We bought a 2012 Jeep Liberty from them and the transmission went out within two months of owning it. They do not thoroughly inspect their used vehicles. I called up there to inform them of the issue and their response was “sorry”. Now we are out $3,000 for a new transmission. Definitely will never recommend or do business with Lexus of Tulsa again.

Sam in the service department was excellent to work with. There was a delay in the maintenance work that he more than made up for with great service. If you want quality customer service, drive a Lexus!

My appreciation only for dealer which they made it happen for me I am out of state buyer received my Porsche Panamera. I had some request about the vehicle before make the purchase but Lexus of Tulsa did not turn me down they welcome my requests and closed the sale. it has been a month and car drives as it supposed to. This is true review and I think they deserve Five star. Would do business again.

Bought a used Lexus GS from here and everything was a breeze. Thomas Hector was my salesman and he was excellent. I was searching all over the country for my new car and this is by far the best experience I have ever had buying a car.

Ask for Steve Wolfe, he responded to my inquiry for a Lexus on a Sunday on his day off almost immediately after I put in my request, followed up with me on Monday morning as promised, gave me exceptional service, extremely professional and polite, and not pushy at all. Work with him, you won’t regret it!

I took my Car in for ran oil change yesterday and I have to say this place is awesome. Everyone there was awesome and the place was super clean. Lexus of Tulsa will be my number one place to go for now on

I came in to look at a few cars I found online. Thomas Hector was my sales representative and he treated my husband and I with the utmost respect and kindness.He took his time and made sure we got to look at everything!From our exploration, I fell in love with this one SUV!I took it for a test drive and determined this is the ONE!!Thomas worked tirelessly to make it happen while making sure I am happy!!I HIGHLY recommend working with Thomas Hector of Lexus of Tulsa!

Tried to lease a GX 460 and payment was double what it should of been, actually double. Reason from manager “ because we can “. We left and wont do business there again EVER. All this with 800+ credit score.

Ive been coming to Tulsa to have my Lexus serviced since 2009 and I always satisfied with the treatments from Lexus of Tulsa. I bought my first Lexus from here back in 2008 and brought other Lexus cars here when they needed services. Im on my 4th Lexus and the treatment I received today is the same as previous visits. Valet persons and service advisors are always professional. Ryan Pickett is my service advisor for my visit and hes great to work with. The facility looks cleaned and sanitized and everyone wore masks. I got all the services I need promptly and its worth the trip since I live in NW Arkansas.

I didn’t purchase my Lexus from Lexus of Tulsa, but recently I had to get my RX350 serviced and I was definitely treated me like I was a lifelong customer at all points of contact. Wonderful service! What a fabulous group. I have nothing but great things to say. They also gave me a loaner RX so I wasn’t stuck without wheels! My service tech Jason was super helpful and kind. I’ll be back! 💯

Excellent experience with Steve Wolfe, my sales person at Lexus of Tulsa. I bought my LC500 used and sight unseen while living in Florida. He was super responsive, knowledgeable, great personality and also even replied to my messages throughout his time off during Thanksgiving. They included the car shipping/delivery service as well.Couldnt have asked for a better experience or more beautiful Lexus! 10/10.

Horrible service department experience. I’ve been trying to schedule window tint and the installation of a spoiler for 2.5 weeks. I’ve called no less than 15 times and left 3 messages. I’ve still not received a response. I called Eskridge Lexus (OKC) and immediately was able to speak with a service consultant to obtain a quote and schedule an appointment. I’ve purchased 2 vehicles from Lexus of Tulsa and had a good experience; however, I won’t do business with them again.

Thomas Louis - this was an excellent experience from the moment I met him I realize that I was buying the car, I really enjoy working with him and there should be more people like him, I was so nervous about making a purchase and he made it seamless !! Now I get to enjoy my BMW 330i Xdrive !!

Love this place! Customer service was very helpful and were able to do a maintenance routine in a very short notice. In addition! They have a fitness facility. I was able to work out while my car was being maintenance! How cool is that!!! Thanks guys! 🤩🤩🤩🤩

I did not have a good experience at Lexus of Tulsa. I was told previously when scheduling the appointment I could have a loaner car, but chase my consultant told me I could not. I had to be at work in 2 hours & told me I would have to wait for them to finishBut the director of servicing & Doug were very helpful & tried to get me a loaner car. They made my experience much better.

