One of the best dealerships in Northern Virginia! I recently bought Audi A6 and all I want to say is that These guys do know what customers want to experience in the process of purchasing a car. Joseph at Audi Tyson’s showed his exceptional professional customer services during the entire process. I definitely recommend Audi Tyson’s and Joseph to anyone who wants to buy a car and to experience great customer services.
Exceptional service!!!!! Lesly Matos is our service provider and from the very beginning sought out how to not only address our reason for the visit but answered in great detail any questions we had. Lesly also kept us informed on the progress of our service and aware of what services were coming up. Lesly made us feel like valuable clients - seamlessly. The Tyson facility is well staffed, clean and has ample room for their customers. We love the Tyson location!
This afternoon my best friend and I walked down the street to visit the local Audi dealership. We were glad to see there was a 2022 Audi e-tron on display in the showroom. There were a lot of customers at the dealership, and all the sales staff looked busy. Nevertheless, we helped ourselves to look around and liked this vehicle. I found the seats to be very comfortable. Ultimately, it would be great to be able to take an e-tron for a test drive!
Recently purchased my new Audi A5 and had the pleasure of having Zach as my sales rep and did a phenomenal job making me feel like a genuine client rather than “another customer”. He was very professional and attentive in fulfilling my needs and even within the first two days of driving and popping a flat, worked diligently with his team to fix up my new vehicle ASAP and provide me a loaner amidst the shortage of car rental and vehicles for loaners. I admire Zach and Tysons Audi’s work ethics and the care they have for their customers. I am glad to finally have a dealership behind my back that truly values their customers. Thank you Audi Tysons for my dream car !
I had a great experience buying a car here. My salesman Zach was accommodating, professional, and friendly. He walked me through the details and features of the car and demonstrated high knowledge of the vehicle and the brand in general. I got to take the car out on a test drive alone and get a real feel for the machine. Zach was patient with my detailed questions about the car, CPO warranty, and more. I definitely didn’t feel pressured to buy. I would definitely recommend!
Oh my, what a disaster dealing Tysons Audi...and Audi in general.Bought used Audi S5, with low miles, from a different Audi dealer. With 53K miles on it, the water pump fails. OK, I get to pay it = $$$. At the same time having it at Tysons Audi for the water pump, the dealer talks me into buying 2 maintenance deals. The 55k and 65K package = $$$. I have the 55K maintenance done the same time as the water pump failure. Fast forward a couple years and low mileage because of COVID, car is sitting at 68K. Oil was changed twice during the 13K use. I took it to Tysons Audi and asked for the following:1. 65K pre-paid maintenance on the car.2. Full detail of car = $3. Full Brake job = $$4. Safety and EmissionsDealer was going to make $$$ on those additional items. But nope!They tell me I cant get the maintenance done because I am not quite 2 months past the expiration date, so the pre-paid service is void! Less than 60 days...during COVID. I didnt even know it had an expiration date but was using the mileage number, which I would assume most people do, especially if they dont drive their car a lot. Two service people talked among themselves if they should ask the manager if something could be done, neither did. Obviously customer service is not Tysons Audi main focus, and it must be trained into them. Asked for my key, was told it was on the dash and the door would automatically open if I pulled forward. A small amount of understanding would have kept the car in their service department, made them money, and possibly kept Audi on my list as I buy a new car for my wife.I wish I could go back in time. 1st Audi and will be my last base on a single dealership experience. Sad.
I was looking up and down the East Coast for an Audi A5 Cabriolet and found one at Audi Tysons Corner that fit what I was looking for. However, living in NY a majority of the buying work was virtual. To this point, I had the pleasure working with Zach to arrange all that was needed to make a deposit, and work with him and Carlo to close the deal.Zach did a super job at negotiating through some challenges within the dealership to keep things on track while respecting my asks/needs as well as managing through the challenges in dealing with Roman in finance. Which got better on Sunday when I worked with the other finance manager and got a better rate.Thank you Zach for your “customer first” approach and great work representing Audi Tysons Corner.I look forward to getting the second set of keys when they come in.I will continue to recommend my family and friends who have also recently bought from Audi Tysons CornerGreat work!
