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Cashwell Appliance Parts
218 Pennsylvania Ave, Virginia Beach, VA 23462, United States
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Cashwell Appliance Parts
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Be
Review №1

OMG!! Eric made my week. Very knowledgeable,efficient friendly and caring. Reasonable prices and had everything in stock. Didnt have to order online and wait a week.

Kr
Review №2

Courteous staff gave us an hvac wire free of charge. This is a wonderful store that services not only tradesman but everyone that needs helps. thank you guys :)

Tr
Review №3

Quick service, knowledgeable personnel, and good prices. Will come by again the next time my dryer decides to break down.

Ch
Review №4

Very helpful, willingness to assist a non-tradesmen in accessing a part.

Pa
Review №5

A good reliable place to get Whirlpool oven parts and refrigerator filters (Everydrop Brand). Highly recommended and will use for years to come to do self maintenance for appliances

Ro
Review №6

I normally do business with the Cashwells in Fayetteville. This store has pulled me out of a bind on a couple of occasions by having a part that Fayetteville is out of. Thank you for keeping a good inventory and super fast shipping!

Ch
Review №7

Ordered parts for stove on a Thursday, told they would be in the following day and would receive a call. I never received the call, came in on Monday to pick them up and was told they were delayed in shipping. Was never notified from anyone and will have to go out of my way to go back a second time to pick the parts up. No empathy expressed by associate.

Jo
Review №8

Very friendly staff. Excellent service.

Mr
Review №9

I had a great experience during my visit

Da
Review №10

Ordered the wrong freezer thermostat control for me. Even after providing the model, part # and old part. I believe the employees are doing the best they can but the company store/warehouse is a disorganized mess and its just a lackadaisical attitude. No training, No pride. This is a direct reflection on leadership.I was able to fabricate a new bracket and got this one to work because it was easier than relying on the experts.Update - I just bumped this review up to 4 stars because the owner had a positive response. It just seems a shame that a business with so much potential and local market share wouldnt be flourishing. PS. I fabricated a new mount bracket and got this one working because the client had an expensive side of beef on ice. I got paid, cleint is chillin, everyones happy.

Ro
Review №11

I purchased a timer for my dryer three days ago. Come to find out I don’t need it. Brought it back to the store for a refund and they said there was a scratch on the terminal. In no way will that affect the conduction of electricity. One sales person said that they would take it back and the other sales person number 110 said that they could not take it back. So I spent $83 on a part that I don’t need, I’m out of work and that could’ve been a week of groceries. Thank you so much for your understanding during this stressful time in everyone’s life.

Sa
Review №12

I cannot say enough good about my experience at Cashwell. I was sent there from another shop telling me that if anyone had it Cashwell would.I was looking for a gas stove part, had no idea what it was even called. I had something sort of what I needed, walked in with it, explained my situation, and they understood what I was asking, and gave me a part to see if it worked! And it did!!!!!!!!!! I will definitely go there first next time Im looking for appliance parts! Thank you Cashwell for being so nice and helpful!

CF
Review №13

Fantastic customer service! Very resourceful and had exactly what we needed! We will go back for future endeavors. Way more personable and helpful than the Sears service Center. So glad we went here. We highly recommend this business!

Wi
Review №14

Very very helpful and knowledgeable. Staff are friendly and easy to work with. I had a starter switch on my GE dryer that had gone out. The model number on the dryer didnt match the parts catalog number exactly but the counter guy was very intuitive in solving the mismatch. Great place and good service. It struck me as I watched the counter staff that the work environment was very friendly which carried over to the overall mood of the store.

D
Review №15

Very helpful and respectful and even worked out my questions over the phone with me. they helped me out when I didnt have much to offer back. I appreciate these folks and their technicians.

S&
Review №16

Make it your first stop rather than your last when you are searching for that special part. Knowledgeable people behind the counter and thousands of repair parts behind them to supply the exact part you need to complete a job. Doctor Dan is especially helpful.

Ja
Review №17

Call wait times are always entirely too long.

Le
Review №18

Fantastic store!! I was able to fix my fridge myself for a fraction of the cost. Great staff fast service!

Sh
Review №19

Awesome staff! They helped my dad find the proper heating element for our project. We had shorted out several other standard elements. My dad explained the problem, the staff helped him troubleshoot, and they had the exact element we needed. Thank you!

Ni
Review №20

Great staff, helpful. They are able to get virtually any part for your appliances and have the more popular items in stock. Turnaround on ordered items is very quick. Prices are reasonable.

Pe
Review №21

Great service, great people! Dont shop anywhere else for parts. Always treated courteously and they are very professional. They will advise you and guide you in whatever your fixing, love, love, love going there....Store is clean, well lit, and easy to access. Why go anywhere else...

Mi
Review №22

Friendly and helpful staff. Got what I needed same day and didnt have to deal with ordering something online. Win win.

Bi
Review №23

I was searching high and low for a specialized terminal for an electric dryer. They had a pack of 15 that they could have sold me. Knowing I was probably going to only need 1 or 2, the two gentlemen behind the counter searched through their spare parts locker. They located two brand new terminals and gave them to me free of charge. In todays world of trying to find a business to trust, Cashwell Appliance Parts stands out as a class act in my opinion.

Do
Review №24

The staff is knowledgeable and helpful. Theyve had the 3 parts in stock that Ive needed in the last 7-8 months for a competitive price. Our appliances are older so Ill gladly return here when I need another part.

