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Computer Medics
701 N Addison Rd, Villa Park, IL 60181, United States
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Computer Medics
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Ja
Review №1

I had a 10 yr old custom desktop and it pooped out on me. I brought it in to Computer Medics and Dave and Sean were very understanding of my situation. They always gave me pricing and options before doing any work. Any questions or calls they answered in a timely manner. I highly recommend Computer Medics.

Li
Review №2

I wish I could give them more stars. I have been going to them on and off for about 10 years. Recently I had taken my laptop to a local guy in my town, because I want to support the local business especially during the Covid, never again, any more. I will now turn my laptops to Computer Medics permanently, they are the best, honest, will explain what they did or can do. A bit pricey, however, worth every penny for what they do.

Du
Review №3

I recommend computer medics over other companies. They have very helpful staff, they know what they are doing, and they go out of thier way to help customers. I had them build me a computer and it turned out amazing. They also built my computer in a day. They are an amazing company. Note for company: Keep up the good work.

Ja
Review №4

Oh man! This place was great! They bent over backwards to accommodate us. They were thorough, professional, and more reasonably priced than 2 other places we tried. I’m a fan!

Th
Review №5

Kudos to all the staff and techs at Computer Medics! Professional and timely service as well as advice and follow up. Very reasonable pricing for hardware, software and service. High quality name brand products that work well in our office environment. Dave has helped us with network, printer, software, connectivity issues, viruses, and even a cyber attack over the past years. In addition, he has been able to help us resolve and prevent these issues from occurring again- Highly recommend!

Ma
Review №6

Fixed our laptop right away! Diagnosed the problem and fixed instantly. Great service, such a friendly, wonderful experience. Would highly recommend!

La
Review №7

Had an excellent stop to get computer fixed. Customer interface was great.

Ke
Review №8

Started off with just doing a simple parts upgrade. After they were trying to update the drivers, they found a bug in the computer preventing them from getting the PC updated and back to 100%. Now let me tell you, i was trying to minimize down time on the computer, they ended up working with me on a short time frame to get the computer in and back to me. What was supposed to be a simple job turned into a day and a half project. With them staying a little late to get the PC back to me. Coming in early on the weekend. And working with me on the price to be fair for what they did. Let me tell you i have never had customer service like this before, where they constantly keep you updated on whats going on with the computer and being very thorough with the diagnosis. Before just simply swapping parts or wiping the computer to start fresh. All the tests and check they do to fix the problem and not charge anything extra. This is my 2nd time here and although issues both times on the computer. They have a completely satisfied customer and loyal one who will continue to go back to them. Highly recommend. Very friendly and great service. If you have a PC issue or just a build your looking to do. This is the place you want to go too.

Br
Review №9

These guys know their stuff. I bought a laptop from them for my wifes small business and they were great. Then I hired them to be my IT support for my business.

Da
Review №10

Really savvy, really professional. Just all around great place to give your business to. I had a complex backup and restore I needed to do on a macbook pro and these guys did it seamlessly in half a work day. Price was exceptionally good too. Ill be back and recommend them to others.

Re
Review №11

Computer Medic repaired two of my Dell laptops. One required a new power jack and the other required complete wipe and new windows install and software drive. Impressed with ability to diagnose and repair quickly. Very reasonably priced. Thank you Dave and John!!!

Ji
Review №12

Excellent service and very reasonable pricing. They helped me with a malware problem that I have been trying to solve for a long time. Wish I had gone to these guys a lot sooner. Highly recommend!

Vi
Review №13

The best hands down! Dave and his staff are truly wonderful. He even remembered me, which says a lot since I havent had to service my computer since 2017. The service is still exceptional too - fair, friendly, and capable. The charging port on my computer broke. I called ahead, they ordered the part, and within 2 days my laptop is now not only fixed but cleaned and charged too. Thank you!

st
Review №14

Been going there for years. when ever I have a problem, guys working there were great, listened to my problem and were aways able to fix them,,

Ge
Review №15

They have always done a great job on anything I have brought to them.

Ro
Review №16

Prior to using this Computer Medics I was using Repair Geekz. What a disappointing experience with that place. Now using Computer Medics after just on visit I completely satisfied with this company. Alex who took care of me was just the best. I would recommend this place for great speedy service.

Cr
Review №17

ComputerMedics was able to recover data from a failed hard drive. They offered a reasonable price and completed the work quickly.

Ja
Review №18

Very good service. Know what they are talking about in that place. Everyone is really nice too.

Sh
Review №19

Excellent customer service! Hey explained everything to me in full detail so I understood what was happening and what I should do. This helped me decide what was the best route. Everything was explained so nicely. Great service I felt welcomed and they helped me a great deal with any questions I had. Brandon and Ameer were excellent! I will defiantly be back. We need more customer service people like that! Keep up the great work!

