Its my 10-year anniversary and instead of getting a brand new ring, we decided to keep the stone and update with a new custom setting. After extensive research and reviews online, we found Mark @ Ideal Luxury who was super knowledgeable and took the time to really understand what I wanted. He was also very patient with me and overall honest, which is hard to find in the high-end jewelry industry. I have nothing but nice things to say about Mark!!! Also, his assistant, Ryan, was very helpful through the process as well. Coming here wont make you feel intimated like when you walk into those high-end jewelry stores. The team at Ideal Luxury really made the entire experience enjoyable and exciting!Enough said and let me show you my ring, the picture speaks for itself...my center stone is a 1.51 Cushion-cut VVS2 Colorless, which they matched perfectly. The end result...Wo..thats all I can say.The ring brings a BIG smile to my face whenever look at it...and I look at it every day! Thank you so much Mark & Ideal Luxury!I will be back when I upgrade my ring again...hopefully sooner :)

I cant speak highly enough of Mark and his staff at Ideal Luxury! I was impressed by the professionalism, prompt follow-up, and quality service I received.About a month before I got engaged, I inherited a precious family heirloom diamond ring, passed down from my great great grandmother from the 1890s. I wanted to get it looked at and assessed by a professional I could trust with such valued piece, but I wasnt sure where to go. One jewelry store at South Coast Plaza recommended Ideal Luxury and I went that day!Mark was a joy to work with, and he put me and my now fiance at ease right away with his friendly and calm manner. He was able to tell me some really interesting details about the heirloom and recommend how to care for it. He sent it to get sized, polished, and reinforced and Im very happy with how it looks.Amid all the stress and anxieties of life these days, it was really awesome to have such a wonderful experience with Mark. He made us feel very special and I am grateful for that. He is very trustworthy and I was so pleased with my first experience that I brought another heirloom in recently. I will definitely go to him again in the future!I will be spreading the word to all of my family and friends about the wonderful service and care Ive received at Ideal Luxury.

Thank you Ryan and Mark for your help. Very professional and easy dealing with them. Highly recommend them.Tim

I came to Ideal Luxury through the recommendation of a dear friend and was beyond impressed by Mark and his staff. During our first meeting, I KNEW I had found the person I would do business with. Mark is knowledgeable, professional and showed an incredible attention to detail. I appreciated that he took the time to listen to our situation. He shared his knowledge and walked me thru the process of selling some family items. He was very clear explaining our options and I NEVER felt pressured to make a decision. That is just incredible! He kept me updated through out the process and was straightforward, fair and most important honest. Mark made a difficult process, smooth and successful. His guidance and assistance has given our family the peace of mind to help our mother. In addition, I was able to purchase a beautiful chain from them and look forward to his help redesigning some stones to create a meaningful piece for my moms grandaughters. Three home runs ! Thank you Mark and Ideal Luxury and look forward to future business with you guys!

Mark is knowledgeable, experienced, excited about your project, honest, fun and gifted! I had several pieces of jewelry with diamonds from my step daughters biological mother and grandmother who had passed away. I wanted to turn them into a beautiful memory piece for her. Mark made me feel comfortable and a part of the process. He also educated me along the way, showed me equipment, and we took pictures together of the process to show my daughter. I now have a beautiful floating diamond heart necklace to give to her for Christmas this year! I know shes going to love it! Ideal Luxury is now my forever Cali Jeweler! See you soon Mark, cant wait! : )

I am very grateful for meeting Mark.He is very honest and care about his clients. I went to Mark after noticing a black spot on the diamond of my new marriage ring. My husband and I start doubting if it is real diamond. Mark was happy to see me and spend with me one hour of his time inspecting the diamond and literally provided me with whole knowledge about diamonds. I truly appreciate you. Thank you so much for going beyond your services.

This is my go to jeweler from now on!! The whole team is so helpful, knowledgeable, patient, and willing to educate me about any question I have. They are true experts in their field. I live in Texas and they are in California and they made a 100% custom piece for me and I am a total control freak but I was so comfortable with Mark’s guidance and knowledge and clear understanding of what I wanted. He asks every question to be clear I got exactly what I was wanting. I changed my mind several times and each time he was supportive and said - it’s a custom piece-we will change it to whatever you can dream up!! It was exciting and turned out perfectly!!!! I can’t believe that I wasn’t the least bit nervous about how it would turn out!!! I’m thrilled with the final product and can and do call Mark with any question I have about any idea I have on other pieces. I seriously don’t think I’ll ever go to anyone else for jewelry or any item Ideal Luxury can get for me. I only wish I’d discovered them sooner!! I can’t say enough good things about them and let me tell you, I would be the first to tell you if I had a single hesitation! I am “difficult to please” but let me tell you, I am happy as a girl with diamonds-wait!, I AM a girl with diamonds!! Woohoo!!!!

