I made a counter offer 8n the 540i which was laughed at. I explained I had researched the cars and my offer was comparable including all of the extras in car.The salesman cane back with a counter that I did not want. He simply said good luck. I told him I wanted a lower monthly note he did not even ask what that was. He did not expect me to negotiate the price. I feel like her thought he could fast talk ne unto buying the cars
Quincy Jones was very helpful. He maintained communication throughout the entire process and gave great alternatives when applicable. I was going to do business with another location before meeting him. So much so, I drove 2 hours for it and my family drove 4 hours. There were many locations who could not compete with this level of service. He gives great customer service and has a good sense of humor. Jasmine was very helpful as well and helped me start my EAS via phone. She was very patient and gave great customer service as well. Even if I don’t return to Georgia, I will be sure to get another car from this location as well as refer others. If you are a first time buyer or just simply need a car, I recommend this location. Ask for Quincy or Jasmine!
I have been using BMW SOUTH ATLANTA parts website for a while now. They are very quick and have a great search function. Thank you
Fast, good prices and great service. For Atlanta locals like myself there is not a better place to purchase original parts. Friendly and helpful nice people. Very happy repeat customer!
Im very happy with the service they provide. The stock of parts is incredible, you can get everything from little cable connectors to big bumpers. Prices are very competitive in some cases better than other places famous for they cheap prices. You can buy with the confidence that youll receive original BMW parts. Happy customer right here.
The reason for the low rating is that their web site doesn’t allow you to create an account. At least I see no option to do so. I have to enter all my information for each and every order. I was told my browser must allow cookies? I have at least a dozen accounts with other vendors and I’ve never heard of that limitation. I would like to establish an account but South Atlanta BMW doesn’t seem able or possibly interested. They do have good pricing and quick service. They also provide parts diagrams for all auto systems which is great! I would like to support southern businesses but I wish they could make it easier to do so.
Ordered a part online and it was totally hassle free.Local dealer in Alexandria, Va could not find the part in their system. I found the part myself at this stores website. Part had to be ordered from Germany and it got to my door much quicker than it was estimated. Great communication throughout the whole process. Definitely the place to order BMW oem parts.
Best price anywhere and shipping so fast that I was not prepared for the part because I though it would surely take longer to arrive than 2 days. The part was shipped via fed-x. I will continue to use this dealership.Thanks for proving that you can get great customer service. I just had the part install and was told the car is ready so I will see how it performs but I must still give 5 stars at this point
Excellent service. Parts manager gave correct advice about part I ordered and another I did not. Shipment was immediate and price was reasonable (at least for BMW parts). I really appreciate being able to use the dealerships website which provides access to BMWs parts catalogue
I am very very pleased!! I just love it when I get my new parts. They are in perfect shape and arrive quicker than I expect....my only worry is you wont have some parts because my bmw is 20 yrs. Old. Um trying to get what I need as quickly as I can. You guys rock!!! Keep up the perfect service!!!! Thank you so much
They have been fantastic to work with. Even those they offer the best prices on the web for parts, they also provide excellent service. They even called me twice to verify that I am ordering the proper parts. They are friendly, helpful, and prompt. I couldnt ask for more.
Great service! This is the second time I have ordered from BMW of South Atlanta. Each time when I ordered, they took the time to verify based upon my VIN that it was correct. This time it actually was not. They came back to me and asked if I wanted the correct part. This prevented my receipt of the incorrect part which I had indeed ordered. Nice preemptive service.
Called toll-free number with questions. Technician quickly answered questions & recommended parts. Price was fair. Shipping $s reasonable. Excellent.
Placed an order online. Order process was seamlessly easy and straightforward. Communication via email was nearly instant. Shipping was much quicker than anticipated. I definitely look forward to doing business with BMW of South Atlanta Parts again. Great job.
I have been ordering with BMW of South Atlanta for the last couple of weeks, and I must admit that they try everything in their powers to satisfy their customers. In fact, I had a small order in which you have to pay attention to detail I was impressed; however, my last order is probably handled by someone else. The point that I am making is that someone who is there is very good at what they do, or a group, or cohort.
BMW South Atlanta Staff are great at processing orders in a timely manner, overseeing correct parts ordered by VIN. Parts arrived quickly. Will definitely continue to do business with them for most parts.Would caution folks purchasing sensitive parts such as AC lines. Two of the new AC lines I ordered arrived with small spots of corrosion inside the aluminum lines, they were not capped on the ends like their supposed to be, and one of the lines looked old and had vertical line marks on the O-rings and appeared to be installed and then removed. Could have been from the factory during manufacturing? Who knows..... White corrosion inside aluminum lines is a sure sign of improper storage in high humidity for extended periods (years). Just hope it doesnt cause any issues with debris breaking loose and clogging the condenser or evaporator.Hate to post negative comments but, if it were your car, would you want to pay dealer prices for old parts?all other parts ordered have been fine.
