Despite deciding to consider looking at getting new car during the Covid-19 pandemic, I have come away with exactly what I was looking for without too much hassle. The test drive a month ago, with a car that was about to be sold, set-up a nearly month long wait for the exact car I was hoping for. When it arrived I was notified and was driving it home less than 36v hours later. Couldnt be happier. Thanks

Justin Gray is amazing. He exceeded my expectations and got me a ride that was so much better then I was looking for. I highly recommend them.

My salesman Lashawn Cunningham was very courteous and very professional. He did an amazing job at getting me in the vehicle of my choice! Y’all should definitely go see him!!

Great experience. Had vehicle at front when i got there for test drive. Brandon Cheney is phenomenal!!! Did not care for internet sales people who conveniently failed to give Brandon my messages when i called. From start to finish, i was there less than 2 hours!!! If you want great service, see Brandon Cheney for all your auto needs. Very pleased.

Our salesman, Tyler, was great and made the car buying experience fun and unforgettable. He was very knowledgeable on all the models we looked at. The test drive was relaxed and very informative. We appreciated his professionalism and confidence as well as his safety awareness.

I have always had great service but I always see Edward Hall great salesmanThe waiting is the longest time. I think you should do more for your customers

Awesome service and honest staff. Anna at the body shop was so helpful with my entire process. Ordering my windshield, letting me know when it was in, flexible on setting up day/time to put it in and even walked me to the check out and made sure I was all taken care of before I left. Would def recommend. No issues with anything. 😀

I had my first good experience at a dealership finally. My sales person Josh Wright took note of my upside-down situation and knew I was desperate to trade in. I felt I was able to trust, and receive honesty in return. He didnt try and go overboard with what he could do, and was very clear about where the numbers were probably going to land. It can be heart breaking to be strung on for hours on something that ends up being a waste of time. I had a fantastic experience and would recommend anyone to stop by and check out the dealership. It can be a little busy lately but worth the wait.

Very polite and try to actually help you, they sit and understand situations ask for Edward he is awesome😊

Fast service and low prices at service department. Great people there.

We were very pleased with our salesperson, Anthony. He spent almost half the day working with us, and never complained or tried to rush us. He was very knowledgeable on the vehicles he showed us. Jeff was very helpful in getting our payments to where we could purchase a vehicle. We would have no problem shopping there again.

I am changing my original review. After posting my first review I was contacted by the owner, Mr. Marshall. I was able to trade in the other car I had bought without being upside down on it. I loved my rental car I was driving so they actually sold me it. Shout out to Tucker at the Mitsubishi dealership too. He was awesome!!!! This definitely made things better and I am in love with my Kia K5!!!!!!! They definitely helped rectify my situation and make me a satisfied customer.

Nadine was great and helped take care of our process! I love my new Hybrid ioniq!!When you go into finance make sure you have familiarized yourself with the standard Hyundai warranty (10 years 100,000 miles on power train specifically). We were led to believe it was only 60,000 miles and I bought extra red warranties to make up the difference. Im ok with it as I feel I got a great deal on the car and at least I have peace of mind - but I mightve made a different choice had the standard warranty been explained. I asked about the 100,000 mile and was told that wasnt correct only 60k. But that is bumper to bumper - and separate from power train.

Martha is the best! She was very informative and answered all questions. This was the best and easiest car buying experience I’ve ever had……no pressure and no BS! Kudos to Martha!

My sales person is Darrell Buchanan. Hes the best dealer. I have always done business with him and I hope to continue dealing with when I am in a good position to purchase another vehicle!

The service that I received was very good. The gentleman that greeted me was very kind, he was so very friendly to me. I shared with him that I had just taken my last radiation treatment due to breast cancer. He accompanied me to a seat in the waiting room and got me a drink and a snack and brought it to me. When the were finished with my car he brought my car to the front door and accompanied me to my car and made sure that I was going to make it home safe and I assured him that I was safe to drive and will be ok. I am impressed with Josh .

John Austin, as always, was great to work with! I can be a little indecisive and picky.. haha! But he was patient and helped me find something I like!

Tony and Anthony were the absolute best salesmen of all time! Could not have asked for a better experience! They went above and beyond for me and I’ll definitely be sending all my friends.

