Purchased a Lexus ct 200h from Elite today. Car was everything expected and better, no bs from these guys. Couldn’t believe how helpful they were to ensure I left happy and in a great/reliable car. Thank you!:)Just look at the numbers and awards these guys are it.
Although I didnt purchase a car, but youll be dealing with honest salespeople who reveal and explain every single fee to you.
There’s no words that would describe James Cardenas. All I can say is he is an amazing human being and most humble individual that legitimately cares for his clients and gives them his best recommendation that looks after the client himself And not his personal benefit. This guy really helped me out with the purchase of a badass f250 that I thought wouldn’t happen. Thanks James and Elite Motor Group, you guys are awesome and have my business for sure!
James was great with qualifying me to my new car, I was looking around and looking around and no one wanted to approve me. James changed that he was able to get me in my 2018 Honda Accord . Thank you ! Coming back for the Mercedes soon
Sales, and signing process was a breeze, and James was nice. The vehicle was in decent condition and I did drive off knowing that there was one repair agreed to be fixed on paper. It took a little while to get done, but nevertheless, it was fixed. I am glad to have found and purchased through them.
Everything good about this dealership has already been said in all the comments! James is super helpful! Even after 2 months of my purchase, he continued to help me with services I needed for my vehicle. The best thing I love about this place is that they don’t talk like typical salesmen from a dealership. They don’t force a vehicle down your throat and everything is below market price. Keep up the good work, you deserve all these stars!
I found James on Yelp and I gave him a call. I thought he would be very salesy like any typical car dealership man but I was wrong. James added so much value in our conversation and helped me get a better understanding of the difference between lease vs finance and which was the best option for me. He showed professionalism, expertise in the auto industry, and bottom line James was able to get the best deal. I would def recommend James and his service for those who are looking for the best price for their dream vehicle. Thanks James, I appreciate you.
Great customer service, they helped me sell my Mercedes and made the whole process very seamless. I would definitely recommend giving them a opportunity when deciding to do a consignment. They sell everything from budget vehicle to exotics. Very open, direct and friendly young gentlemen. I just purchased my new vehicle with them and buying from them doesnt feel like a normal used car dealership. Thank you very much for your help. Will refer you guys to anyone that crosses my path!
I wish I could give this dealership 100 stars. I was purchasing my husbands dream car as a surprise for his 40th birthday. It was a very specific, sought-after car. I live in MA and I found the car at this dealer in CA. I was very nervous and had a million questions since I had never done anything like this before, and I was making such a large purchase without even seeing the car! James was my salesman and he was absolutely amazing. He was very patient, honest, and attentive. He made EVERYTHING so easy. He answered all my questions very thoroughly and put my mind at ease. His communication was unbelievable. The car showed up in IMPECCABLE condition. He helped me pull of the greatest surprise ever. James set new standards for dealerships. Truly above and beyond service. Even though he’s all the way across the country, I will call him next time I’m in the market for my next vehicle!
Jonathan & James were so much help & made my whole experience so easy, felt super comfortable as a first time buyer, traveled from Santa Barbara just to purchase from them! Would 100% buy a car from them again!
Just bought a car from these guys the other day! Excellent service!!! They were very straight up and honest! Didnt play any games like most dealers. Super happy with my purchase!!! James and Jonathan were awesome to do business with!! Would for sure go to them again!
James keeps blowing me away with his consistent follow-through. Best decision Ive ever made was working and referring this man to my friends and family. THANK YOU, EMG!!! Outstanding service for myself a year ago, and then last month James and the EMG outdid themselves with providing my boyfriend with the car of his dreams. James and his team makes buying OR leasing a new (or used) car so easy, it makes me wonder where hes been all my life!! Thanks James!!! Guys, if youre still reading this -- do yourself a favor a shoot James at Elite Motor Group a text, email, or call. Hes the best! x
When I first met James, I was so impressed with his intelligence, kindness, and friendliness. I knew immediately that I could count on him and his team. They are really good at what they do. EMG has awesome customer service. They are efficient, diligent and very helpful.
