user
Universal Collision
15564 Village Dr #1733, Victorville, CA 92394, United States
Appearance
Universal Collision

Comments
Cy
Review №1

I had to take my car there two times and the service was wonderful art and Richard are awesome and my car is amazing they did such a wonderful job I will only take my car there for now on thats how good of service they did on my car wonderful

Ma
Review №2

Excellent workmanship, professionalism and customer service satisfaction, can’t say enough! Miguel was exceptional, he goes beyond the call of duty to keep customers happy. Also, can’t say enough of his staff (Ricky and Arturo) a true reflection of Miguel. I will definitely be referring!!👍

Ad
Review №3

Great auto body shop! Way faster than other shops were with any of my prior needs. Definitely recommend Miguel, My Explorer looks amazing and he worked with my on my price for dealer parts! Absolutely love them !!!

Er
Review №4

Great customer service thank you Art for leaving my car perfect

Su
Review №5

I brought my car here and spoke to Art, Rick & Miguel. These 3 guys not only took care of my car and I, but they went above and beyond for my family and I. There was a bit of a delay with receiving my baby back, but I got it back looking better than ever! Im new to the high desert, and I must say that I received the best treatment ever! Thank you so much Rick, Art & Miguel!

Ja
Review №6

“Great shop and on point” very happy with the repairs on my 2020 GMC looks like it was never in a accidentMy insurance company insisted for me to take it to there prefer contract shop .After I did my research and called a few places this Autobody shop was refer by a co-worker and my Insurance agent I’m glad I took my truck to universal collision awesome work and serviceThanks guys will refer anyone that needs work done

am
Review №7

I had some auto body work done to my car because of a collision which they worked with me with my deductible, they were fast and efficient, my car looks brand new. I would recommend them to anyone that needs work done with their vehicle. They really know how to take care of their customers.

Ka
Review №8

They’re absolutely helpful, the first time I went there they helped me get a rent a car and when i got my car back it felt brand new. The second time i went they helped me with all my issues and didn’t charge me extra fees for my car being there so long. They’re customer service is awesome and the owner Miguel is very helpful. They try to work with anyone and their problems and have helped myself and my family tremendously. And I’m definitely gonna keep going here for the future and refer everyone to go here.

An
Review №9

Best auto body shop I’ve ever been to. Great customer service and always exceed my expectations. They are all very attentive to your cars needs. They won’t let you down. I 100% recommend.

Pa
Review №10

The best auto body shop hands down!!! we have used Miguel and his crew for all of our cars most recently as yesterday. We recomend this place to all of our friend, Miguel personally reviews the finished product to make sure we are satisfied and have never once been let down we have used them about 7 times and have never been let down.

An
Review №11

This shop has amazing customer service l, apart from that this was the only shop willing too handle the job that I needed done on my *Carbon Fiber product* many shops 5+ that I called denied me so took the chance here and no regrets amazing work definitely recommend. Definitely coming back here!

Ma
Review №12

Had my my car in for some body work I was in an accident and they exceeded my expectations. The staff is super helpful and are always happy to great you. Thanks Universal collision for helping me out!

Br
Review №13

The whole staff was excellent. Friendly, helpful, and fast. Miguel was extremely responsive and helpful with any questions. Our vehicle turned out better than expected,looked brand new

Ka
Review №14

This is that guys @elder EX step daughter and everything he said wasn’t true this place was very helpful and helped me get a rent a car. And made sure my car was in great shape and always kept me updated with everything including my mom and I called and texted everyday and i would always get a response back, the customer service was great and their rates isn’t high at all !!! and that whole veterans thing he’s talking about is a lie😂

ma
Review №15

This shop is the best in victorville! Had my jeep in for some body work I was in an accident and they exceeded my expectations. I drove out of the parking lot feeling like if I had gotten a whole new jeep. The staff is super helpful and are always happy to great you. Thanks Universal collision for helping me out!