I ordered a gas tank cover hoping that an old one was causing the check engine light to come on and off. It came much quicker than I thought it would and fit perfectly. The light has not come on since installing. I would recommend this company and use them again.
Really excited they still have most of my car parts...its a 1997. Im always pleased with my order. No complaints here!!!!! You guys are great. Thanks so much.
This is one of the few dealers I could find who made it easy to order the parts I needed. They provide microfiche exploded parts diagrams on-line, have reasonable prices, and best of all, the parts came much faster than expected. Thank you, BMW of South Atlanta.
Competitive pricing with good service. The shipping time has always been very good. It would be helpful, though, if their site was searchable based upon the VIN number similar to some other online BMW parts sites.
Stopped in to replace my gas cap. Was driving a different car. Was told I had to have the VIN for the right part, but they only list one universal part online. They lost a sale because the parts woman wouldnt bother looking up the part for me. Really? 2 stars because the price online is better than I expected and Ill still buy it.
BMW of South Atlanta was the only dealer I could find still selling parts for the classic 2002 cars manufactured late in the 60s and 70s. Better yet, the price for the original coco mats is better than anyone I could locate, dealer or not. These were the second set of coco mats I ordered from them. The last time the shipping took about a month as the mats were flown in from Germany. This time the mats arrived at the front door of my house within the week. The mats look wonderful on my car and arrived in time for an upcoming trip. Thank you BMW of South Atlanta! Highly recommended!
I was concerned when I saw that PayPal was the only option for payment and thought maybe I was being scammed but my parts came in a timely manner. Mike in parts has great customer relations skills. I will definitely be using these guys again. Also I live in California and it was still cheaper to by and ship across the country. Very satisfied.
I live in Orlando, FL and I tried buying parts for my X1 vehicle at BMW South Fields, I always could not buy as responses were I do not need these or your vehicle comes with run flat tires. When I called BMW of S Atlanta, i told representative what I needed, I was asked for my VIN number and I was able to get all parts ordered shipped to my house, without the feeling of no need I received from Orlando dealer. Great service and courtesy.
My favorite place to buy original BMW parts.They have always had what I need. Fast shipping, easy navigation of their website and lowest prices.
This is a review coming all the way from Hawaii. I shopped online for some all weather floor mats for a 2016 BMW X3 sDrive28i and all I can say is, I think I will be shopping here for any other BMW part or accessory I might need in the future. The cost of just the front pair floor mats at our local BMW Dealer was the same price as I got all 4 (front and rear) from BMW of South Atlanta. To top it off, the price here including the shipping costs to Hawaii was cheaper than the front floor mats so yes, it was an easy decision to make the purchase even though they are clear across the pacific and then thousands of miles after that away from me. I can speak much for the in-store experience there, but if you are looking to do online shopping and dont want to get ripped off, the prices here are reasonable.
We needed the parts before Christmas & UPS was closing earlier Friday on the day Mike was able to ship it to us. So we wouldnt have gotten it by Wednesday after Christmas but Mike expedited the order to get it to him so he could get it to us by that Friday at no extra charge. We are very pleased with Mike. Thank u Mike.
Excellent parts website..best in the biz! I have no doubt their customer service would be excellent in person as well!
Bought 330CI oil drain shield. Easy to find on their website. Shipping was much less than other dealers. Got part in a couple days and fit perfectly. Would use them again.
Great staff who cross-checked my orders for accuracy. Parts fulfilled promptly. And very competitive pricing in comparison for other online OEM part stores
They had a very uncommon (06 BMW 760Li) vehicles parts in stock. It shipped and arrived sooner than other stores order confirmation arrives in my email. Fantastic setup. I will definitely be using them the next time I need a part.
Exact part! Quick shipping! I was really impressed with the diagrams on finding your particular part needed. Prices vary but I’ll be back!!
BMW of South Atlanta carries the least expensive array of OEM parts period. Shipped fast. I have used them for at least two years now. You can use them on eBay, their site, or call them for help. All of my transactions have been perfect.Mike B
Quick response. I sent one email about what I needed and they responded with the exact part. Ordering was easy and shipping was quick.
