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Valley Transmission & Auto Repair
15695 Village Dr, Victorville, CA 92394, United States
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Valley Transmission & Auto Repair
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Br
Review №1

Ive been meaning to write this review for sometime after I got back from my cross country vacation. My vehicle had the transmission go out on highway 58. I looked on google maps for a transmission service with a good rating and this one showed up and was closest. They were very helpful and got my vehicle in ASAP (we were over 1000 miles from home) and did a great job. The transmission had burned up, but they were able to track one down and get it in installed despite having a short staff at the time. It did take 4 days, but most of that was due to finding a transmission for an AWD vehicle. I would recommend them to any traveler with transmission issues in the vicinity.

Te
Review №2

Saved me from burning up in my car. It was really hot and everyone else gave me appts for air conditioner repair two weeks down the road, and I take care of babies. Always great service!

We
Review №3

Had my throttle replace on my truck and she is running great thanks guys you are awesome 🥰

Pa
Review №4

DONT-- BETWEEN KIMBERLY AND MIKE THEY WASTED NEARLY 6 HOURS OF MY TIME. STILL CLAIMING PHONE ISSUES BUT THAT WAS A YEAR AGO. I THINK SHE JUST LEAVES THE SHOP FOR 6 HOURS--AWAY FROM THE PHONE AND LYING ABOUT IT.

Tr
Review №5

Good, knowledgeable builders. Had an issue with my initial build. They repaired under warranty and now it runs great. Highly recommend

To
Review №6

This is the only place that should be going to for your Transmission repairs, They been fair and honest for over the 30 years that I have been going here.

wi
Review №7

Good pricing,, Throttle body replacement was fast and problem free.

Sh
Review №8

They are great. so far so good.Very kind and understanding.,They get to n job right away.Im impressed.

Li
Review №9

Very accommodating, prices are reasonable. I was given discount without even asking for it.

Ja
Review №10

Great business and great people! I know a few of them personally. The prices are good and so is the work. A++

be
Review №11

This place is a hidden gem, Everyone is awesome, very fast and great prices 50.00 for the diagnosis test thats deductible from the fee if they perform the work the guys really know what they are doing and very helpful to each other

J
Review №12

Brought my 2016 Buick Enclave into here due to the google reviews, as I was having some issues that I couldn’t pinpoint myself. They took my vehicle in, found some issues that were potential causes, fixed them at a reasonable rate, off I went. Was satisfied, but my vehicle still had some issues. Brought it back to them and they did some more work, again, satisfied but vehicle still had issues.Fast forward a few weeks, took my vehicle to the dealership and they stated my transmission was going bad. Called Valley Transmission to get a quote and warranty details. Decided to have them do the work. Got my vehicle back and it appeared to be fixed and good to go. Turns out, I had a light keep popping on. Took it back to them and they found the issue, corrected at no charge to me, vehicle has been running great ever since.This is a testament of how well these guys take care of their customers and want to ensure you leave as a happy customer. I give them 10 out of 10 stars on customer service, maintenance knowledge, affordability, and professionalism. Thank you Valley Transmission, you have a customer in me as long as I live in the Hi-Desert.

Be
Review №13

Everyone here was incredibly friendly and helpful! I had issues with my ignition 8 hours from home and they made sure they got it done so I could get back. They did an awesome job!

ja
Review №14

No words can express how grateful I am to these people. Great customer service very reasonable pricing and just all around Fantastic shop. I will Never go anywhere else!!😁

Ma
Review №15

I was on my way home to South Dakota when my transmission started Leaking massive amounts of fluid. Looked up shops and found Valley Transmission with great reviews on both Yelp and Google. When I pulled in I noticed they were packed, with every mechanic working on vehices.. I thought I was screwed... But no.. Kimberly came out and greeted me, I told her the issues with my jeep and that I was trying to get home. Kimberly told she would do everything she could do. Several minutes later, Ed, one of the owners came out and explained to me that all their bays were booked for other repairs but he would personally look at my jeep in their parking lot.After checking it out. Ed determined the rear seals on my transmission were the issues. Ed immediately ordered the seals and got to work!The next day, I was back on the road. Not only did they fix the rear seals on my transmission. but they found and replaced a bad seal on my transfer case. In and out in 24 hours... Amazing.Thank you Kimberly for all the constant updates, Ed for getting your hands dirty, and Nathan for you expertise and professionalism!

ci
Review №16

Detailed workThey work with you. Very friendly

Tr
Review №17

Place was great my truck wasn’t shifting into anything over 1st gear took it in to have it inspected I guess my truck was running fine no check engine lights shifted fine etc the place didn’t try to sell me a transmission I didn’t need would recommend this shop to anyone looking for an honest opinion!