I would like to thank Elite Motor Group for the best buying experience one could ask for! I had a 2018 GMC Yukon Denali XL that I wanted to sell on consignment and Elite Motor Group made that possible. I felt informed of the entire process and next thing you know my car was sold the next day. I could not believe how great this dealership was until they sold my 2013 Audi S7 previously, sold my GMC and then put me into a 2016 Mercedes-Benz G65. James and Jonathan both made sure that my Mercedes came to me clean, helped me with tint and ensured that I was completely satisfied. The best part about dealing with Elite Motor Group is the service and attention to detail they will give a customer. I will only buy and sell cars through them and Im extremely great full to put my trust into them. Thank you Elite for all of your guys help and most importantly treating me as a valued customer!
Great guys over at Elite Motor Group. Purchased now three cars from them. Mercedes, Bmw and now my wife’s Range Rover. Very easy to work with and helped explore all financing options. I’m looking to sell my bmw M3 and will have them sell it on consignment soon. The hassle of dealing with buyers will be eliminated and they will take care of everything for me. I recommend anyone looking for a car to check them out first. Sometimes they sell inventory before it even gets on their website.
Best car buying experience. I purchased the car unseen, relying on James to provide info, imagery, video, etc. via text and online. He was thorough, efficient, honest and a pleasure to work with. From initial inquiry to shipping the car to handling the title, it was a great experience and I love my new Audi.
Great service, very professional, & good prices!Matt helped us out & didnt try to sell us like any other dealer ship. He got straight to the numbers & made sure we were taken care of. Within a few hours I was on my way with my new car. Will definitely be returning in the future! Highly recommend this place!
Elite Motor Group deserves a 10/10!!! These guys have worked so hard to build exceptional service combined with knowledge, guidance & expertise. James helped guide me through both the search and purchase of my car. Given everything with COVID happening, I wasn’t comfortable going into a dealership, so he arranged everything over the phone and by email. He even coordinated for my car to be delivered to my home! Talk about CUSTOMER SERVICE at its finest. Highly recommend using EMG to purchase or sell your vehicle.
These guys are awesome, they are running the business like a tech startup, very efficient and easy to do business with. Not your typical car dealer. James and Jonathan are super helpful, and so responsive, on top of all the process. Never had a better car buying experience like this before. Highly recommended. Definitely getting my next car from them again.
5 stars because the cars are cool!! But will tell you when we win the lottery and go buy a car there!!
I had been considering a new car for months and finally reached out to Elite Motors after seeing some of the success stories they shared on social media. I have worked with James in the past and hes always been honest and upfront, along with having great communication skills. I was making the move from a kitted out off-road Jeep Wrangler to a high end coupe so was a little out of my depth and interested in getting some expert help and advice.After a quick conversation it was easy to obtain a few excellent car options and price points along with how a loan or lease would translate into monthly payments. James was also able to get a great discount on the car I chose, along with an excellent APR from a credit union they have a partnership with. From start to finish it was an absolute pleasure working with Elite and I could not be happier with my BMW M6.
These guys are great. Bought a car had a minor issue after a week of ownership and they where there to help resolve it! Definitely will be back for my next car purchase. Thanks James
Elite Motor Group is different. They refuse to waste time sales pitching you. They dive straight to the numbers and break everything down very thoroughly. I have now purchased 3 cars through them and will continue to do so because they continue to be extremely transparent and effective. I would highly recommend whether you are buying or selling your car.
Called on a monday, was a offered the wrong car (at wrong price) for a week, before finally realizing mistake. basically proctrastinated on me and regularly ignored my request for info. in the end had to turn elsewhere... youll prolly have better service if your looking for something higher end I GUESS IDK.
I love this place, you get your car so fast. Amazing owners.
Feeling that I was getting a good discount with internet quotes, I thought that I might be getting the hard reality of an inflated APR or hidden fees during finance. I always thought I could get a better price than brokers by doing the work online by myself, and most times, I did - but not with James.I got a very good price quote from a dealership on my own, a little too good. I asked James about it, just picking his brain; not once mentioning that I wanted to go with his business. He guided me on what kind of questions to ask, what their answers actually meant, and what I was dealing with in terms of the general market for that specific car. With no pressure from James, I decided to ask him for his help, and had him contact the dealership. Turns out they never had the car, the old bait and switch was their plan and James got that out of them. When I decided I didnt want to search for the car anymore and that I would wait a few months before searching again, James simply thanked me for my time and promised to keep in touch. Later that day, I changed my mind and contacted James again to search for a different vehicle. He came back with the price I asked him to, within 30 minutes. Next day, he and the sales rep from the dealership drove the car to my location and explained the contract to me - with James looking over the numbers. An absolute pleasure working with James and will be purchasing all my vehicles through him now. Thanks James and EMG!