This place is beyond stressful when it comes to getting any service in the Service Department. I was dealt with an engine recall that had to be addressed at this location. I am from the coast and already had to deal with the long distance between home and where my car needed to be fixed. Every time I need help with anything regarding my car or important paperwork, it is literally impossible to get someone on the other line. They will forward you and forward you until you finally give up on calling. I have been disruptively forwarded without any feedback by the lady who in charge with forwarding calls to certain departments. I have requested to speak to a manager who I am then left with a full inbox, so I cant even leave a message. Then after expressing frustration with the situation and 6 forwarded calls later, a salesman answers and takes my phone number and name. I honestly cannot believe the kind of service this place provides. This is not the first time I have experienced this kind of service within this location. It was literally every time I needed something for my car when they were fixing my engine. Even in person, no one was eager or mentioned help, I had to personally ask questions and try and find a way to get things done.I cannot speak for the salesman department. Only the Service Department.DO BETTER!****UPDATE****No one has returned my call nor have they tried calling me. Still have not gotten my issue/concerned addressed.**Update**No management called me. I took the initiative to call again and finally got connections with Ally, who has been the nicest/helpful person of help. Still feel disappointed in the service this place provides. It shouldn’t be this hard to get things done!

These guys are great! We’ve owned Hyundai in the past and we’ve had good experience with the brand. These New Hyundai’s are exceptional! Plenty of convenient features.Josh Wright IS THE MAN! He has a great knowledge of manufacturing cars and helped us get the best option for us. He was extremely patient and was running all over the place to accommodate us. Thanks Barnes Crossing Hyundai and Josh!

Drove 4 hours from Little Rock to meet my salesman Anthony. The guy didnt say much, he just gave me the key and said I can test drive it. This is the first time I met a salesman that doesnt trying to sell me anything. He just showed me the product and let me decide it for myself, which is totally my style: straight to the point, no BS. His customer service was also on point so I decided to get the car right away. Eric and other people in the office were also very friendly and helpful. Highly recommend buying your car here!

Got an ad of Facebook for a $0 down and low credit scores approved for this dealership. Made an appointment for 4:30 had to wait almost an hour until I had to ask someone for help. The sales person I finally talked to told me the ad was a complete fabrication to get people into their dealership. Saying he was honest definitely wasnt. If you want to be lied to and your time wasted go here!! 😊

I was treated very nice from start to finish! I needed a windshield and the guy over the body shop just took care of me from the ordering to the installation! Thanks for taking care of the customer and making my visit very the best of the best!!

Chris Borden was my salesperson and he is awesome. The prices are right and the facility is very well kept. An overall excellent experience.

Had a wonderful experience in our SUV trade/buy. We ended up with a Palisade and love it. Hit Gunner(Salesperson) up when you get there, he did a great job.

Easiest experience ever to purchase a car! Dell was attentive and ready and willing to help! Friendly and fast service! Didn’t feel pressured to purchase at all!

Everyone is nice and quick to assist you. The waiting area was extremely warm the day I was there, and I waited for almost 2 hours. I will definitely try and remember not to on a Friday afternoon again.

Christa Holloway is very hard working and honest. She truly cares about helping every customer. I am very thankful for someone who loves her job and appreciates this great company that strives to help each and every customer .

They definitely do not provide service and deals as advertised.

We had a phone consultation before heading to this particular dealership. I called and the first person did look up the vehicle and said she would call back. She never called back so I called again after 5-6 hours and asked to speak with someone else. The gentleman that they transferred me to was very helpful. He also told me that he was going to pull the car and get it detailed so that it would be ready. He then called back after hanging up and said that the First Lady that we had spoken to had the key and wouldn’t give it to him. I had to express that I didn’t want her to sell us the vehicle due to her lack of communication and people skills. Upon arrival what we dealt with was absurd. Very cocky, a tad bit sarcastic and very unpleasant to customers. The unwillingness to satisfy us was enough for me. The vehicle had damage (2022) and we were offered $250 off to take a vehicle that we would have to get painted. Also the car was filthy as if people have driven and eaten in the inside of it. We were told that car detailers were 17-18 years old and didn’t know what they were doing. Mind you…….. we drove 2 hours and 45 minutes for THAT car. (Oh the inside is dirty, they’re remodeling and is filled with filth and overcrowding. Might I add NOBODY was wearing a mask!!!)