Ja
Review №25

NOT recommended for the DIYer or amateur, unless you know exactly what you need. Store uses fine print to not stand behind their seemingly simple & fair return policy.

Ta
Review №26

This is our go to appliance parts store. Love this place! They have honest, trustworthy people that work there who are very helpful and great prices as well. Highly recommend this business.

Pa
Review №27

Great parts availability, friendly staff, good pricing.

Au
Review №28

I went there in August of 2015, I found the staff to be extremely friendly and very professional. I needed an obscure part (1/4 inch tee for a refrigerator over 12 yrs old), they did their research and had the part for me the next day. Great place.

Le
Review №29

As a real estate agent and property manager, I have had an occasion to call Cashwells over and over and over again. EVERY SINGLE TIME, I am met with helpful assistance, pleasant customer assistance, and come away with a great feeling. They are FANTASTIC!

To
Review №30

Great experience, very fair and competitive prices and the guys behind the counter were super helpful, even to the point of verifying a part number and figuring out the part number I had looked up was actually wrong and explaining why. Highly recommended.

Al
Review №31

Everybody knows that job they pretty fast good attitudes and pretty good people in there I feel comfortable in there when I buy stuff.

Er
Review №32

What can I say? Customer service was excellent. Yes, I remember what customer service is. Cashwells does too!! I called, they had the part in stock and when I arrived, it was sitting there waiting for me. Fast and friendly. Ill do business with Cashwells again and recommend that you do the same when you need an appliance part. No, Im not a professional...just a man that can fix stuff!!

Ro
Review №33

One of the few places that lets the public buy appliances repair parts. They had the capicitor I needed to fix my AC condenser at a lower price than I could find online. Plus they do military discount.

Lo
Review №34

I have been to Cashwells a few times now. Between YouTube and Cashwells I have saved myself so much money. The staff there is helpful and they always have great advice. I just replaced the defrost thermostat on my fridge. Piece of cake.

Do
Review №35

This place is great! Very friendly staff ands if they dont have theyll find it for you. Cant say enough great things about them.

M
Review №36

Quality parts, pretty quickly.

Tr
Review №37

Great customer service over the phone and in the store. Would certainly recommend over other competitors in the area.

Ja
Review №38

Great guys, I would reccomend them to anyone. Very friendly and helpful staff.

Jo
Review №39

Came in as a regular Joe off the street. Felt I got the same kind of service as the repairs guys that come in. Described my problem and what I thought I needed. They found the part and got me on my way.

mi
Review №40

As a landlord with multiple properties, I often need appliance parts and when I do, Cashwells is the first place I go. They always have what I need at the best price. This time I went in looking for an icemaker bucket, and rather than selling me a pricey brand new one, Danny Evans found a gently used one sitting around in the back and I got it for a REALLY sweet deal. Thanks Danny and Cashwells. Ill definitely be back!You all treat your customers like gold!

Bu
Review №41

Knowledgeable staff who work tirelessly to help you find the right part

Pe
Review №42

Perfect service and they had the parts I needed! They saved me a ton of money!

Mi
Review №43

Very knowledgeable and efficient. Good people.

Jo
Review №44

Very helpful local place to get your appliance repair parts.

Mr
Review №45

#DIY LOVE CASHWELLS! As a woman who is over service people A1 ripoffs, the people at Cashwells are like knights in shining armor! They helped me change out the element on my dryer and sold me the part and are now helping me get part to repair door switch. They try and help you fix your appliance issues your self, rather than acting like your trying to be cheep because you want to Do It Yourself!

Bi
Review №46

Danny is super helpful and just a really nice guy!

Ja
Review №47

Always the best! Highly recommended.

Ke
Review №48

Staff were helpful and helped diagnose the issue I was having. A $3 part fixed it and I did the repair.

Mi
Review №49

Fantastic knowledgeable staff and fantastic service.

Br
Review №50

Awesome service

Br
Review №51

They were very helpful on finding the part for my washing machine and the cost was below anything I found online.

Le
Review №52

Ive been going to Cashwells for years. you cant get the parts they have unless you want to wait for mail order. I bought parts and books on DIY repair there and saved money without having to replace major appliances.

Mi
Review №53

You need to stop leaving people on hold for indefinite amounts of time.

Ch
Review №54

Phone there a bit slow but counter service is way above expected

Ma
Review №55

Hugh on-site selection; anything they dont have on site can be had next day!

Jo
Review №56

Cashwell Appliance always fun to visit.

rm
Review №57

They care, unlike so many other places, they care. I created a google account just to tip my hat to Danny Evans who saved my family on a 90 degree day last week.

Se
Review №58

Always awesome customer service

Ke
Review №59

Fasr, friendly, knowledgeable service

Bi
Review №60

They actually sell parts to diyers

Da
Review №61

It a great place

Al
Review №62

Very helpful

Ca
Review №63

Very knowledgeable, andhelpful

Je
Review №64

Good service

Ti
Review №65

Great prices

Do
Review №66

Appliance Parts for our troops

Ja
Review №67

It was a very good experience. Id like to come back someday.

Information
5 Photos
67 Comments
4.7 Rating
  • Address:218 Pennsylvania Ave, Virginia Beach, VA 23462, United States
  • Site:https://cashwells.com/
  • Phone:+1 757-519-9191
Categories
  • Appliance parts supplier
  • Air conditioning system supplier
  • Appliance store
  • Heating equipment supplier
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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