This shop was recommended to me by AAA and I’m glad I went to them. I needed a new alternator, air and cabin, a belt & Matt was very kind and informative during the whole process. I definitely had to step out of my comfort zone going to a new auto repair shop since moving from Los Angeles less than a year ago but they have a new returning customer.

Just returned the U haul trailer I rented from these guys. They were very professional and great to deal with. They were super cool about the possibility I was gonna be late anyways definitely the new u-haul rental spot for me. Thanks again guys.

Do NOT take youre car here for a pre buy inspection! Do NOT waste your time and money!I paid for the deluxe pre buy inspection and they told me there was NOTHING major wrong with the truck. Just minor things like windshield wipers that needed to be replaced.So I bought the $15,000 truck, and about month later I started hearing a metal on metal sound.I took it to my local mechanic and they found some major Damage.Someone had gotten into an accident and grinded down the frame on front driver side suspension, also its leaking power steering fluid, leaking coolant, broken engine fan shroud... All things that a competent, professional, mechanic, can easily find and Route 66 Auto repair did not.

Ive never had a more professional and exceptional experience than with the management and technicians at Route 66. They have set the bar to a all new high. They are the gold standard.

They are friendly, helpful and they listen to what I am describing the problem my car has and find a great solution to get it fixed.

They are great, have been taking my cars to be fixed there for years and I have always been satisfied.

The best smog business city...

Very courteous and friendly! These guys were great, fast and reasonably priced.The waiting room is very comfortable too. While I was waiting a guy came in with his check engine light on and they drove him home while they worked on his car!

I give Route 66 Auto Repair high marks for their professionalism and customer service. After initially evaluating the problem, Steve at the front desk does a great job of explaining whats necessary, whats optional and what to keep an eye on down the road. Theyve done minor work on my Subaru Forester and major work on my Isuzu Trooper and their pricing was fair on both ends of the spectrum. I will definitely be back both for regular maintenance and emergency repairs.

Good customer service -they go out of their way to make sure the customers are satisfied.

First things first, and one of the most important things to me: Very friendly employees who keep you up to date and work with you. They worked with my carmax warranty, and was very clear on all I needed to do. I was informed my parts came in the day before and they worked on it the night before. The car was in Monday, out Wednesday and only because they needed to order the parts. I may just have found a new mechanic to go to. Very pleased with them. :)

The guys at Route 66 are extremely upfront and honest, I was very impressed. My car was severely damaged while it was being driven by another driver and Route 66 allowed me to park the car at their shop for several weeks while I sorted out the legal issues. They didnt pressure us into any particular solution and were very patient in dealing with multiple parties involved. In the end the agreed to repair the vehicle at their own expense and sell the vehicle for me even through they didnt make a huge profit. The person that I worked with the most was named Steve. I feel that he truly went above and beyond in helping me resolve this situation.In addition to their customer service, Ive always been very happy with the auto work that theyve done. They provide detailed documentation of any problems that they find and will answer questions honestly about the severity of the issues.

Charged for items that I did not receive

Called for a quote on a basic oil change. The guy sounded bothered when I asked for the oil capacity of the vehicle I was asking about, he said he would have to put my name in the system and go from there. How hard is that? Called another place and they did not hesitate to look it up and give me a straight answer.

Awesome service !!! Great bunch of guys! Helped me get back on the road when I needed to be and were very pleasant company to be around for 6 hours lol highly recommended!!! :)

My truck stalled near by and I was 95% sure it was the alternator. I was going to use all AAA services so I googled AAA aproved mechanic near me. I asked the guy for an estimate and he told me I would have to bring it in so he can give me a price. I asked again if he could give me at least a price range and he said said he would not know that I would have to bring it in. I was not wanting to shop arround because my car was stalled on the street I just wanted to know about how much I would spend and I could not get an answer. I wanted to find out if this was common practice at auto shops so I ended up calling 4 other mechanics near by and I even got exact pricing from 2 of them and 2 other estimates.The employee who answered the phone lacks integrity. I am a local resident and I can now elimitate this shop for concideration in my town.

Professional, quick, and trustworthy. Preston and Richard arte great. They diagnosed the problem, a bad starter, and had me fixed and on my way in 4 hours.

Nothing but thieves Please go elsewhere. No character or Integrity Not a Professional Business in No way shape or form

I remember coming here for a complete auto repair and instead got a complete auto ripoff. Had engine light before taking it in and then had a ticking noise out.

The auto repair shop thank you frank any you staff for taking care of my truck

Best service by far, Preston and Albert are a pleasure to work with.

I like these guys. No hassle auto repair and service for my 2003 Buick Century. YES!!!

Good place for smog check

They put wrong parts in my car as well as a wrong sized tire. This place is chips. They might have been good in the past but now they are terrible.