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Sonshine Auto Body
17200 Jasmine St, Victorville, CA 92395, United States
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Sonshine Auto Body
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Jo
Review №1

Words cant accurately describe how much I like these guys. I was in an accident and had no clue who I could trust to fix my vehical. I was told by a friend to give these guys a chance and man was that a great choice. Beyond great service, friendly staff and quick turn around of my vehical. They are worth every penny they charge you to fix your car. I could go on but just go to them for body work you wont regret it. And as far as Im concerned these guys have my buisness for life. Thanks guys my car looks great!!!!

Ad
Review №2

I previously read all the reviews and was talking with my family about this specific place and everyone had nothing but good to say! The customer service is excellent 👍 the person who has been helping me Josh is excellent! Easy to talk to makes you feel very welcomed and is super helpful! I forget they offer to give you a ride home if you need or will also call the rental place for you! This place really is the best and the customer service is wonderful!!! I will recommend to everyone who needs a vehicle repaired!!! They deserve more than just five stars!

Vi
Review №3

Their employees Louis Rubin has very professional and knowledgeable. I truly appreciated his help. I would definitely use this business again.

An
Review №4

Always the same great service! Im a returning customer for years. Its great seeing the same faces.

Fr
Review №5

Absolutely Amazing! My hubby was rear ended and our insurance sent us here and now we will be a customer for life if we need anything else done. Thank you Sonshine Auto Body!!

An
Review №6

This is a top-notch Auto collision repair shop! The employees there are so kind and helpful! The owners wife even makes homemade breads, cakes Etc for the customers. They have coffee and iced tea also. My estimator, James, couldnt have been nicer and more helpful. Literally everyone we talked to their had the right kind of attitude. I would imagine its one of the more expensive places, but in this case I think you get what you pay for. Fortunately for me, my insurance picked up the bill.

Ca
Review №7

This place is all about taking advantage of your insurance dollars.

Da
Review №8

Very quick to take me through a visual inspection... Gave me a plethora of options that they would recommend to help fix the problem and even told me which ones to stage first if I could not afford to have them run all the options. I have already scheduled my repair with them (for all the options as the pricing is good too).

Ch
Review №9

Very professional. Love the service I have received so far.

Di
Review №10

Have to give a thumbs up, they did a super awsome job, very friendly service, completed the work in a timely manner. Thank you!

Ro
Review №11

I am VERY happy with the paint job they did on my truck! It looks better than new. Not only did they do good work, but when I got it back they had detailed it and it was super clean. A big THANK YOU to the whole staff, especially Josh!!

Al
Review №12

Josh, Sylvia and the rest of the staff at Sonshine Auto Body are wonderful. The body work done to my car is impeccable. You cant even tell my car was hit. Life time warranty, great service and finished ahead of schedule ! I strongly recommend this shop for any type of body work. Thank you!!

Jo
Review №13

Theres a reason why, they are Best in Hi Desert - service-communication-integrity. Thanks Juan.

Jo
Review №14

Good job.

Ms
Review №15

They are super polite, work on your car immediately after you get your quote. Ladies in office very professional. I love this place they take good care of you when you arrive.

Br
Review №16

Had them paint some mirror caps for me and they did an excellent job. Plus, they delivered sooner than qutoed. Reasonably priced but I didnt get major work done either. Very friendly!

Aa
Review №17

Great service, long time high desert business.

Ju
Review №18

Best Body Shop in the High Desert Hands Down. got in a medium sized wreck. made the claim and called Sonshine Auto Body. they took it from there, they had my car towed, gave a visual estimate and then a more thorough estimate once it was disassembled. had my car back in 2 weeks with a lifetime warranty on the paint and workmanship and i couldn’t tell it was ever wrecked. i wouldn’t take my car anywhere else.

An
Review №19

Amazing workmanship, truly Professionals. The Staff was so nice and James kept me informed on all work that was being done. I would highly recommend to all.

Ma
Review №20

Was in a small accident and the shop repaired the cosmetic damage ok. HOWEVER when the car was returned it was noisier but figured it was as good as it gets. Turns out they did not notify or catch that there was damage to the suspension. A year later when getting the brakes done the mechanic showed the damage and how dangerous Sonshine returned the car to us. AVOID AT ALL COSTS not worth risking your life over saving a few bucks.Considering it took 6 months to reply nothing more needs to be said. Also I am not a mechanic so how am I supposed to know something that severe was wrong?

Ka
Review №21

Do not go here. I was in a small accident and was rear ended. When I got my car back the trunk was not closing correctly so I went back to talk with them about it and they were really rude and didnt believe me or even wanted to help me fix it. I had to convince them that I needed it to close correctly and they finally did it and did some small tweaks and it was finally fixed. I would not trust a business that yells at their customers and accuse them of lying when they did a terrible job.

