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Stevens Auto Service
200 W McLoughlin Blvd, Vancouver, WA 98660, United States
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Stevens Auto Service
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A
Review №1

Great diagnostic for my heating and evasive electrical issue on a vintage truck. Even had a hard to find part manufactured at great savings... very pleased. Truck drives better than it ever has!

M
Review №2

I believe them to be honest. Good work.

Ri
Review №3

Troy Stevens has great service at very fair prices. Ive gone there to have minor things looked at, as well as major work done. Ive compared service and pricing to other shops, but after taking my vehicles there (I drive for a living), and my wifes car - I will probably go no where else now.When you depend on your vehicle to make a living, you find someone who is dependable, fair and honest. Thats what has kept me coming back.

K
Review №4

Its hard to find a mechanic that is trustworthy and know that your repairs are done right the 1st time.That is exactly what you get when you come here work done right the 1st time and you can be assured that you want be taken advantage of .Honest, up front, repairs done right .👍

Pa
Review №5

You guys are the best around! Thank you! I really appreciate the extras that you did for me! I’ll never go anywhere else.

Br
Review №6

I am from Texas and was buying a vehicle off of Ebay in Vancouver but wanted to get it inspected before I pulled the trigger. For $90.00 they went through every system, including checking the oil in the differential, measuring the brake pads, rolling windows up and down, and working every system on the truck. They also took it on a test drive and let me know how it performed in all pf the important aspects, I was blown away by how extensive their inspection was. Great guys. Highly recommend them to anyone.

Kl
Review №7

I have been going here for 10 years. Best auto service I have ever had.

Da
Review №8

If youre not getting your vehicle worked on here, you are missing the boat. Great customer service, very thorough and they are very knowledgeable. They really care about you and your satisfaction. Not many shops around that are so complete.

Fa
Review №9

These guys went well above and beyond what I expect from a shop, they were able to track down a body panel that I had been searching for for over a year!

Br
Review №10

This is a good place to take your auto. They were REAL, HONEST, PEOPLE. my blower motor for my fan stopped working. They had it diagnosed, part on hand and fixed very quickly! It is sad to see how some folks will leave such poor feedback just because they have an expectation based in narrow viewpoints. It is expensive to own a business, have modern tools and equipment, have skilled and educated technicians, not to mention keeping the lights on..So, ask yourself, what is your time worth? And how much of that time is saved by having a knowledgeable person or company do something for you? Look beyond your nose people..Thank you Stevens Auto, a Satisfied customer

Ro
Review №11

This place is a gem in the pile of rocks of automatics world.Very thorough, willing to work with you, but wont lie to you about what is wrong with your vehicle. Like it or not. Honesty and helpful! Thats a refreshing thing to see in an automotive shop these days.

Jo
Review №12

Ive been going to Stevens Auto Service for yearsso they know me and my cars. Very important.Recently I noted one of my vehicles battery was on its last leg. So I got in within 30 minutes, had the battery checked and replaced within a hour! You think Im going over The I5 bridge to get service where I bought the car? No way! Theres nothing over there I cant get here without the traffic hassle.

Bo
Review №13

Not a US Veteran or US service member friendly business. Years ago I took my classic MG midget into them for a muffler addition and re-hooking my engine fan back up. I didnt hear for them for two weeks. I called them for quote price. Troys Stevens wife at the time (the one who looks like a toothy dumb Wrestler on crack) told me the cost to repair my car was $3100 and if I did not pay it they were going to keep my car. I told her I did not OK $3100. She told me that she was a private investigator and then if I didnt pay them the $3100 they were going to ruin my reputation. I laughed at her threat and I told her that extorting of US military officer is against the law. I called the police and Washington state attorney generals office. I got my car back and they got their money. Well folks, theyre nothing but a bunch of low life crooks. Lying, extortion, and manipulation is their main dish.

He
Review №14

I dont know anything about their actual service, because the day I pulled in there (on a flat tire) they were locked up tighter than a drum! It was 1:00 in the afternoon, after the lunch hour wouldve been over, and I sat there waiting for SOMEONE to be there to help me! Needless to say, I waited until 2:00, and called numerous times, but NOTHING! Drove my car to the nearest Chevron station, yes on a FLAT, and they gave me FREE AIR!! Enough to get me to LES SHWAB to get some real service, a real tire, at a good price! Will never go to this place ever again! Undependable to say the least!

Pa
Review №15

Had a vibration in the wheel and i asked for a balance. That did not help and weight fell off a few miles later at high speed. Came back for a fix and they did, but still vibrating. Had another wheel balanced and another weight feel off. Not going back even for a fix.