I went to the Audi Tyson’s Corner location after purchasing my car from a different location and having a bad experience. Konstantin K. at Audi Tysons Corner was so polite and helpful. He explained things to me that the previous location had failed to do, and this location had my car finished in an hour. I’ll be going back in the future to service my car here.
Tysons Corner Audi always takes great care of their customers. They professional, the place is clean and modern customer lounge, and the service has always been satisfactory.
This was one of my easiest car buying experiences ever! My salesperson was Ryan B., and he made the process FUN! Very friendly, courteous and respectful! From my trade-in, to selecting a new vehicle, to closing in finance, I never felt like I was being pushed into a deal I didnt want. I actually felt like I was getting exactly what I was looking for! I highly recommend this dealership (and Ryan) for new and used cars.
Just had my second service visit here and I’m so glad I switched to Audi Tysons. They picked up on issues that had gone unnoticed that were important. Denys, my service rep kept me informed through the process. Everything was easy about my experience. They valued my time.
We went to Audi Tysons to look at a Q8. Zach was very professional, friendly, and knowledgeable. He took the time to explain all the features, and we didn’t feel pressured. Valarie in Finance was also great to work with. The paperwork was electronic, organized, and painless. We would definitely recommend Audi Tysons!
This is the 2nd Audi we have purchased from Tyson’s Audi and our recent experience yesterday was also great. Michael was very professional and provided us great info to help us with our car selection and we drove off the lot in our gorgeous new Audi feeling great about the experience with Michael. Would definitely recommend him.
I had Lesley as my service advisor. She kept me informed every step of the way. There was an issue after I picked my car up and she resolved it very quickly and professionally. I am looking forward to continuing to get my car serviced here in the future.
Awful experience here. Highly recommend avoiding these crooks, all they care about is money in their pocket, they could careless about their customers. When owning a luxury car brand such as this most dealers treat you very well, although this dealer acted as if I wasn’t good enough to be here even though I have a new car. I have been to other Audi dealers that were 1000% better and will have to go back, even if it is further than this place. Will be definitely be spreading the word as well...
Zach at Audi Tysons Corner made purchasing a seamless experience. As it was my first Audi, he took the time to make sure I had any and all questions answered as well as guide me through an orientation of the vehicle. Would definitely recommend this place to anyone looking, it really stands out from other dealerships!
My former student and I came here for car shopping for a used Honda Accord. The dealer Zach was extremely patient and helpful to us. He has amazing customer service and the staff here are also very friendly and patient too. He even drove us to a bank when we were trying to pay my former student’s car in cash. They really went above and beyond. Best dealership experience so far in my life! Will recommend. :)
We just had a wonderful experience dealing with the great folks at Audi of Tysons. Purchased a Q5 SUV. Our sales rep, Dimitris, was the best! Total satisfaction!
I would like to thank Matthew Ryan ( our Sales Executive) for providing us with 5 star customer service. Matthew went above and beyond to satisfy our needs and even came on his day off to cater us. He was always available, extremely responsive and happy to help in every way possible. Audi Tysons is lucky to have him.
I have owned an Audi since 2007! This is the second time I have purchased an Audi A8L from Audi Tysons. And I have always serviced my cars here. I have found that everybody is knowledgeable, professional yet personable and very helpful. The young lady who sold me my last car approximately six years ago was still with the dealership in the finance department. The manager at that time has moved up to the general manager. This tells me that this is a good place to work and that they treat their employees well. And it shows that everyone enjoys working there! The salesman I dealt with this time, Alex Giron, was extremely knowledgeable, helpful and a very nice gentleman. I would definitely recommend this dealership for purchase and service!
I had a great experience at this Audi dealership, working with Mike Hallahan first to determine which car might best fit my needs and preferences, and then to make a deal on a 2022 Q3 inbound from the port. I love my new car and being an Audi Tysons Corner customer!
