user
Higher Ground Coffee Company
320 W Reelfoot Ave, Union City, TN 38261, United States
Appearance
Higher Ground Coffee Company
Comments
Co
Review №1

Such a quiet calming experience, soon as me and my girlfriend walked in, the atmosphere was very uplifting, the coffee was great including the raspberry cheesecake, they gave me just the right slice to consume it all, very clean diner and the employees were friendly. we will come back again.

Je
Review №2

❤ it! That my $4 coffee at Starbucks is $3 here. That the same thing I keep running into at these independent locations, they use an expresso bean that tastes like a lighter blend coffee. Its not necessarily a good expresso fit, while Starbucks has some carbon roasting process that makes theirs taste a little more nutty and darker roast. Thats why they charge $4. People like this taste. Including me.No shade here, just comparing. Ill take any expresso stop I can find in the morning when Im in small towns. Nice people too! And the girl working tje drivethru... Cuteness 💕

Kr
Review №3

This place used to be great. Drinks were consistently good and so was the service. The service has declined greatly. I waited for over 30 mins for 4 drinks that were called in 30 mins prior to even showing up. My order is almost always wrong, the employees seem inconvenienced by having to correct the item they got wrong. If I spend $7 for coffee, I expect it to be worth the price.I dont mind the price as much when my order is right, but to pay that much for a drink thats not enjoyable is frustrating and has made me want to not return to the UC location. However, it is nice to save $70 a month in coffee since I have not been, and probably will not continue to be, a patron as frequently.

Sh
Review №4

The BEST Caramel Machiotto that Ive ever had!! I learned that all coffee beans are local, super fun fact. And seriously amazing coffee!!

Ga
Review №5

Hot coffee & a blueberry muffin! Yum! They have the best!

Je
Review №6

Ordered the Twix frappe and it was so good. Highly recommend. Very friendly staff.

Kr
Review №7

Great coffee! I am more of a black coffee/espresso shot person, but my wife enjoys the caramel/vanilla/chocolate drinks. We always enjoy the beverages here, made well and served with a smile. If you havent tried their chocolate-covered coffee beans, you are missing out!

Da
Review №8

Love this place. Wonderful drinks and smoothies! Something for everyone in the family!

Dd
Review №9

Great coffee and fast service ..latte in pic

Ka
Review №10

My Roxii, (6 month old bully pit), absolutely loves the Pup Cups). We both enjoy our treats!

Gi
Review №11

Awesome place! Great service. And the Iced Chai Tea Latte was way better then Starbucks. Thanks yall!

Je
Review №12

Cute place. Warm feel with a couch and other welcoming seating options. Staff was friendly and happy to answer questions. We got a dark chocolate mocha with almond milk and a carmel macchiato - both were delicious.

Ka
Review №13

Very cozy space, friendly baristas, delicious drinks, but sadly missing any board games. (Not that they advertised it, but I think having some is just a good policy.)

Ja
Review №14

Speedy and always has a fresh consistent flavor no matter what you try. Good atmosphere, I would go every morning if I could to get my coffee fix.

St
Review №15

Very friendly staff!! Amazing food and coffee! Will definitely recommend and be back!!

De
Review №16

I get the same frappe weekly,its a 20 oz just like reeses,both me and my gal love them,they are about 11 bucks for 2 but worth it,plus the muffins are fire and our 3 kids slick steal drinks of our frappe,at which never plays out good.

cl
Review №17

Todays visit was not as friendly as before. I was highly disappointed in how they did not greet me when I walked in but they did the other patrons who came in after me. The third patrons who came in was not greeted either. By the way did I mention I and the 3rd patron are African American and the other 2 are Caucasian? Imagine that. Nevertheless, the coffee is excellent but customer service skills should improve. We are all the same. God loves us equally no matter what skin we are in

As
Review №18

I ordered a drink. When I got ti the window my drink was sitting ready beside the register. I sat there for 5 minutes no one ever came to the window to collect my money and give me my now water logged drink. After 7 minutes of still waiting I left bc I had to be at work.

Sa
Review №19

Another great experience. Service was fast. Folks working there polite and helpful.

Mi
Review №20

First Vanilla Bean Frappuccino and it was delicious.

Eu
Review №21

Wonderful experience, friendly service,and there coffees are amazing.Im a diabetic so I have to watch my sugar intake and they have the best sugar free frappes Ive ever had, highly recommend this place for my fellow diabetics.

Cr
Review №22

Best coffee

Br
Review №23

I get the same frappe weekly,its a 20 oz just like reeses,both me and my gal love them,they are about 11 bucks for 2 but worth it,plus the muffins are fire and our 3 kids slick steal drinks of our frappe,at which never plays out good. We all know caffeine and children = one heck of a time....ha but love it as u would too.

Po
Review №24

Sweet team of girls working the mornings. Good coffee. Dry muffins.

Su
Review №25

Great variety of coffees and teas. You will enjoy it every time!!

Je
Review №26

Great coffee and bagels 😊

Sh
Review №27

Good yummy iced coffee!

Sa
Review №28

Always good. Nice place with good service with a smile.

