Was in today and purchased a refurbished HP ENVY All-in-One. I am extremely pleased with the purchase! Computer is exactly what I was looking for. MegaWatts is definitely a hidden gem, even using Google Maps we passed it and had to make a U-turn. But it was worth it! The selection was good, employee was very helpful and we couldnt beat the value! This was our fourth computer store of the day and definitely the best. We will be doing business with them again!
I told them the problem over the phone and the guy gave me three possible fixes for it and the cost of each. Sure enough the price was what they said it would be. I was surprised to get a repair quote over the phone. I don’t know the going rate for computer repair but it seemed like a fair price to me.
Awesome customer service and even better pricing. I bought a Lenovo think centre and its exactly what Ive been looking. Next time Im in town Im gonna swing by and see what they have!
Probably done doing business with these guys. Called a moment ago and asked if they have a charger for 2015 Macbook Air. Guy says We should have that. I asked how much do you get for it? Guy says Um, Im not really sure where it is in the store but it should be somewhere between $45 and $65. I said Thank you. This is, I think, the third time Ive had a conversation like this when looking for an item. Megawatts, is business THAT good where you basically say hey, roll the dice and come on in. Too busy for that. A customer should not have to implore you to get up and check to be sure. Good luck.
This place was dirty and confusing, I went in and was going to buy a MacBook and couldnt find anyone to help.
Super polite specializing in Apple (Mac) very helpful
I was here not long ago, and let me just say that the customer service here is no where to be found. Not only were the employees being rude, but they were also very disrespectful. It’s not just the employees that’s the problem, it’s also the owner. The owner showed me no empathy or respect at all. Not only that but they are selling terrible refurbished products that don’t even work properly. Please do not waste your time going here and buying/repairing your electronics. You will 100% be dissatisfied with the service.
Great selection, great prices, and friendly staff. Thanks!
Thanks for the great turnaround on my computer!
Fixed my damaged laptop when some liquid was spilled on it. Communication was spotty. I asked for a quote before the work was initiated. Instead I got a call that the laptop was ready. It was more than I thought it was going to be. Now my microphone doesnt work, causing me problems with remote working. I called to address the issue, left a voicemail and never received a call back. My mac was repaired, but now there is a new issue with the broken mic that was not there before.
Sevice on Mac products is great! I have bought all my refurbished equipment there. The pricing is very competitive
Provided me an outstanding device
My IMac was freezing up constantly so I took to Best Buy’s Geek Squad for repairs. They informed me that both hard drives were corrupted and could not be repaired. The Mac was returned and I took it to Megawatts for a “second opinion”. Bottom line.., Megawatts was able to restore the operating system with no loss of data. The drives WERE NOT CORRUPTED after all. Consequently, I will no longer be using Geek Squad repair services.., Megawatts gets my business from now on.Owner, Doug and his excellent tech guy Michael are real pros and their service is most excellent. Thanks guys for getting me back up and running in a very timely manner.I highly recommend Megawatts for all your Mac and PC needs. Well done gentlemen.Arnie DahlTulsa, OK
Got an inexpensive desktop modem snd screen for less than $90. Perfect. Thanks guys 😊
They gave me some good leads to sell both of my computers.
Just called looking for a specific brand new apple laptop, which they didn’t carry unfortunately. But Jamie still spent over 5 minutes with me on the phone answering questions and giving me suggestions on lap tops. Great customer service. Thank you Jamie!
I have purchased four refurbished iMacs from them over the past 6 years or so. All but one of them is still operating well and the one that finally died was the oldest. Doing business there has saved me tons of money. They have also been good and fairly priced on the few upgrades and repairs theyve done for me (although sometimes I wish they could do them a bit quicker -- they are thorough when they do fix something and they dont send it back with some new part -- but the same problem).
I went in expecting to have someone give me a power cord and let me test my equipment myself. Instead I got above and beyond service for an insignificant matter. The icing on the cake was the ridiculusly low priced SSD I came away with also.Just wish I could have done it on the weekend instead of taking time off work to take care of it.
