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Visionworks Woodland Hills Mall
7021 S Memorial Dr #269B, Tulsa, OK 74133, United States
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Visionworks Woodland Hills Mall
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Po
Review №1

I came in as a walk in and the staff was unbelievably kind and helpful. Paige helped me and was super patient when I was choosing my new frames. They have great prices and specials and are great at explaining all your options. I would recommend to anyone!!

Ma
Review №2

I will never be returning to any of these stores, even though Ive been getting glasses here since I was 10. There was only one associate in the store and it took her multiple tries to find my insurance in the system. The night before I went in, I printed off my vision insurance card and made sure that location covered me like it always has. The associate tried telling me that the card I had wasn’t for vision (even though it had VISION INSURANCE printed on it) and then after multiple tries she finally found me… but told me I would only be covered for an eye exam which makes absolutely no sense. She was rude and abrasive with me because I asked her to keep trying. I finally left and went around the corner to Zoellner’s and they found me within 2 minutes. Will be writing a 5 star review on their page and highly recommend them over this place any day. You’ve lost a long time customer, and I see from some poor reviews that this isn’t the first time you’ve been told to fix your customer service.

ka
Review №3

The service in this store needs some work for sure! I understand that we are in a time of pandemic but when the employees literally treat you like you are diseased as you try to enter the store it is very off putting. The company should provide training to ensure employees know how to handle themselves in these troubled times. Also found it irritating that when I had to get glasses remade due to a change in prescription I tried to add on an extra coating and was told I could no longer use insurance but need to pay full price, though I realize employees can’t help company policy. All in all I was pleased with the selection but found the staff off-putting, though they were never impolite verbally, actions speak louder than words and I never felt welcomed to be there. Updated to add I’m now on my 3rd trip to this store and was told incorrectly that my glasses were ready, called to verify and was told wrong info which caused me to drive over thirty minutes to south Tulsa to pick them up only to be told they “must’ve miscommunicated” and they don’t even have my glasses. I’ve never been so disappointed in a business in my life, and hope all who read this review will think twice before buying glasses here. I came for the frame selection but would’ve been much happier had I simply purchased from Dr. Zoellner. Customer service is everything and this place is lacking it in a majorly disappointing way!

Ni
Review №4

Top notch service. Super friendly employees. Super clean store that makes you feel safe with covid precautions. Thank you!

Sk
Review №5

I went into the store after hearing great things to get a pair of lenses and frames.I worked with a lady named Lorinda and she was absolutely amazing. Very Professional, very knowledgeable, and very friendly. The store was clean and spacious.And then a gentleman named Bobby helped finish the transaction and was absolutely delightful. Very funny and friendly as well. It was a very welcoming business.I will be referring people to this store because of my interaction.

Ch
Review №6

What a great experience! I absolutely love my new glasses & I get compliments everywhere I go. Bobby was wonderful to work with and customer service is top notch! I have sent all my friends there and have received such great feedback from them, as well. I just can’t say enough great things about Visionworks! I highly recommend them if you want to be treated like gold and want to get the best glasses 👓 around town then you must go. So happy I went and will never go anywhere else now 😁

Ro
Review №7

They have amazing customer service . Lorinda is very knowledgeable. Very helpful when it came to helping me pick out my frames. I love them and the prices aren’t bad either. I would recommend this place

Mi
Review №8

Helpful staff with a great selection of frames. Ashley went above and beyond our customer service expectations to ensure that we were able to take full advantage of our payment options. She was very knowledgeable and even spent several minutes on the phone with our insurance provider to verify reimbursement. Staff ensured a great fit and offered continuing service upon receiving my two new pair of glasses. Thank you!

Dy
Review №9

Ashley M. was amazing as far as her customer service skills, and she helped me throughout the process. There are more than enough styles and choices, and I truly enjoyed my experience here. Will definitely continue to use this Visionworks location.

Do
Review №10

An amazing place! They were very helpful, knowledgeable and easy to work with. I absolutely love my new set of frames and lenses, thank you so much!