Walked into this Audi dealership after having done a ton of research on several different makes and models. Walked out of there a couple hours later with a new q3.Worked with Dimitris & had an amazing experience. Of all my dealership visits, he stood out as one of the best. He was patient in answering all of my questions, not too pushy or aggressive, and helped me negotiate a deal & pricing I felt comfortable with. Even took time at the end of the sale to get me setup in my new car. Will be recommending him to anyone in the market for a new car.
Great experience. Carlo the manager is amazing, Brian in sales is great, and the finance lady( sorry cant remember her name) is a miracle worker. Forever grateful! Thank you so much
I must say that Zack and Audi of Tyson’s staff were absolutely exceptionally professional. Zack made this car buying experience a breeze and pleasant. Thank you Zack for your outstanding customer service 👍😀. Great Job!!!
I came to Audi Tysons after going to another Audi location (Arlington) after a failed attempt at trying to fix my car. Which was just a noise complaint. I won’t go into details about the other location as this is about Tysons but the service from start to finish was a complete difference! From calling and scheduling an appointment to picking up my car. I scheduled a morning appointment and needed a loaner during a work day.Alexsander was my service advisor and was very very professional, attentive and personable. I also met with the shop foreman as he needed to go on a test drive with me to hear the noise I was hearing. He turned on my car, listened and what I told him I could only hear while driving, he heard right in the lot without a test drive and knew exactly what it was! The other location held my car for over 5 hours with no solution so I was so relieved. The car loaner process was seamless and had it ready for me to hop into right away. I got text message updates and was able to communicate with them via text which was convenient as work keeps me occupied and I can’t always answer a call.Would highly recommend this place and will be back any time I need any service done with Alexsander!
Stopped by Audi of Tysons last week as my wife had seen a Q5 on their website. We worked with Zach who was courteous and professional. His knowledge of the Q5 was strong, he answered our questions and made the purchase both pleasant and easy.I highly recommend Zach and Audi of Tysons if you’re in the market for an Audi.
The sales staff here is so kind and helpful. Going to dealerships can be intimidating but they make you feel comfortable and dont talk down to you. Ask for Bernadette, she is extremely knowledgeable, patient, and helpful. Thank you!
Each time I have had work done it has been efficient, courteous and without fault.I had two flat tires yesterday, which were replaced quickly and I was on my way.I have not had as good a buying experience, from beginning to the present time, in the many years I have bought cars. I am very gratefulAnne Garnier
This was my first visit to the Tyson’s Audi. My 2020 Q5 had its first check up.Making the appointment was seamless with email reminders. Lesley Bakovi, my service advisor, could not have been better. She explained the first visit process and reviewed the Audi care plan plan package. Then she arranged for a shuttle ride. Afterwards she reviewed the check-up/maintenance review. She was professional, courteous, and knowledgeable.
It was wonderful to work with Emilio. Not your typical car sales experience. I told him what I was looking for and that I didn’t want to “play the usual game”. He came back with a proposal that was just what I needed. He was very gracious, straight-forward, and thoughtful the whole time. He made everything efficient and easy and went the extra mile to make sure I was satisfied and knew how to use my great new car. Highly recommend!!!
Writing a new review to talk about my most recent experience. First of all:- Service is awesome! I’ve gone for the past 3 years and have driven from both Alexandria and DC for the quality of the service department.-Dan Chunn is a great salesman. I just bought a new Audi today and he made the process easy. We did most of the work virtually and then I was in for 1.5 hours. He is someone I highly recommend.This dealership is just great and I will continue to go.
I went to Audi at Tysons to look at a used car I had seen online. I decided against that vehicle. The sales associate showed me another option but did not waste my time when I wasnt interested. Ten days or so later I saw another vehicle listed at the dealership. I went to look at it and decided to buy the used Honda they were selling. Again, the sales person was friendly, helpful and not pushy. I felt like I got the same level of service buying an inexpensive used car as I would have gotten if I were buying a new Audi.These guys represented their dealership well and I would recommended them if you are interested in a vehicle they have to sell.
