Initially we inquired about a vehicle we had been looking for and Vann Jeep Dodge was over an hour away. We were contacted by Shaye, I explained our situation and that we wouldnt be able to come to the dealer for several days due to work schedules and child care. From that point on she stayed in contact with us to keep us informed as to whether the vehicle was still there.We drove over an hour to get there and were connected with our salesperson Justin. He was extremely pleasant to work with. He was super knowledgeable about the vehicle, but also didnt overwhelm us with information. Once we knew it was a go he expedited the detailing and fueling of the car knowing we had such a long drive.We were in and out of the dealership in under 2 hrs which has been by far the fastest experience at a car dealer weve ever had.We loved that they didnt try to push extra products and its family owned, family oriented business. We will return for future purchases!

Everyone at Vann was very courteous and professional. They repaired my Jeep quickly and even found that the repair was under warranty when I initially thought that it wasnt. Top of the line repair service and customer service as they kept me informed on the progress by calling me. 100% recommended.

I could not have asked for a better experience when car shopping. I got professional, caring, honest, friendly etc. I would recommend anyone to go there.

Great buying experience. I live in NC so we worked all of the details out prior to me making the trip. Was in and out in no time. Everyone was very friendly/helpful! I would absolutely recommend someone buy from them if in the market. Thanks again!

I went to Vann Dodge on the pretense of saving on the tax, which was incorrect on my part. However we met Justin who listened to my wants and needs and was able to get me the product that I wanted. My new truck is beautiful and I love it!!! Thank you Justin!!!!

Justin was very helpful throughout the entire process. Told him what I was looking for and took me exactly to it!

Awful service. Price gouging at its finest! Highly recommend confirming prices before going in. They don’t tell you the their jacking up the sticker price because of “Market Value Adjustments.” Basically you buy a car from them at $6k over sticker. In 2 years when the chip shortage issue is over your $6k in negative equity. The idiots their can’t seem to understand that. Absolutely awful. Not to mention their charging over $1000 for mud flaps and tire locks when you don’t even ask for that. Don’t forget to ask about their chip fee as well.

Aaron and the whole team at Vann Dodge was great to work with. Aaron was patient with us as we decided what we wanted, then walked us through the ordering and purchase process. A great experience throughout.

The Service Manager Khristina was exceptional with providing dedication on resolving an issue and getting the job completed. She went above her expectations and made us as customers highly satisfied with the outcome. Thank you for all your hard work!

The staff is always kind & courteous; and truly does their best to make it a good experience for you! They provide beverages while you wait for your vehicle’s service to be complete. I’ve never been treated poorly here and I highly recommend them for purchasing, trading in or serving a vehicle. Mike, Nick & Kristina are fantastic!

Justin was fantastic. The entire experience went very smooth and fast and I couldn’t be happier with my new Jeep!

Buying a car has never been this easy. Justin made the entire transaction very easy & efficient. Highly recommend

Keith from Vann Dodge Chrysler Jeep Ram was very professional and knowledgeable about all the information we needed to know about purchasing our Jeep Rubicon. Our intentions were to buy out our lease on our Jeep Wrangler JL, but we saw the Rubicon that caught our eye, and listened to all the incentives, it was a great choice for us to purchase the Rubicon. The service department was great, the finance department was on top of their game and again the knowledge that Keith provided was unsurpassable!! We definitely encourage you to try Vann, for no pressure, professional and high qualityservice!!

The staff here is amazing & will do everything in their power to give you the best customer service possible!

Just bought my second car here with the help of Joe Garner. Was very happy the first time so decided to go back and was not disappointed thank you!!!!

Definitely the most pleasant car buying experience Ive had to date. Carrie and Joe made everything simple and easy, even during these unprecedented times. They listened and kept me informed along the way. Thanks for helping me get my dream car! :)

Fantastic experience. Joe gardner and nick were pros. Treated with respect and overall great time. Would visit and purchase again. Kerp up the great work.

I have purchased many cars from Vann dodge in the past and had a great experience dealing with them. This time I bought a new Cherokee L. The sales team was awesome.