Te
Review №29

This place is wonderful. Everyone who works there is really nice.

Wa
Review №30

Super good local coffee joint. Great staff with excellent service. Leather couches and nice tables, as well as a big TV. This is truly a good coffee place to be able to relax and enjoy a bit of down time and or meet family / friends. I have been a big fan for years, this is my go to spot in this area.

Ri
Review №31

Excellent service, people and products. Always fast friendly service with a smile.

Sa
Review №32

Best coffee around and the sweetest baristas!!! I love the HG crew!

Ro
Review №33

Good have my Higher Ground Fix every friday

Fr
Review №34

Good coffee and good people

G
Review №35

Consistent with flavor of drinks big improvement from the first time I went.

Ja
Review №36

The coffees and teas served here are always good. They also serve some excellent sandwiches and desserts. Service is good and usually the staff is eager to please.

Jo
Review №37

Love the Irish Stout Latte. Best coffee in Union City.

Ca
Review №38

I got the biggest muffin ever for $2 and the coffee was really good!

Ba
Review №39

Awesome coffee and even better people! LOVE this place.

Dw
Review №40

The lemon drop cheese cake is amazing

Ta
Review №41

Friendly and quick customer service, a pleasant little gem happy I found it

Co
Review №42

Updating my review I’ve been coming here for the past six months and today sealed the deal for me never to go to a different coffee place!I was ordering my coffee and realized I forgot my wallet at home and they gave me a free coffee God bless them!

Ju
Review №43

Great people and go there every day they are opening. Always get the Apple Pie Spiced Cider. Definitely recommend 👌

sa
Review №44

This is my all time favorite coffe shop!! I always order sugar free and its never a problem.

Ch
Review №45

My wife and I both got nauseas after eating there. Not again

N
Review №46

I only had tea, but it was good tea. I wish there were plugs near the big comfy couch, but I get that may not be what they were going for with that space. Either way, nice folks.

Br
Review №47

Delicious ☕, cakes and other pastries, all made in house!

Ca
Review №48

Very good customer service. Their coffee is so good maybe one of them is a coffee certified specialist. No free coffee wanted.

Ja
Review №49

It was a very nice place

Ki
Review №50

Just love their mocha frappes with an extra shot of expresso good way to start your day

B
Review №51

They were very nice and my drink was very good.

Da
Review №52

Real friendly service. Ordered a Cappuccino, Frappe, small Coffee along with a breakfast croissant sandwich. All were very good. It is a little pricey, but I would not hesitate to go back.

Jo
Review №53

Best coffee in town. Good WiFi. Long lines at drive thru doing morning hours. Warm inviting place. Warm smile when greeting guest.

Ka
Review №54

Friendly and fast service coffee all kinds it really good

Ad
Review №55

Great coffee. Compared to Starbucks, I would have to say the latte is much better. I also had a Blueberry muffin that was moist and flavorful.

Ro
Review №56

Best coffee Ive had in a long time. Thank you

Ad
Review №57

Awesome coffee ☕👌

bl
Review №58

Way better than Starbucks

Em
Review №59

We were very impressed with the service!

He
Review №60

There coffee drinks are amazing! I definitely recommend to everyone!

Pe
Review №61

Good ☕ coffee

Ty
Review №62

Every time I visit, the customer service is always great. They made my coffee drinks to perfection.

Ma
Review №63

Its a pretty, clean, comfortable cafe with couches, fire place, tables and bar stools. Big windows, drive through, and although there is a television the sound has never been on when Ive been there and the music trends towards classic rock but low enough to ignore as background music. The staff is sweet and my coffee has always been spot on. Im so glad this cafe is here adding more dimension to town.

Jo
Review №64

Excellent service and a great selection of coffee drinks and frappes. Havent tried the baked goods, but the list is extensive.

To
Review №65

Carmel macchiato was amazing and store was well decorated. Glad I found this little place on a road trip!

Se
Review №66

Superb local coffee shop, cozy, relaxing, warm staff and quick bites. Roast their own beans too. Always a great place to go and enjoy the aromas of great coffee being brewed, while catching the news on the big screen or using their wifi to catch up on emails. Quiet enough to do some light studying as many college kids do.

Am
Review №67

L.O.V.E. Higher Ground Coffee and the staff! Our family are frequent visitors! They are extremely friendly, whether inside or drive thru. Inside is always clean, beautifully decorated, great atmosphere!I came in a week or so ago to have a day date with my oldest son. He got a smoothie he thought hed like, took a sip and didnt like it. I took it back to the counter when my coffee was made and mentioned it to ( I hate that I forgot her name) the lady behind the counter. She took it from me and suggested some other flavors. My son finally settled on a new one and she remade it. I went to the register to pay and she insisted that it was on her! I insisted, she said no again however I slipped the cash for it into the tip jar! Lol! It wasnt her fault that my son didnt personally like the taste first one (it was Mango) and she, nor the store, should have to eat that cost!I would give this place more stars if I could!My favorite part is that Im able to get Fraps here! However, I do not believe you can get breakfast sandwiches here. That would make this place perfect if they ever decide to start!