I had a very pleasurable experience buying my Audi. Although the joy of driving and riding my A5 coupe is better. My salesman, Matt Ryan, was knowledgeable, courteous and professional. He was very thorough and made me feel comfortable throughout the buying process. He answered all my questions & provided all materials.I highly recommend Audi Tysons Corner if you want a nice car, with professional dealers and options to choose from.
Thank you for the fastest, professional and most convenient transaction I have ever had at a car dealership, a special thanks to my salesman Matt Ryan for the help on getting me a good deal!
Excellent service. Clear communication. Love the actual tech leaving me a virtual walk around video for my car. Fair price and very professional.
Contacted the dealer to request information on a car and set up an appointment for a test drive. I worked with Zach Mehmood, who was very knowledgeable and provided outstanding customer service. I ended up buying the car, in part due to his great customer service and willingness to go the extra mile to help me out with transportation. I Will definitely go to Audi Tysons to purchase future cars and will recommend this dealer to friends.
If you are looking for a top notch experience, go to Audi Tysons. This has been the best car buying experience I have ever had and would recommend them to anyone in the market for a new luxury vehicle. Emilio was the best salesperson to deal with and anyone would be lucky to have his assistance during this process.
I recently made a purchase here with salesperson Lesly Sanz. It was my second stop from their sister dealership Audi Chantilly. When comparing the two, Audi Tysons by far is the best! Lesly not only had the vehicle ready for test drive but was very informative about the key features of the vehicle, differences between different packages and trims levels and benefits of the model over their competitors. Lesly also followed up a few days after to ensure I was satisfied with the new vehicle. I highly recommend him!
Just purchased an SUV from Audi of Tyson’s. Zach walked us through the whole process from beginning to end answering all our questions along the way. He was very knowledgeable and professional. I would recommend giving him a call if you’re interested in a new Audi or something preowned.My vehicle was clean and ready to test drive upon arrival.Zach had all the paperwork ready and made us a great deal on the vehicle. We were very pleased with the whole process and were in and out in a little over an hour. A+ service and value!! Thank you.
You have to go see George Awad if you need a new Audi!!! He was absolutely a pleasure to work with! My husband and I couldnt have asked for a better person to work with when getting our new car. He was very patient, knowledgeable and answered all our questions/concerns. The fact that he understood where we as customers were coming from made all the difference!!! We did not have to wait long to see it all come through and he was able to get us out the door fast knowing that we can always call for any questions or concerns that arise. He took care of everything from beginning to the end and we will definitely return!! Thank you for what you do whilst keeping your customers in mind and providing such amazing customer service!!!! I am definitely a fan!!
We went in on a Sunday, late afternoon, with no intentions of buying. We stumbled upon a certified pre-owned vehicle that we loved. Zach was extremely polite, well-mannered, and patient with us during the entire purchasing process. Even though, we were the last customers in the building, Zach didnt mind and guided us through. He was very knowledable about Audis and thoroughly answered all of our questions. We have bought multiple cars from other dealers; however, this is our first Audi and was one of the easiest car buying experiences that weve had. I love my Q8!
We went there to see pro-owned another brand car but it didn’t work out but Soli were so helpful and understand our needs. He guided us based on his experience and knowledge, so we bought a right car that fits for all we need. They were so friendly and helpful during this process, I highly recommend these guys who are seeking to buy nice cars out there!
I had a great experience with Zach Mehmood at this dealership. Came to him with a trade-in and left with a great vehicle. Zach made the process seamless and easy and prioritized what we were looking for throughout the process. Would highly recommend.
Been with this dealership since 2009 where I bought my first Audi SUV. I’ve bought 3 Audi’s since then through them. They are great folks there. Thank you Audi of Tysons Corner.