Purchased my first vehicle from Vann Dodge Chrysler Jeep Ram and i am extremely pleased. Let me begin by saying that the Staff are very easy to work with and very profesional. Our salesperson Amy was exceptional!! Will totally recommend going in and asking for Amy, she wasn’t pushy and gave us all the time we needed to find the right car for us. We couldn’t be happier with our purchase. The manager was awesome!! She worked really hard to get us the right finance company!! Overall loved this experience and will 100% recommend!!

Was honestly the best experience when buying a car, from the moment I walked in, everyone was very welcoming an extremely helpful not only did I get the car I wanted but also the payments I needed, if your looking for a car the vineland area is the best place to go.

Everyone was so nice and helpful during my first car buying experience. Joe Garner was great walking me through the process and showing me the cars that fit my wants and needs. I’d 100% recommend them.

Very friendly knowledgeable staff. He service department is top notch.

This is our second time purchasing from Vann with Justin and we are customers for life. Car shopping always used to be such a stressful and long process and that is no longer the case. Justin is super helpful and knowledgeable and made things so seamless. I cannot thank him enough for getting us into the perfect vehicle for our family and making it all so easy and enjoyable on our end.

Quickest buying process ever couldnt complain about anything excellent service

Justin’s the best! I will never buy a Jeep anywhere else!

I have no problems with this dealership the service was fast it was done right and got me out of there quickly

Always a great job and if any issues with my truck they come right out and address them with me right away 👍

Hi everybody!I would like to start my review with something very simple, whoever read this and is looking to buy a car new or used, dont look anywhere else.Go to Vann Dodge without even thinking about it.You can be sure that This is the place to go.Everyone is very nice, honest and always willing to answer any question.Corrine Brown helped me through the process over the phone (since I live almost 3 hrs away from vineland ) Thank you Corrine, you are fantastic, it was really nice meeting you and everyone there, Keith thank you for helping me with the paper work and explaining everything with details you very cool, (you both made me feel very comfortable, confident and happy with my truck purchase).You can be sure that if I have any friends looking to buy a new/used car in the future, Ill be sending them to Vann Dodge.Jose G Jurado

Great sales support and great customer service feel. I was in and out very quickly and had no issues at all! HIGHLY RECOMMENDED!!!!

From sales to service, this company is always taking good care of me. They’ve always made sure my trucks were in top condition. Any problems I’ve ever had they never questioned and always took care of everything. I have bought four different ram trucks brand new from this institution. they always make sure that they will better the next guys deal.They keep me coming back

I highly recommend Vann Dodge of Vineland.I had a fabulous experience, no push, no hassle.I was made to feel so comfortable like if I was withFamily. They made sure that I felt comfortable with my choice. The Salesman “Joseph Garner” made sure that I was happy with the choices I made and he was concern about me being happy about the choice that I made and he worked with me about pricing, made sure I got my Senior Citizen discount. Shopping for a vehicle has been a wonderful experience. Unlike in the past That it was so scary to go to Vehicle shopping. One felt that you were going into the mouth of a shark and you had to make sure to have your guard up, otherwise you would’ve been eaten alive.I recommend them highly and if you are in the market for a vehicle experience this is so much better than in the past. I thank Vann Dodge and Joseph for providing me with a wonderful experience. I am very happy with my truck. Thank you! Thank you! Thank you!. Happy Birthday, Joe.

Best service in Cumberland county! We bought a few vehicles from Vann Dodge and we keep going back! Joe S. Is very helpful and knowledgeable when it comes to helping you find and make a decision on what vehicle works for you! Highly recommend Vann Dodge!

Van Dodge Chrysler Jeep Ram were very professional and curtious. The process was pretty quick. Customer service Department!!

Waited over 2 hours for an oil change. When we asked how much longer we were going to have to wait, one of the service employees said that she accidentally put someone ahead of us. After we left and almost got all the way home, I live almost 30 minutes away, I realized that the oil change required light was still on. So I had to drive all the way back to have the light fixed. Luckily one of the mechanics was nice enough to come out to the parking lot right away even though one of the service employees was insisting on us pulling the car around and having to wait again.