I should’ve known this place earlier!!Mark and Ryan are so helpful to their clients and professional, realiable as well.I am glad I found this place and will have another business with them.I definitely recommend here!!

I came to Ideal Luxury through some recommendations. I was interesting in owning my first Rolex. They weren’t annoyed that I was a newbie to the Rolex world. Mark and Ryan was more than helpful with the process and answered all the questions I had.Keep on mind, you have to schedule an appointment to meet up but the meeting was private and very informative. It was easy to talk about the cost without other people listening in. They were honest and very fair with their prices too! They also helped with the sizing of the bracelet and went above and beyond. I am happy to say I am a proud owner of Rolex Deep Sea Sea Dweller!I would definitely come back in to purchase additional luxury goods! Gotta save up some money first until the next purchase. Thank you Mark and Ryan!

Mark & Ryan were the best. They spent so much time going over my questions and examining the various jewelry I had brought in. They were very honest and fair with the pricing they offered me to buy some pieces. Mark had some great suggestions about some of the rings I had and now I am happy to get to wear them the way I like them.The service they offered was impeccable. I will be recommending them to everyone I know. Its not often you run into honesty and integrity especially in the jewelry industry...very happy to go back to Ideal Luxury in the future for all my jewelry needs.Thanks again guys!

Great experience! The staff is awesome! very organized. Thank you..

Known Ideal Luxury and Staff both professionally and personally. Excellent service,consultation and design. Truly the “Ideal Way”

Mark and Ryan were very friendly! I had a watch to sell and Ryan went through explaining the price point to me to figure out a fair price. Both were very helpful. Definitely recommend! Will be coming back in the future.

Highly recommended!!! Their office is in a professional building, very private (I liked that) and youll need to make an appt. I had the pleasure of meeting Mark and Ryan. Their professionalism, knowledge and honesty were eminent from the start. Sign me up!!! I had no doubt in my mind to consign separate pieces of jewelry with Ideal Luxury, in which they have sold two of the three!!! The overall experience has been outstanding!!!

Thank you for getting selling our necklace. Very professional and reputable company. Was always on time. Followed thru every agreement.

Great Customer service no pressure to sell or buy, Mark and Ryan were GREAT help. I recommend to anyone who needs to sell or buy, they are honest and made the process easy and simple and more important made you comfortable.

Mark and team were informative and easy to work with through the whole selling process. And Mark specifically responded to all my email inquiries within the same day! Highly recommend.

Had a real pleasant experience selling to them. Ryan was helpful and kind from the first call until the deal was completed. Great general conversation and very pleasant. The place is nice and inviting. I would say probably the best experience selling something to a company I have ever had. They are great and worth at least going to see if you are looking to sell your items.

Great service and great team. To be honest I felt insecure and fear when I was to purchasing my Rolex submariner online three months ago, but Mark and Ryan had done everything they can to assure me of the quality of the product and service. Three months after I came into the store and spent an hour or so just talking about watches with them. I had an amazing time and I trust them very much when it comes to luxurious items. They will also go above and beyond to service you right! Great selection of watches and jewelry!

I found Mark of Ideal Luxury through Entrupys Verified Businesses link. I am so happy I found him. He was a pleasure to work with and provided the authentication service I needed. He was very knowledgeable and thorough--and, of course, the the icing on the cake was that I received the results I was hoping for in a very short time! I highly recommend Mark to anyone looking for handbag authentication services!

Wonderful experience working with Mark at Ideal Luxury. We were looking for something very specific in a ring and Mark was very patient and professional in working with us to get exactly what we wanted. Truly 100% personalized service with no pressure, and very honest, sound advice. The final product was very finely crafted with amazing attention to detail while still being price competitive. Additionally, Mark was very generous with his time in showing us interesting pieces, both watches and jewelry he had in stock, and you can see his passion for his business really showing through in dealing with him. Ideal Luxury has my highest recommendation.

My wife recently purchased a Rolex from Mark and Ryan as a gift for me. The purchase was made online through EBay and we encountered some issues through PayPal while trying to finalize the transaction. Ryan was extremely patient and helpful in sorting out the PayPal problem even though it had nothing to do with his side of the purchase.Long story short, we were able to sort it out and I am so glad we were able to do business with Ryan and Mark. They were extremely helpful and more than exceeded our expectations! Mark even took time out of his busy day to call me to say thank you for our business! I feel like we do have friends in the jewelry business now!We will be back to see Ryan and Mark for our next jewelry purchase!