Had a great buying experiance at AUDI of Tysons Corner. Zach handle the process with integrity, honesty and kindness. He was very knowledgeable of the product and spent all the time we needed to become familiar with the new SUV we purchased. Closing was easy and faster than expected.
They sold me a car which apparently they did have a the title. How is that possible?It has been almost two months I have been getting the runaround.Can anyone help with legal advise?
Sudden need for new tires, handled very efficiently by Denys. Checked that the tires were in stock, took my car immediately, and had it all ready to go (including washed) in two hours.
I popped up to look at a specific used car all the way from Baltimore. Zach was extremely helpful, courteous, and was willing to work with me, within my time, and my budget. I highly recommend this dealer to anyone looking for a new Audi, or used car!
The team here is amazing! They are professional and entirely skilled at their jobs! Denys, in service, explains things well and really cares about his customers and their vehicles. Roma, in finance, doesn’t forget about you when you walk out his door. These folks are very responsive, answering any questions and providing guidance and advice upon request and as needed. Amazing experience not previously encountered at other dealerships. 👍🏼
I recently bought a 2021 Audi A4 from this location and I had such a phenomenal car buying experience with Emilio! My sister bought an Audi from him a year or two ago and he came highly recommended on her behalf. He was extremely courteous, respectful, professional, and personable. He welcomed my family (and my sisters dog) into the location and made us very comfortable. When it came time to look at pricing he presented various options that would be appealing to me and he helped guide me to choosing the best option for myself and my future credit! I feel like he really valued me and listened to my needs. After purchasing the vehicle and driving off the lot, a system malfunction warning came on and we called Emilio and he promptly directed us to the service department where they fixed the system error immediately and even offered to re-wash the car. Again, I HIGHLY recommend going to this place if youre in the DMV and interested in purchasing or leasing a Audi!!!
Just had my second poor experience evaluating buying an audi here, and will be my last. First experience I went in person, the place was empty, waited 30 minutes before being acknowledged, then had trouble getting straight forward answers on questions around vehicle pricing.Second time was today, and while response was quick, was unable to get straight forward answers on price, wasnt allowed to test drive the vehicle, and when I finally did get a price it was a good 12k over MSRP. Im not giving up on Audi, but I wouldnt recommend this dealer.
Great buying experience at Audi Tysons corner, the sales people (George Awad and Daniel Chun) were excellent. Patient, knowledgeable and very professional. They answered all my questions and helped with more follow up questions after I purchased the vehicle and drove it off the lot. This is definitely the place to buy an Audi. Love the car, and the finance dept was great as well. I highly recommend. Thanks George and Daniel for a great car buying experience!!
Carl, Rayan, Raz, went to buy extended warranty for my 2017 A6 ending up buying the most beautiful Q8 E55 special edition. I think that explains my point.Thanks guys
I would literally never buy a car from here ever again. My husband bought his car in June. It is OCTOBER and he still hasn’t received his title or tags. Every time I call they say that they’ll look into it and call back in 24hrs. Still haven’t heard anything, and the bank is threatening to raise his interest rate. If they don’t fix this by the end of the week I’m returning this car. How can you even sell a car if you don’t have the title?!
Zach was awesome in getting us a great deal on CPO 2018 Q5!!! Dealership was easy to work with and made the process simple.
Zach made my buying experience very low stress. Easiest and most enjoyable car buying experience ever!
Fantastic experience. I went in for a test drive, coming back days later for Zach to great me at the door. I am a first time buyer. Throughout it was clear Zach’s intention was to help me find something reliable and affordable. I let him know my budget and he helped me stay within it. My experience at Audi Tyson’s Corner was phenomenal. Highly recommend.
I called interested in a new SQ8 and spoke to a salesperson by the name of George Awad who asked me before moving forward with my trade in value would I be willing to pay an ADM (Additional Dealer Markup) charge on top of MSRP(Manufacturers Suggested Retail Price) I told him thanks but NO thanks! If this is the Best customer experience this dealership has to offer then they have a lot of work to do. The GM should be ashamed. I had to give them one star to get this review posted but honestly they deserve none.
