. Very understandable, explained various components and covered a lot. Warranty is also unbeatable.

Go
Review №15

These guys made everything so easy. I was really impressed with how much professionalism was shown and without them I wouldnt have a new truck.

De
Review №16

If youre new to the area. they like to sucker people in. They make you feel comfortable but honestly thats a part of their plan. Sold a car worth around 5000 for 15000. Very over priced. Make sure to do your research and get the value of the car before you do anything. I had friends that went though them but its one of the worse dealerships. They should be black listed for military. They feed off the new guys going in. Pure trash. They like to get on their google account and seem like people are getting mixed up with purchasing from another dealership. Honestly thats almost impossible. Im sure you know when you have had a bad experience they would know and they wouldnt waste their time.

Go
Review №17

Experience was great. They dealt with everything and explained anything about the cars I needed info on. All and all, I recommend stopping by.

Go
Review №18

Very helpful. Salesman showed me several cars and he went above what I think was necessary.

Go
Review №19

I have bought now two cars from here and I will recommend getting a van or truck from here. The staff are friendly to willing to work with me to put me in a great car.

Go
Review №20

Very great service. Terry is a great salesman. Id definitely recommend my peers here.

Go
Review №21

I highly recommend Tim. This is a great dealership. I encourage anyone to come here.

Go
Review №22

Great service. Feels closer to a family than a dealership. They helped make buying a car easier.

Ry
Review №23

Best people hang out with and the best people to help you. I want to be able to finance my 2010 Tacoma there at auto world with out their help... Terry literally rebuilt my credit strong enough to get me in my truck definitely worth stopping by and talk to them

Go
Review №24

Terry is an awesome guy and can spit bars.

A
Review №25

Great service and very friendly. They helped me pick out the best car for the right price. I highly recommend you use them when looking for a new car.

Go
Review №26

As always wonderful service with dedication to help me.

A
Review №27

Good deal! great group of guys here! honest, empathetic, compassionate about what they do here and they actually care. i definitely recommend shore dr.

Go
Review №28

They are really committed to the customer comes first policy and will come to a comfortable agreement mentally and financially.

Go
Review №29

I had a great time. They helped a lot with my first car purchase.

Go
Review №30

We worked on fixing my credit before anything making sure I was set and good to go.

A
Review №31

Awesome Service! My salesperson answered ALL my questions, honestly, and up front pricing & their banks have the best rates! They also have the best warranty Ive ever heard on a used car!

Go
Review №32

They were really helpful. Terry gave me what I asked for and made sure I got what I wanted.

Go
Review №33

I received a better service than I expected, and I am glad I came here.

Go
Review №34

Very friendly. Helped answer any questions I had. Thanks very much.

A
Review №35

Awesome dealership! They have a huge selection and the salesperson answered all of my questions and was not pushy at all. They gave me a great deal and a full tank of gas! I would definitely recommend them to anyone in the market for a vehicle.

Go
Review №36

I have never been treated as well as I have been here. They were completely straight with me and didn’t hold anything back and it made me trust them and that is why I want to buy a car from here. It truly seems like dealership genuinely cars.

Sh
Review №37

Rob was amazing ! He went above and beyond our expectations to help myself and my husband have a quick and easy car buying experience! He also made sure we got the best rates on car insurance and suggested how we can better our credit in the future. Oh and they have food 😊 All the time haha

Go
Review №38

Very helpful and made me feel comfortable. I enjoyed my experience here.

Go
Review №39

I bought my second car from Terry. Awesome and easy going.

Ca
Review №40

This isnt some bs dealershipjust trying to meet quotas. These are great homely people out there making a statement in the car buying experience. For a first time buyer they provide every bit of information needed and wanted with no pressure whatsoever. I was just taking a friend to get a car and I got the unexpected. Not only do they provide great car service. They help establish, repair and give great credit information. Shout out to shore drive auto for real. This isnt just some reviewer from the business. Im just a guy sharing my experience. This is the place to go for buying a vehicle.

Go
Review №41

Great help and friendly service. Rob and Tim hooked it up and they didn’t pressure me at all. They helped me get a 9% apr. The other dealers tried to sell me a car at 19%. These guys are awesome! A lot of my friends have bought cars here on my shop too! Now I see why.

A
Review №42

Rob was a very friendly car salesman. He made me feel comfortable about purchasing my car. I would highly recommend him to any one who would like to buy a car. He has a lot of patient and was very knowledgeable about there cars and services.

Go
Review №43

Rob was great to work with. He gave me a lot more than a great deal. Also tons of financial advice. It was an awesome deal. He gave me 2,000 more for my trade than any other dealer.

Kv
Review №44

Do not recommend. Theyll take advantage of your possible lack of knowledge and that they know youre in a rush to get a vehicle. Theyre prices are extremely unreasonable and they dont tell you what it is until paperwork is written up. And even then theyll only tell you if you badger them for the price over and over again. With that being said they are very nice people but I do not recommend for anyone

A
Review №45

The staff here is very helpful. They go above and beyond to meet each individual need of the customer. They had me in a car quick and I highly recommend them for anyone searching for a vehicle.