Na
Review №68

Really enjoyed my visit to Higher Ground. Friendly staff and super comfortable surroundings. I enjoyed both the Reeces frappe and an excellent London Fog (Earl Grey tea latte). Recommend!

Ma
Review №69

Great service i order fat free sugar free chocolate Samoa latte they made it perfectly i love this place

Ka
Review №70

Wonderful friendly baristas. High Ground is an amazing aspect of Union City. You can take a day trip to Discovery Park and later swing by Higher Ground for the best cold brew coffee in the entire area. I have been going to Higher Ground for five years and I have yet to find a coffee shop to compares in quality and atmosphere.

Dw
Review №71

Never disappointed in the coffee they serve! Never disappointed in the baristas serving us!! They consistently hire a high quality person! Good people!

Sh
Review №72

The service was very personable, the drinks were turned over fast, and the baked goods were super duper!

La
Review №73

Always my favorite 😍

Al
Review №74

The whole staff is awesome. From hiring to training, these guys are doing something right. Customer service is awesome, espresso drinks are delicious, and my puppy highly recommends their whipped cream cups. Highly recommended.

Al
Review №75

Great coffee love the Just Like Reeses!!!

Ro
Review №76

Higher Ground is Great! The coffee is wonderful, the food is amazing, and the shop is well furnished, warm, and comfortable. The staff is friendly and attentive, and they make you feel right at home. Higher Ground has all the amenities (big screen television, free high-speed internet, etc.) and something for virtually every age group. Higher Ground is a very special and unique place.

Al
Review №77

Every once in a blue moon when I find myself here Im always greeted kindly by the associates and welcoming interior. The whole place gives a scholarly vibe as though it belonged in a college or grand hotel lobby, and then the coffee is most always made timely and exactly to order-

St
Review №78

Nice casual place with Starbucks quality without the burned coffee and smugness. Casual upscale.

Ma
Review №79

I absolutely love this place!! My favorite is the caramel karma frappe with an extra shot of espresso. A perfect way to start your day! 😁🤗

An
Review №80

Fast service 8 Friendly staff. My frapp was close to perfection.

Tt
Review №81

Best place for coffee or frappe in union city very busy but wait time was short

El
Review №82

Great place to get homework done and study! Great staff and great products!!!

Cr
Review №83

Awesome service!

Sa
Review №84

Absolutely wonderful service! I walked in and ordered my drink and she had never heard of it before but she looked it up and made it on the spot. I didn’t catch her name but she was wonderful!!

Ta
Review №85

The girls are always so sweet

Ca
Review №86

If you’re traveling this is right off the highway so easy access in and out. The food is limited but I had a wrap and it was decent and cheap.

Ch
Review №87

Coffee is always good and staff are friendly and fast better than Starbucks definitely

A.
Review №88

Good coffee and food. Friendly, Christian environment. WiFi works part of the time though.

Pa
Review №89

Free. Chocolate. Covered. Beans.

Hu
Review №90

Wonderful small town coffee shop that has big city quality brews. I hope they stay forever. Im a coffee snob and they seriously do a great job.

El
Review №91

Great place for coffee and also just hanging out. Service is normally good and music changes by the day.

Ho
Review №92

This was a great little find.

he
Review №93

Love the coffee here! Always ask what the barista recommends!

Jo
Review №94

Great coffee but no ambiance

As
Review №95

They are great until you get a half full cup of coffee and the rest is just foam. The staff is really nice though.

Ca
Review №96

Great service and amazing coffee!

Li
Review №97

Friendly staff..excellent coffee! The atmosphere is very comfortable for a conversation with a friend.

Kr
Review №98

Great coffee! Super nice staff!

Mu
Review №99

You have to try the Just Like Reeses. It is amazing!

Fr
Review №100

Awesome! Friendly staff! Great drinks and food!

Information
97 Photos
100 Comments
4.7 Rating
  • Address:320 W Reelfoot Ave, Union City, TN 38261, United States
  • Site:http://highergroundcoffee.com/
  • Phone:+1 731-885-2633
Categories
  • Coffee shop
  • Bakery
  • Box lunch supplier
  • Store
  • Tea house
Working hours
  • Monday:6AM–9PM
  • Tuesday:6AM–9PM
  • Wednesday:6AM–9PM
  • Thursday:6AM–10PM
  • Friday:6AM–10PM
  • Saturday:Closed
  • Sunday:6AM–9PM
Service options
  • Outdoor seating:Yes
  • Delivery:Yes
  • Takeout:Yes
  • Dine-in:Yes
Highlights
  • Fast service:Yes
  • Fireplace:Yes
  • Great coffee:Yes
  • Great dessert:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Lunch:Yes
  • Solo dining:Yes
  • Good for working on laptop:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
Offerings
  • Coffee:Yes
  • Comfort food:Yes
  • Prepared foods:Yes
  • Quick bite:Yes
  • Vegetarian options:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dessert:Yes
  • Seating:Yes
Amenities
  • Good for kids:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Atmosphere
  • Casual:Yes
  • Cozy:Yes
Crowd
  • College students:Yes
  • Family-friendly:Yes
  • Groups:Yes
  • Tourists:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
Similar organizations