Br
Review №18

My 2014 Dodge broke down 5 hours from home out on the 15 and had it towed here. Kimberly, Eddie, and John went were able to squeeze me in right away for a diagnostic since I was stranded out of town. It was determined that my transmission was toast even though it had been replaced in my home town the year before. Kimberly spent 30 minutes making phone calls between the original shop back home, and two Dodge dealerships. She was able to locate the warrantee for my transmission, have all the paper work sent over from the original shop and sent to the dealership, gave me contact information, offered me a cold drink and even charged my phone for me while I was waiting—all this after knowing I would not be owing them anything but the flat rate diagnostic fee. She went above and beyond. Thank you to Kimberly and everyone at Valley Transmission for making a very stressful situation a lot easier for me.

ta
Review №19

Good place to go to. Very nice staff and mechanics 🙂

Ga
Review №20

Excelent service, friendly staff, Excelent work, I recommend 100%.Thank you so much.

Le
Review №21

Kimberly was amazing super nice and easy going was in and out with a last min appt!! Thank you Valley Transmisson for exceptional customer service

er
Review №22

WHAT A GREAT EXPERIENCE I HAD WITH MS.KIMBERLY AND THE OWNER OF THE SHOP!!!..THEY CARED ABOUT MY SAFETY AND MY WELL BEING BY TAKING CARE OF MY CAR WITH EFFICIENCY AND URGENCY...I WILL ALWAYS BRING MY CAR HERE AND HAVE ALREADY RECOMMENDED THEM TO OTHERS...

Vi
Review №23

I know the owner and theyre great!

S
Review №24

This place is affordable, clean, and efficient! The owners Rob and Kim are the best! Everyone here is kind, reliable, and honest. You dont have to worry about getting ripped off especially if your a women. I come here for everything! This is a place you can trust to get the job done and they can back up their work!

sh
Review №25

Best mechanics in the high desert..and good prices

sh
Review №26

I got my transmission serviced and an oil change thru them today, they did a great job and a great price and everyone who works there is amazing, I definitely recommend and give 5 stars!! I will be taking my vehicles here for all my needs! Thank you!

Ra
Review №27

Fast and easy to talk to and straight with the Estimates.

Su
Review №28

This was my first time here. Robert, Ed and Kim are amazing!! Such wonderful, genuine, honest people. My car runs great after leaving their shop today. I will only be coming here when my cars need work. You are in good hands here. Look no further for peace of mind and top notch work😁👍

K
Review №29

What a great shop. A friend called me from where she was camping in the Mojave Desert. She was concerned that her trucks transmission was not shifting properly and her recently repaired motor was louder. I checked online and reviewed the options on Google Search. Valley Transmission had good reviews and I briefly talked to Eddie before sending my friend to them that day. They checked all the symptoms out and discovered that all systems were, in fact, good to go. Eddie and his crew explained the engine sound was because of new alternator parts added days earlier. The transmission was shifting properly. It just wasnt obvious.My friend was not charged. For this good news, they were happy to have been able to help. Which they really did. The shop has my thanks . . .

El
Review №30

I had terrible transmission issues on the Friday after Thanksgiving. Most mechanic shops were closed. Robert and Kimberly were so friendly and helpful. They gave us honest feedback and went above and beyond to help get my car back to me. Highly recommend if youre in need of auto repairs.

Ga
Review №31

If you ever have a transmission problem, come and talk to this business. They are friendly, helpful and will go out of their way to help you out and get you back on the road. Robert, Ed and Kim are great. We had serious issues with our truck transmission on the the way down from Canada and went to the Chevy dealer in Victorville. They told me my transmission was shot and needed a new one. I didn’t think that was right as I actually managed to get into town pulling a 38’ fifth wheel trailer. So I decided I needed a second opinion and I called Valley Transmission and Robert agreed with me. I limped my truck to the shop and they towed my trailer to a local RV park for us. When it was all said and done they repaired it for a fraction of the cost that the Dealer wanted. These are great people and I give them my highest rating. 👍👍👍

Im
Review №32

Brought my 2005 645ci bmw to get an radiator installed and they took forever also they charged me over 2700$ in parts and labor claiming the car needed this and that every other day but couldnt get my car running and it had NO Oil when i went to pick up the car after paying for an oil change to be done also a MONTH and a half it took them to finish my car.This was the worst experience I ever had at a mechanic shop. Take your car to tokyo tires on main st and get honest work done before you get screwed 2700$ out your pocket and a whole lot of wasted time.