Mi
Review №22

Excellent body shop. Did a great job on my wifes car. Very fast. Cant even tell it was hit. Like new.

Ph
Review №23

Great place and customer service.

Ka
Review №24

Did a great job on the body work and paint!

Ca
Review №25

Awesome work from this company. Not sure where these bad reviews came from but my experience was great. They were extremely friendly and were very quick to respond after I was struck by another car. They matched the color on my bumper perfectly and it was only about a 3 day turn around. Highly recommend this company.

ek
Review №26

Best auto body in high desert!!

Lo
Review №27

Great work

Je
Review №28

My mother in law had her brand new Toyota Highlander fixed at this shop and could not be happier. She is very old fashion and doesnt go online but was so happy with the repair asked me to please post. Service was quick and the workmanship was top notch. Her car looks like it never was in accident. Highly recommend this shop if you want your car to be fixed correctly! Thank you Sonshine for taking such good care of my mom.

Ri
Review №29

Immediate welcome at Reception, offered refreshments, service writer quickly accessed and set up a appointment for turning in vehicle, gave estimate, 20 minutes

Gr
Review №30

Confident an competent technicians to have my DIK Toyota Tundra serviced here. Polite service everytime,minimal waiting,hospitality 100% serving coffee or water with danish or candy, clean laboratories an comfortable waiting area with child friendly accessible toys,AAA certified,on site Enterprise Rental with vehicle ready dependability.All in all Sonshine Auto Body Shop is my choice.

Ta
Review №31

I visited Sonshine Auto Body & Paint today to have some body estimates for my car. I was pleasantly surprised to meet Josh, who suggested I find a good paintless dent repair company instead. He saved me a bundle of money (~$900), and earned my business for life! Although I didnt have repairs done there, they have proven to be an honest, upstanding organization. The kind you dont find all that often anymore!

Je
Review №32

They did really GD job on my car,made my car look brand new,customer service was great,my 2015 kia was hit on the passenger side, Johnny made it look new again

Na
Review №33

Amazing service and customer service. Love that Enterprise rentals are on-site. Best experience and fair pricing.

Do
Review №34

Quality work, I had my front fairing on my motorcycle painted there great job.

Ja
Review №35

The best quality work Ive seen in a while. Friendly staff. Flawless experience... Thanks guys👍

Ju
Review №36

Did great finish to my car thank you to the staff a great service

Ja
Review №37

Very good service over there talk to Johnny and hell take care of you

Al
Review №38

Ive had to use this place twice. Once when I got rear ended and another time when I was backed into. I had no problem either time. The only thing is an appointment is necessary.

Ed
Review №39

They think they know it all until you prove them wrong, then they tell you that theyre not experts... lol... need I say more?

Jo
Review №40

This place is great almost all car manufacturers certified repair facility that means your factory warranty will not get voided

Ch
Review №41

Was very up front and was very helpful and tried to do there best to help even when it came down to them not being able to do anything due to Valley Collision messing things so bad.

ma
Review №42

AVOID THIS PLACE AT ALL COST ....THEY GIVE YOU ESTIMATE AND APPERANTLY IT CHANGES IF THERE WORKERS MAKE SOME MISTAKES THEY WILL CHARGE YOU EXTRA IF THEY BREAK ANYTHING, INSTEAD OF HELPING YOU THE FRONT STAFF RATHER ARGUE BACK WITH YOU, I WORK FOR A AUDIO SHOP AND I MUST SAY THIS IS NOT HOW A SHOP SHOULD ACT, THIS IS NOT A WAY TO GET CUSTOMERS AT ALL....I WILL ALSO BE MORE THEN HAPPY TO COMPLAIN TO THE BBB

Ju
Review №43

Called numerous times through out the week and unsuccessful to speak to anyone to schedule a appointment. After several days I walked in to drop off my car for a insurance claim. I mentioned the unsuccessful attempts to contact them and acted like I was lying, with her stuck up attitude. They wouldnt take my car in without a appointment and josh denied me dropping the car off. I immediately called my adjuster and she commented this isnt the first similar complaint about this body shop. I called another body shop(H Street Collison) and they told me to walk right in and had my car done in 2 days and were amazing with their customer service. I WILL NEVER RECOMMEND SONSHINE TO ANYONE.