My experience was very fulfilling. They accomplished everything I requested and gave great information on future maintenance for my vehicle.

The gentleman (Brian) we are working with has been very easy going and helpful so far. He has a lot of truck knowledge and is willing to share so you get what you need and want.

It was so easy to make my appointment and the staff was very helpful! Our favorite place to bring our cars for maintenance!

Needed a vehicle desperately. Went to Vann’s Brittany helped me. She was great listened to what I needed, actually the whole team was great. She went over and beyond. I definitely recommend Vann’s! Stop in and ask for Brittany! Tell her I sent you!!

HORRIBLE SERVICE I was sold a extended warranty that I did not want I called Brandon the finance Manger the next day after double checking my paper work ( mind you we got to the dealership at 7ish pm and dident leave till almost 10) he assured me he could cancel it and it wasnt a problem I even offered to come back to sign anything I needed to he declined here we are over a year later still fighting to canceled he wont even accept phone calls and instructs his receptionist to just hang up on me

I came in to get a oil change for my new truck that I had for about 4 months so far. I was told that I only get one free oil change. I have information that was sent to my email that I can get a total 3 free until 2923 . When I was dealing with Action Hyundai they gave me two years free maintenance and oil change. They also after each time I came in with my vehicle for service it was washed. I had to go back to Van Dodge Chrysler jeep Ram because they never put a inspection sticker on my car. I drove the vehicle for four months without it until noticed. Nothing was offered for my inconvenience due to them forgetting.

Justin was awesome in answering all of our questions and took the time to find us the right truck. Never pressured us into buying a brand new truck unlike other dealerships. Looking around and paper work took us about 2 hours to drive off the lot with our Ram! Im looking forward to buying more trucks for my business with them in the future. I definitely recommend them!

The service department was considerate and helpful. I was attended in a timely manner. I will definitely go back

Easy experience overall! No concerns or complaints. Brittany was awesome. I would return in the future to Vann.

The new car was for my wife, she is very pleased in what they had to offer and how they let us test out so many different models.. I’m pleased with the price and features of the renegade she picked, Vanns definitely works with their customers. They went above and beyond to make sure the customer was happy. I would definitely go back to them again.

Keith was pretty awesome with being upfront I told him what I want n what I needed and I belive it was very simple for both sides to make a deal work. I would highly recommend him for future purchases.

Had a great experience with Aaron Swain. Went to just look at a Gladiator I was thinking about getting and he ran out there and said he could make the deal I wanted happen. A few hours later I left with it. Not pushy and down to earth.

Fast and friendly service. Thank you Jay

Purchased a dodge durango Aaron was my salesman hes is very kind and informative very nice person, They did everything to help me to satisfy my needs, I am very happy with my vehicle besides some minor issues that had to be fix but service helped me with that and took care of the problem I appreciate their hard work because they are busy back there and they do there best to understand the problem and fix the problem. THANK YOU VANN !!!!!! So if your looking to purchase a vehicle I highly recommend. I would like to add that Nathaniel in service is a man of his word everything he told me he was going to do he did he made sure to give me updates anytime my vehicle is being serviced, I thank him for his kindness and his hard work. 😊

I don’t even want to give one star but it won’t let me post without a star. Definitely do not recommend Vann. Purchased a durango and have had nothing but problems with it since. Within 2 days of having the vehicle, the check engine light comes on. Durango needed a brand new motor. Didn’t have the car for over a month while they fixed it. Now having issues with the check engine light coming on but when brought in for service they can’t get the car to “duplicate” the issue. This is the second time they can’t figure it out. We don’t live close so we need a rental while the car is being serviced. Even though we have the extended warranty, we are out $300 for a rental since Vann can’t “diagnose” the vehicle when there is clearly an issue. Thanks Vann for making a pregnant woman with a toddler have to switch in and out of vehicles and lug around a car seat between the rental and my vehicle since you can’t do your job!