20
Review №33

Im late with this review (but it has been simmering in the back of my mind for months) Ive forgotten the owners name. My new thing as a woman is to be vocal when Im done wrong. Back in August 2018, I took my 2011 Impala here because I noticed a leak. I ended up getting a transmission fluid change, a gasket and worn bolts replaced (the bolts is what I was told was causing the leak) replaced. As soon as the next day, I noticed transmission oil in my driveway but thought maybe it was just residual oil dropping off. After driving to/from work the next 5 days (I never checked my driveway during this time) I left out of town for 2 weeks - my car was left parked in my driveway. When I returned home, after driving a few days I noticed oil in my driveway and at work where I parked my vehicle. I touched it with my fingers and it was red - transmission fluid. Before taking my car back to Valley Transmission, I took my car to get my regularly scheduled oil change (because of the miles I put on my car - I change the engine oil every 6 weeks). They told me I had a engine fluid leak and transmission fluid leak. In addition my air filter was missing (I had it replaced the previous oil change - they showed me on the video camera where they had put it in 6 weeks before). So not only did I still have a trans leak the mechanic at Valley Transmission forgot to put the filter back in! When I took my vehicle back to Valley Transmission with my concerns (I also let the owner know about the missing filter - he said oh thats nothing to worry about - Im thinking without a filter debris can get in my engine!). The owner had his mechanic check out the Transmission and I was told that there wasnt a leak - I knew I was being lied to - I know what transmission oil looks like. To make sure I and others were correct, once I got my car home I placed a large piece of cardboard underneath it - in the morning there were two noticeable leaks, one small (engine oil) and one large (transmission oil). I had another mechanic look at it and was told that one of the bolts to tighten the gasket was put on too tight (it damaged the gasket) and thats where the leak was coming from! Either his (the owner at Valley Transmission) mechanic cant be trusted and lied to him or neither of them can be trusted. Ill never take my vehicle there again nor refer anyone to Valley Transmission. Because I was going to report to the BBB Ive yet to have the leak fixed - I constantly put trans oil in my car.

Da
Review №34

They did the job I needed them to do, but I feel like they ripped me off. I was told that I would be billed $125 per hour. TWO hours after I drop it off, I come pick the car up but theyre charging me for THREE hours of labor. I address the discrepancy, and they said its because they needed more than one mechanic working on it. There was no sign, or any kind of warning, that they would calculate their rates per mechanic, rather than total hours the car was being worked on. All in, I paid over $400 to have them epoxy my side mirror back on and reconnect the wiring.

Ly
Review №35

They are fabulous I recamend them for all of your auto needs. ..😁😁😁😁

Co
Review №36

Amazing customer service! Always willing to go above and beyond to make certain that I am well taken care of. Look no further for a top quality repair or service by people who actually care.

Ro
Review №37

Friendly, very efficient, and it was my pleasure to find a company where people are actually very knowledgeable. It was a pleasure doing business with them and well be sure to return as needed.

Da
Review №38

These guys are great..... AND HONEST

Ty
Review №39

Complete diagnostic for your vehicle under $100 & did not charge ne a storage fee when I decided to sell it

Mi
Review №40

Kim and Eddie are awesome. Great friendly atmosphere never have I had so much fun at a garage and I was there for a few days getting transmission work done. Will most definitely come back to this shop

Sh
Review №41

Called for a quote, left my info about getting a transmission rebuilt if I bring it in myself. Never heard back, attempt number 2 met with a forever ringing phone.

St
Review №42

Awesome people you did work on my truck did great work I recommend them for all your automotive repairs

Sa
Review №43

My husband was stranded, and luckily he found this great place! His words were; best place here! The workers were, great, honest, and they had overall excellent services Thank you Mike. God bless you, definitely coming here if needed

K
Review №44

Made the drive from Fort Irwin and it wasworth it,these guys are awesome and extremely knowledgeable. Highly recommend to anyone who is looking for transmission and automotive services. If I could give them 6 stars I would.

Ed
Review №45

Would definitely recommend this shop to anyone. had my trans completely rebuilt and the truck runs like a champ. Mike is a great guy and honest for sure.