Mr
Review №20

Friendly service and reasonable pricing. Thank you again

Ma
Review №21

The first time i had the laptop problems, these guys ruined more,not having the correct software installed....The second time i wanted to give them a try again with a simple issue,...they just refuse to service my laptop and hang up the phone on me,...they are just doing preferential work on people,they do not try to please the customer,its all about money...Avoid them if possible,plenty of better places around the area.

Fr
Review №22

Nice folks very helpful

Pa
Review №23

Another great experience. They are professional, quick, reasonable and honest! Would recommend to anyone.

Ja
Review №24

Fast, straightforward, fair.

Os
Review №25

Fantastic place to do business with. Quick turnaround and excellent customer service. Will definitely be back in the future if I have any additional computer repair needs.

Bo
Review №26

Unbelievable deal to fix my iphone 10max screen. less than 1 hour turn around time. The customer service is amazing. People have lost that in todays society However the team at computer medics knows what it takes to make you happy.

Je
Review №27

These guys are amazing. Quick service. excellent pricing! Knowledgeable and very helpful. they have gotten us out of trouble on several occasions. Highly recommended!!!!

KA
Review №28

These people went all out to solve a difficult problem. When all was said and done, everything was working great. When a small glitch occurred, Dave worked that out with extra effort and a very friendly and supportive attitude.Six years ago, I used them as well and was very happy. Good to know they continue to give high quality and friendly service.

Cy
Review №29

I had both of my 7 & 8 yrs old Dell laptop fixed and they did a great job of everything I needed done for them. Dave the person I spoke too is a great guy giving me all the best and worst scenario what to expect, he explained very thoroughly about my issues. I highly recommend them for your computer needs. They are my go to place from now on if I need any more help. Thanks Dave and Amer (Tech) for all of your help. Dec 2019 (Cynthia M.)

PH
Review №30

Excellent service, goes the extra mile to make sure its done right. I have been there several times with no complaints. They are my first stop with computer issues.

Al
Review №31

A place to go for your computer needs. Great and knowledgeable staff. excellent customer service.

Sa
Review №32

Data was successfully recovered and new solid state hard drive is I can tell you very solid. My laptop is working very fast as I need it for work and business. Experienced team and knowledgeable staff. Prices is awesome as well. Will definitely bring in my computers for service and repair forever.

Er
Review №33

Great service and fast fix!

HI
Review №34

Dave and his team are a pleasure to work with

J
Review №35

Theyre good with tech, friendly and local. Thats a pretty good combination. I plan to go back with any/all further tech issues.

Ma
Review №36

First they took $50 as a deposit because they have to look what is the problem with the computer and those $50 they supposed to go towards fixing the computer . After two days owner he called me and said that it is going to be $120. So I thought that total is going to be $120. Surprise surprise . When I came back they charge me another $120 . All what owner said is that he is sorry. So my total was $170 Pretty bad deal . Plus I have to call them if my computer is done because nobody call me and I was just waiting. How can owner say only that he’s sorry and that’s it . Definitely there are better place to fix your computer than this one.

Of
Review №37

Very nice and honest guys.

Da
Review №38

Set up the family with amazing laptops thanks to Dave! He is very knowledgeable and helpful. I will be coming back here for all my computer needs!

Jo
Review №39

Dave always has great timely service for our business computers. We have also purchased refurbished laptops from them & they work great.

Ra
Review №40

Grate problem solvers and knowledgeable staff. Will recommend to everyone!!