Bh
Review №11

Ashwini E. was very helpful and knowledgeable. She had great taste when it came to helping me choose the right frame. Super friendly and bubbly! Made my visit a great experience!

Ja
Review №12

Ashwini was so caring and concerned with my needs she helped me find the most perfect pair of frames best place to get all you glasses needs trust me they were awesome

Am
Review №13

Ashley was the most helpful, kind, and professional person i have ever had the experience dealing with. Vision Works saved us on a SUNDAY.... WITH A SMILE. My choices were very limited on places open. Everyone just wanted to get me to spend money. Ashley was interested in helping. Please go see her and VisionWorks..... Do whatever you need to do to keep her!!!!

Ja
Review №14

Maria was so helpful and friendly. She really worked with me, explaining my options and pricing. I will definitely come back again.

Ti
Review №15

Bobby helped my boyfriend get an amazing pair of glasses. He was running a very busy store by himself and made it look effortless. He was very efficient and friendly and knew exactly what he was doing!

Jo
Review №16

They are the only place in town that carried the style of frames I was looking for. The staff was very friendly and helpful in helping me pick out the lens additions and helping me figure out a second pair that I liked. Love this place.

Ca
Review №17

An amazing experience and wonderful people, the manager (cant remember his name sorry!) was extremely helpful with pricing and worked with me getting my first two pairs of glasses!

Ca
Review №18

My son and I both got new glasses. As a middle school boy you know you have succeeded when they cant wait to pick them up for school the next day. All staff have been helpful in working out the best deal for us.

Pa
Review №19

Everyone there is so friendly and helpful, especially Lorinda. She is quick to adjust my glasses, which are great glasses, and brings joy to her job.A year later, and Lorinda and her fantastic assistant manager Ashwini are still the best! They really know their stuff, and we’re knowledgeable and very patient as they helped us get just the right glasses!

Ma
Review №20

Everyone welcomed me with a smile. Lorinda was very sweet and kind. I asked her what I was looking for in a pair of glasses. She immediately showed me this one Kenneth cole pair and I fell in love with them. Still wear them too! This is the only place I’ll go to buy my glasses! I’ll recommend this place always!

Wh
Review №21

The staff was friendly, helpful, and got me the larger frames I was looking for in the perfect color! The optometrist was very quick and professional as well!

Ki
Review №22

I just went in there to get a pair of glasses and I’ve never had such a wonderful and accommodating experience while getting a pair before. Maria was super helpful and nice, 100% recommend! ^^

Ke
Review №23

Went to the optometrist next to them and then walked in to find frames. Lorinda helped me and she was fantastic in helping me find a pair that looked great. Would highly recommend everyone to come see them

As
Review №24

Customer service is awesome! They’ve got a huge selection of frames. The GM is amazing as well as the rest of the staff.

J.
Review №25

The staff were very knowledgeable and super friendly. They helped me pick out the right frames for my face. Love my glasses!Update: Its Covid 2020 and I love this store!Its so clean, they require a mask, take your temperature, and after you try on glasses, you put them in a box to be sanitized before they go back on display. Brilliant!I always seem to pick frames that are too big for my face, that would affect my vision. Lorinda and Ashwini were so nice and helped me pick the perfect pair with anti glare. Love this feature for night driving.Their customer service is wonderful and they helped me last year. Im impressed with a low turnover rate. It says something about the employees and the company.Ill be back again in 2021!

Ja
Review №26

Wow! What a great experience. I just happened by the store from out of town. I ended up having my eyes tested and just picked up new clear glasses and new sunglasses for less than what I was looking at paying back home. 😊 Ashwini was super to work with both visits. I’ll be back and I’m telling all my friends!

ba
Review №27

Ashley was very helpful and very friendly. She gave me her honest opinion.

Pl
Review №28

I was cleaning my glasses and the nose piece broke off. I went to Vision Works and they fixed them free of charge! I will definitely recommend them and buy my next glasses there! Thank you!!

Ne
Review №29

Ashwini was so friendly and helpful. She was willing to explain all our options. Thank you!!