Ly
Review №46

On a camping trip from San Diego to Northern Arizona over a holiday weekend, our transmission went out just south of Victorville. After several calls to different shops, we found Eddie, who was the only person that was willing to help us because of the holiday. He was not working that day but said, Im your man and definitely took care of us so we could get a rental and be on our way and have our vacation. We were so grateful and relieved. He treated us with such courtesy and friendliness and did not mind going out of his way. That is the best customer service we have experienced in a very long time.

Ja
Review №47

Professional. friendly. Fair prices.

To
Review №48

Best place Our company takes all of our stuff here Thank you for the great job

Fr
Review №49

I was very pleased with the service and customer service that was provided at Valley Transmission. I recommend them highly.

TH
Review №50

Armando is a honest upfront business man, he is the only one that I let work on my cars.

Ja
Review №51

They keep it real and do good work. I recommend them to anyone

Ki
Review №52

Eddie was awesome. Honest, friendly, and cares about his customers. If you need transmission work done, this is the place you need to go do. Highly recommend!

PE
Review №53

Good honest experienced mechanics owner is always helping people above and beyond whats expected

Go
Review №54

Great service and a quick one. Had my brakes done and without further questions....

el
Review №55

This shop took great care of my car. It is the only shop I trust when my car needs work.

Ti
Review №56

They rebuilt my transmission. They did a terrific job and their prices are the lowest in town. Thank you!

Da
Review №57

Friendly knowledgable and reasonable hard to find to find garages like this that dont try to RIP you off. I will bring all my work here.

Vi
Review №58

Very good, but kind of expensive

Br
Review №59

Eddie is a great guy takesbcarebofbhis customers

Ki
Review №60

Honest and knowledgeable. Thanks for getting me back on the road!

Va
Review №61

Eddie the owner is amazing I had got my truck towed to his house and he drove my truck to his shop to test drive it only paid 1600 for a tranny for my Denali awesome man

So
Review №62

Honest, fast and friendly service!

an
Review №63

Nice people who get the job done

Fl
Review №64

My wife, my daughter and I broke down (transmission issues) in Barstow late Friday night on the way to the river and asked a few people about who to take it to. The next morning we were lucky enough to get a recommendation to contact Mike and Chris from Valley Transmission in Victorville and they really went out of their way, on a Saturday yet, to help us (complete strangers) out. We got the Suburban to these transmission experts almost 2 hours later than they said they would stay open and really learned what these guys are all about. Honesty, fairness, integrity and just compassionate individuals that really care about their customers. The price for the finished product was amazing and it was like the transmission was brand new. It was even smoother in gear changing than when I bought it brand new! They were perfect gentlemen, fantastic with their service, customer care and the most competitive price I had ever experienced. Mike, Chris, you guys are simply awesome professionals and human beings. Cant thank you enough!!The Palmers

zu
Review №65

The worst transmission shop. had my transmission rebuilt last 11 month ago (full rebuild) and it went out again, for the same exact thing that i brought it in for. took it back to Valley Transmission and Mike said mileage does not matter, yet he refused to warranty my vehicle. he had a poor attitude and did not care at all to help me out, not even with a discount of some sort or anything. now it is at another shop getting rebuilt for the second time in one year. i highly recommend NOT going to the place. unless you would like to fix your transmission Twice in one year. i hope by reading this people will not go to this place and i can save some people a lot of money and time.

Ro
Review №66

Too busy for additional customers

JO
Review №67

Eddie worked with me to get my car back on track. He told me 5 days to rebuild the transmission and it was done early. Thanks Eddie

de
Review №68

Excellent!

Ro
Review №69

Great family owned place

Ja
Review №70

I had bad oil leaks in my transfer case they pulled it out and put now seals in it 380$ i looked at a used transfer case in a junk yard they wonted 350$ so i called another shop to see about having it put in they wonted 560$ so i got my transfer case fixed for a little bit more then the used one and they gave me a ride home so I would not have to sit and wait I live 20 miles away i feel i got a grate deal

Ci
Review №71

The service is exceptional!

Da
Review №72

Thank you 4 your business!

Sc
Review №73

Top Notch

Sh
Review №74

Great place!!

gl
Review №75

Great price

Tr
Review №76

Very professional

Jo
Review №77

Dont go!

Information
2 Photos
77 Comments
4.6 Rating
  • Address:15695 Village Dr, Victorville, CA 92394, United States
  • Site:https://valleytransmissionservices.com/
  • Phone:+1 760-243-4030
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car inspection station
  • Car repair and maintenance
  • Engine rebuilding service
  • Mechanic
  • Oil change service
  • Transmission shop
  • Truck repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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