Web site is easy to use and prices are good. I had a pre-purchase question that was promptly answered, and after I ordered they contacted me to clarify part of that order. Everything was well packaged and promptly shipped. Very happy.
I would gladly buy from BMW of South Atlanta again. Much better pricing than my local dealer. While there is a day or two delay in the order date to the ship date, its not too big of an issue. Overall, buying parts for my e30 and Z3 was a great experience.
Fast delivery and excellent response with my questions. The parts were exactly what I ordered and in perfect condition. I would recommend them without any problem and will be ordering more parts as needed.Thanks again.
All of my dealings with BMW of South Atlanta Parts has been excellent. Although I own really old BMWs they are able to find my parts and get them to me rapidly.Excellent service.
I have no idea why I couldnt order a rear lamp bulb from my local BMW dealership but, glad I found BMW of South Atlanta! Ordering was smooth, they shipped quickly, it was the right part and bing...done! Im extremely satisfied with everything thing. Give them a try!!!!
I live in Florida and own a 2001 740i Sport. This car is 17 years old and is a rare color/interior combination. I buy all my parts from BMW South Atlanta. Their prices are competitive, extremely fast shipping, and theyre OEM parts, which I prefer. Best of all, they provide outstanding communications!
The exploded diagrams made buying all the small parts for a strut installation very easy. Parts were shipped in a timely manner and well marked when they arrived. Having to sign for the delivery seemed unnecessary but easily dealt with. Parts and delivery not inexpensive but will probably use again when needing something hard to source for my M3.
Fast shipping and accurate orders. I have used BMW of South Atlanta several times before and have always had a great experience. Several of their competitors have had cheaper prices, but the delays and damaged parts from inadequate packaging make it worthy of paying slightly higher prices. I will be using these folks from now on.
Bought parts online and the shopping was very easy with parts organized in groups with pictures, all parts for any assembly and the number of parts needed by model. Very easy and good communication via email on status, including the FedEx tracking number.
Great buying experience. BMW of South Atlanta had all the parts I was looking for and the prices are fair. They took the headache out of trying to find parts for my 2004 BMW 645ci Convertible. I will definitely purchase from again. Highly recommended.
Great customer service. I did have an issue with part fitment so they ordered me correct part with prepaid return shipping. Will do business with them again.
This company is awesome, the website allows any owner to identify the exact part to fit your vehicle, with detailed images you can rest assured the right part will arrive in a timely fashion. Pricing at BMW of South Atlanta makes it a no brainer to shop here as they are usually less than any other dealer on the east coast and rival prices for non OEM parts online!!!As the owner of. 2003 BMW Z4 3.0i I especially appreciate you folks for all you do to help me keep my 15year old vehicles in tip top condition!!
I placed an online order for a specialty part for a 1991 850i and BMW of South Atlanta had the lowest price; even lower that the multitudes of aftermarket suppliers that sell online. The parts breakdown graphics online makes it easy to ensure that the correct part is being ordered and the delivery was prompt at minimal cost. This place is one of my go to parts suppliers for all of my BMWs. They have much better pricing than my local dealership.
Shipping was fast and the part was as described. I had a question prior to my purchase and it was answered within 24 hrs. BMW Parts South Atlanta was the only place I could find the part I was looking for and since I didnt know the name of the part it was particularly awesome that they had a diagram so I could figure the right part!
Best pricing I have found anywhere for OEM BMW parts. Mike in the parts department is professional, friendly and very knowledgeable. The ordering and tracking process is streamlined and everything I ordered was correct, damage free and arrived within a few days. Ill be ordering from them again.
The part I ordered was the delivered on time. It was the correct part. Ordering online was easy.The fit was on point. Thanks
The customer service is always excellent, and they discount the parts! Ive emailed for help in finding the part number I need and always get a quick response. Highly recommended!
By far the best genuine bmw parts dealer ever, best customer service, unbeatable prices, easy to use website. These guys would go as far as letting you know which part were original based on the cars VIN number.They care and would hold for you to get your part number together. They even beat most prices on eBay plus have an excellent packaging and shipping service. Would recommend this place to all DIY guys out there. They saved me a tons of money.
Excellent communication throughout. My order included special order parts that had to come from Germany. BMW of South Atlanta provide prompt and frequent status updates via email and I received the parts ~10 days after I placed my order. Thanks!
I ordered a part from BMW of South Atlantas website - it arrived very promptly, in perfect condition, and well-packaged. I will definitely be looking here for future hard-to-find BMW parts and apparel.
