Kirk Brothers of Vicksburg was great to my family and me! They offer the best prices within a 100 mile radius, and the staff there was super helpful. They stayed open late just so I could make my purchase without having to miss work! Awesome experience.

Called a month in advance to make sure they could work on my car because i couldn’t leave it there for a week. called a week ago and they told me to come in today. came in today and they said that they wouldn’t see me because i wasn’t able to leave my car there for multiple days. service manager was rude and told me i was being impossible. i understand being busy and i tried to accommodate for that. i don’t understand how this equates to being impossible to help. he really needs to watch how he speaks to people.

I would like to say Thank You to everyone at Kirk Brothers Ford in Vicksburg for making my buying experience go so smoothly. Anthony was great. He was very kind, knowledgeable and patient while we found the perfect SUV to meet my needs. I am extremely happy with my purchase of a beautiful Lincoln Navigator. I felt very comfortable with everyone at the dealership and would like to say Thank You again. Sharon Cotton

I will most likely never buy a car from Kirk Ford of Vicksburg ever again. Service manager is extremely rude, they have had my car for 3 weeks and he is telling me it will be another month before they will even start to look at it. I understand being busy but how you speak to someone goes a long way. This is my very first car purchase, I am very disappointed in the service I have received this past month. I am paying for something I can’t even drive.

From the first moment I spoke to my salesman Tim, to stepping into the dealership, to finishing my paperwork with Amanda...absolutely amazing experience. Treated me like family, never any high pressure sales BS, made for a super smooth car buying experience. I came in from Florida to make this deal. That alone speaks volumes for this dealership. Thanks again for a great deal!

Amazing customer service! The financial department, sales department and managers were also super good to work with. It was my first time buying a car and they were helpful with all questions I had, making the process very easy to handle.

Would not recommend service department guy was rude also they don’t tell you the correct time they will have your vehicle

I would recommend this dealer to anyone looking for a new car or truck, I purchased a vehicle from out of state, and my salesperson Charles Cooper was very instrumental in getting me the vehicle and the deal that I wanted.

Excellent folks to purchase a vehicle from. Very accommodating and easy negotiating. Would highly recommend

A wonderful experience with great management and sales team! I had a very easy and stress free buying process. The management and sales team took a great deal of time making sure I was comfortable and completely satisfied with my vehicle! Out of all the cars I have purchased my Expedition is by far my favorite and the experience I had when purchasing surpassed any other experience I have had! If your looking for a vehicle don’t hesitate to give this dealership and its new management a chance!

A friend referred Charles Cooper at Kirk Brothers Ford in Vicksburg Mississippi, they had the vehicle I was interested in buying.I spoke with Charles over the phone, he was professional, warm and welcoming. He walked me through the steps towards purchasing the vehicle including the possible ETA as the vehicle was not yet physically at the dealership, it was inbound and due within the next few days. Charles introduced me, still over the phone, to Finance Manager Robert who was also professional warm and welcoming. After a couple of emails we agreed on a price and I placed a partial down payment to hold the vehicle.That same afternoon, Charles informs me that vehicle arrived at the dealership and inquired about when I would like to pick it up. We agreed on the following day and at that point, I was sent a credit application to beging the purchasing process, by another Finance Manager also called Robert. After the approval, I was sent the buyers agreement and all the documents that needed to signed electronically. The process took less than five minutes to go over all the documents and sign all electronically. The figures were exactly what we agreed on, and there was not back and forth trying to nickel and dime me. In fact there was no pressure at all during this entire process. Once everything was done, Charles and I agreed to meet at 9 AM the following day at the dealership, and Charles promised that everything will be prepared and ready to go as soon as we arrived. We had our daughters graduation that day and we really did not have time for a 3 to 4 hours wasted at a dealership including travel time, we live 45 minutes away from Vicksburg.We arrived at Kirk Brothers Ford of Vicksburg the following day at 9 AM sharp, the vehicle was right upfront, looking sharp and clean from all 4 corners inside and out. Charles met us outside and he was as professional, warm and welcoming as he was over the phone. He advised that everything was ready, and asked me to follow him inside to pay the second half of the down payment. Charles soon after introduced me to both Finance Managers, Robert and Robert who knew about our daughters highschool graduation and instructed Charles to give me a red bow to take back home to complete the surprise graduation gift. They both congratulated me on the graduation and the purchase and said that they were available anytime I needed anything. Charles handed me a copy of the pre-signed paperwork, the key and manual to the vehicle and walked me out. He sked if I needed any help with the vehicle set up and at 9:10 AM we were heading back home. Are you kidding me? Did this really happen??? Amazing!!!Charles followed up with a congratulatory text for our daughters graduation and thanked us again for our business.A few days later, I received an email from the Service Manager welcoming us the Kirk Brothers Ford of Vicksburg dealership and encouraged me to reach them for any service needs.I have already referred Charles and the dealership to anyone who has inquired about where I bought this vehicle, and I will continue doing so. I will also go back to Kirk Brothers Ford in Vicksburg for any of my future Does vehicles purchases. Other dealers should take notice of the vision of good that was my experience. The future of car buying is hear and at Kirk Brothers Ford in Vicksburg!!!