Ive now purchased my second new car from Darren Murdock at Lexus of Tulsa and I couldnt be happier. He went above and beyond to put me in the cars I wanted.Everyone is extremely nice including sales manager Greg Benedek. Im just happy we in Tulsa have such a great Lexus dealership to work with. Look forward to working with Darren in the future!

My sales rep was Steve Wolfe.Transaction went smooth. My 16 year old daughter loves her Lexus GS 350.He had it shipped right to our door step in Mississippi.

Lexus of Tulsa has always been great! Chase Barnhart from the service department and Thomas Hector from the sales department. Both of them are excellent.

The dealership impresses us every time we talk or work with them! Our RX was in the service department for routine maintenance we used a loaner over night and left our garage clicker on the visor of the loaner. We had no other way to enter the home. We called (after the service department was closed) and Kent (our salesman) and 4 other sales team members worked on locating the spare key, and the figuring out which car I had to retrieve the clicker for us! We will never purchase from another dealership, or any other brand of car. Thank you Lexus of Tulsa for taking such good car of us!

I’m basing this review off of my most recent experience. I say this because the first couple of times I visited, I didn’t feel like they took me seriously and wasn’t a fan of them (both Thomas’) not following up with me. Luckily, JILL JACKSON was able to help me this time, she followed up and that was one of the reasons I decided to go with Lexus vs competitors. She was nice, patient and extremely helpful during and after the process. She will go above and beyond for you. I’m ridiculously happy with my purchase and would recommend Lexus vehicles and Jill at this location.

Can’t begin to explain how much i love coming to this service department.Jason Freed is always so easy to work with. Im loyal to Jason because he always takes care of my car when needed, gives me a loaner and is quick to update!

Great!! I love my Lexus Es350

They let me hang out with my dream car while waiting for an oil change!

Great dealership. High customer satisfaction rating. Great people. Great service.

If compare to other dealerships.This dealership mark up price way high and turn around they mark out those numbers on sticker like they are give you a good deal. Like they good people. Actually they sale you a price they want . Example they want to sale the car for $80,000 they will mark up to $90,000 or even $92,000 turn around they cross out that numbers and put in $80,000 just a trick. People will think wow $10,000 off but actually not. Awake when you purchase I dont see why sale person make 70k to 120kincome with out high school diploma

Great and friendly service. We came in from out of state and the process was very easy. Todd made us few at ease and picked us up from the airport. The car was ready to go for us after we did a short test drive and signed the papers all within an hour. The dealership itself is one of the most beautiful I’ve seen. Apparently there is a gym upstairs for customers to use while their car is being serviced!

Service department is quick and efficient! I recently moved away and am missing how amazing the service was in Tulsa. Chase was always on time, the rental process never took long to set up, and the service was always done within the promise time (or earlier)

Picked up a certified Lexus. Could not speak more highly for the level of treatment Todd gave us. We flew in from out of state to take a look at this car. Todd walked us through the condition to make us comfortable spending the money on the flight. He promptly picked us up from the airport and got us through the dealership in under an hour. Truly valued us and our time. Check them out if you are looking for a vehicle. Definitely recommend.

Randall Horton was great. Helped us find our sons first car. A quality used car that was originally sold and serviced from right there. We came in from over 100 miles away and they held the car for us while we made the trip. Wonderful experience and after the test drive we were sold and my son was thrilled. They had us out of the door in no time at all. Thank you Randall and Lexus of Tulsa!

Best dealer in Oklahoma. Lexus holds true to Every promise they’ve made us. We never purchase the extra Road Hazard tire Protection. It’s steep in price and our experience with dealers selling them has been less than impressive. Lexus of Tulsa, Bravo! We originally said No to the tire protection plan. a bit later my wife gave in and purchased the expensive package. First time a dealer has delivered on the tire replacement package without a 3rd party requiring this document or that document. Tulsa roads are that bad & we are grateful we purchased Lexus road hazard.Bought the big SUV, have had 3 tires damaged in under a year, Tulsa construction. Lexus replaced every tire, every time, no hassle, no question, no cost! Lexus of Tulsa definitely delivers! Honest dealer, salesmen and service department. 5 stars ! Thank you & hats off to Ryan in service & all of you at Lexus of Tulsa!