I was blown away to receive a Rolex from my wife for Christmas. I had to check these guys out and have since bought both birthday and anniversary gifts for my wife. I love the luxury concierge model, as they’ve made it easy for me to be the hero including gift wrapping. Great spot to buy your next Rolex or diamond earrings. Highly recommend.

Spoke with Mark who was honest and extremely professional. I would definitely come back again.Update: I had to go back to Ideal Luxury for another reason and Mark had honored a deal we agreed on previously even though circumstances had changed. Mark is a really honest business man and I highly highly recommend him.

I was introduced to Mark through his brother Eric (who is an excellent car broker) and had a great experience. I had a ring that was purchased many years ago from Robbins Bros and Mark was able identify the right value and help sell it at the best price. Mark is very professional and set up excellent online advertisements. Mark has a professional office location and walks you through all steps of the sale process. He was very courteous and I felt very trusting of the services he was providing. Would definitely recommend to others, especially if you have never sold any expensive jewelry before.

I went to Mark for a custom engagement ring. The whole process was very welcoming and enjoyable and the ring turned out exactly as I wanted it to, which was amazing to see something from my imagination turned real! Mark worked with me throughout the whole process to go over the design I wanted, the type of jewels I wanted and everything involved in the process. Mark was always available and worked really well with my schedule to make meetings to go over designs and all. After a few meetings and him going back and forth with his jewelers, we came to the final design. The final product was delivered on time and with incredible detail and elegance and it matched my drawing of the design exactly. Thanks for the wonderful work and amazing ring, Mark!

This was my first occasion to sell gold, and had tried to visit a different business, but it was closed. A quick Google Map search brought me to Ideal Luxury. I was very satisfied with their friendliness and professionalism, and I received a fair price for my gold. At my request, they removed the diamonds and amethysts from my jewelry, and returned them to me in a timely fashion.I will refer my friends to Ideal Luxury, and plan to return to have a ring resized and repaired.

I was needing some info on how to sell a piece of jewelry, went to Harry Winston and the salesman there highly recommended Mark. Such a pleasure meeting and working with Mark and Ryan. They are extremely professional, kind and above all honest. They are straight to the point without being rude. I look forward to our next meeting. Thank you

I decided to sell my Rolex Submariner Green a while back and was considering selling it on eBay in order to get as much as I could out of it.However, the offer I got from Ideal Luxury was so fair and close to what I would most likely get online after fees that the potential headaches from selling the watch online were just not worth it.Plus, Mark and Ryan made the whole process extremely easy. I now hope to one day get a GMT-Master II Black & Blue Bezel from you guys!Thanks!

I first want to thank Mark for making the transaction pleasant and easy. I spoke with Mark on the phone at first about a ring i had for sale. He asked for a few pictures and gave me a fair ballpark price right away. On the same day, I made an appointment to see Mark so he can see the ring in person. He is very welcoming and gave me a fair price for the ring I had for sale. He put no pressure on me at all to sell it and gave me a few days to even think about it. I ended up selling the ring right then and there. Mark is very professional and I would definitely do business with him again.

I had a great experience with Mark! He is very knowledgeable and personable. He gave me fair prices on some pieces we were looking to sell. I would use him again for sure.

Mark is extremely knowledgeable and genuine. He steered me in the right direction on difficult decisions, having only my needs and interests at heart. The level of client service and care is off the charts. Ideal Luxury will take of you and I highly recommend Mark and his company!!!

Mark & Ryan were the epitome of professionalism !!!! They gave me the highest price for the pieces I bought to them. I came in the door with no knowledge of how to sell my jewelry but when I left I was knowledgable as what to look for if I ever wanted to sell anything else. In the future when I need to sell or buy any high end merchandise Mark is my go to guy. You will not be disappointed . His personality puts you at ease that your doing business with a trustworthy person . Thanks Mark for taking care of me !!!!!

I was initially drawn to Ideal Luxury by reading all of the 5 star reviews. When I arrived, I was a little hesitant that they would be able to help me with my modest jewelry offerings that I was hoping to sell. Immediately, I was reassured that they would take every item into consideration. Mark looked thoroughly thru all of my items. He is very professional, knowledgeable, honest and offered me a fair price for most of my jewelry. From beginning to end, it was a very pleasant experience and I look forward to doing more business with them. Go see these guys for all of your jewelry needs!

Ive been in to see Mark on a few occasions. Even though Im selling modest pieces of jewelry he treats it and me as though I were a top rate client. I like the professionalism he always uses when dealing with me and always has an interesting story to tell me too. Great place to go! Wouldnt trust my business to anybody else!!

I met with Mark for the first time today. Courteous, friendly and very knowledgeable, he offered me a fair price for my ring, which I accepted. Save yourself time driving around looking for the best deal, here it is!!! Give Mark a call, youll be thankful you did!