Great service ..actually lets you pick the car you want to be in. Very friendly, good people ..Knows exactly what there doing...

I had the most awesome experience with Mr Jess and Mr Charles. Trading in my escape for a 2020 ecosport. They are the most awesome people to work with and made the experience a breeze. 10/10 highly recommend coming to kirk brother ford of vicksburg!!!

The Kirk Brothers team was great to work with. I told them what new vehicle I wanted and they found it for me at a great price! Robert and Charles were great to work with!

Great customer service! Amanda Sanderson did an exceptional job at understanding what I was looking for and foreseeing that I got it! Its a great feeling knowing the customer comes first! Would definitely do business here again!

Couldnt ask for a better place to buy a vehicle. From beginning to end they were on top of everything and very helpful. Robert in Sales and Robert in Finance were very hands on and made sure we had first class service.

The best staff anyone can ask for everyone ask for Amanda

My family has purchased 5 vehicles from Kirk Brothers Ford in Vicksburg over the past year. Two F250s, one F350, Expedition and Explorer ST. Please do not confuse Kirk Brothers Ford of Vicksburg with the previously owned Vicksburg Ford. Definitely a night and day difference in management and service. Nice to be able to finally shop local for a Ford.

They have great customer service and they will help you with any questions you may have. If you want a certain car or truck or any kind of vehicle they will help you find your dream car.

Amanda was extremely generous and professional and had the answers to everything I asked. Ask for her 😁

Kirk Brothers Ford is more than a pleasure to deal with. I bought my first Ford with them in May 2020 and had a wonderful experience and really felt like I was treated fairly and given a great deal. If you want to buy locally, Kirk Brothers Ford is the only option in my and my family’s opinion!

They have put the best team together for a car dealership . Robert and Robert are the best managers I’ve ever experienced . They work hard to make the deal you want . They don’t let you leave unless your happy !

If I could give 0 stars, I would. Called the service department to schedule a time for an oil change. I was told they didn’t have an oil tech and that I could come after 9:30 when the other techs came in. Upon arriving, the girl that works in the service department seemed to have an attitude like she didn’t want to be at work. I understand we all have days where we don’t want to be at work but there’s no reason to be rude to a customer. I can’t believe a dealership doesn’t have an oil tech.

I have nothing but good things to stay about Roderick Smith @ service department. After being turned away by 3 tire stores; NONE of them would even come out and look @ my tires. (Firestone, the tire place beside firestone and Miller’s Tire Store) Roderick didn’t hesitate to go above and beyond to help me. (I started my journey from Hobbs NM and had death wobble when I got into MS). It was only myself, my 3.5 yr old son and 14 month old son. Roderick drove my truck to see what was going on, called around for tires, and drove me to CJ’s to get tires put on. Unfortunately, everything was closed, but Roderick still helped me by rotating my tires, test drove truck again and even called me 30 mins after I left to make sure I was ok. Roderick also called me this AM to make sure I made it to my husband in NC. The kindness he showed will never be forgotton. Thank you so much for being a kind human being. Pay it forward folks.

Great people and great customer service if you need a vehicle this is the place to go!!

Awful. Terrible. Extremely unprofessional. Parts department is a complete mess, unorganized and uneducated with their own inventory and product. Worst experience dealing with a dealership and I do this for a living.

The sales team was very helpful. They done everything they could to get me in a new ride.

Great place. Will always do my business here.