A
Review №46

Rob was great with helping me through my first car buying experience. Extremely respectful when talking to me. I would suggest this dealership to anyone looking for a car.

Go
Review №47

This was absolutely the best car-buying experience I have ever had. The staff was so friendly & so helpful with buying the car & selling mime. I love them!

Go
Review №48

I appreciate the honesty and excellent customer service.

Go
Review №49

Very helpful workers and knowledge of their job as well.

Th
Review №50

In the market for a truck. I’m willing to pay nada. I saw online this place had a avalanche but no price is listed. so I stopped in after checking the web for the nada. The truck comes in right around $14.600.00. They are asking $1,7900.00 then they want to hit you with a 3-500 fee for tags. They don’t offer any reason for the high price except to say the bank will loan 125% of a vehicles actual value. So basically they are saying they will charge 125% because that all they can get away with by law. Or they would over charge even more if they could get away with it I’m sure. I hate places like this. Waste of time and shows exactly how bad used car dealerships can be. this is literally what people think of when they mention used car dealers. People out to take advantage of you. On to the next spot with a grip of cash. I’m sure I’ll get what I’m after soon.

A
Review №51

Upfront, honest guys. What you see is what you get. Make you feel at home and listen to what you have to ask. Good advice about cars and credit loans. Shouldve done this a long time ago.

Go
Review №52

They are great. They do what they need to help the customer!

A
Review №53

Rob was very helpful and made tGood Deal!!! Great group of guys here! Honest, empathetic, compassionate about what they do here and they actually care. I definitely recommend Shore Dr!

Go
Review №54

As soon as you walk in the door they treat you like family. They will absolutly help you in ever way possible to make you happy and get you into a car you want.

Gr
Review №55

Dont ever come to this place and dont let the positive reviews fool you! I got a car here a few years ago and I found out I paid like $5,000-$7000 more than what the car was worth. This place is actually blacklisted by a lot of military commands. They were very pushy to me and I tried to return the car the day after I bought it and the employee was very rude to me. They try to take advantage of military people. They try to see how much you can get for a car loan and then see how much they can charge you. Do your research before buying a car.

Go
Review №56

Charles does a great job with credit issues dealer procedure, warrantys. fast efficient, polite entire process. I will refer people to Shore Drive Auto World.

A
Review №57

Great customer service, friendly, patient. They are looking for your best interest. Great vehicles.

Ho
Review №58

Save yourself the number of text messages youll receive and either give them a fake number or go somewhere else. Thought it was just mine but hearing other people are just as annoyed by it. Clearly not appreciative of the money you spent on a car thats barely worth the amount and will more than likely have issues soon after from things they did not disclose. Its not professional to try to guilt someone who spent that much to send people over there constantly whether you know people or not and act like they owe you anything more than the money they already spent at least biweekly.

Go
Review №59

Shore Drive Auto World was great. Theyre like a family here and they make you feel at home. I definitely recommend them.

A
Review №60

I would like to take the time out to say Thank You to Charles. Everything we talked about on the phone was everything in person. It worked out just fine. Thank you.

A
Review №61

I honestly loved this place. They helped me out tremendously! Definitely recommended for any person... 2 THUMBS UP

Go
Review №62

Everyone was extremely helpful. I felt more than comfortable. I look forward to being a customer again.

A
Review №63

Tim was extremely helpful told the truth about everything when it comes to buying a vehicle. The first dealership I have been to where the poker face is dropped and they get you in a vehicle right for you and your budget.

A
Review №64

They are so welcoming and treat you like family soon as you step thro the door and even when you step out side of the door. This is a great investment!!

Go
Review №65

Jerry was excellent help with putting me into a car. This place is a great . Ill surely bring more people around.

Go
Review №66

Very helpful, nice people to work with. The fastest buy ever. Thanks so much for working with us.

Go
Review №67

The cooperation and how understanding they were was great. The personnel really make you feel comfortable when buying a car.

A
Review №68

Nice cars. Great service. They fed me too. I would refer anyone there. Rob is great.

ES
Review №69

They were helpful until our transmission went out. Warranty was not reliable. No paperwork on the car was given to us. We are a newlywed military couple and this place was recommended based on their ratings. Basically, theyll promise you to be there whenever and all the time until the car has issues. We only had the car 3 months and the transmission died on a 2015 Nissan Altima (recalled model we werent aware of). We went through Nissan (told us we didnt qualify for the warrenty), was told to pay $200 for a fluid check when we were pretty sure the fluid was contaminated. So, on top of paying $100 insurance, $415 loan, and $300 repairs, it really dampened the whole situation. Not to mention we had to purchase another car for transportation.Sadly, because of the overwhelming positive reviews, this one will be overlooked. But talking to local military families or other dealerships, and when we mention Shore Drive, theyve either had similar negative situations or know how they really run their business.We found someone who can repair our transmission for way cheaper and way faster than what Shore Drive promised...we hadnt have had that car for 6months now. And Shore will manage to say its our fault the car is still on the lot and theyve done everything, yet, theyll tell you ”We’ll do anything - we’re here for you. Call us anytime.” And we have texted, called, asked for updates, etc. But, naively, we trusted that they had things under control. Then, if you confront them, theyll turn it around and say its our responsibility to get it up and working...when, we’ve been contacting them, the Nissan dealership, and our insurance and even spoke to legal. Last time my car was in the shop, it wasnt our job to fix the car.They even mentioned getting us a RENTAL, but that never happened...every time my car was in the shop or an accident, I had a rental that day. I get theyre a small business, but really, dont tell your customers you can do something or provide something and then give a reason why you cant.Sorry, they have great customer service, but theyre a small business and theyre going to treat their customers as such. Disappointed, but networked with other dealerships and car mechanics and have found our own solution. We cant afford a lemon vehicle and false promises and extended wait times.