Not the one to blast anyone or any business online but I have had it with this place and will be contacting Lexus Corporate, just glad I kept all the pictures, videos, audio recordings, texts, emails and paperwork regarding last several visits to the Service Department.

Zach was a great salesman from the first email all the way to purchasing my Lexus NX! I had many questions that he had no problems answering, took me for several test drives, texted/ called etc. Wasn’t pushy at all, which I have experienced at many other dealerships in Tulsa. They don’t seem to negotiate much on prices but I still feel like I got a great deal. Thank you Zach and Lexus of Tulsa!

Excellent service and sales man Mr. Margus Niiholm is a great guy !

Looking for a used car/low mileage for my wife. We have a 2011 Lexus we bought new at Lexus of Tulsa in 2010. Its been a great car but wanted something with less miles. I went over to look at one I found online but it had already been sold. Sad Hi to the sale manager who sold me my first 2 Lexus. The young lady that handled my inquiry was very nice. It reminded me that Lexus of Tulsa is a premier new and used car dealer. Sales and service, second to none.

We recently traded for a Certified 2012 Lexus ES 350. This was our most pleasant trading experience ever. Judy Weakly is one of the most capable, competent, and personable sales people we have ever dealt with. Judy and the other staff people we dealt with were very pleasant and seen to always place the customer first. There were no high pressure sales tactics used, and all our questions were answered in a very courteous and professional manner. Lexus of Tulsa has a great facility staffed with very capable and professional people. Thanks for the experience.

David helped me this time as my regular service consultant, Jason, was out. David did a great job and called me when my vehicle was ready to be picked up. I hate having to wonder if it is done when they said it would be done, so I appreciate the call. Good communication everywhere in the process. I really like the clean and efficient drop off / pickup area. Everything was great, as usual.

A few weeks ago, I purchased my third Lexus from Lexus of Tulsa. Once again, the experience was great and positive. There was no hard pressure sale from the representative Justin Mayer. He basically took the approach of letting the Lexus quality sell itself. The staff at Lexus are knowledgeable people that represent the company well. They exceeded all our expectations from start to finish. As far as Im concerned, Lexus of Tulsa is the place to purchase a Lexus vehicle.

We had a tremendously positive experience with Lexus of Tulsa. It actually began 10 years ago when I was looking for a car, I was assisted and the experience was positive but ultimately didnt buy from them.Then two years ago I visited again and met with Aaron Little, he was tremendous to deal with. Again I did not purchase but he was extremely helpful as I narrowed my choices.In December I came in again, asked for Aaron and again had a tremendous experience. This time we purchased a CPO Lexus at the end of January. Aaron was fantastic to deal with, the entire process from start to finish was the best Ive experienced EVER when buying a car. Additionally, the service department is fantastic. I scheduled a visit, picked a loaner and had the tires rotated and a minor rattle repaired.Overall a fantastic dealership.

This was my second purchase from Lexus of Tulsa. Both experiences were exceptional. I was treated with respect. I wasnt stalked or grilled for my personal info upfront. All of my questions were answered. The price negotiation did NOT take place in a small office with the salesperson going back and forth. The facility and services are truly of outstanding quality. My car was delivered super clean and ready, and all of the features were explained. Plus, it was quick. I highly recommend Lexus of Tulsa.

Top of the line customer service. Could not have asked for a more pleasant experience. Aaron was personable and easy to get ahold of if I had any questions or concerns. He followed up with me after the purchase of my vehicle which gave me peace of mind. Well worth the drive to Tulsa. Will be doing business here in the future!

We could not have asked for a better experience at Lexus of Tulsa. Our salesman, Thomas Hector was amazing. He was helpful, knowledgeable, and was never pushy. He was sincere in helping us make a decision we would be happy with. He has bent over backwards with regards to Customer Service. He drove me a loaner and picked up my car for service when I was unable to leave the office, and when I picked it up, they had washed it too! I am very happy with my purchase. Our experience with Thomas has us feeling like we will definitely choose Lexus of Tulsa (& Thomas Hector) for all of our future purchases. We will definitely be recommending him to our friends and family. Go see Thomas! He will treat you right!

Always a great place to deal with. No running around the bush on pricing. Always upfront and honest. The sales team is great, very knowledgeable and nice to work with even if you dont end up buying.