Bought a Rolex Submariner from Mark and the transaction was flawless. The watch was just as described, and he went above and beyond to make sure I was happy and that it was exactly what I was looking for. Will definitely be going back to him when its time to upgrade!

He provided me with a polished, professional, in depth laminated appraisal. I will certainly return here for any future appraisals.

Felt very safe and comfortable, as a women selling jewelry it can be nerve racking! His office and staff made me feel super good and safe. Highly recommend if you are selling jewelry or even making something like a ring!

I found myself in a bit of hardship and was desperate for a little help. I spoke to Mark and he was fantastic! He treated me with respect and honesty. He absolutely helped me out with a piece of fine art i needed a collateral loan on. He did all the research necessary and pointed me in the right direction with a colleague of his and got the deal done. I truly recommend Mark and his business!

Mark and his staff are very friendly, professional and made me feel very comfortable. Thank you. I would definitely go back to Ideal Luxury and refer them to anyone.

Mike is really helpful and the meeting with him was so informative. He was really patient and understanding of the situation that I explained to him. Mike is really honest and fair so I was really comfortable talking to him

I wanted to upgrade my diamond bracelet to a larger one. Mark worked with me to trade in my old bracelet and purchase a much larger one. The bracelet I purchased is beautiful and as described. I appreciated the customer service and his assistance in making this work. Thanks!

I highly recommend Ideal Luxury. This was the best experience ever! I found Ideal Luxury online, called for a same day appointment to get a quote on my Louis Vuitton handbags. The staff was very cordial and pleasant. I met with Mark whom I feel, gave me a fair and honest quote on my handbags. I really appreciated that he took the time to explain all of my options even if at that time I may have chosen not to sell to him. I have to admit that was a nice personal touch which made it easy for me to feel comfortable and well informed to make a decision that best suited my needs. In the end I was extremely happy I sold my Louis Vuittons for a good price to Ideal Luxury--it was a blessing and will definitely be back for more business in the future. Very professional top notch establishment and staff --much appreciated.---Thanks

I will be honest, when I first saw the reviews on this company, I immediately thought, nope, there is no way this place is that perfect. So I had zero trust that the owner, Mark, would be able to help me out in my time of need. But I took a chance and called him anyway in hopes that he could help. My family and I are going through a tough time right now and it has not been easy for us these last few months.The minute you speak to Mark on the phone, you feel like you have known him for years. He made me feel at ease and even offered to meet me in the evening due to my work hours. I was shocked when he did that for me. Most places will not budge on their business hours much less accommodate you.The minute I walk up to meet Mark, all my fears and uneasiness went away. He was professional yet very kind and humble. He kept me at ease and made me realize that I made the right decision in going to him for help. He was able to give me a loan with the jewelry that I have and saved me from a serious financial hardship. I did not expect to get the amount I was looking for and yet, I did. Mark pulled through and helped me out of a financial bind. He went over the process in detail and walked me through the paperwork, it was all painless and quick. I was worried for nothing. If it werent for this gentleman, my family would be in a very bad position right now.My family and I thank you from the bottom of our hearts Mark!!!!

Low pressure, but still high touch, buying experience. Will be a repeat customer. Product is nice and the staff is knowledgeable / responsive.

I came inn today met Ryan and Mark, for my mothers engagement ring that means alot to me since she passed away and is all I have from her.I needed a loan to buy my daughter a cake, balloons and a small gift for her birthday which is today.Mark is such a humble and caring person that left me speechless and helped me out in making my daughter day special.The one thing I didnt expect was mark gifted my daughter her birth stone a beautiful red garnet, I hold my self from crying in front of him and left with a big smile on my face;The reason for my review is to share my experience because I as a single mother never had it easy in life, but not because I had it ruff, I never once gave up on people like mark, he could have denied and not take interest in my mothers ring he also didnt have to gift me my daughter birth stone or treat me so kind and made conversation with me.He made me feel welcome and comfortable, not just a business, professional, experience mark is but has a big heart and I would recommend anyone here.P.S Mark thank you so much it really means alot to me for helping me out and being able to make my daughter birthday special thank you once again and God bless you and your loved ones

It was such a great experience, I went to a couple other pawn jewelers and there was no trust. Mark and Ryan are super friendly and you immediately feel comfortable.

Looking to sell some estate jewelry? Seriously brought Mark a box of my grandmas stuff. Went through every piece and tested it all. Walked away with some great contacts, extra cash, and some diamond studs that are being reset. Learned a lot and didnt feel the pressure to sell him everything. I kept my sentimental items and now know what they are. All the clipon earrings and necklace chains he bought from me.

Very professional, offered the most for the items I brought in. Never felt pressured. Highly recommended.

Very professional relaxed atmosphere Mark takes care of you I highly recommend