Installing autoglass to finish making them elite )
Thank you Elite Motor Group for making buying a car such a smooth process. I spent countless hours going dealer to dealer looking for the best deal, and no luck! Then I came across Elite Motor Group and they made it happen for me! Wish I knew about them soon!
James keeps it 100 more than anyone Ive worked with before! In an industry that is not always the easiest to navigate, James cuts out all of the anxiety and uncertainty that comes with buying a car. When I first hit him up over 6 months ago letting him know I was interested in buying a luxury vehicle, he helped guide me to find not just something I liked, but something I LOVED! Even though I was always changing my mind over the 6 month period, James was never pushy and always there to help aide the new direction I was thinking about going. In the end, this man helped me buy the vehicle of my DREAMS at a price I would have never gotten by myself AND did all the behind the scenes work so I was in and out of the dealership in no time!!!! Thanks bro - Leila and I are forever grateful.
Highly recommended ! This place knows there stuff wether its saving you money for a brand new car on a lease/finance or its saving you thousands on a used car. These guys really know there stuff. Educating you on your car purchase is a big deal to them and they take you step by step an share lots of new information most people dont even care to look for or ask and sadly lots of dealerships take advantage of people who dont take the extra steps that these guys do! At the end of the day they make it so convenient to purchase a car and save you lots of money just by using there knowledge and skills in ways most people would not without them. There the best for a reason thats forshure! Check them out you cant go wrong. Definitely will be using them for all my car needs.
My homeboy Matthew 🙂 is very professional and cool. We just met really, but felt like I knew him for months! My family and I stopped by on our way to a used car dealership in OC after they returned my call. The Lexus we saw was very nice in my opinion, but the wife didnt like it (at first). We test drove it, checked out the features and I inspected the mechanics and ran my scanner through the system. No problems found! Car had been driven 7,000 miles per year so excellent for its age! Paint job was very nice for the cars age. Anyway, we left Elite to satisfy the wifes desire for a 2015 Lexus IS250 or Mercedes C300. Yikes!!! We went to 8 Major dealerships including 3 mom a pop lots and boy, everyone needs to take an OBD II scanner when buying a car whether new or used! All of the cars had problems! Including the used cars from Nissan and Toyota lots. We found numerous lots selling cars with check engine issues. The scanner I use can recover deleted trouble codes and run diagnostics. We passed on them all. Even in Newport Beach! What a shocker. Ended up returning to Elite Motor Group and purchased a quality used vehicle with low miles for its age and spent 60% less than I wouldve spent at the major dealerships in Orange County. For full disclosure I am an engineer and have been rebuilding and flipping cars for 15 years so I have some advanced knowledge on what to look for. Thats why I have been buying from brokers over the years. Anyway, these guys are genuine and I will be back (God willing) next year to buy a vehicle for myself. Oh yeah, they also sell New cars.
It was a pleasure working with James through out the whole car-buying process. I was in an out of the dealership once the manager approved the huge discount on my new 2500 HD Denali. My wife’s lease is almost up so I’ll definitely be calling James to renegotiate a new deal on her next car. Thanks again for everything Elite Motor Group.
Owner is very helpful and understands situations and works with what fits your budget ...great. Company highly recommended
Drop my car for a service perfect customer service. I like it
First things first, James thank you for everything youve done. Before I came to James I was your typical car buyer. Walking into multiple dealerships, test driving a couple cars and then getting my credit run. The salesman then goes back and forth between his manager wasting more of my time, only to get my credit run and charging hidden fees that jack up the OTD price by thousands. I left and all I have is a lower credit score and frustration. I called James so that he could make my life easier and he definitely did. He did all the work on the backend to give me the EXACT OTD price. He gave me different payments depending if I wanted to put down money or not, broke down every calculation, and financed all of the fees for you so that theres no headache. James is a genuine guy. Thanks again brotha!