I was looking for an Expedition EL for about 6 months. I finally found the one I was looking for at Vicksburg Ford Lincoln. The gentleman there were so nice and patient with me and the entire process was smooth. This really important to me since this was the first time I was purchasing a car by myself. I loved the customer service they provided. They are the best hands down.

We bought our daughter’s first car at Vicksburg Ford. Before the sale, the salesman was very attentive. After the sale, though, we were very disappointed at the pitiful Customer Service. The salesman forgot some of the paperwork, and he promised to overnight it. He never followed through, and every time we tried to call him or text him, he ignored us. We felt this was terrible Customer Service on his part. It was funny he always answered our calls and texts immediately before the sale. Also, we were told that they changed the oil before we left, but when my husband checked it, it had not been changed. BUYER BEWARE!! Once you sign the paperwork and drive off, don’t expect any help. We would not recommend them to anyone. We took the Vicksburg Ford logo off of the car. We will not advertise for them.

My experience was amazing, everyone was professional and really helpful!!! My salesman, Charles Cooper helped make this process the best ever. If youre looking for a new vehicle Charles Cooper is your guy.

Great people easy to deal with

Professional & courteous sales & management staff! They’ll find you any vehicle you want and will get you the best finance rate you can get! They do what they say they’re going to do and keep their word. You can’t go wrong by doing business with them, I’d definitely recommend Vicksburg Ford!

I had to stop by the service department while traveling. Sam Landrum, the representative, was able to get my truck looked at right away. They were very busy but he was understanding of my situation. He even called the next day to see if I made it to my final destination. Excellent customer service.

I give them 5-stars & definitely recommend you buy from them! They are honest, unlike most car dealers, and they give you the best deal you can get! Their Sales Manager George Jones is great & the sales staff is friendly and professional!

My salesman Jerald Smith was great along with all the staff. Ive bought a lot of cars over the years and this has been by far the quickest experience to date. Thanks guys for the great service.

I really enjoyed my experience at Vicksburg ford Lincoln. They have a awesome staff, and great selection of vehicles. Solomon was our salesman and we couldn’t have asked for a better one. I would highly recommend shopping at Vicksburg Ford Lincoln for your new and used vehicles.

I would definitely recommend Vicksburg Ford! They have a very professional, courteous sales & management team that will work hard to help you get what you want. They will treat you right during and after the car buying experience & will keep their word, which is more than I can say for most dealerships. You can’t go wrong by giving your business to Vicksbug Ford!

This review is specifically for Solomon who looked for some specifics in regards to a used vehicle. Although we already found a used car for our son, Solomon was searching and looking out for just the right fit! Solomon was very helpful and did not pressure us. I highly recommend seeing him if you are looking for a vehicle. Thanks Solomon!!!

Had a service issue with my Lincoln Aviator. Brought the vehicle in and received the most wonderful service. The staff was efficient and professional. All of my questions were answered and additional info given to further help me understand the problem.I drove away happy.

I purchased a Lincoln MKX and was very pleased with the services from Mr. Wayne Thompson and his staff. Mr. Thompson went above and beyond helping me with this awesome vehicle. I would definitely recommend Vicksburg Ford to anyone looking for great customer service and satisfaction. 👏🙌

Purchased a used F-150 a couple of weeks ago from Vicksburg Ford. Solomon Robinson was my salesperson and he was outstanding.Professional, courteous and knowledgeable.I had a follow up item that arrived in a third of the estimated time. Vicksburg Ford is fortunate to have him on staff.

Good luck getting any information over the phone on a truck you want to buy from them. Was hung up on after the guy mentioned the price. There are other dealerships that are way more helpful and professional.

You would think that local customers who have spent thousands of dollars doing business with this company would treat you better or at least with a little respect and consideration. Everything the one star customers have posted, also happened to me. Never again will i, my family, and co workers do business with this place.

I was sold a vehicle with a bad engine and cant even get a call back. Asked to have oil light and exhaust smoke checked. They put an oil change sticker in the window as if they changed the oil but obviously didnt or attempted to and kept obvious issues a secret. Total scam and worst car buying experience of my life. Im from this area and have been buying cars for over 20 years now!

Good service, however, I felt mislead by an advertisement that had me believe I won $200. I still traded in my Ford Focus for a 2015 Dodge Journey thanks to Charles; he is very professional and friendly!