I had a wonderful sales experience with Joseph Jay. Joseph was knowledgeable, transparent and has even helped provide guidance post sale. My experience with Audi of Tysons was awesome and I love my new car.
Dimitri and Joseph were both awesome to work with and never made me feel pressured to make a decision to purchase. I would recommend working with either of them to make yourself knowledgeable about any new AUDI.
This dealer is amazing! The sales experience my family and I had with Emilio was by far the BEST experience we’ve ever had. He’s polite, transparent, and insured we received the vehicle we wanted at an amazing price.Highly recommend this dealer and Emilio if you’re looking for a great time buying your next vehicle!
Russ, Denys and the team of incredibly talented technicians made a 3-4 hour experience worth the stay. I feel very confident in their abilities and professionalism. Great team!!
Very satisfied with the customer service we had at Audi of Tysons. I have been looking for electric cars for months and the knowledge of the electric vehicle from Bernadette was on par with the most seasoned salesperson of an ICE vehicle.
Great experience Mr.Ali in Services department was as usual very helpful and did great job with Me. Thank you Audi for such helpful person and great services.
Michael Hallahan at Audi Tysons Corner was great to work with when we are making our car buying decision. Gave us straight forward answers, time to test drive several different models and time to make a buying decision without feeling pressured at all. An all around pleasant experience, which isnt always the case when buying a car.
Best experience in car purchasing, as my wife put it, that was a quickest car purchase, and I bought an R8!They tried hard to find the car I want with the exact color combination, George, Michael and Rambod were very professional in every step of the way. They even matched the best rate for my finance.I cant day enough, you should consider Audi of Tysons Corner for your next car purchase/lease!
The worst car shopping experience ever. They are profiling the people. I came to see an audi s8. After checking in with receptionist the sales rep asked me to follow to his desk ans showed me the car on his computer. I said I saw the car on your website and checked the carfax. I just need to see the car and drive it and asked him to pull the car front. He asked me of it is it right car for me. I told him with out seeing and driving it how could I know that’s the right car. I told him that I’m in the market for a performance sedan and I’m trying to see whichever suits me the best. He said this is performance car and they don’t let the people drive until they said this is the right car. He also said they are worried about putting mileage to the car. The car already has 154k miles on it. I told him that me driving it 2 more miles wouldn’t hurt the car. He said no and rudely said they are not going to let me test drive.
Michael was amazing! We started out looking at new Audi’s, and ended up getting a CPO instead. The staff treated us though we were buying a new car though, including taking the time to teach us how all the tech worked, syncing our phones, and perfecting the vehicle settings. We were super impressed! Thank you Audi Tysons Corner!
I recently purchased a used Range Rover Sport from this dealership and my overall experience was better than expected. Zach helped me through the process and made it very easy and straightforward. Very professional and friendly. He even bought me dinner while I waited for vehicle prep. I did not expect in buying a used car this day but their presentation and complete detail of the vehicle changed my mind into buying it. They even put a full tank of gas. I would definitely buy again from them and highly recommended.
Great experience, from my skilled and professional salesperson Daniel Chun to Roman from documents and finance who expedited the paperwork and delivery, to Al the Sales Manager who is a man of his work. I would highly recommend the team at Audi Tysons Corner. The best part about this car buying experience is that my salesperson Daniel Chun did everything so that I didnt need to visit the dealership, not even once. He is a special guy who went out of his way to make this purchase extremely simple, stress free and hassle free. He is in a class of his own - from driving the car to me for the test drive and purchase, to signing the docs on the street in front of my office and for always following up to make sure that I know all of the special features and settings. Thanks Daniel for hooking me up with one of the sweetest cars on the road - you have earned my business for life!