Absolutely in love with my 2021 Jeep!!! Thank you Carrie and Joe were the absolute best!!! Talked me through every step and every option to make sure I was happy!!!! I will never go anywhere else

Customer service was poor for this visit which will be my last. Took too long to fix my jeep and service person, Jay, had not a clue. Will not be going back to Vann for anymore service or new vehicles

There parts and service department is amazing and punctually on time and service

They always kept me updated with calling me back several times letting me know about my vehicle and didn’t seem bothered with allmy calls either. I requested a pic of the broken piece and they followed thru with specific details of what happened. A rental was needed and they followed thru with one.

Vann Auto Group is truly the best in selling Automobiles in the South Jersey area!!!

Customer Service lacks knowledge/ training. Called numerous times a day to try to reach Service Manager for updates/ status on my truck that had been there for days, but was always busy and didn’t return calls. If this wasn’t an issue I would’ve given them a four star rating.

Great staff and great service!

Justin is fantastic. He is an awesome guy that shows he cares about your satisfaction. He also makes it aware that he will be available to you if you ever are to need his assistance. I initially worked with a woman named Carrie and she was very kind as well! One star decrease in the overall review because of the one “financial manager” they have staffed. I would include his name but he never introduced himself to us, but instead got right to telling us what they cannot do for us rather than working out a deal. He eventually cracked but his attitude and demeanor was sour. He looked like a miserable guy compared to Justin. I respect him as a person and a salesman since I do understand he has to make his money, but the good cop bad cop style is a bit overplayed in my opinion. The process could have been a lot more simple and more mature. Everyone else is super kind and friendly. Now I will see if my car holds up!

Justin was a pleasure to work with. I had a special order that he took care of. He kept me informed on the progress throughout the three months it was being built. When it arrived he made the transaction a seamless process. This was my second vehicle from Vann Dodge and I would highly recommend.

They worked with me, when nobody else did.

The service department at Vann was very helpful. They repaired my Jeep and had it back to me quickly. They assisted me with recall information and provided the necessary support to look into reimbursement through Chrysler. This is my second positive experience with them. Thanks Vann

After multiple no’s from other dealerships we came across Vann Chrysler Dodge Jeep and were guaranteed to walk away with what we wanted which was a truck. The very next day we were called with great news. We went back to the dealership and were pleasantly surprised! They kept their word and put us in something better then we imagined! Thank you all for your hard work and for giving us a truck that was better then expected! My boyfriend walked away with a 2019 Dodge Ram 1500 and a huge smile on his face! Thank you Keith and Carry (sorry if I spelled that wrong)

Vann’s staff were accommodating and professional. They didn’t mess around worked to get me the best deal possible. Keith and the rest of the staff we great to work with and definitely had no-pressure sales approach.

As always, Vann Dodge took care of my truck issue in a timely fashion. They communicate well, and made proper recommendations.

Angel Nazario was an awesome salesman. He was very patient with me. He took into consideration my color choices, style, price ranges, etc. He wasnt too pushy. It was comfortable to be around him. I did end up with a 2019 Jeep Compass Latitude 4x4 in blue 😀

They need to expedite their work. Sat for 3 hours just for them to look at my Durango SRT. Then the didnt have the peice in stockSMH Took another half hour to order & pay for the peice,& now they want me to pay another $125 for maintenance to install the peice which is a 10 minute job. No Thanks Ill pick up peice when it comes in : go elsewhere for installation

The service manager was very helpful and very nice.

Customer service is always helpful cheerful and on time, it’s usually 99.999% of the time a very good experience

I am so very happy I was referred to Vann. They were very patience and kind to work with me and help me to get into a new vehicle. Thank you Carrie, Justin n Brandon The whole Vann team. Great people to work with. I will be referring everyone I know to go there. Awesome car dealership to work with..