Jo
Review №41

Took in a running gaming pc to have fan replaced told them said issue was agreed instore that we did the diagnostic on the pc and they would change fan it was stuck and I couldnt get it out to change myself. Then got the call to get it some how they couldnt boot the pc and ended up removing the graphics card and gave it back in a bag. Told us once they took out the card they got it to boot running and had no issues. We told then we had it running and the fan was throwing the code they said it was graphics card being a weekend we went home (benefit of the doubt) set up computer and turned on with out graphics card and with in minutes same code shows for fan look in the controls all was done was the pc fan speed was turned up to stop the code. Fan still sounded like it was grinding and going to explode. Drivers were missing, a control panel and game was also missing Called back to tell them the update report of it was still having issues things were missing and the fan still not working right still throwing code. After explaining pc was not fixed and we put graphics card BACK in pc it worked n ran no issues but the fan still being the problem. Was was told they will refund the diagnostic test charge and that I didnt need to come in, because nothing would make me happy unless I was hanging over the shoulder of his tech watching their everymove even then i wouldnt be happy. Iexpressed it was the fan this entire time that needed to be replace he agreed instore he said the graphics card kept throwing error codes. Well fine and dandy still pc ran just fine til the fan became a problem asked u to replace fan you agreed and did not follow threw Asked me to call back if issues and refused to service and got mad because I have knowledge of computers. Then I get a email to check up on services from closed ticked and u have my email blocked so I cant respond 🙃 bang up job. Do your self a favor save time n headaches go elsewhere.UPDATE YOU CAN RESPOND HOW U LIKE THE FAN WAS REMOVED AND REPLACE THE FAN WAS FAULTY IT HAD A WOBBLE AND WAS OFF BALLACE NOT COOLING PROPERLY SO THR FAN AS U WERE TOLD WAS YES THE PROBLEM DENY ALL YOU LIKE. THE PC U GOT FOR MY DAD THE ALL IN ONE YOU AGREED AND CONFIRMED WHEN WE BROUGHT IT IN THAT THE DIAGNOSTIC I DID WAS INFACT CORRECT AND THE PC WAS SHOT. HIS PC IS JUST A B.O.B BOTTOM OF THE BERRAL PC FOR FB N GAMES NOTHING SPECIAL. HIS EXPERIENCE VS MINE NIGHT AND DAY IF U WOULD OF CHANGED THE FAN AS ASKED, TOLD AND AGREED TO WE WOULDNT OF HAD ISSUES THE GRAFFICS CARD IS STILL IN TBE PC ITS STILL RUNNING FINE AND IT WAS NOT FILLED WITH DIRT AND HAIR AS U CLAIMED DUE TO IT WAS TAKEN APPART AND CLEANED BEFORE U GOT IT. I STILL STAND BY AND WILL NOT RECOMMEND U FOR ANY SERVICES. A WOMAN WHO KNOWS ABOUT PCS AND U COULDNT PULL A FAST ONE.

Ac
Review №42

We had several good experiences availing Computer Medic Parts & Services, such as backing up data, installing security systems etc. This time our experience with Computer Medics was replacing the laptop screen. We are pleased that Computer Medic Staff was professional, prompt and responsive to our urgent need. Thank you very much!

An
Review №43

Ive always used them to fix my computer but I went in the other day and bought a used computer for a great price they found out they also do smart home installation

Le
Review №44

Very welcoming, fixed the issues within 24 hours, and even came to help me out with the right cord when I purchased the wrong one, THANKS DAVE U ROCK

Ch
Review №45

After working on my laptop I plugged it in to recharge the battery and it wouldnt take a charge or run on AC. The battery was too low to do a backup of a lot of important data and I was at the point of hitting the panic button. A quick search of repair shops turned up Computer Medics, a phone call assured me that they actually repaired computers not just fixed corrupt software like most computer shops do. I brought the computer in thinking the worse and was quickly assured that it was a quick fix that should take about 3 days. True to their word 2 1/2 days later I had my laptop back home running great. I highly recommend Computer Medics to anyone having having any kind of computer problems. The people there are polite, knowledgeable and competent, the turn around time is fast and the pricing fair.

Nu
Review №46

Good place to get your phone screen repair replace and laptop and computer repair good gurus

An
Review №47

Thank you guys for the fast service! My laptop would not hold a charge and running poorly...they were able to have my laptop ready in less than a day. Its running great and I highly recommend them.

Je
Review №48

They are simply the best. Computers, PC or Mac, and even iPhone. Ive been using them for over 5 years and have always been happy with their work and their prices.

Se
Review №49

I brought a 2008 Mac Mini to them after botching a ram upgrade on my own. Last week I brought in a 2012 27 iMac for a power supply replacement. Both units are running flawlessly and the prices were completely reasonable.

su
Review №50

Tremendous service and very reasonable price for repair. Awesome atmosphere & overall great Work. Highly recommended for any phone tablet laptop or computer repair.

Pe
Review №51

Fantastic service! Saved an old computer and everything I thought I had lost. Very friendly. Honest. Went to multiple repair shops that told me the computer was junk. Highly recommend

Ka
Review №52

Amazing service in fixing computer and excellent reasonable priced for all repairs. Thank you for your help and support. They fix on all make and models even Apple as well good to know for the future.

Jo
Review №53

These guys are FANTASTIC!!! They are resourceful and knowledgeable. VERY reasonable in their priceing. They will solve your problems and not drain your wallet.

He
Review №54

IPad fixed...two days.DVD/Blu-ray...fixed one day...Customer service and business ethics... excellent!Great place. Knowledgeable and friendly staff!

Ra
Review №55

I saw an advertisement on the marketplace for an iPad Mini. I scored a superb deal on a very good condition iPad. I recommend them highly!

Le
Review №56

Very professional and clear.

Va
Review №57

Very nice experience, I take all my computer programs to them.