This was the most amazing car buying experience we have ever had!After seeing the vehicle we wanted online, the salesman (Matt Ryan) contacted us immediately to set up a time for us to test drive the vehicle.Knowing that we had every intention to purchase the vehicle if we liked the test drive, Matt arranged for us to complete the application, credit check, insurance verification, and all necessary paperwork via email in advance.On the day of the actual purchase we were at the dealership for a total of 1 hour and 15 minutes ~ and that included the test drive! AMAZING!Matt was extremely informative about the vehicle and even set up the Bluetooth and phone with us before leaving!I would very highly recommend both Matt Ryan and Audi of Tyson’s Corner!
Arthur was fantastic, we have bought two cars with him and he has managed to find us a vehicle even though we were very specific with our requirements. Everything was fast and efficient!
I was referred to Badr from a family friend. I was looking for a new car (new to me at least lol) because my 2002 Toyota Avalon sadly gave out on me. I called Badr on Tuesday morning and was able to get an appointment with him that afternoon. Initially, I said I didn’t want to buy an Audi and was skeptical about going to the dealership because I was interested in a Honda CR-V. After looking at the inventory on the lot to my surprise there was a 2019 Honda CR-V (Touring Edition) with 14k miles. After test driving this car I knew this was the car for me! This was my first big purchase (I had never brought a car right off the lot before). I had been to other dealerships looking so I knew the sale, sale, sale mentality. During the entire process Badr was very patient, kind and professional. He did not pressure me into a sale to meet a quota. He was genuine and you could tell that he cared and wanted to do things right. This was the best experience that I have had with a dealership all the way from sales to finance. Needless to say I left the dealership with a car that night. He checked on me after I bought the car to make sure everything was working smoothly. I had to bring it back for an alignment, which he made sure he was here for. He even walked me over to the Service area to make sure my car was checked in and everything was taken care of. Badr has awesome customer service (10/10 would recommend)! He now has a customer for life! Thank you!
I too have read the reviews prior to visiting the dealership. I will say Konstantin and Soli were great! I went there fully prepared with a game face ready for the haggling. Instead, I received nothing but a calm warm welcome with more answers than I had questions. Thank you guys for working with me and allowing me to explore other financial options to buy my truck, THAT I LOVE!! Who ever had it before me kept it up very well.
Great experience, Dimitris was a top notch sales agent and provided me with the best service and execution of my sale. I would definitely recommend the dealer and Dimitris to anyone looking for an Audi.
Best customer service I’ve ever experienced at a car dealership. There was never a time when they didn’t accommodate me before I even asked and no one ever treated me like I was bothering them. The entire staff was amazing and treated me like family.
Dimitri understood my needs and we got straight to the point in a fast and efficient manner. We were out of there in less than an hour for my leased car. Definitely would recommend for anyone in the market for an Audi
Just purchased a car from Zach at Audi Tysons. My husband came in not knowing what exactly we were looking for but had been referred here by my brother in law who had had a great experience. The general manager was able to quickly narrow down what we should be looking at based on our needs and Zach gave us an extremely thorough overview of the vehicle and it’s features as we took a look. We were very impressed with both their thoroughness but also that they truly had our best interests at heart. We asked them to pull another vehicle that they advised us we wouldn’t like and when we sat in it we realized - wow they were right and really understood what we were looking for. We went with their recommendation and are very happy with the purchase and process at this location. Would definitely purchase future vehicles from here
Worked with Alex G and Al S. Amazing dealership and they worked with me to find the exact car even if it wasnt on the lot! Searched among many Audi dealers but none came close to the quality, customer service and overall value that Audi Tyson Corner provided. If youre looking for an Audi in Northern VA or DC area, start your search here and you will be extremely satisfied.
Efficient, 5 star sales team! Have already recommended Dimitris and Audi Tysons Corner to friends! Was in and out with a new S7 in under 2.5 hours!