Great place for Mac repair and information. Tyler is so kind and helpful. He answered all my questions and didnt charge a penny.MegaWatts is now my go-to computer repair.Smart guys, great friendly service, not all about the $. HIGHLY recommend.10/31/16
Im not used to shopping at a buisness that is so diversified with different sales people.I have to say i received a quick response from the owner or manager when they new i wasnt a satified customer i like apple products and appreciated there reaching out to me
New parts warrantied 90 days and die in 120 days. Also they do not respond well to customer complaints. Im out more money on a simple power cable than I would have been if Id simply bought it from Apple. Displeased owner of 5 macs.
I drove from NW Arkansas to MegaWatts in Tulsa on Feb. 14. We were very impressed with both merchandise selection and prices. I needed a used or refurbished MacBook Air or Pro at a good price.The sales rep, Clayton, was knowledgeable, helpful, courteous and patient. He showed me three computers in my price range, answered all of my questions, then gave us time to consider our options.We purchased a fully upgraded 17 I-7 2011 MacBook Pro, and are very happy with our purchase.Thank you, MegaWatts, and kudos to Clayton. Home run!
Theyve always been amazing with customer service. They replaced my computers electrical cord...they gave me a new one. Ive even gone there with computer questions on the Apple computer I got there. Theyre ALWAYS friendly and helpful. A neat place!
This place is a joke, Doug Watts is the owner. I believe he wrote his own review down below. Not too long ago this place had a F rating with the BBB. Customer service is horrible. They sale a bunch of old junk macs that look like they have been beating horribly. 30 days on repairs is reasonable but if its on day 31, come on you should be a man and fix it just to make people feel good about doing business with you. I just went in to buy a cheap inexpensive item and when I got there, they no longer stock that item. But the website said it was in stock. The people who work there look less than reputable as well. If you have no choice but to do business with them then do what you must. But if you can take it somewhere else then do it. I keep saying I will never go there again, and I think today was the final straw that hopes that place finally goes out of business.
Service was excellent!!! definitely recommend, as they saved me from unnecessarily spending $400 on a repair. They were honest and upfront and the staff was excellent and definitely trustworthy.
Tyler was great, assisted me with a sale and a good conversation. Thanks, Tyler, youre the best! Clean, no-frills store, only sells Apple products.
My computer issue was taken care of quickly and efficiently.
Always helpful and very knowledgeable. Micheal was great!
This store is the best. They totally helped me with a magsafe and were super nice.
They were friendly and had the parts I needed at a good price. Apple support wouldnt hardly talk to me let alone tell me what the part I needed was called. Store looks good and staff was great. Thanks guys!
I love the guys at Megawatts! They have fixed my 2011 mac laptop pro twice now. Very pleased with their work and will be bringing them my future computer worries!
Excellent in my experience. Have gone here when having computer problems I didnt know how to deal with, and I’ve been happy with the results (as has my Mac)! Also a good place to get used gear.
Megawatts seems to actually do a good job and theyre priced reasonably. HOWEVER! They take forever to get a computer back. Theyre much easier and cheaper than the Apple store. So Id consider them the lesser of the 2 evils.
I have used Mega Watts twice in the last year. My old macbook was falling to pieces. It was going to cost $300 + to fix it. Then I noticed a bigger better faster model at an astonishing price. And, they traded my old one in for the repair price! I find their repair prices reasonable and their staff very helpful and nice. I def recommend this company to my friends.Thanks Megawatts!
LOVE this place. I just purchased my second computer (both macs) from MegaWatts. What I love most is that when I share with them what I want...THEY LISTEN...they dont try to upsell this or add on that...they simply listen to what I wish to accomplish and then provide THE RIGHT tool. I know...shocking!!! Alex and staff rock. Period
Fast and reliable in every fix Ive needed! Great finds and always friendly.
While I was happy with the end product and the customer service, the process was annoying. First, I requested to pick up my purchase in store, and it was shipped anyways. Second, the macbook I received was not the one I ordered. While I was able to swap it out, this mistake shouldnt have happened, nor been blamed on a vendor. Also I didnt receive an apology or any compensation offered for the trouble. This was my first macbook, and I dont think Ill go through here again if I have a choice.
Nice place good very patient and helpful nice stock of very reasonable Macs and HP pcs
Best used apple products staff is very helpful
Great customer service and great prices.
Came in with a Mac issue. Megawatts knew exactly what was wrong and it was a quick fix. Thanks you
Excellent customer service! MegaWatts really stand behind the products they sell. Highly recommend!!