Justin was a great salesman and got my wife the car she wanted. Even better after we signed our deal he called us up the next day and gave us a better deal as he got the bank to give us a better rate making the car even cheaper. Great experience

I took my Jeep in for recalls and a couple of other repairs.Vann dodge had my Jeep for 6 days and so expensive repairs but did fix the issues I took it in for.They called me and stated that I needed brakes and rotors, which I did NOT ask them to even look at but it had been a few years so I said ok. Little did I know they would put the most expensive parts on without even offering after market.When I finally picked my Jeep up, 6 days later, the check engine and gas cap lights were still on!For lack of better words they saw someone who knew very little about vehicles and took advantage of them, in a pandemic when money is very tight.They should be ashamed of themselves.I will give credit to Christina who attempted to help out with a key fob and 15% off a $2300 bill.I would not recommend this dealership to anyone ever.

I was very impressed with the salesperson Amy and Finance manager Nick on their professionalism. They were very helpful regarding helping me and my wife on deciding what vehicle I was going to pick and helping with the paperwork an any question that I had. The staff were great and the truck we picked is everything I expected.

No pressure, friendly atmosphere! Great experience!

Very nice & friendly service Dept. I’m very happy that I took my truck to them to get repaired.

Van Dodge has made me a great deal and the sales rep was great I would recommend them to see my sales Man his name is Justin Clifford.

I was visiting last week and needed an oil change after driving from CO on my 2020 jeep grand cherokee I googled closest place and Jerry Morrow was my service advisor he took care of me pretty quickly and was very customer oriented which I like! I was impressed! I would recommend them to my family that lives in this area or anyone visiting and needing a quick oil change! Thanks Jerry👍

Terrible experience went there for an oil change and 2 recalls said it would take about 3 hours for all. 6 hours later they call me telling me they don’t have the parts for the 2 recalls and didn’t even do the oil change until after call. Not only that they tried to say 3000 worth of repairs was need for my car when there was clearly nothing wrong. Terrible experience. Very money hungry place!

Joe at Van was AWSOME. He made the buying experience pleasant and easy. He was very informative through the whole process. Carrie was AWSOME too! Thanks ! Love my new Jeep!!

I would highly recommend their business. Joseph was very easy going and helpful with my purchase. I look forward to doing business with them again.

Service department personnel are fantastic. They explained everything that they found and how long it would take for diagnostics and for the repair. When they had to keep the truck they made sure I had a rental to use and it was a truck also. Didn’t put me in a little compact car. My truck was done when they said it would be and the workmanship was excellent. They were courteous and accommodating. They kept me informed and were professional. No complaints here.Rod from Buena NJ.

Best dealership I knowThanks vann dodgeHughes

From the phone call to set up my appointment until I picked up my truck when it was done, I was treated with kindness and professionalism!! I never liked the idea of going back to the dealership but Vann Dodge definitely gave me an entirely new outlook!!

Have always had an amazing experience here til this past time. My 3rd car from here. Idk if it’s new Managnent or what but the customer service was horrible. They non stop had me resign papers and send them information that they already had! Sale manager sent rude text messages. Said he was going to do things and then did not follow through! Nobody should ever be treated like this. Will never be buying a car here or taking my car for service here ever again!!

I, Purchased a Jeep Grand Cherokee today 9/25/ 2020. I want to give extra kudos to Carrie. She comedy dated us with all our request and made it happen. Because it almost did not happen the purchase through Vann Dodge because of At incident that happened with their service department especially with one associate named Christine. I was ready to walk out and not even purchase available through Vann Dodge. So like I said kudos excellent service to Carrie for making it all possible. And dont let me forget the sales rep Joe. I am giving the 5 stars and more to Carrie for taking the extra few minutes with me before I was ready to walked on the deal. For all that she does she needs to be RewardedThanks Carrie

Next day appt for service. Quick, very friendly and fair priced. Thank you!

Unexpectedly professional I was very pleased with everything about vann and would recommend them to EVERYONE!!!!

Very honest. Helped me get the car I wanted and fix a bad situation in the process with the last car. This is my new go to place for cars.

Brian as always found the perfect car for our daughter...everything she wanted. Thank you for always going above and beyond... Ask for Brian you wont be disappointed.

I had never had a bad experience with Bann dodge until I sent my daughter their to get an oil change. I gave her a coupon that read 3 oil changes for $ 100.00 the coupon had Vann dodge printed all over it and yet she had to ask for a manager and the manager finally approved it. Employees questioning her where she got the coupon we don’t send out coupons. How outrageous.