Fantastic group of people, very customer service oriented. They provided my family and I with all the information we asked for, our experience at Vicksburg Ford Lincoln is positive and we highly recommend them, thank you

It a great place to buy a truck or car I got one from them and I been in it since I love it

Dont buy from this dealership rip offs purchase new Ford pickup sticker price $70,195 trust finance manager that everything was in order end up signing contract trusting that everything was in order. I was in a hurry to get to my vacation destination come to find out they stuck me with $71,695 call them to confront them about mistake he said it was too late. You Done signed paperwork. purchase pickup December 24th 2017. till this day I have not gotten my tags. Bottom line dont break down in Vicksburg on a holiday with no other means of transportation and go to this Crooks. its not so much the money but the principal of it.

Very great dealership with superior service! Nay Hollins will help you find the right car for you!!

Very customer friendly great place to buy a car and the service was exceptional. Recommend highly

Great place to buy a new car. Very nice people and easy to work with!!

The buying experience was great.

I just traded my 2014 Focus on a 2019 Escape. Charles and Jason are the best!!

Great place excellent staff came in for a remote battery they got me in took care of my problem with no issues

Great place to buy a car. Ask for Jason Brown

Had my Ford escape serviced here and the service was great. Wait wasnt too long and staff was extremely friendly.

The customer service sucks. I took my truck to them and was told what the problem was. They told me it would take 2 days to repair it. After checking around and got the same answer from others I took it back. They called and left me a msg and I spent the whole day calling them back and would either get hung up on or sent to voice mail. When I went back to grt my truck they had done no work on it. They said we wont work on if without your permission but I told them when I dropped if off to fix fhe problem and change fhe oil. Whaf I gof after 2 days was an estimate of whaf it would cost. I knew whaf it cosf since i tookmit to them to get the problem diagnosed. The service desk never seem to answer the phone and when they do I spend 20 mins on hold waiting. This is fhe 3rd time fheg have durned me. 3 stikes and they sre out. I will find somewhele else to go.

Great staff & nice selection of cars ! #NayHollins

Great! thanks for your cordial help.

Terrible! I shouldnt give them one star! When you call the receptionist sounds ghetto and like she has an attitude. These people have had my car that I had towed in there last Wednesday. Its a new week and they still havent looked at my car. They havent diagnosed it, have done nothing and act as though they dont understand why I have an attitude. I want to check on the status of my veichle. No one has called me back as of yet and the dept. head told me that I dont need to keep calling. I wouldnt recommend Vicksburg Ford to anyone. They are not compassionate people, dont listen to your concerns on the phone and will keep your veichle for days as if you dont need it or need to know the status of your veichle without so much as a call. I will be looking to see who the branch manager is in Vicksburg MS because I am livid at them right about now!

They were able to help us get a used truck with us having no credit

I have an excellent vehicle... Thankyou Sylvester Robertson

I love this dealership, great service.

When I went there Sylvester said he would get me riding? He claimed he a preacher but he is a hypocrite well got me in a 2006 Ford Fusion the total finance were 15,523 and kept telling us to bring this for income we gave all income information so I couldn’t get my tagged I had it for ten days. Well I stay in Monroe la hell the police don’t play care salesman say they try to help. They just for themselvesmake a commission and the car didn’t have warranty on it as is now he wouldn’t do his daughter like that. And the people in the office knew it wasn’t enough income.I guess they were going to keep saying that.So,they can collect few payments Then say you can’t keep the car he is not a good salesman then say if you give me 150 I got somebody who can make your income higher he’ll im giving you a down payment. I’m upset not happy but the best suggestions I don’t care how long it takes call around different places even some in a different state that’s not flooded or too far to see what they have and what can they do for you the. Go with the best choice. Make sure they give you warranty on some stuff if you have a question comment

Rude and overpriced .They simply cant compete with the other local dealers .

They send out games to win just to get u there to try to sell u a vehicle but u dont win anything worth ur gas its not worth ur trip

Theyre very people oriented.

I have no idea why this dealership would send out scratch off to win a prize.

Price was to high by 5505 dollars also have to bring the back to many for to many different things and the car is not a year old and I am from Jackson was here Monday now I am back today Thursday again

Cars with no prices are time wasting pointless endeavors, go elsewhere.

Great place to buy a car

Not a man of his word.

I have not had very good experiences with the service center here.

Dont do business with them.

Nay Hollins

Quick service

Rip off,,,,crooks