Ni
Review №44

Worst customer services ever. I would never ever return to this place and would recommend that no one deals with this shop. The ladies at the front desk rather sit there and argue with you instead of helping you. If you dont make an appointment it seems like nobody can do anything for you even though everyone is just sitting around

Ma
Review №45

Went to go get an estimate on my car theyre very high on their estimates I found another place for a lot cheaper

Ma
Review №46

Let me start by saying, I usually dont write reviews. I just dont go back. But with this place, I feel obligated to write, to warn, and to allow people to know where they are going to get their car fixed. Now my experience may be that 1 in 100 that went horribly wrong, but to me, if youre a business, its that 1 bad experience that you dont want to happen. You want to make everyone happy...So let us begin...Word of mouth, I was told to go here from family. They said they do great work. We said ok. Everything started off great. They gave me the invoice of all the things wrong and what they were going to fix. Awesome!!We get the car back. Everything looks great! Amazing!2 days later, we are hearing the brakes making some interesting sounds when coming to a stop. Like the pads were skipping on the rotors. So we called sonshine to let them know. Bring it in they said. So we did. Kept our car for a few days and said their mechanic found that the rotors had some crystallization on it and they were going to resurface them. I said okay. We got the car back. All is good.Fast forward a week and a half.Brakes begin to make the same sound. And we find that a piece of the window trim is coming off. We inspect the trim and see glue was holding the trim on....oh boy. We call them up and tell them the brakes are making the same noise and the trim was held on by glue.(I know thats not supposed to be there) they tried to defend their people, which is fine, but its obvious it was done wrong. So they ordered a new piece of trim for the door. I mean...they should have to pay for something that was installed incorrectly.On to the brakes. I did not want my wife driving around with those brakes making that sound. (I know that they shouldve turned the rotors and REPLACED the pads). Well I did the brakes myself. What I find? Is rotors that hadnt been takin off in quite some time. How do I know this? I had to use a sledge hammer to get the old rotors off. Next, I feel the rotors for any surface damage. ( remember, they said they resurfaced the rotors, whatever that means to a mechanic these days), uneven surface wear. These rotors hadnt been takin off to be resurfaced. What I saw was someone took a sand pad to the rotor to resurface them. You dont do that...thats bad business. a machine shop puts the rotors on a wheel and cuts a small portion of the rotor off. Basically making the rotor brand new. Just a hair thinner for a Smooth, flat surface for the brake pads to grab on to. So once again, these had not be done right. I was shocked. My wife called them just to see what kinda process they have to inspect and resurface rotors. Their story changed. The lady handling our car said they never resurface the rotors. They just resurfaced the pads. I was completely blown away. Not only did they change the story, but they do something to brake pads that you are not supposed to do. If you have bad rotors, you turn them. ( obviously, ours were bad) if you turn your rotors, you replace the pads. Always. You may think you know what your doing, but why would you play with something like brakes. The only thing that stops the car, and you want to half-ass it? Not okay with me.So not only are we taking the car back for the 3rd time, we are taking it back for things that should have been done right the first time. And to top it ALL off, they wanted to get into an argument with my wife for her asking what the method was. No offense, but if done correctly, there should be NO reason not to give an immediate response. The only reason to get defensive is when you have a guilty conscious. Do not halfass the work on my car when my wife and kids are in it, let alone anyone else for that matter. Its more eye opening then anything.I will be taking it back one last time to get the trim replaced. I hope everything goes well. I already told our claims adjuster in detail our entire experience here. He said everything is well documented and that he will bring this up next time they come up for review.Dont let that 1 customer be you.

Ma
Review №47

Wow, have i been to some body shops that are just horrible, but this one right here is just bad. There customer service, hands down walmart has better customer service. Eric, that was helping me didnt even introduce himself trying to rush and tell me once the car is in his shop and taken apart im obligated to pay, which was never explained that way till the end when i pick my car up. He told me there is no estimate and now telling me he wouldnt even consider fixing my car because i didnt go through with it. Im sorry i didnt have the difference to pay. What is this world coming to. If your reading this go to another auto body place.

Ba
Review №48

Friendly, very clean. Great service

Fr
Review №49

Great to do business with!

Ro
Review №50

Best body shop in the high desert!

lo
Review №51

Did and nice job on my car

Ta
Review №52

Did a great job fixing my truck after I was rear ended

Sh
Review №53

Fast reliable and efficient

Ch
Review №54

Best place to go period

Te
Review №55

Very poor customer service from Eric.poor workmanship.go to a different shop.go to a smaller or less self glorified.

Le
Review №56

Great and worked fast

Ro
Review №57

Great job done

Va
Review №58

Great service

St
Review №59

Great Service Quality and Craftsmanship. Thank you Johnny

Information
9 Photos
59 Comments
4.2 Rating
  • Address:17200 Jasmine St, Victorville, CA 92395, United States
  • Site:http://sonshineautobodyhd.com/
  • Phone:+1 760-243-3185
Categories
  • Auto body shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–12PM
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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