Ka
Review №30

Good selection of frames.Lorinda was great.Mari was very helpful helped me out a lot

Ki
Review №31

Great staff! Super nice and willing to help you find the cutest glasses! Highly recommend this store!

Tr
Review №32

I always find a style that is up to date and looks great on me. I love getting compliments with my new glasses.

Br
Review №33

Omg the staff is amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!super nice and fun to work with!i love how they truly get to connect with you when they help you pick your glasses, they give the best opinions and never let you down!unlike lenscrafters, they refused to help me with my insurance but visionworks came with open arms to help find the glasses that best fit me.

Os
Review №34

The man who assisted me had 10+ years experience and knew what was going on. My insurance qualified but was outside the system. He contacted carrier and had the coverage faxed to us while we waited. He then explained the coverage and we placed the order. Great support and service!

Ga
Review №35

Fantastic experience. I broke my prescription sunglasses, so I bought new frames. I needed the lenses transferred to the new one. I walked in and the friendly staff swapped the lenses over free of charge. A+!

Vi
Review №36

I’ve always been given great customer service by any member of staff that works there. The prices are probably the cheapest in town so I honestly don’t go anywhere else!

Ar
Review №37

Lorinda B was most helpful and gave us excellent customer service.

As
Review №38

Very helpful staff, and a good variety of frames for my personal style.

Sa
Review №39

Lorinda is so amazing!!!! She is so helpful. Would reccomend going here if you want great service.

Pa
Review №40

Ashwini was very helpful and respectful of my needs! Highly recommend!

Ry
Review №41

Friendly and convenient, the store is right at the entrance so you can be in and out if you want. Great deals and accommodating staff.

ca
Review №42

Very friendly and knowledgeable staff. Always helpful when Im in town.

Se
Review №43

Vision works is the only place I go whenever I need cleaner or adjusments. The staff is super friendly, especially Ashwini. She takes care of me every time!

Am
Review №44

Ash wink and Laurenda B were so kind, patient and helpful!

Bo
Review №45

This place is top notch! They always have the best prices on glasses in town!

Юл
Review №46

My very warm gratitude to Helena, who helped to solve my problem and was very nice! High competence and great attitude.

La
Review №47

Im great company, great customer service. Ashwini is a great employee!

Ja
Review №48

Most helpful people we’ve ever dealt with!! Awesome job!! Thank you!!

Ja
Review №49

Went into vissionworks today to pick out new glasses and Sherri was extremely friendly and helpful.

Ha
Review №50

The staff was super helpful!! You guys rock!

Or
Review №51

Great store OMG I love my glasses 😍

Ha
Review №52

Terrible place. Unprofessional. Wasted our time after we spent an hour at the store and about to make a purchase, they said they couldnt use a recent prescription even though it was perfectly clear

Mi
Review №53

The staff here was very friendly and helpful. Couldn’t be more impressed with the service here!

Li
Review №54

Bobby is THE BEST. ♥️

As
Review №55

Great selection of frames and great staff!!

Ra
Review №56

Super friendly staff.

Ma
Review №57

Lorinda and Ashwini are the sweetest!

Ke
Review №58

Very friendly and professional atmosphere!

Lo
Review №59

Great customer service.

Et
Review №60

Amazing customer service!

Bi
Review №61

Place was dab doctor insulted me

Ke
Review №62

Lorinda is the best!

Em
Review №63

Amazing service!

Information
2 Photos
63 Comments
4.7 Rating
  • Address:7021 S Memorial Dr #269B, Tulsa, OK 74133, United States
  • Site:https://locations.visionworks.com/ll/US/OK/Tulsa/7021-S-Memorial-Dr
  • Phone:+1 918-252-9850
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:11AM–6PM
  • Tuesday:11AM–6PM
  • Wednesday:Closed
  • Thursday:11AM–6PM
  • Friday:11AM–6PM
  • Saturday:11AM–6PM
  • Sunday:11AM–6PM
Health & safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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