An
Review №16

Been taking my car here for 15+ yrs ... Honest automotive care for your car. I am a very satisfied customer and would recommend.

ja
Review №17

Stevens has always been helpful and never taken advantage of our family. They are reasonable and fair.. One time we took our truck in because my husband thought it may need a front end rebuild. They took it totally apart and called us to say that everything was fine and nothing needed replacing. After, they put it all back together they didnt charge us a dime. When my husband doesnt have the time/space to work on our own cars we always go to Stevens. Thank you for being an honest business!!!

Ma
Review №18

They were Awesome . I felt I could trust them.I was told one thing by another shop and it wouldcost over 600.00. They fixed what was wrong for a lot less.

De
Review №19

Awesome service. Troy Stevens is a good business man.

Dy
Review №20

I went in for an alignment problem. They did a vehicle inspection and adjusted a belt for a total of $145. Took them about an hour. Im not an expert mechanic, but I would say they over-charge as many other car repair places do.... very frustratingFor this reason I wont be coming back even though they were very nice.

Gi
Review №21

Seem to be honest and not too bad on pricing

Ju
Review №22

Less than HALF the COST of the DEALERs quote, and I had even added multiple other pre-emptive/maintenance gigs.Thank You, Stevens Auto👍🏽- Guy in 3rd-gen Durango, & old-school Silverado Tall-Boy

Fi
Review №23

I went to Stevens Auto for a second opinion on my new car. The trim had started to separate from the car and I was told by another auto body shop it was my fault because I must have hit or run over something causing the trim to be jolted loose. Stevens auto found a simple plastic pin, misshapen and not holding the trim, and they were able to fix that and reinstall and the trim fitted smoothly. I thanks Stevens for their help and going the extra mile.

Bl
Review №24

A very disorganized and lazy company. They dont get back to you promptly. After 2 days they still didnt diagnose my car and I had to take it elsewhere. I still had to pay $135 for diagnostics, even though they didnt diagnose it. He told me that $135 was for just the electrical side of things and that if he fully diagnosed the mechanical issues it wouldve actually costed more. What?The front desk guy isnt friendly at all. I am guessing he was the owner. As a business owner, you should be friendly and personable but this guy was everything but. There is hardly any parking as it is clustered with old cars. Take your car somewhere else.Edit****************Steven or whatever your name is,I specifically asked you to diagnose the EPS light signal and the turn signals. You took forever to do anything even though I had made an appointment. Then when I called to ask what the diagnosis was, you had all these weird excuses as to why you hadnt diagnosed the mechanical issues. You said you were going to order a part for a $800 sensor that had nothing to do with the reason I initially came for.I was never questioning my other auto guys. I loved those guys! I went to you because they went out of business. They wouldve handled everything much differently than you have and it is unfortunate that they are no longer available.

Am
Review №25

This is where we take all our vehicles. Troy is great, all their staff is friendly, their service is fast, and they are trustworthy.

Ri
Review №26

Went in to get snow tires put on wheels I just purchased and was charged $87.00. They didnt even give me a discount for not having to remove and reinstall the wheel on the car.I brought in 4 wheels and 4 tires off the car just to have the tires mounted. Less Swab removed the tires off the car and reinstalled them with the snow tires the season before for $40.00. This place is a total rip off. They even told me it would be done in an hour. I came back 3 hours later and still had to wait.

Ma
Review №27

Thanks for working on my Toyota!

J
Review №28

Told me Id get a diagnostic check for free, only to find out that its $35 and you only get it back if you get the repairs they recommend at their shop. No way I will ever return.

Ke
Review №29

Always great work

Ke
Review №30

They went above and beyond to help me out in the middle of Cruise the Couve/Gut. I had never used them before but they have a customer for life now.

Je
Review №31

My wife went in for an oil change and tire rotation. With our approval they changed the air and cabin filters but also changed license plate lights without our consent. While replacing the cabin filter they broke a small piece of the dashboard air vent. They said they could order replacement part if she wanted to pay for it! Add this to poor customer service and we wont be going back to this repair shop.

I
Review №32

I did an oil change and a tire rotation. Great customer service!

Ma
Review №33

Honest, Trustworthy, after hours drop off and pickup

Cl
Review №34

Those guys are awesome

Ll
Review №35

Fast, friendly, fair.......the best!

Ми
Review №36

Another lazy money milking business

Information
4 Photos
36 Comments
4 Rating
  • Address:200 W McLoughlin Blvd, Vancouver, WA 98660, United States
  • Site:https://stevensauto.net/
  • Phone:+1 360-695-9175
Categories
  • Auto repair shop
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Car service
  • Oil change service
  • Radiator repair service
  • Tire shop
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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