I had an excellent experience with Lexus of Tulsa and our main contact, Darren. Not only was the buying experience great, but Darren stayed with me until the car was ready and walked through all of the features before I left. The best part was what happened after the purchase, I received multiple notes from Lexus and Lexus of Tulsa thanking me for my purchase. I will be referring friends and family to this dealership!

Had a bad experience with their service team. Front bumper on my GX460 popped out and also asked the service advisor to check wheel balance. Service advisor Sam said he can get everything fixed. After 6 hours of dropping the car at dealership, Sam called and said my car is ready. I specifically asked is the bumper fixed. He said “Yes, it wasn’t a big deal, minor issue”. When I went to dealership and looked at the bumper it popped out again. All they did is pushed it back in, which i can do it myself. When I asked him, why it was not fixed, he said “we just fixed it temporarily, if you need a permanent fix you need to take it to a body shop”. Wasted my whole day. And the wheel balancing was even bad. My car is wobbling more than before. All they did is rotate the tires and gave it back to me and charged me $120. I don’t trust this dealership anymore. Take your car somewhere else for service.

My wife and I recently purchased an RX350 from Lexus of Tulsa and thanks to our salesperson, Mike Wolfe, I really enjoyed the process for a change. The facility is beautiful, the people were all very nice and accommodating, the inventory is substantial and the followup after the sale is top of the line. We will definitely be going back to visit Lexus of Tulsa.

The overall provided services we good. The employees have high manners and they do their best to make you feel happy. However, I tried detailing the interior of my 2007 es350. The detailing was not as excellent as I expected. There are still some marks on the carpet that were not removed after the detailing.Overall good place.

The entire team at Lexus of Tulsa is amazing. I had a great experience with the dealership, especially my salesman Tony Rodriguez. Tony made sure I found the perfect car for me, was never pushy, and always made me comfortable with the buying experience. Dan Huber with the Finance Team was also great to work with. Truly a great team and a great experience - I would recommend the dealership to anyone.

My husband and I bought our son his first vehicle this week. Our salesman, Thomas Hector was SO great! He took the time to answer questions not only from us but anything our son asked as well! I appreciate Thomas making his first car buying experience something great he will always remember!

After working with a couple of other car dealers and getting the usual pushy car salesmen attitude we went to Lexus of Tulsa. We noticed an immediate difference when we walked onto the lot. While it was obvious we were at a dealership and the salesman came outside to greet us he wasn’t pushy, but friendly and helpful. Unlike the other dealers when we thanked the salesman for his time and let him know we were simply looking he thanked us and welcomed us back anytime.After more shopping and pushy salesmen and even more pushy management or closers we decided we were tired of the game and went back to Lexus of Tulsa where we looked up the kind salesperson, Kent Procter, told him we were ready to talk more about a purchase. Mr. Procter was very kind, knowledgeable, the kind of service you receive when you go to a high end hotel or restaurant looking for a better quality service at a known price. After negotiating a respectable price based on all research possible we settled and the purchase was quick and painless. From the sales experience we were taken to the closing where we were offered extended warranty packages. Normally this is the second time you get the, “you really need it and should buy it beat down”. Instead we were advised of the different plans and the value added in each option. After signing all paperwork we were then taken to our car by the Delivery Specialist, Brittani Johnson, who was one of the most kind, and sincere young lady who was as excited to show us our new vehicle as we were to receive it. She didn’t rush her time but instead treated us as if she was only here for us and time was no issue.If you are asking yourself, “Should I, or shouldn’t I?” Don’t think about it. Know you are going in buying quality, you receive a quality service and expect to pay a reasonable price for it.Thank you Lexus of Tulsa and especially Mr. Procter, and Brittani Johnson.Ken and Kathy

We couldnt be more happy with Lexus of Tulsa. Aaron Little and Curtis Dickey helped us with the purchase of our GX460 and they were very courteous, knowledgeable and pleasant to work with. My wife and I would highly recommend Lexus of Tulsa to anyone who wants to purchase a quality vehicle. We have already recommended this dealership to several of our friends and colleagues.

I had an airbag recall completed here. Friendly, professional staff. Beautiful facility, spotless; complimentary snacks and drinks. Truly enjoyed my visit here.

We had a great experience at Lexus of Tulsa. Our sales guy, Joe Odom, was very helpful and attentive to all of our needs. There were a couple of cosmetic issues with the interior leather, and they fixed it without hesitation. We traded in our car, so we were down to one vehicle, and the leather fix took longer than expected, so Joe delivered the car to our house since I didnt have a mode of transportation at that point. I would go back in a heartbeat, and recommend it to anyone in the market for a Lexus!

Recieved a fantastic deal from Mr. Dickey. We had our own finacing and they didnt presure to go through them but still treated us very well.Follow up process is outstanding! They care about whats important to the customer!

We recently purchased our son his first car at Lexus of Tulsa. We had the pleasure of working with Thomas Hector and he was outstanding! Even our son said, He was really cool! Thomas made us feel welcome and was very helpful from start to finish. We will definitely pass his name along to anyone that may be looking to purchase anything at the dealership!

After driving from Rogersville Mo to look at the 2007 Chrysler Aspen on May 09 2015 sales consultant Kent Proctor was great very knowledgeable and Todd Morrison general sale manager both were great very prompt and courteous willing to negotiate over the phone and web to make the deal right. After having a few issues with it the boys over there at helped making it right and resolving the problem.Fine group of people and honest Thanks again guys will be back when in the market again if they have what we are looking for

Bought a pre-owned car from Lexus of Tulsa and the experience from start to finish was hands-down the best Ive had in my 20 years of buying cars. I was an out-of-town buyer, and Antonio described the condition of the car over the phone in fine detail so that I knew what I was buying before walking onto the showroom floor. The negotiating process was extremely fair. When I arrived in Tulsa, Antonio picked me up from the airport...awesome service. The car was exactly as he described, impeccable condition. They had all the paperwork ready to go and I was on my way within 30 minutes. This is a first-class organization and I wouldnt hesitate to buy another car from them when the time comes.

We have been using their service department for the past 15 years for our used Lexus vehicles. The service department is amazing. As a direct result of our experience with them in this area, for the first time in 23 years we just ordered a NEW 2018 Rx450h. The experience was so pleasant and we are anxiously awaiting the arrival of our new SUV!

What a great dealership!!! It was absolutely the best car buying experience my wife and I have ever had. Kendall was a great salesman - and by that I mean he didnt try to sell me, he just answered my questions and worked with me to find the best deal on my new Lexus GX 460. Everyone from Matt the manager, to Bobbie Jo our financier, to Ryan our deliver technician was a joy to work with, and all-around good people. If you are in the market for a new Lexus, you must visit Lexus of Tulsa first! We know where we will buy our next Lexus...thanks again to all the fine people at Lexus of Tulsa!

Nice place, nice people but acted like I was crazy for trying to negotiate the price on a vehicle. Trade in offer was very low and he just kept saying they couldnt come off of the price at all. Maybe because they knew I drove 4 hours to see the vehicle. Drove home without it. They called for over 2 weeks asking what can we do to work a deal? That ship has sailed. Overall they are nice people just disappointed in the experience.

I come here for my service from time to time, visited today and as usual superior service..chase is super knowledgeable. This is a great place to service your lexus.

I am incredibly satisfied with the level of service I have received from this dealership. They are fantastic people and gave me the best price, the first time. Other dealerships I have been to have made me wait for hours and have never gotten anywhere. I went in to the dealership with my vehicle and left with my new one in less than 3 hours. I am so proud to tell people about my experience. Darren Murdoch was my salesman and he helped me every step of the way. I am very impressed and look forward to keeping my business with them in the future.

I will just keep this short and to the point. Ive purchased several Lexus vehicles at this dealership over an extended period of time. I have never been treated unfairly. My service calls have always been handled professionally and everyone has always been courteous. My vehicle purchases were fair. My salesman gave me fair trade in value with excellent financing tools and services. I will buy my next Lexus at this dealership. I would recommend Lexus vehicles to friends. I would strongly recommend this dealership as your purchase destination.

My experience with Ryan Lame purchasing a 2007 Mustang convertible was easily the best experience I have had purchasing a vehicle.I purchased the car sight unseen based on photo’s on the stores website and Ryan’s description.We arrived late Saturday afternoon and were excited that the car was actually better than we expected.The paperwork was ready and we were in and out in no time.Very Highly Recommended!

Lexus of Tulsa sales manager Justin Mayer, finance manager Chris Daley, and delivery specialist Karen Finely were most professional, attentive, and courteous from start to finish with assisting our purchase of a new 2016 GS 350. They each patiently took the time to answer all our questions and to carefully explain all of the features, operation and technical details. It was realy a breath of fresh air to have had a very pleasant and enjoyable no hassle, no pressure car purchasing experience.

Pure Pleasure… is how we would describe our first buying experience at Lexus of Tulsa. My wife and I purchased a 2013 certified pre-owned RX-350 with the professional help from Joe Odom. He was the friendly greeting as we walked into the show room. Joe was concerned about meeting our needs first. With his product knowledge, attention to detail, and low key approach… Joe had us at “Hello”. We highly recommend Lexus of Tulsa and Joe Odom for the perfect car purchasing experience… Truly First Class. Keith and Pam Sept 2014

We drove from Dallas after having pretty bad experiences with dealerships closer. Joe Odom handled the negotiations via phone and email seamlessly, though many questions were pretty specific and detailed. We left Dallas, and after showing us the car, etc, Joe introduced us to finance guy Dan Huber. Efficient, hilarious and honest. We look forward to buying more cars, and making a day trip of the drive up! Thank you!

Best car buying experience! Thomas Hector is no pressure, very knowlegable and makes you feel like you are his only customer. We were shopping for a new vehicle and drove several at different dealerships, but stopped looking when we came here. We made the decision on a new SUV and will be going back to buy from Thomas in the next few weeks.

Love my new car. Jeff Henderson was awesome to work with.I am very happy with the way I was treated, and the professionalism shown by the staff at Lexus of Tulsa. Great Cars, Great Dealership.

We purchased a Certified Pre-Owned RX350 from Kendall Thomas about 3 weeks ago. We received excellent service throughout the entire experience and after. A couple of months prior to making our purchase, we made our first visit to Lexus of Tulsa. We were only window shopping that day but were so impressed with how we were treated. We told Kendall right away that we were only looking and not ready to buy. He didnt push us in any way but treated us as potential future customers and spent a lot of time showing us cars and sharing information about the Lexus brand. When we were ready to buy, we knew it would be from Kendall and Lexus of Tulsa. It was one of the best and easiest car buying experiences we have had. And we love our RX350!

Got to work mostly with Darren Murdock. Absolute pleasure to get to know him and the rest of the people at Lexus in Tulsa. No complaints whatsoever. Everyone treated us with courtesy and professionalism and it was an environment that will be hard to replicate elsewhere. Thank you very much specifically Darren, and the rest of the people who helped us during our visits.

I couldnt have asked for a better car buying experience. Both Kent Proctor and Joe Odom were fantastic throughout the entire process. I wasnt able to come in until 15 minutes before closing time and Joe stayed an extra hour even though we werent able to close on the deal until the next day. I have since been by twice and both times have been greeted like a high priority customer and a friend. Its obvious that Lexus of Tulsa takes pride in their customer service because it exceeded all of my expectations.

Al Hufford, Kedrick, and Chase at the service department are hands down the best. I drive up from OKC to get my Lexus serviced at this dealership; they do a fantastic job of explaining everything in detail and being absolutely up front and honest. I would probably purchase another vehicle from this dealer because of how satisfied I am with their service department.

My regular service advisor, Sam, is awesome. (5 stars). My experience with the others have never been good (lack of information, updayes, no call backs, etc) I have complained on deaf ears to the dealership with no response.

We had the best car buying experience at Lexus of Tulsa. Everyone we encountered was extremely friendly, patient, and knowledgable. We absolutely love our new car and would recommend not only a Lexus, but this particular store and set of salesman to anyone looking to purchase a new vehicle!

They made getting into the lease just right. My second lease is even better than my first one. I love the sales and service departments, they are so helpful. Thanks.

Elroy in the service department is wonderful! He knew exactly what my car needed, and he is extremely personable and friendly. Great professionals like Elroy, Joe Odom, and Wyatt are what make us a Lexus family.

I have used the service department at Lexus of Tulsa for the past 3 years and have had a great experience. When I decided to purchase a new car this month - I walked through their front doors and was greeted by Jeff Henderson. He was GREAT!! He made my buying experience easy!! He is NOT your typical salesman----he listen closely to everything I said and even though they did not have a car on their lot that was the right color with the options I wanted-he had one located for me within a couple of hours (if that long) of me leaving the lot. THANK YOU, JEFF!! I love my 2016 NX200t F Sport!!!

My boyfriend, Kody Hough and I dropped his Lexus off to get any recalls associated with the car fixed. Sam assisted us and treated him with the utmost disrespect & was unwilling to give us a loaner vehicle for the day, even though he told us the recalls would take most of the day to complete. We live an hour away, so this would have been a huge inconvenience to us and would have left us at the dealership all day. Finally, he agreed to give us a loaner. Upon returning, he called us lecturing us when the dealership would close even though we let him know we were on our way. The car Kody had them service today is a 2007, so it’s not a brand new vehicle generating them thousands, but it is still a Lexus and we are still people. No matter what type of vehicle the public brings to Lexus of Tulsa, they should treat them with the same respect, willing to serve their loyal customers. This kind of treatment makes it difficult to want to buy another Lexus even though we love the brand and the vehicles they produce.

I should have posted a review when we bought our car new last year, but honestly we have now used them for service for a year so this review is probably more accurate. Lexus of Tulsa is a great dealership in every way I highly recommend them.

This was the best vehicle purchase experience I have ever had. My transaction was complicated; an out-of-state buy of a recent trade-in. Ryan Lame facilitated a seamless process with as much done before my arrival as possible. He and Joel Andreasen stayed a little after close on a holiday weekend to finish the paperwork. Todd Morrison helped settle some details between Oklahoma and Texas regarding sales tax several weeks after the deal was done. The team was transparent, honest, accommodating, and fast. They priced the vehicle competitively - which got me interested - but the service sealed the decision. I could not be happier.

The customer service is horrible, they do not put their customers first, and after the horrible experience I had here with their manager and sales team I will never come to lexus again, I suggest Steller Auto if you still want excellent Customer service and great prices, Lexus should be ashamed of themselves with how they handle paying customers!! If I could rate zero stars I would!!

My wife and I recently purchased our first L Certified 2013 Lexus GS350 from Lexus of Tulsa and our sales consultant was Tim Estes, over the past 45 years we have purchased will over 20 new cars from dealerships here in OK and Texas. I must say this was by far the best experience we ever had. Tim not only had the knowledge but was a pleasure to work with start to finish and NO PRESSURE!!!!! Almost unheard of in todays world. This is our first Lexus but will not be our last. I would highly recommend Tim and Lexus of Tulsa to all my family and friends. I will let u know if the service is as good after the sale as before.

Love coming here for service. Everyone professional and nice. Waiting area very comfortable. Offer loaners as well.

Great and honest staff and genuinely cares for all intersted customers. If looking for a car you should start here. Judy Weakly and Joel will take care of you.

I worked with Tim Estes with a vehicle I found online searching from Houston. Communication was fast, simple, smooth and pressure free. Everything was shot straight, no crazy fees and no BS. I flew it, Tim picked me up and within an hour I was leaving with my new to me car. The car has been as advertised with no issues. I wouldnt hesitate to purchase another vehicle from them again even from Houston. Cant say that about all the dealers Ive dealt with. Even the finance department was pressure free, no pushing to buy extra stuff, simply offered it. O and this review was not prompted, asked for or part of some heres a $100 gift card to write us a good review swindle. I dont even think anyone mentioned a review, they deserved it so I took time to write it.

This was by far the best car buying experience my wife and I have ever had! We bought our new RX 350 two weeks ago from Joe Odom and his teamate Dean. They really went the extra mile to ensure we were satisfied. During the negotiation, the General Sales Manager Todd and New car manager Matt worked together and came up with a solution that met our budget comfortably in the vehicle that met our wants and needs the most. The entire experience was top notch from sales, finance, and even a specialist (Jake) that went over the delivery of the vehicle and all the high tech bells and whistles. I would highly encourage anyone in the market for a luxury vehicle to shop here first and ask for Joe! Joe and his team earned our business as well as our future business. Thank you Todd, Matt, Joe, and Dean we really appreciate you and looking forward to working with you again in the near future!

Absolutely the BEST car buying experience EVER!!!! Dean Cobbs, was like buying a car from my dad! He was informative, patient, easy to work with, honest and genuine! If you are in the market for affordable luxury, visit Lexus of Tulsa! They will not disappoint!

Short version,Thomas Hector, Sales Consultant, was absolutely terrific. Blake King, in the Finance department, was wonderful. On your visit please ask for them. You will not be disappointed. 5+ Stars.Long version,We have used Lexus of Tulsas service department for years, so we knew the Dealership was high quality. It is very clean with all the amenities you want.When we were forced to search for a car, due to a negligent driver and a horrible insurance company, we knew that Lexus of Tulsa would treat us right.Thomas Hector was the Sales Consultant that met my wife on her first visit. She was impressed with Him and the assistance he provided. When I returned with her, I discovered that He had genuinely cared about finding her the right car and not just selling her something. He had really listened to her and found what suited her.Once she found her car, Thomas took the time to help her understand the advanced features, not just showing her once. We both would highly recommend Thomas Hector to anyone seeking a vehicle.Lexus of Tulsa also has a terrific Finance Department. We were served by Blake King. He was very nice and took time to explain the documents. He did not try to rush us from reading the documents.So when you visit Lexus of Tulsa, please ask for Thomas Hector. You will not be disappointed in him.The Kennedys

Attempted to purchase a vehicle here (via email and FaceTime) but will not attempt again. The salesman was helpful for the first day but after we started the negotiation process he kept blowing me off saying he would get in touch with me the next day. Four days later, after numerous emails telling me each day that he would get ahold of me the next, he emailed and said the car was sold. Disappointed in the sales manager’s response saying that his salesman did everything he could. If repeatedly blowing off a potential customer for days and then selling the vehicle to another party is their idea of doing a “thorough job” then I recommend they go to remedial customer service training.

EXCELLENT Customer service. They help everyone thats come on their dealership lot. Very friendly!!!

Best car purchase experience Ive had. Every car dealer should structure its customer service model after Lexus of Tulsas. From purchase to financing to technology training, an easy, excellent experience.

This was one of the easiest car buying experiences Ive ever had. From the first phone call to check availability to ensuring sure the car I was buying was spotless before I drove off, all of the associates were very friendly and helpful. They treated me as though I was buying a brand new LS despite me buying a pre-owned car that was several years old and rather inexpensive.My sales rep Joe Odom was a great help, making sure everything was taken care of, and working efficiently through the process while taking what seemed like a lot of pride in selling me a car that wasnt even a Lexus, because it met my needs better.I highly recommend both Joe and the dealership (which is very tastefully decorated, and exceptionally clean even in the service area) as a whole.

Excellent service and top quality used cars. Jeff Henderson was great to work with. Will highly recommend!

I there there for them to get an estimate and why my Lexus was shaking and they told me that I needed a whole new front end that was going to run me about $7,000 I got charged $250 for them to tell me that at the end of the day it was just a bad tire. I feel like I paid $250 for a cup of coffee I would not recommend them to anybody.

Had an awesome purchasing experience from the entire staff (Todd, Chris and especially from Tony Rodriguez, in sales). My wife loves her LX570. Keep up the good work

Nice to be able to purchase a new Lexus at your own pace and pleasure. Outstanding sales and service is the reason why my wife and I have been coming back to Lexus of Tulsa for almost 10 years.

My fiancé and I were greeted by Jeff Henderson once we pulled up to Lexus of Tulsa. Jeff was helpful and amazing throughout the whole process. I wanted a black on black NX F-Sport and they didnt have one on their lot but Jeff did everything he could to find me one. He found one for me and had it delivered to me on a day that worked for me. I couldnt have had better customer service. Jeff and the entire crew at Lexus of Tulsa were very accommodating from the time I showed up to the time they delivered my car to my house. I would definitely recommend Jeff and Lexus of Tulsa to any of my family and friends.

Top notch service to go right along with the best line of cars around

Weve been customers since 2010 (three vehicles so far) and the shopping and service experience at Lexus of Tulsa are head and shoulders above every other car dealer and manufacturer weve utilized over the past 35 years. Its really nice having the same people working with us the entire time (Aaron Little in sales and Kedrick in service), as they get to know us personally. Highly recommended!!!

Thank you, Judy weakly for everything. If anybody needs a car go to lexus of tulsa and ask for Judy! She is wonderful! And Joel was a great as well! Thanks for everything.