My experience at Barnes Crossing was exceptional. I wasn’t sure that I was going to trade or not when I pulled in. There was no extreme pressure which is exactly what I want. Tyler was Awesome. He was patient and very professional. He addressed all of my questions and concerns. I could not have asked for a more pleasant experience. I have been driving a Hyundai since 2007 and I am a loyal fan. This is my second purchase from Barnes Crossing and all the staff there are courteous and helpful.

Ceira is the best. She has been so helpful with my car shopping and answering all my questions. She truly is the best and cares about all of her customers. I definitely recommend working with her if you want the best care and attention possible!

Staff was very nice. The process was a little long but, it’s expected when purchasing. I love my car. Great rate also.

The guys at Barnes Crossing Hyundai we’re amazing after going to two different car dealers they got us in and out after close and gave us the best experience possible thank you Anthony and Tony you guys were amazing we love our new 2022 Hyundai Palisade would definitely recommend this guys 100% worth the drive to Tupelo

April and Christa have been so helpful during my car shopping. They made sure I got the best care possible and answered all of my questions. Definitely recommend working with this team of ladies!

Amazing experience!I have been searching for the perfect car for a couple of weeks and John Adams (my salesman) & Andrea Felks were both very patient and super helpful.10/10 recommend Barnes Crossing Hyundai, and ask for them!

Darryl and April were SO helpful and knowledgeable about the vehicle. It was a painless process and I will definitely be a repeat customer. Job well done!

The collision department assisted me when I was involved in an accident. Daniel was more than helpful. He had to change who was the responsible insurance company and he did it with a smile on his face. He kept me updated with the progress from when insurance approved the higher amount than originally estimated. The employees that repaired my vehicle did an excellent job. They made it look as good as when I purchased it. Daniel loves what he does which over flows to his employees.

Corbin was very nice and helpful. Cant wait to get started buying from him. Anyone wanting a vehicle go see Corbin at BARNES CROSSING HYUNDAI!

5 Star Hands Down!Best dealership in the South!Our Car salesman that was focused on our needs in a vehicle and not a sale!No pushing to buy something we didn’t want, honest and always answered all our questions and replied to our messages every time within a few minutes.John Adams is the guy if you need a car here!He won’t disappoint you with you’re car buying experience!

As this is not our first auto purchase here, we felt like we were family. We came in for a routine oil change and tire rotation. As my wife has back issues and I have some hip/knee issues, the Sonata was getting difficult to enter and exit. Betty inquired about something a little higher up for ease of entry/exit and were shown a 2022 Tucson.There was no pressure to buy but Martha and Selena answered all our questions and took the best care of us. This purchase is the 5th that we have been personally involved in and have the highest regards for Barnes Crossing Hyundai and their staff, including sales, parts and service departments. We always feel at home and that our business is appreciated. We have recommended these folks in the past and will continue to do so in the future!!

I love this dealer I’ve had many family members buy from here and there’s always great customer service

I have always had a good experience at BCH. I dont know the ladys name that helped me, but she was very friendly and professional. I had questions about the service plan I bought and she got the answers for me and provided me with a phone number if I had further questions. I was very appreciative of that.

Barnes Crossing Hyundai is absolutely WONDERFUL!!!! Darrell Buchanan, along with the BC team did an amazing job welcoming me to the BC family 😊 Thanks so much for offering us the best from the best !!!

Excellent service and they get the job done thanks

Waited 6 hours for an hour and half job. All because or lack of communication on their end they forgot that I was even there. I asked twice about the progress and she kept telling it was being worked on. It took literal tears just to find out anything because I was on a time crunch and no one was telling anything. Only one girl helped and she got things moving again on the fifth hour of waiting. (Service department)

The Palisade is a hard to find vehicle right now. Brandon worked diligently and patiently to find us just the right car at a great price. Very pleased. Great car. Brandon doesn’t pressure you to buy something you don’t want or cannot afford. Easily the most pleasant car buying experience I have ever had. We had our new within 2 and half hours.

Chris Borden was amazing! He was very knowledgeable and extremely helpful. This was the easiest transaction I’ve ever had in buying a car. He wasn’t pushy and just wanted to help me get the car I wanted. I will definitely be back, if I ever need another vehicle.

