Pretty miserable experience due to a lack of customer service. Its tough giving a company money when the cashier makes you feel dumb. I would encourage the owner of Locke Supply to invest in some customer service training. Otherwise, good luck staying in business.

Over several visits Ive generally been pleased with a great selection and good prices. But pricing must depend on who rings you up, as today I got charged well over double Lowes and HomeDepot prices for some basic drain fittings. No surprise, the guy who rang it up was a jerk.

Always help us get what we need quickly

Today Locke did not have what I needed, so they sent me to a place called A1 sheet metal that can build me what I needed. Im very satisfied with the service.

Great place! Helped me out of a jam! Roger was very helpful.

I have to echo the negative reviews read here. While this location does have a broad selection of quality trade materials, the customer service is grating—this is directed toward the plumbing department. If you go in, just don’t expect any decent interaction with the dudes behind the desk. This isn’t a deal breaker but the outright refusal for staff to wear face coverings during a pandemic (when OK is surging, yet again) is. Every time I have gone in with my face covering, I of course hear a flurry of anti-mask talk and the associated political viewpoints. My fiancée is a healthcare worker at a hospital and I wear my mask to protect other people.I have been to this location many times and the poor customer service has been a constant. All together this terrible customer service experience is not worth the effort. I will take my money to another business.

The people that work at locke are the best!

Best plumbing customer service ever.

Great customer service, the employees are very knowledgeable on what they sell, throughout the entire store

Drove 10+ miles to Locke on Admiral and asked the guy in plumbing if could help me. I showed him the part, He said No, Thats weird. Never seen that before. Spent 30 seconds with the guy then I left. It was the most unhelpful place Ive ever been. I do not recommend.

Have been using this store for over a year, the staff is always knowledgeable and very friendly

Not bad

I understand why the other reviewer gave you one star. You’re lucky you have some plumbing businesses that rely on your store because if you had to stay open with your customer service skills, you’d be out of business. Our first and only experience with this location was one of the most memorable bad experiences we have ever had with a business. Great work.

If you need something for plumbing or electrical, among other things. this is your spot and they always have what Im looking for.

I have gone to Locke on numerous occasions over the years thinking that if the big box store didnt have what I needed they surely would. I cannot recall on occasion where they A. Had what I needed or B. Treated me with respect. They act as if I am from Mars if I describe what I need or even show them a part I am trying to replace. I thought maybe it was either because I am not a pro or because I am a woman but I am seeing other reviewers have had the poor customer service I have had. They are simply rude and unhelpful. Making your customers feel stupid is not a way to build your business. I dont know why I have given you chance after chance.

Locke has it all, electric, plumbing, heating and air. Good prices, great service.

These people are no help at all..not only that bur there prices are way to high.. $6 dollar screws at lowes, home depot! They sell them for $30!! Lol that is crazy! No I didnt buy them

Close, convenient, fast in and out!

In town doing a job. Super helpful counter worker found me the breakers I needed.

On Sat Jan 14,2017 the motor in my mothers heating unit at her house burned up. The heat and air service company my mother uses, called Lockes Supply Warehouse about 15 minutes to noon asking if they had a motor. The clerk said he did but he had just closed for the day. The service man he would reopen so he could come get the motor, but he soul have to charge him $100 to reopen the store. Mind you the clerk was still at the store, he had not left. That is outrageous to charge someone $100 dollars to reopen his store. I mean basically, to unlock the door when he drives up.I have never heard of that happening before. Trust I will gladly tell this story to everyone I know. I will also encourage people not to shop with this company again. You can put me down as one very, very dissatisfied customer.

I dont normally complain, but at this this Locke supply, the staff have always treated me like they are just annoyed that I dare ask for help. I mean this is your job right? So maybe do it. Im hoping this isnt the same at all Locke supply. Ive been to this store on a number of occasions and the re-incurring theme is 0% effort on customer support. Not everyone is an expert, thats why we come to you for help.

These are truly Electrical Geniuses.....Ask them about their short checks!!!

Great place for all of your HVAC needs excellent employees

The people at Locke are not very helpful.

Ive had better customer service dealing with Wal-Mart. Lets just put it like that.

Great supplies and service!

This place could not be less helpful if they tried!

Stopped in yesterday to get a riser clamp. While the staff did help me find what I needed they were standoff-ish and less than helpful, borderline rude. When I got the part I went back up to the counter in front of the guy that had help me and he just ignored me till finally another guy offered to ring me up. Very awkward as a customer. I could have bought the same part off amazon, but thought I would try to support a local business. From now on I will just order from amazon. What does this business stand to gain by being rude to their non-commercial customers? Maybe they should just go back to commercial account business only and not selling to the public.

I never have had a good customer experience with Locke. Employees are downright rude.

The guy behind the plumbing counter sucked. He acted completely annoyed that I was there and had the nerve to ask where the item I needed was located. He responded by aburptly saying the didnt have it, so I looked and found it myself. Screw that guy

Great service from all the staff.

Nice knowledgeable staff, decent prices.

All things mechanical...

I imagine that they are better suited for dealing with workers who are in the business. Not so much oriented towards helping the DIY crowd.

They had the part I needed.

Staff are arrogant and rude. They act as if you are stupid and undeserving of their assistance.

Very bad service is people racist no cant return fukc manager 😡😡

Awesome, plumbing, electrical, and HVAC all in one building

Great guys at desk

Very helpful staff!

Great customer service

Good customer service

Great customer service

Everything you need for a plumbing job...

Like the place

Everything you need when you need it.

Almost have everything

What a bunch of losers, they have absolutely no interest in helping. their customers.