Employees are rude, sarcastic and generally unhelpful. You (the owner) replied saying you observed my interaction with the associate and failed to follow directions. Did you fail to observe the associate rolling his eyes and huffing/puffing before we even got to the point? Did you observe the lack of direction given despite telling him at the beginning of our interaction that I dont do this often? Yes, the email was given but it was a short yeah, the email is right there and quickly pointed forward... and there are business cards with a ups email address, which I thought was what you were referring to. Rudeness is never acceptable, especially since I simply did not know what I was doing and got increasingly nervous as the sarcasm mounted. Defending this is irresponsible, honestly, but if you stand by your post, thats alright with me. Maybe this location just isnt for me.

Notary available at this location till 5:00. Easy to get to!

UPS store and services. REALLY?! I WILL NEVER STEP ANTHER FOOT IN THE DOOR EVER AGAIN! I WENT THERE TO GET A UPS SHIPPING LABEL PRINTED AND THEYRE GONNA CHARGE ME ALMOST $5 FOR ONE DAMN PEACE OF PAPER? TALK ABOUT RIPPING PEOPLE OFF!!! I WILL CALL UPS ABOUT THIS TOO. HOW IS A UPS LOCATION CHARGING PEOPLE TO PRINT UP SHIPPING LABELS FOR UPS SHIPPING. UPS LABEL HENCE THE COMPANY UPS. I WOULD THINK TWICE BEFORE GOING INTO THAT SCAMMING RIPPING OFF PLACE!!!!!!!!!!!!!! SHIPPING, SHIP WITHOUT THE STRESS YOU HAVE STRESS FREE SHIPPING? THEN WHY AM I SO MAD RIGHT NOW. YEAH, I KNOW ITS ONLY $5, THE POINT IS, ITS A GD UPS STORE AND WOULD EXPECT TO PAY AT DIFFERENT BRANDED STORE!!!

Apparently they make their own hours here and just close whenever they want to which is very inconvenient and horribly unprofessional. If you have your hours listed online, follow them. If something comes up at least post a sign on the door. Really upset I wasted my time to come here for it to be closed when it was supposed to be open.

It was a good experience. I was waited on right away and my gifts that I was mailing were boxed, weighed and I paid for them and was finished quickly. The man behind the counter was very nice and polite. I will go back there again when I need to mail packages again.

Never a problem shipping from this location. Its the only one I really trust in the local area - when my intl and domestic shipments have to arrive on time.

UPS would be my 1st choice. I gave it a 3 stars, only because the UPS truck driver drives way to fast down my street. It will only take one child hit and killed for UPS take a big hit. The almighty dollar isnt worth it.

Have used them all of the time for years now and have always had a positive experience.

I ship regularly out of state and have never experienced anything other than professionalism and courtesy. When I first started shipping things, as a 1st timer, the associate took their time to explain things and helped me pick out the right box and way to send it. Happy to see there are still people willing to help you out.

Always efficient & friendly. These guys do a great job! I use them for all my shipping needs!

Good service but I cant believe theyre selling a box of 10 face masks for $50. No one should pay more than $10 for them.

Who the hell closes early the day before Christmas eve? People have packages that theyre waiting on. Phones disconnected, have no way to get in contact with the people here. called several hours before closing. Any other day my packages get re-delivered to my address. Of course before Christmas, they decide to deliver packages to this trash heap and now I cant get my packages. Christmas is basically ruined.After reading a few other reviews, this seems like a habit, basically they only work when they feel like it. If theyre not going to be reliable and maintain the business then they need to notify UPS drivers to not deliver packages to this location as they are untrustworthy. The quality of a parcel delivery service is hinged on their ability to ensure packages get to customers on time and with minimal inconvenience. Cant wait until Tuesday to complain to corporate.

Avoid at all cost! This ups store does NOT follow their own posted hours of operation! this is a franchise not owned by UPS which means there’s no accountability or anything ups can do. I had a very important urgent package delivered there and when I went to pick it up the store was closed even when their posted hours said they closed two hours past the time I was in! UPS could not do anything.

As of August 29th of 2018 I write this as one of the most satisfied customers to date. Due to the UPS truck losing my package during an order Ive had to refund someone and I was out around 600 dollars at first, but the owners of this establishment had been with me for the entire 2 month process and had helped me get all 600 dollars back and so I cant thank them enough.

Provided excellent service. Katie and Tiffany were extremely efficient and knowledgeable regarding getting my items boxed and shipped. Thanks for a hassle free experience.

I paid a good amount for shipping and a candle broke!! The guys at the store were very nice and they refunded me the shipping and cost of the candle. Its not their fault but Ill be going through regular mail from now on.

Never had a bad experience at this store. Good fast service

I can’t say anything bad about the place. I’ve used them to ship various items that we’re sold online, or to return items to Amazon.

AVOID....this business its a rip off.. This used to be a nice family run business and was reasonable and fair to pack and ship your fragile items. ALERT... Must be new owners Thier charges for pack n ship are outrageous and added on after they wrote you the price. Another local business taken over by people who could careless AVOID this rip off scammer at all costs...

Worst ups store ever dealt with. This store do s more damage than helping people. No customer service. No help. Nothing. Loose packages all the time. Seems like they just keep them for themselves.

I came to get my resume printed, and they did the whole thing for me as well as gave me paper clips to hold everything together. Great customer service.

Terrible waste of time. Closed two consecutive business days during advertised hours. Just go to Staples & dont gamble on if this hack feels like working today.One star is generous.

The employees that I have dealt with are excellent and have been there for years!!! Very helpful and friendly.

HORRIBLE customer service super rude &I they charge 3.11 plus tax to print one black and white piece of paper ! Staples lets you print one for .11 and they ship it to ! Never going here again 2nd time Ive been treated with terrible customer service! Also watched the cashier rip up a customers shipping label and throw it on the counter and get super nasty with him and he left super upset! Ridiculous these people are hired to work in public. Ive never written a review before but this was just terrible.

Easy access, efficient processing, and quick in and out with the package sent!

Very helpful thanks so much

Great customer service

The girl on the phone was so helpful. If I lived closer I would use them all the time

Friendly efficient staff!

Best service ever ❤️

The employee who helped me, Tiffany had a bad attitude. She has no customer service skills. The employees were not helpful with another customer who was trying to pick up a package. They were not willing to help the customer with receiving her package. I will never go to that UPS store again!

Staff has absolutely no sense of urgency. Use other UPS stores at all costs

HORRIBLE SERVICE AND CUSTOMER SERVICE, THEY DONT CARE ABOUT YOUR PACKAGES, THEY GET LOST AND THEY DONT CARE.THAT GUY FRED THERE SHOULDNT BE IN BUSINESS!!!!!!!!

I was going to this UPS store for along time and I will never go back there again! The girl that works there has a bad attitude she is always on her phone she should not be working in customer service!

Always fast service!

Fast easy and convenient!

Convenient, quick and excellent hours

Excellent customer service

Most terrible horrible ridiculous rude uneducated customer service, Not worth the one star.