Worked with Zach to get in a 2010 Acura MDX. Zach gave me enough time and space to check everything I was concerned about. I’m assuming there’s some precedent on how they sell used cars. It was briefly mentioned that used cars that had known issues would be communicated upfront, so it may be worth stopping in to see what they have. $150 off of listing price, either I’m a bad negotiator or they’re just confident in what they’re selling. I did finance, and I had to ask for the APR instead of it just being communicated to me! That was probably my biggest gripe. Also looking back, I would have wanted the test drive to be longer than a 5 minute highway drive. I did have an opportunity to take it back out alone because I forgot to check the AWD system but a longer test drive did not seem to be a part of the protocol. Just got back from Acura and the car checks out, no existing codes. Thank you to the Audi team and the previous owner !
Michael delivered in all aspects of my experience. He was friendly, knowledgable, and helpful. There was no pressure and he made the process as easy as possible.
Great service as always. Alexsander M. always goes above & beyond.
I received the excellent customer service from very knowledgeable staff.
I had a wonderful visit to the service department. My advisor (Denys) was very helpful and kept me informed of what was being done. He was very polite and took the time to explain any issues I had first class!
Easy to make an appointment. Comfortable (and safe) waiting area. Knowledgable and courteous service team. Switched from a different dealership in the area looking for this level of service. Am thrilled to have this team and they will be my go-to for all things Audi. Additionally, Alex is a fantastic service advisor!
Dimitris went above and beyond to track down and secure a Q3 with our preferred trim level and package. We couldn’t be happier with our purchase and our service! Everything from scheduling a test drive to financing was quick and easy. Dimitris was able to answer all our questions, communicated with us often, and made the entire process a breeze.
I had a great experience. Found the exact car I wanted in tip-top shape at a fair price. Mr. Dimistris is the best with excellent customer service and attention-to-detail. I highly recommend this dealership.
Highly recommend working with Bernadette. She is super knowledgeable, especially about the S and RS models. She is very honest and patient and truly helped me find the right car. Made the experience so much more pleasant than car shopping usually is. She continues to provide amazing customer service and I look forward to referring anyone I know to her.
EDIT 8/28/21Unfortunately I spoke too soon. I am disappointed in quite a few of the handlings of my car buying experience from Audi Tysons Corner.1) I was told they would transport my car to my home in Baltimore an hour away. Once I signed all of the paperwork, that became less and less of an option. I trusted the word I was told and didnt think Id need to have it in writing. I was wrong. I took off from work two days later to get my vehicle.2) I was unaware of needing to get a MD safety inspection as Tysons is just over the state line. I suppose I should have known but it was my first time buying outside of MD. As I was leaving I was told about the needed inspection.3) My new car passed the inspection but not by much. The inspector notified me that I will need to replace my brakes within a month.4) I received an email stating that my license plates were ready to be picked up... another at minimum 2 hour round trip to the dealership. When I called stating I was disappointed in having to make another trip I was unaware of, I was told I could send them a prepaid shipping label. A $10 label? No big deal. But after the other disappointments? It would have meant a big difference had they spent the $10 to send me the plates.Lesson learned. In the future, hopefully not soon, I will look into a company who treats their customers with courtesy even after the ink has dried.I dislike purchasing vehicles almost as much as a trip to the DMV. However, Zach made the whole experience painless. I appreciated his calm demeanor vs pushy salesperson, which I had anticipated. Thanks Zach!
Great experience at Tysons Audi. Bernadette Keirsey was the most helpful Sales Associate I have experienced in my car buying experience. Tysons Audi is the only dealership I will go to for my next Audi.
They made the purchase of my new car seamless and stress free from the beginning to the end of the process. George A. was phenomenal in answering all questions and addressing all concerns promptly. I’ve purchased a few Audis from Audi Tysons and I wouldn’t go anywhere else to get my Audi.
Work was completed on time with no need to return. My service Alex was terrific, even retrieved my house keys from the loaner. Will certainly go back
Lesly was fantastic from the beginning to the end, communication was outstanding. Great customer service experience.
Exceptional service! Excellent customer service at service department! Denys Yankin went above and beyond to answer all questions and clear concerns!