Tyler was awesome to work with, and they exceeded expectations on the computer I was looking for! I would definitely recommend.
I was treated more like an imposition than a valued customer. When I asked tech for an approximate time period for repair, I was given a response in an almost eye-rolling manner. My phone was there for 7 days and no one contacted me to give me updates. I initiated all communication. They were not personable at all. I dont know how they stay in business. I would never recommend them to anyone.
Need a charger for you mac? Well they have used ones up for offer at a fraction of the price of a new one and alot of other macbook and imacs and accessories and they make repairs as well at awesome prices!! Go here before you go to the mac store its worth a shot!!
I have been purchasing Apple products from MegaWatts for several years and have never been disappointed.I also brought a friend the MegaWatts a few months ago, and after many good answers from the sales staff, he purchased a MacBook Pro.I highly recommend MegaWatts...!
If you dont have time to make it to the casino and throw your money away, this place will take care of that for you.Feel like purchases trash from liars and cheaters, this is your place.Youre welcome for the heads up!
So low key and awesome ! I will definitely get a Mac from here ! So affordable !
Got a good deal on some speakers will be back
Outstanding service and knowledge. extremely customer friendly.
Best place for all Apple products!
Wonderful, quick service when I needed a new disk drive for my 2011 iMac. Friendly, knowledgeable staff help you with anything you need. Great prices on what they sell; everything from older accessories for PowerPC Macs to the latest Retina MacBooks. If you need Apple products or accessories in Tulsa, you need to go to MegaWatts.
They WILL rip you off. They do not care about customer needs at all. I was a long time customer and they sold me a used computer with bad Wi-fi and did nothing to remedy the situation. Then they charged me $60 to do a return! On a deficient computer. And they were rude and obnoxious on top of all that. That place sucks. Stay far away. Amazon will give you better service than those A-holes.
TERRIBLE TERRIBLE TERRIBLE STORE. ABSOLUTELY NO HELP. DO NOT WASTE YOUR MONEY. LETS HELP THIS PLACE GO OUT OF BUSINESS BEFORE IT SCREWS MORE CUSTOMERS.
Great staff, very helpful and they have everything!
Megawatts is fantastic! They are so helpful and were very quick to get me my computer back! I will most definitly be back!
Have always been helpful and have done a great job.
Buy from a reputable Apple Store in the Tulsa mall, even though its more money, you can continue to buy apple care for years. These guys make you pay after the 30 day warranty is over, way more than Apple Care would ever charge.
Waited for a computer repair for three weeks without a single call (or returned call after numerous voicemails) to explain the wait. After being told that my computer would be repaired on the third week and going to pick it up they informed me that they had lied and never recieved the part needed for the repair. No apology. Terrible customer service and an enormous waste of time. I will stick with the Apple Store from now on.
Bought a used 27 inch Imac for my business. It is phot and video heavy and it hasnt let me down. I purchased additional memory also. It had to be ordered but was in quickly. I have never had anything but good experience with them. Had a project come up that required portability and purchased a MacBook pro from them also. They have stood behind all purchases. I really believe that those that do not have good experiences shoulder some of that blame by not paying attention to policies. There are definitely situations where the customer is not always right. They will bend over backwards to help you, but they like myself run a business.
What a RIP!!!!Bought a TV that allegedly was never opened with a full manufacture’s warranty. TV came, set it up and it had a 3/4” vertical strip of dead pixels. Phoned MegaWatts and was told either ship it back or deal with Visio. Phoned Visio and they said that the TV was sold from Sam’ Club four months earlier, so NO MANUFACTURE’S WARRANTY. Visio said MegaWatts is not authorized dealer and CANNOT offer manufacture warranty. At that point I lost all faith in MegaWatts, filed a Paypal claim to be sure I got my money back. The carton and packing foam that the TV came in from Megawatts was in such poor shape I had to ship TV back to Megawatts using carton from replacement TV I ordered from Best Buy.Conclusion; Paypal five out of five stars, Megawatts zero...
MegaWatts just made a bad situation better.
Their staff is very friendly and knowledgeable. Large selection of things to choose from, not just a Mac store.
Was very helpful.
Repaired my Mac for cheap, in less time than any other place told me theyd do.
Great deals
So helpful!
Great people!!!
Friendly
Laptop
Expensive prices