Ay
Review №58

In the summer of 2011 I purchased a Sony laptop from best buy.  The thing was great until the charging port stopped working.  I called Sony originally but they said they since its been over a year the warranty expired and I was pretty much out of luck.  I pass by this place everyday going to work and I figured I would give it a try.  I came in on a Monday and I spoke to amir.  He tested it in front of me and said that the issue is a very common one with this type of Sony laptop and he would have it ready in a couple days.  I received a call from them on Wednesday and my laptop now works great!  They customer service was excellent and the price was reasonable.  I highly recommend this place.  I also noticed they repair tvs which may come in handy some day.

Aj
Review №59

Please do not go to this computer store, they cheating customer by not saying everything clearly. Took my MacBook to computer medics and asked to install ssd and to clean the laptop to make it faster. The front desk guy was very vague about the whole process. Did not feel the need to explain what exactly was going to happen with my laptop. He was using big words which a normal customer would not understand. When i went to pick my laptop up and check it out. I found out my Microsoft office was deleted. He did not mention that this was going to be deleted!!! Very upset because this is imperative for my work. I don’t recommend going here.

Mu
Review №60

Amazing service, good tech help .

ad
Review №61

5/22/16Never received a phone call for a diagnostic. The technician was always busy. I had to be chasing them down for an entire week to get a status. Very unprofessional crew. Their services are also not up to date as they were not able to provide me with a diagnostic report. I am extremely disappointed as I can now not refer this place to family. If your computer is fairly new save your trip and money these guys on not up to date in their tech skills.6/22/16**UPDATE**I have confirmed that this place is definitely not tech savy. I was told the motherboard for my computer was not working properly anymore that there was no voltage found in places where they needed to find it. I ordered the motherboard myself and it was to my surprise that they gave me the wrong model #. I am extremely disappointed. Upon opening up the laptop I saw loose cables, after getting all cables together where they were supposed to be closed the laptop, it turned on with no issues. The techs at the shop mentioned they were unable to get the computer to power on, when i took the laptop powering on. It has now been a solid two weeks after taking apart the laptop and putting it back together, I have had no issues. Turns on/off with no issues. Please save your money do not go to this shop, the tech gave me an estimate of $400 to fix my computer. What a scam!

Ch
Review №62

Got a MacBook Pro screen replacement. Good priced and fixed in a timely fashion.

Cj
Review №63

By far the worst customer service I have received. Especially from the manager. I dropped of my IMac which had some screen issues and it required some cable to be repaired. The manager was so rude to me when I asked to discuss what was wrong with it. I usually never leave reviews but his behavior is appalling to say the least. Ill never go here again!!!

Sa
Review №64

Computer Medics is my #1 go to place for technology needs!!!

Na
Review №65

Was recommended to visit this place is awesome. Repairs iPhones and computers solid work.

Ba
Review №66

Very good. they help fix computer they are experienced.

Ja
Review №67

I bought a computer that turned out to not work very well. I took it back and for their apologies they traded me a more expensive computer. I will definitely be coming back here. 5/5

Pa
Review №68

Great Fast service, Good Prices. Great People.

Su
Review №69

Easy to fix anything, nice guy

Jo
Review №70

Kid working there was a smart-mouth. Tried telling me an i7 processor is what made the computer better than my old one when it had a GPU with less than 1gb, and only 6 gbs of RAM. Not to mention the computer was dusty as hell with the worst cable management Ive ever seen. Told me I didnt even know the the computer had even though he told me what it had. Judging by the looks of their store they couldnt fix a computer if their lives depended on it.

Ma
Review №71

Amazing service. WILL DEFF come back here again if my computer fails again ! Specialist onsite at all times!

Ev
Review №72

Had a bad experience. The dude lied to me, telling me my working parts were broken so that he could sell me new ones through his supplier

Ni
Review №73

First time customer I brought my gaming PC in a windows error Dave seemed really knowledgeable and got me back up and running the very next morning I wouldnt hesitate to bring any computer problems here

Na
Review №74

Brought a custom built PC in for troubleshooting and they were able to turn it over and get it ready to go back home in a day. Cant say enough about Dave and the service here

Mr
Review №75

Repaired screen but phone still doesnt work... waiting for call back........ and waiting.....

an
Review №76

Suck he doest know how to fix phones

Da
Review №77

Awesome Work

o4
Review №78

Very Poor, Bad attitude, Never dealing with again.

Sc
Review №79

They follow through

Ab
Review №80

Awesome service

Information
41 Photos
80 Comments
4.3 Rating
  • Address:701 N Addison Rd, Villa Park, IL 60181, United States
  • Site:http://allcomputermedics.org/
  • Phone:+1 630-941-8600
Categories
  • Computer repair service
  • Cell phone store
  • Computer consultant
  • Computer security service
  • Computer service
  • Computer software store
  • Computer store
  • Computer support and services
  • Electronics repair shop
  • Used computer store
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–5PM
  • Thursday:9AM–2PM
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
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