Go
Review №70

I appreciate all that was done, for all the help. All that trouble with the bank but in the end got me the car I wanted. I highly recommend the dealership to all my friends who are looking to buy a car.

Ma
Review №71

Horrible experience. Never buy a car from here. I was sold a car that had a electrical problems the moment I drove away. No refund just a bunch of promises to fix it through a personal mechanic. I dont know about any of you but when I buy a car I expect it to work entirely. They have a million and one service members cac card information logged and saved into their computer as well. This place should be black listed. Again horrible experience just buy your car from a legitimate dealer to save the headache

A
Review №72

Great experience. Would gladly do business again. Rob was awesome.

A
Review №73

This is not your Average Dealership. They dont just sell cars, they sell piece of mind. I swear i never felt so excited for the future until I stepped Foot in Shore Drive Auto Land. Highly recommended to any one.

A
Review №74

Terry is the best salesman Ive ever encountered. Way more than helpful, he went above and beyond and even farther.

Go
Review №75

Terry is very helpful & kind the makes this shop feel like home. I know if I needed something, hed always be there to help.

Go
Review №76

They helped me get the car I wanted for the best deal possible. Im really thankful for all of the help they provided.

Go
Review №77

The customer service is welcoming and very friendly. I feel like family when I walk through the door.

A
Review №78

Great environment. Really made me understand the process of buying a car. Great people made the experience less of a stressful thing.

A
Review №79

Awesome Dealership! Made me feel like family and treated as such. Great bunch of people!

Ma
Review №80

Great service, Nicest Acura TSX that i have ever seen. DEF will be recommending Rob Wilson to all my friends and family. They have fair prices and the best warranty on a used car.

A
Review №81

Terry and Amir were a great help and I look forward to starting my life right because of them.

da
Review №82

They claim to be prior military, some of them. They lie to you. Make fun of customers after they leave. They hire sailors so they can trap other sailors into Thor business. The cars are usually trashed and overpriced. If you a sailor dont fall for it!!!

A
Review №83

From the time we walked in, the atmosphere was welcoming & friendly, Charles and Mrs. Sharon did everything in their power to make sure I got the car I wanted with the best deal, along with trying to improve my credit. I would recommend them to anyone who need s to purchase a vehicle, and who ever needs to repair their credit.

A
Review №84

Great 1st time buying car experience. Dont think I would have actually gotten a car today if it wasnt for Terry.

A
Review №85

I was very well taken care of here. The staff was very attentive to all my wants and needs and I do recommend them to any and every one looking for a new car and a great deal.

A
Review №86

They was very professional + explained every thing. I am happy with the service Charles provided.

A
Review №87

Terry is a great dealer. He walked me through everything and helped me out alot I highly recommend him.

A
Review №88

I was very pleased with the staff. They were very informative, attentive as well as patient.

A
Review №89

Very great service. Awesome warranty. Always there when I needed help

A
Review №90

Great service! I hope to see good progress with my credit.

Do
Review №91

These guys are top notch! Highly recommend for your used car purchase!

Go
Review №92

Great costumer service completely honest, Tim, Frank and Amir I really appreciate you guys!

A
Review №93

They were really helpful on picking me a good car for me up front with all the needed paperwork.

Mi
Review №94

Ok

A
Review №95

It was great service. I feel like I made an amazing choice coming here.

A
Review №96

Made buying my first car incredibly comfortable. Answered all my questions. Rid me of all concerns.

Go
Review №97

Phenomenal service. Easiest car buying experience you will ever have.

Go
Review №98

Im usually good with talking people against topics, but everything I had to say Terry countered my argument with proof and legit info, P.S. Terry has a great sense of humor

Go
Review №99

Very honest people. Super informative. We will for sure send people here.

A
Review №100

Very helpful. Great service. They put me first.

Information
78 Photos
100 Comments
4.6 Rating
  • Address:5657 Shore Dr, Virginia Beach, VA 23455, United States
  • Site:http://shoredriveautoworld.com/
  • Phone:+1 757-962-2066
Categories
  • Auto broker
  • Used car dealer
  • Car dealer
  • Used truck dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:Closed
  • Wednesday:10AM–7:30PM
  • Thursday:10AM–7:30PM
  • Friday:10AM–7:30PM
  • Saturday:10AM–7:30PM
  • Sunday:10AM–7:30PM
Offerings
  • Buys used goods:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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