Vann staff are very polite and not pushy at all. I would recommend everyone to purchase a used truck or jeep at Vann dodge. Ask for Joe seigle tell him Mary sent you. Great sales person.

Came in to have my vehicle serviced and being my 1st time here I will continue to bring my vehicle here for any service needs. Kristina was such a doll and very pleasant and loved her overall personality....Billy also was such a gentlemen and between the both of them they were very detailed about extra services that needed to be performed and honest.

My wife and I decided to stop by the dealership on Memorial Day to see the Jeep Gladiator that we were interested in purchasing. Although the dealership was getting ready to close shortly, we were met by Aaron, who was very polite, patient and professional. Before long, we had a deal and thanks to Mike, the GM, the whole process was quick and straightforward. Also, want to give a shout out to Nick who made the dreaded paperwork portion of the sale quick and painless. Thanks, you guys are the best!

Our salesman Aaron was very patient and easy to deal with. He was very informative from start to finish. Sales and finance were very helpful. We will definitely come back again. I would’ve given 5 stars but the Detail Dept. took longer then the sale of the car.

The service staff was amazing and took care of my concerns right away. They had me back on the road in no time.

Went to have the oil changed and tires rotated on my challenger...was treated very well from arrival until departure. Service was quick and staff friendly. I was even assisted with having a scratch removed from my car by the detail department, I left a very happy customer.

Amy was great! Very personable and welcoming. She made us feel comfortable and made the car financing process a great experience. Smooth and quick process. Definitely ask for Amy. Brandon the finance manager is great too.

Van Dodge deserves the highest customer satisfaction rating possible. Their corporate phylosophy is one of customer satisfaction and retention, and is evident in all aspects of the business.The service department was excellent. They worked tirelessly to resolve the electrical issues with our jeep. I will refer many customers to them. Thankyou!

Justin was EXTREMELY helpful when helping me search for a truck that I liked and something that fit my tricky circumstances. After a month or so of communication, he messaged me with one that fit perfectly. I drove there to discuss and within a matter of days I was driving off the lot with exactly what I wanted. He put a lot of time and dedication towards helping me and I truly appreciate that.All of the staff were immensely professional and the pricing on all vehicles were fair. Justin was the most HONEST salesman that I’ve ever delt with. He is also informative and definitely knows his stuff without being pushy whatsoever. You don’t find many salesman like him in the industry anymore.I will be recommending Justin and the VANN dealership to all of my friends and family in the future!

My husband and I recently bought a used car from Vann. It was the first time we have ever dealt with this dealership. The moment we walked in the door we felt very welcomed and comfortable. Brian was our salesman, he went above and beyond to fit all of our needs and get us exactly what we wanted. I would recommend Vann Dodge to everyone.

This place is great. After my month of anger dealing with other dealerships for a new lease. This was the last stop I was going to do and just wait a few months and go without a car if I needed to. No one would work out a deal and monthly payments just seemed way to high even for the higher model cars I have been looking at. No one would budge on payments and many places were blatantly rude with comments as we would leave under their breath. Once we looked around at VANN they only had one jeep I liked and it has been way to high priced every where else, so again I was frustrated and about to just leave. I thought I would just at least hear the salesman out and not be rude. He handed us a quote that was done for us ahead of time and at first I thought is was for a jeep I didn‘t want to settle for but it was for the higher model I thought was out of reach. They worked with me to get the price down even a little more and never said no to any price I put on the table, they just worked through and got me close to what I asked. It is hundreds of dollars less than all the other dealerships I visited. They also went through every items operation in the JEEP form seats to navigation system, to call no matter what questions I may have. Thank you so much for telling me not to settle and working with me to get me the JEEP I really liked. This was the best experience I have had leasing a vehicle and I have been leasing a long time. Thanks Joe,Carrie& Mike

Went to trade in a bad deal i got from nissan and Joseph G was so helpful and got me on the jeep i wanted at the pymt i needed. Wonderful experience.