Great service, they beat my local BMW dealer by $100.00 om a $ 275.00 dollar item. I also didnt have to make 2 trips to the dealer, 1 to order and 1 to pick up. Delivered to my front door.
Best place to purchase authentic BMW parts. Very fast shipping and parts come shipped well boxed and packaged. Highly recommend for all your part needs.
After going to this dealership several times without incident, I had a very troubling incident occur yesterday. I took my BMW 535 in for a brake job. I locked my valuables in the center console, took a loaner car, and headed on my way. After a short period, it occurred to me that Id left my valuables in the car. I thought, its okay, its locked and Ive never had a problem like this before. I never couldve been so WRONG!! When I returned to pick up my car, I checked the center console. It was still locked, I unlocked it and to my surprise, the THIEVES had struck. I brought the issue up to Bryce, service manager, and he simply said check around the car and everywhere youve been, I know my guys would never take anything. After frantically checking to see if I had misplaced my items, I phoned my son that was with me and he reassured me, its in the console. You remember you locked it in there. No one even bothered to check the cameras, as I requested. In fact, I was even unable to get the name of the technician that had serviced my car. Wow! Is that the way you all do business? You invade and steal peoples person property and then defend your ruthless acts. That was very unprofessional and it was the worst visit ever. After that, I was still left holding the bill for an $1100 rear brake job. I advise everyone to stay far, far away from this place!!!
Part availability is great and prices are very competitive. I live near Seattle and buy most of my OEM parts from BMW of South Atlanta because the prices and service are better than my local dealers, even with shipping included.
Awesome experience. This is my fourth order with BMW of South Atlanta Parts. They have always delivered. Great prices and great services.
Simple, Efficient and Perfect ServiceBMW of South Atlanta has an incredible site to purchase your next spare parts for your BMW car. The site is easy and straight forward to use, the delivery is efficient and customer service is excellent. I will definitely by next spares with them.
Easy to find what I was looking for, and shipped quick. Now it’s time to install the part! Let the fun begin....
BMW of South Atlanta was fantastic. I had ordered the wrong color part and I contacted them, I returned the wrong ones and they immediately sent the correct color. All was ordered in a very timely manner. Very happy with them.
The parts and service was first class. I wish that l did not live so far from BMW of south Atlanta because I would bring both of my bmws and get them serviced. We have a BMW dealership not far from where I live but it has gone down hill. Thanks.
Fast and courteous service. Shipping was amazing. Will definitely be my go to place for parts for my X3! Thank you!
Best place to buy BMW parts. Prices are competitive and delivery (shipping service) is very timely. I have ordered parts from South Atlanta on 4 different occasions and have not been disappointed yet.
My experiences with BMW of South Atlanta have been exceptional with good service and communication. I am local, so when I order I check the Local Pick-Up box after my personal info and theres no delivery charge.Marlon and David have been very helpful and have kept me out of trouble when I order online.
Purchased rear brake rotors for my 06 550i price was outstanding and shipping was fast they arrived in South Florida in just 2 days.(New review 2/14/18)Purchased some air intake parts for my newly acquired E34 530i last week, the order started processing on Monday and I received the parts on Friday which was a day earlier than notified it would be, but a little disappointed after getting my last order in 2 days. Still a 5 star review the parts were spot on and fixed the problem, it is nice to see someone with competitive prices on OEM parts that they actually have in stock. 2 Thumbs Up!!!(Update 3/8/18)Still 5 stars placed another order and shipping got it out the door very fast received it in 2 days from shipping date, and again parts were spot on!!! Great job!!! Thanks!!!
BMW of S. Atlanta was the cheapest I could find the part I needed (engine oil cooler for an E60 550i). It was still expensive, but I guess supply and demand dictates that. Anyhow, part was brand new and packaged well. They shipped out very quickly, as well. My only wish would be for them to offer alternative shipping methods to lessen down time for the customer. FedEx ground was the only option. A+ service other than that.
Excellent experience! Products are exactly as described and showed up real fast. Will definitely come back for any other parts.
Excellent Service, discounted parts, quick shipping, reasonable shipping fees - was able to get some nuts by first class mail, knowledgeable staff - Thanks Mike.Will do business again and highly recommend!
Part arrived promptly - and was the correct part. They were also helpful by email when I had a follow-up question. Knowledgeable customer service staff.
Mike was helpful, prices are great, and delivery is prompt. Been using these guys over other online retailers for Genuine parts.
Always prompt shipping and delivery. They also have parts for my 2000 BMW that I cant find elsewhere.