Excellent service. Our salesman (Edward) was on point. We have been to many dealership over the past months, this one is a 5 star.

They are always so prompt. Before I can get out of my car Tristen was already at the door to see what I need. He told me to go in and make myself at home. They were done servicing my vehicle within an hour (actually less than). The only thing they didnt do was reset my screen alert for my oil change (not sure what it is called), but that is nothing to complain about. I just assume they forgot. Tristen went over all they did and let me know I was good to go.

I would leave negative amounts of stars if possible. Last of many poor experiences with this and other Hyundai service departments that leave a bad taste in my mouth. Wonder vehicles. Not bad salesmen. Service department have never been timely, seem to try to push unnecessary services, and are overall unsatisfactory.

Once I told my originals sales person I couldnt afford a $450 payment on a used vehicle, a different salesman came out, was very rude, said he would “try” to find something else, thumbed through his phone tapping on nothing, then disappeared, and didn’t come to find me until I backed out of the parking lot. Seems like the boss man likes Hunter, but I wouldn’t recommend him.

Seth was my service underwriter. He under promised and over delivered. Since we bought our Sonata in 2014, Barnes crossing Hyundai has never let us down.

We had a great experience at Barnes Crossing Hyundai. Todd Caldwell was very knowledgeable and personable in every way. Were loving our new Hyundai Santa Fe!

I had a wonderful experience here, Tupelo Joe was the best salesman. He was very patient and honest. He made sure I left in something that fit me and was reliable. I highly recommend anybody to him or Barnes Crossing Hyundai.

We bought a 2016 Chevy Suburban from Brandon Cheney and it was one the best and easiest deals we have ever done. We did have some mechanical work that had to be done right after buying but they took care of us and got the truck fixed up. Will definitely be using Brandon Cheney for any future purchases.

I cant say enough good things about this place! They got me in the car I wanted at the price I wanted and gave me top dollar for my trade in! Would definitely recommend them! Thanks Celina, Martha, Madonna and April for everything!

My oil change was quick! They had me in and out in like 45 minutes! I was definitely pleased! Thank y’all :)

Friendly people and great service. I would definitely recommend to any friend or family in the market for a new vehicle.

Lashawn was great! He was very patient with me wanting to test drive other cars!! He worked with myself and my husband to get the car that I wanted and what we wanted for our trade in. You need to seeLashawn Cunningham at Barnes Crossing Hyundai!!

Very confusing when walking in. No sales people to be found, no receptionist, just people sitting at tables. We had a scheduled appointment and no idea where to find the gentleman we were supposed to meet. We stood around for about 5 minutes, and turned to leave, when one employee came to speak with us. Cody found the car we were looking at and arranged a test drive. He was really great, and very helpful. We didnt end up purchasing from this dealership but we were glad to have experienced such great customer service from Cody.

Andrea Felks is an Internet Coordinator for Barnes Crossing Auto Group. She is awesome & helped me find the exact vehicle that I wanted!!! She is the best, ask for her with any questions you have!

I dealt with Laramie since day one and he never failed to answer any of my questions or respond to me quickly. I was very pleased with how helpful he was!

My experience has been great!! They have been taking good care of my vehicle.

Tupelo Joe is great salesman and helped me get the car i wanted and hes very sweet!

Great staff and great owner! Tracy THE mechanic is the best! He got my 38 year old car running great 👍. Definitely a great car buying experience! Everyone from Tracy to Shea who initially helped me get my dream car to June and the Owner Joe were all awesome people to deal with.

Today was a good day, but very long. Was there from 0930-1500 for service. Was pleased with service, but holy moly the time. No updates given until I asked.

Robert Smith and Josh Anderson are the best! They always come through for my automobile needs. Thank you Barnes Crossings!

2nd Sonata Purchase from Todd Caldwell at Barnes Crossing Hyundai. Straight forward honest salesman that wants to put the customer in the right car for them. He cares and listens then gets you the Best car at the Best price. Highly Recommend. Joe Marshall has a Great team at Barnes Crossing in Tupelo and you should give Todd a call and go see him trust us. Dad says Best car buying experience ever.

Very good service with very friendly people and you can’t beat the price

Enjoyed our experience buying a car with our salesman John Adams. Everything went smooth and as expected with no surprises. Would definitely do business here again.

