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Vehicle Value Experts
1310 1st St, Vidor, TX 77662, United States
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Vehicle Value Experts

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Mi
Review №1

Robert and his team are experts in vehicle valuation and insurance processes. They turn over every rock to maximize the financial result of your specific situation. I have used them three times over the last few years and each surpassed my expectations. Twice my insurance settlement was 200% greater than the original offer from the insurance company. In the third, my settlement was over 400% greater than original offer. Not using these guys leaves you poorer!

Mi
Review №2

I would definitely recommend this business to anyone who has been in a wreck. Whether it is a diminished value claim or like mine, a total loss, Robert can get you what you deserve. After spending literally months dealing with my claim with these crazy insurance people, Robert took care of it very fast. From the very moment I first spoke on the phone I knew that he was knowledgeable and took his job very seriously. He was able to stop all of the games that the insurance company tried to play. Next time there will be no delay in calling Vehicle Value Experts, they are the best.

Pa
Review №3

My daughter, Melissa, contacted Mr. McDorman for help after her car wreck. He was a life-saver. He has the knowledge and expertise in such matters as to get the best value for her car. He worked promptly and actually obtained a higher settlement with the insurance company. We both would recommend Robert to anyone wanting to receive the honest information needed to make a good decision. Thank you, Robert

Ce
Review №4

Robert McDorman at Vehicle Value Experts is a true professional!!! He assisted my son obtain a higher settlement with the insurance company. His work is TOP NOTCH!!! Robert was readily available to answer our questions and walked us through a difficult situation to a positive outcome. I cannot say enough good things about Robert! I would HIGHLY recommend his services!!!!

Ed
Review №5

If you own a body shop, you NEED to know Mr. McDorman. He is a truly good and honest man who will fight for your customers rights. He has helped several of our customers get a fair retail value for totaled vehicles and to make sure the vehicle should actually be totaled. We all know that the insurance companies tend to under value vehicles and can leave your customers holding the bag. He has also helped our customers stand up to the insurance companies to get high quality repairs that live up to our shops reputation and not half a job, which is what insurance companies, sometimes, want to pay. He is very knowledgeable and very good at his job. One example, we had a customer bring their new, 2016, car in that had been hit very hard on the front drivers side and also damaged the wheel and suspension components. My initial estimate for repairs was around $16K, while the insurance company came up with about $7K. The car could not be repaired for that, pure and simple and would have been a safety issue due to damaged suspension that the insurance company was unwilling to pay to replace, among other things. Mr. McDorman got about $19K out of the insurance company and we are able to repair the vehicle back to its original condition with no safety issues. We are proud to know him and call him a friend.

Da
Review №6

My family of 5 was in an to auto accident in November of 2015. We were not at fault, and State Farm was the company for the person who was at fault. It was a horrible experience from the start. They first told me they would repair the vehicle only to call me back later and said it would be a total loss. The offer they made me on the car was laughable, but I was inexperienced as to how to deal with insurance companies. Thankfully, the body shop my car was taken to informed me of Robert at Vehicle Value Experts. I called Robert to talk to him about my situation and what I found was an honest, sympathetic, caring, and helpful man that would start me on one of the GREATEST customer service experiences of my life. Everything that State Farm wasnt, Robert was. He was passionate about working with me to get a fair settlement for my vehicle. Thanks to his counsel and guidance I was able to increase the offer on my car by over $1,800!!!! Unbelievable!!! I couldnt believe he was able to help me so much; especially against a behemoth insurance company like State Farm. But he did! He delivered! If ever I am in an accident again, Vehicle Value Experts will be my first call. I recommend them to anyone and everyone who has been in an auto accident. Calling them is the best call you can make. You will not find a better, more responsive, customer service experience anywhere! Contact them. Like me, youll be glad you did.

Bi
Review №7

What an awesome and amazing learning experience totaling out a vehicle has turned into! I know that probably doesnt make much sense but keep reading... Last week my 16 year old daughter was involved in an accident in which her little red Honda Accord was a total loss. Thankfully she only suffered very minor injuries and is OK now. The biggest concern I had after realizing she was ok was what the Insurance company would do. I did not purchase Gap insurance with the vehicle (a mistake I will never make again). Naturally when the Insurance company did their market evaluation it was for several hundred dollars less than what I owed on the Honda. Long story short: Vehicle Value Experts came to the rescue and we negotiated amicably with the Insurance Company and I got what we were asking for..No out of pocket expense for the totaled car!! In addition to that, Mr. Robert is a true Southern Gentleman and is very easy to talk to...I will recommend his services to anyone who is in need of a vehicle evaluation!

Ca
Review №8

On April 18, 2016 my handicap conversion van was flooded. The Insurance Company wanted to total it, they did not seem to understand that this vehicle was specialized for my sons needs. The company who built the van said that it could be restored.Mr. McDorman became involved and was a huge blessing in fighting the Insurance Company for us. His understanding of the needs for my son were instrumental in dealing with all those involved. With all of the other difficulties involved in restoring our home and lives he was able to relieve a great amount of stress and frustration .His caring and professionalism were exemplary. I highly recommend Mr. McDorman and his services.Carol L.

Pa
Review №9

2010 Acura TL INS wanted to total it V V E was able to prove to my ins that the car was worth the money to fix. They did a wonderful job and saved me thousands of dollars

Ke
Review №10

My son wrecked his truck between deployments for the Air force. USAA offered $3,600 for his $8,000 truck. I refused the low ball offer. USAA came back “doing me a favor” and offered $4,200.Insurance companies are not on your side! Insurance company representatives are highly trained to screw you over and make you like it! I spent a total of 2 ½ hours trying to fight the “dark side” on my own! When dealing with the devil you need a good guy on your side! If your reading this you have found him!!! After calling McDorman, my battle was over. One call to Robert McDorman and one week later USAA mysteriously came up with $7,300. Thank you Mr. McDorman!!!!!!!! Master Jedi!!!!!

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10 Comments
Rating
  • Address:1310 1st St, Vidor, TX 77662, United States
  • Site:http://vehiclevalueexperts.com/
  • Phone:+1 409-790-4378
Categories
  • Auto body shop
  • Appraiser
  • Loss adjuster
  • Motor vehicle dealer
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–12PM
Accessibility
  • Wheelchair accessible entrance:Yes
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