Very good prices and quick accurate shipping. I had a question on a part and they responded promptly to my email.
Great pricing but after I told the lady on the phone I wasnt able to purchase the parts thru them and said I would have to order them thru my local dealership since South Atlanta didnt have them in stock she said So you arent even ordering the parts thru us......? Nooo because I dont live in Atlanta and it would be easier to order them thru my dealership..... totally unprofessional and terrible customer service over the phone. Im sure they are a great dealership but this lady isnt doing them justice....
Awesome service and parts. They always have the time to answer your questions and make working on your Ultimate Driving Machine affordable.
Great prices. Excellent service. They saved me from buying the wrong part
Ordering the parts from BMW South Atlantic Was a great experience. Delivery Was fast and excellent. Viewing the parts online was like being at the parts store. And the service was outstanding.
I love having this alternative to my local dealer, and I am assured of getting genuine part at a discounted price. The email confirmation and tracking info upon placing the order is very helpful in knowing when youll get your part(s).
Great communication process. Reasonable price and timely shipping. I will definitely look to these guys for future needs!
Fast, reliable and a fair price! I liked very much the experience.The diagrams and drawings help a lot. I strongly recommend!
Large selection of parts in stock and they will get it from Germany if you can wait for it, fast shipping and less expensive then my local B
Great prices, I specially like the feature of the exploded view of the parts. I live in Florida and the BMW deales here had the prices much higher, even with paying for shipping I got my part at a lower price.
The guys at South Atlanta BMW Parts are always professional and prompt when I place an order online. They even call me if they think Ive ordered something wrong (which happens occasionally). Rebuilding and reconditioning BMWs are a hobby of mine and I can always count on these guys to help me get things right.
You guys are Thousand times better than the BMW of San Antonio. Thanks to Jeff for answering all my questions and getting me the right parts for my 328i!! :)
After my wife hit a curb and tore off the front spoiler, I was worried about parts availability since the car is 20 years old, but they had it and shipped it out. So I had it and fixed the car within a week. Great service.
Genuine BMW parts at good prices. Delivery always arrives a day earlier than estimated delivery. I am a satisfied customer.
Always an excellent experience when buying parts from BMW of South Atlanta. Great pricing, quick response and follow-thru. It’s why I keep returning to them for my Bimmer parts. Thanks again!
I could not for the life of me find out what the exhaust clamp for my car was called, its a part that fits a bunch of different years and called a whole schlew of different things. BMW of South Atlanta not only had the part but they have all the diagrams that helped me figure out what was what.Would have given 5 stars if I hadnt been surprised by a sizable up-charge because the part I ordered wasnt for my year (which turned out to be complete bs because its a bend to fit part......)
Excellent service. I actually ordered the incorrect parts but they called and corrected it before shipment. Fast service
Excellent customer service. They actually made time to call and email me verifying the VIN of my vehicle to make sure that the product fits.
Bought a hubcap. Fair price. Fast shipping to Colorado. Cant complain at all.
I like the way the online Web page is set up. Scroll down the list to select your vehicle. Then pictures and associated part numbers with prices.The frustrating issue is the no longer available parts are not updated. Hours of making an order, a few days later I get email apologizing for non available parts. We assume if listed prices are more than $0 it is available.The next issue is if they need to get parts from Germany they hold all your in stock parts hostage for 2-3 weeks.The internet parts department has limited hours and not the same as calling regular parts department phone number. So dont expect to call parts number and resolve your issues.They will give you a internet number and I got a voice mail when calling.My first shipment took about 2 weeks with arriving with smashed plastic bushings from poor packing.The second order for hoses and gaskets I canceled, because of non available part emails left me without major needs.Shipping cost are high compared to USPS flat rate.
The new front bumper was scratched and before the body shop could paint it, they had to repair it. Had I know it before they went ahead and repaired it, I would have asked that BMW to at the very least, pay the cost of having it repaired.I will say that it came well packaged. Before delivering it to the body shop I opened it up and looked inside. The bumper was covered in plastic so the scratches were not noticed until the bumper was taken out of the box and the plastic removed.My thought is that it was probably scratched at some point and set aside as an after market part.This should serve as a warning to anyone buying an after market part.
Parts were very easy to find and order for my 1990 750il and the service was very prompt just wish we were able to decide the shipping method as there was an issue with usps.
Quick shipping w/ reasonable pricing. I would definitely do business again!
Outstanding customer service! Reliable and speedy delivery! Thanks!
Web site was fairly easy to navigate. Parts shipped and arrived in a timely manner.