Always a great experience here. They check everything out for me during my service on my car. Today they did a recall and a oil change. Service department are always so nice and helpful

I needed a good car and they helped me find one,that is reliable an good on gas.I appreciated the tour ride to look at cars as well Thanks Mr . Washington

Tupelo Joe was my sales person. He did a great job helping me get the vehicle that I wanted!! He was patient with me and not pushy!! It was the best buying experience that I had in my life!! I will always buy my vehicles from only Tupelo Joe Washington and recommend him to everyone!! Thanks again Tupelo Joe!!

Martha Phillips made my experience with BC Hyundai exceptional. She had several cars ready, new my price range, and made the trade easy and as painless as trading vehicles can be. She is great!!!

Tupelo Joe is a great person and helped my friend get the car she wanted

I got a full service oil change very quickly. Their waiting room is spaced out for social distancing. Like this

They do what it’s takes to help you find the perfect vehicle for you. Brandon and Abby are super sweet and informative.

I have come here for all of my oil changes and it is where I purchased my Mazda, though this time the boy who took my car did not speak to me and when I spoke to him he looked at me like I was stupid. I waited for over two hours for an oil change and three people who came after me left before I did. When I asked the service manager what was taking so long with my car he acted like he didn’t want to speak to me and didn’t even look at me. I will NEVER do business with Barnes crossing again I felt so disrespected. Also my normal 70$ oil change somehow was 85$ this time.

Very kind. Oil change & 2 patches in what seemed like minutes! Delivered my keys to me. Best service. Strongly recommend!

Great service! I called about a vehicle I saw online. Tyler helped by answering questions and had the car waiting when we got there. Got a good price on trade-in. Knowledgeable and friendly staff! Will shop there again.

Cant get straight answers from some, cant see Manager at all. Salesman I had was only good aspect from visit, and truck I bought

Im so far satisfied with the repair work. Just the part of being on hold for 30 minutes just to have them pick up and hang up the phone then another 15 minutes just to set up an appointment. And to have the advisor tell me my car was no more important than the next person. That was not good customer service at all

First big boy purchase for myself thnx Tupelo Joe

Corbin Boyd was super helpful and very informative with the purchase of my new Hyundai Tucson. Everybody at Barnes Crossing Hyundai was very nice and helpful.

Great place to lounge while waiting. Unlimited amounts of drink refills. Nice size television to watch anything you want.

Awesome and fast service. Josh Hill is a great service liaison! Will definitely be back!

Service was great. Waiting room was lacking. The coffee was cold, the cappuccino machine dispensed hot water only and the drink machine was out of ice. Not too good for a 45 minute wait.

Came here to look at a 2013 CRV and Dustin was fantastic to work with. Helped get us in it for a great price and even worked with the price on our trade-in. For as busy as they are, they still provided great customer service.

It was awesome i got my windshield fix they done a good job .

Great car buying experience! Friendly, fast, and efficient! Thank you, Martha! You were awesome!

Sold a pickup to the dealership that we just did not use. 2012 Silveroda1500. Loaded drove great just retired and did not use.

Tupelo Joe and the crew at Barnes Crossing are awesome to deal with! Great experience all around!

I love the customer service they provide.

Josh Wright is Awesome!!! I got here and was pleased with the outcome !!! Thank you im a satisfied customer in love with my Honda CV -R

If you need help with images of a vehicle, price, or any other information with a vehicle make sure you ask for Abby Dickens in the internet department. She is the best!

I had a fantastic experience here! My salesman was Edward Hall, and he went above and beyond to make sure my purchase went without a hitch. He was very knowledgeable about his job and the product hes selling. Also, he was very respectful and carried himself as a professional car salesman. The environment was nice, clean, and sanitized. Id definitely deal with them again in the future. Crystal was also very nice and helpful with showing me the specifics on the inside of my new vehicle. All around great service from everyone I encountered!

Tupelo Jo was great to work with. He located just what I asked for and didn’t try to sell me on anything else. Give me time to drive the SUV and decide what I wanted. Was never pushy in the sale. So go see Tupelo Jo😀

Ask for Shea Johnson if you need some help. She’s the best!!

Everyone was VERY helpful. Brandon was very helpful and explained what my options were. Would absolutely send anyone to buy a vehicle from Brandon Cheney.