Su
Review №16

Absolutely fabulous staff! Thank you for getting my car done in a timely manor and an above job! Cant even tell I was hit

ga
Review №17

I highly recommend this auto body shop! Great service and the work done on my car was just wonderful. They even did a little extra to my car. Great service, Thank you Universal Collision!

M
Review №18

I was referred to Universal Collision through a buddy of mine I was in a car accident rear ended in my brand new 2018 Honda Accord I was worried that if I took it to a body shop they couldnt make the car look like brand new well I chose Universal Collision because of Miguel professionalism he assured me that he would make the car like new and he lived up to his promise the car was Immaculate when I picked it up I even took it to the dealership and they couldnt even tell that the car was in an accident I will be a customer for life. Thank you universal your the best.

Na
Review №19

Great service alway helpful fast and deal with insurance make it super easy to deal with after an accident. 10+

Mr
Review №20

Their body work was really good and so was the paint job and it still looks really nice my only complaint ead I left my Oakley sign glasses in the glove compartment on a case and when I picked my truck up several weeks later they were gone yes some how disappeared and never to be found I told mgmt about it they claimed that they didnt know what happened to them I cant say who took them but some body from this location has a pair of 300.00 sun glasses that is dishonest .I wish they could of said sorry lets go halves on a replacement set or something to that effect but nothing nada .I dont feel safe going back. If theres no trust I cant do no more business with you. Sad what a shame my name is chuck Hernandez it was a rear damage claim thru mercury insurance i would love this to be corrected and ill revise my post here leave the number to where to contact you the collision location in the high desert is closed soo let me know how to touch braids with the owner.

Al
Review №21

Love the way my car turned out,looks brand new!!Miguel and his team always do a great job,beyond my expectations.They are super friendly,helpful and knowledgeable.I always recommend Universal Collision to all my family and friends,they are simply the best!

Ap
Review №22

Miguel and his crew are awesome. I’m extremely happy with the work they did on my 2006 Solara.

RE
Review №23

Worst auto shop ever! They have no idea what they are doing. My daughter got into an accident and they had her car for 5 months and still could not fix it properly! Ever single week they told her she would get her car back and every single week they had an excuse! They even told her that hey would get her a rental car, and when we went down there to pick it up they were out of rental cars! Than the next day Miguel the owner was not there! Miguel is a con-artist and I will never do business with him again! Every time I would call in on my daughters behalf it was one story after another. They have no idea what they are doing, dont take your car there! They will just take your money and will than dodge your calls! Worst customer service ever! I even let him know I was a veteran, and his exact words were i dont care, what does that have to do with anything? I was at a loss for words. Bottom line, dont go there!

Ro
Review №24

Very professional and friendly place, excellent work recommended100%

An
Review №25

They are very professional and nice but their estimate was extremely high based on other places Ive tried. They do try and work with you to lower your deductible.

Ma
Review №26

Great service, dealer quality craftmanship, my car looks better than new

J.
Review №27

At Universal Collision they will go out of there way to execute and get the job done.My 2017 Lincoln Continental was brought in for Paint on a few panels.In the process Decided to paint the whole Car and go through the whole car and block the body, making it look like a Black Dimond. Oh and adding Medium tint to all the windows.Thank youJ.R.Raygoza C-21Allstars

CH
Review №28

I been dealing with this for a long time years best shop I know they make sure your happy and take good care of there customers will always do business with this shop i would rate the 5 stars hands down.

do
Review №29

Great group knowledgeable and experienced guys

Qu
Review №30

Friendly staff

Ja
Review №31

Good service

Em
Review №32

The place looks very good

Information
7 Photos
32 Comments
4.6 Rating
  • Address:15564 Village Dr #1733, Victorville, CA 92394, United States
  • Site:https://universalcollision.net/
  • Phone:+1 760-881-3026
Categories
  • Auto body shop
Working hours
  • Monday:7AM–5PM
  • Tuesday:9AM–1PM
  • Wednesday:Closed
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:7AM–5PM
  • Sunday:7AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations