We purchased a 2021 Grand Design Momentum in May of this year. We paid the full amount agreed upon. One of the major things that we required our new RV to have was a heat pump because we will be living in it for travel and for my husbands job. The salesman and the man that did the instructional walk through assured us it had a heat pump. We actually asked this question several times because we wanted to be sure it had one. A few months later, we realized it did not have one when we went to use it. We were informed by Grand Design when my husband called them. The dealership refuses to stand by what they told us and resolve the situation. Not only that, but 3 months later we have yet to be able to get tags on the RV due to the title departments incompetence. I have also filed a complaint with the BBB. While we love our Grand Design, we will not be recommending this dealership to anyone.
I always find prompt and reliable service when I take my motor home to Camperland of Oklahoma. This dealership has grown steadily over the years most likely due to the knowledgeable and courteous service you receive from the staff. I have also dealt directly with the owner. This is a good place. No high pressure and caring about the customer is why the ratings they score are so high. I will continue to do business here as I am a satisfied customer.
Pleasant, helpful staff. Nice facilities. Excellent quality campers!
Eric and Joe were extremely easy to work with. In and out, painless process. 2022 390RK-R
Courteous, helpful staff. Good stock and my ordered items were delivered on time.
Very very professional very friendly very obliging a damn fine bunch of people
They have very knowledgeable parts counter staff and very helpful with information as well .They are my local go to place .
A bit disappointed with the service I received in the parts department. The clerk did not appear to be very interested in finding the part I needed. I spent 15 minutes while he looked through the his catalog and told me the part was no longer offered. I left with no part. I got in the car, found the part on Amazon, using my phone, ordered it from my phone and it will arrive with free shipping in two days. I wont be looking to this store to supply my parts in the future. I prefer to support local businesses, but they have to make at least an effort. I am disappointed.
Great place for looking for grand design highly recommended it.
Service department was able to give me advice that saved me at least $200 on an unnecessary repair.
We had a lovely experience with Camperland and various members of their staff from sales, to finance, to the walk through & hitch work. Our sales representative David quickly and efficiently answered any questions and was not in the least bit pushy while still ensuring our expectations were met. He even sent a photo of our new TT when it arrived on the lot! Financing was a breeze and Joe in finance made everything simple. Our walk-through guide Michael was incredibly knowledgeable about our unit and we left fully confident in how to operate our new travel trailer. And that hitch work was 🔥! We drove from OKC to Tulsa to avoid the larger, chain dealerships and have zero regrets. Phase One of our experience with Camperland is a solid ⭐️⭐️⭐️⭐️⭐️.
Bought our first rv!!! Great customer service and they were amazing fixing things!! Ill buy my next one here!!
Without naming name just because I’m terrible at remembering names. The whole staff were extremely knowledgeable in the products they offer from sales, service, parts “the hitch guys” down to the receptionist made us feel we were the only ones there
We really wanted a Jayco camper and we had tried to deal with closer dealerships to where we live but they would not work with us. Don at Camperland worked with us and was very easy to deal with. All of the employees were very helpful and courteous. We did everything but sign the final paperwork by phone, text, and email. When we got there to finalize everything our camper was sitting out front ready for us to do the final walk through. The tech walked us through it and went over everything with us. Thank you for getting us in the camper we wanted! It was a great experience!
I can only give a short rating as they had some good deals
Bad thats what you say we went south and got approved on monday signed a contract they delivered it to us wensday even a better price then you guys on a NEW camper I will never try you guys again
Friendly and helpful staff.
This place is great . I have been on the road for three years with my 5 wheel and this is the only place to ever help me with a problem.
We went to Camperland of Oklahoma for our second RV because we had heard great things about their service after the sale. Now that we have experienced them, we can only join the chorus. Sales staff (Don and Eric) were patient, knowledgeable and helpful. Service department seems to actually care about warranty problems and are eager (really) to solve them. Mobile tech Shane came out and fixed our small punch list of items and was very professional. We are very happy with Grand Design and Camperland!
I buy parts and supplies here often. It is a great place for lots of different parts and supplies. The parts staff are very helpful.
Excellent service. Friendly, helpful sales associates. Not pushy. Desirous of fulfilling your need. Clean and orderly. Will definitely do business with them and recommend my friends to them. Congratulations!
This is our third camper purchase from Camperland. We did try to look at other camper dealers, but found that the most honest and professional sales representatives, finance people and service are at Camperland. If I have to purchase another unit, I will not look anywhere else.
Great people who care. They even got us some money back for an item they sold separately.
Thank you for helping find just the right travel trailer for a young family.Thank you Tom . The staff at camperland are really wonderful Betty B
Great people, excellent selection!
If the warehouse out of town doesnt have what you need. You have to order it from China. And it will cost you more than you was willing to pay
Sales dept personnel do not know their inventory. I called today to check on a Gulfstream coach and was told it sold and no longer available. Plus was also told Camperland had no other units in my price range. My gf called immediately and was told it as well as others in that price range were in stock and available.Camperland should rename itself toCamping World
Very helpful staff. Great assortment of useful merch and supplies.
Very helpful and welcoming. Love our new camper A/C unit.
Everyone was very friendly and helpful. They went out of their way to make sure I understood everything about my new unit and when I called with a question they were patient and knowledgeable and helped me to figure it out very quickly. Working with the sales team online was a painless and enjoyable experience also. Thank you to everyone who made this possible from the receptionist at the front door to the service tech and salesman who actually helped move my things from one unit to the other. You all have my thanks!
We purchased a new Grand Design travel trailer this weekend and traded in our motor home. I wanted to give a huge thank you to Camperland. This was the best buying experience I have ever had. Everyone was helpful, knowledgeable, and very organized. We were able to take care of most everything over the phone before we even arrived. Jodi took excellent care of us as well as Joe in the finance department. Camperland earned a customer for life from me.
Awesome service
Bruce and the team did an excellent job of getting me in and out as promised!! Financing was no big deal and the pressure was way low key!! This is not like car shopping for sure!! I’ll be heading back to Camperland and amazed at the integrity and quality of my Grand Design Solitude. Go check them out and tell Bruce that Brad sent you!! That should be worth a free cup of coffee!! Ha ha. All the best!!
I bought two travel trailers from Camperland they take very good care of you there when I bought my second trailer I had ship to California and awning dust cover fell off and I just shows up today 3 and half years later I talked to Brant he got brand new dust cover for my awning free of charge now that’s customer service they have always taking care of me every time I’ve been there with no problems thanks camper land i’ll probably be by in August to buy me a bigger trailer
As a business owner, we appreciate this stores amount of inventory. If they do not have something in stock, that we need, they will order it and it is shipped in a timely manner. Gibbs, Steve, Jeff, Eric, and Herb, are ALWAYS extremely knowledgeable and professional, and willing to go above and beyond to help us. They provide us with EXCELLENT customer service.I highly recommend Camperland for all your RV parts and accessories.
Camperland repaired my RV’s living room slide out last June. They found the problem, repaired it to better than original condition and charged less than I expected. The tech that did the repairs spent extra time explaining in detail the issues. The best RV repair experience I could have hoped for. Thank you Camperland !!!
Plenty of rvs too look at in good people to work with
They have the parts you need for your rv at reasonable prices. They also provide curbside pickup of partsfor those that need.
Have been to Camperland 3 times for parts and accessories. All 3 times they have been very helpful and better price than the web. The last time we had a lot of work done on our class A. Once again they were very helpful and the price was better than expected. They filed all the paperwork for the warrantee. All work was done on time and looked good. I have had work done at Camping World and they have not been anywhere close to as good.
Excellent collection of Recreational vehicles and trailers they also carry all the spare parts if you own one in you need to buy some parts this will be the place to go to its on Route 66
Amazing customer service! Really appreciate David and his team. Great prices. Highly recommended!
We have bought several campers from Camperland over the years. We made the mistake of buying 1 from a different dealer and had nothing but issues so we returned to Camperland and traded for a higher quality brand, Grand Design Reflection. We did have an issue recently and Kelly in warranty went above and beyond working with Grand Design and one of their suppliers to make it right for us. We are definitely a customer for life and highly recommend them as they genuinely care about their customer’s safety and satisfaction.
They are a great place and they have great service
Had a great experience here today. Salesman spent almost 3 hours with us, answering questions and never once felt pressure. He was just available to answer any and all of our questions. Salesman (Gary) was very knowledgeable, having grown up in the business and currently living in an RV himself. Not quite ready to buy, but will definitely give this dealership first chance at my business.
Picked up our used 2018 Grand Design Imagine 2670MK from Camperland on Monday, Jan 14. We were very happy with all of the staff we encountered. Joe in finance made the process so simple and he found a much better interest rate and lower price on the extended warranty than I could find online. Absolutely no pressure was given to make us use their finance company, instead it was a simple decision based on the rate. Our sales person Dave was great and again no pressure. Mark gave us a detailed tour of the unit and lots of pointers since this was our first RV. Ryan was quick to install the weight distribution hitch and gave great instructions on how to setup and unhook. I wish this dealership was not 10 hours from our home because we would feel very comfortable having them service our RV.
This Company has a great staff. They are extremely fair. My family has bought a couple of rvs through them.
Not much there and the sales people were on a long break.
I love to support local businesses and Camperland is one of those. The people are very nice and friendly. They gave me an estimate on a repair in less than an hour as opposed to another company that took about 2.5 weeks. Their labor price was more than fair and they did a great job on it. The only reason I gave 4 stars instead of 5 is the time that it took to complete the repair. It took quite a bit longer than I had anticipated but, in their defense, it was a busy time of year. I will use them again and would highly recommend them:)
This company was the very best to deal with. The sales department is not into pressure. The service department was above and beyond! We had trouble on our lights and the poor guy had to help us out. The parts department was so friendly and helpful. Even though we were there a long time getting our truck lined out I would do it again! I will always recommend Jason and Camperland! I had bought from another dealer before. They were good also. But the other local dealer I will never darken their door again! I truely detest professional sales people. The people here seem to be more customer service oriented!
Dont take anything there if you want it back in a hurryMade an appointment 2 weeks in advance, trailer set there for 2 weeks and still hasnt been touched i will not go back there, had good experience with parts people but service is poor, I am a trailer mechanic also and i know that it only takes a few hours to do the repairs that my trailer is there for because i done the other side before i took it thereOk let me be clear that today Monday the service guy rick has been rite on top of taking care of my trailer very great customer service and much appreciated,Thank you rick for your personal attention
Will definitely be buying from them
Awesome place with amazing people. Jodi Nubel was our sales person and she did a great job explaining everything we asked. We pulled the trigger and bought one and we had to get all the the hook ups for our vehicle. The service center sent a very nice gentleman men out and he explained it all very well. Which set my mind at ease cause Ive never pulled a travel trailer. Definitely a great place and well buy there again when we upgraded to a bigger one. Thanks camperland for a great experience!
Salesman didnt seem to have time for customers. Actually had a trailer we thought about getting but with no help we just went back to Bob Hurley and purchased there.
Amazing staff and sales people. Great customer service
Michael is great, Thank you for staying late.
We placed a down payment on a new 2017 Imagine 2670RK, sight unseen. My wife and I found the buying experience very enjoyable, no pressure, and the honest desire to earn our business. Prior to purchasing when I asked to meet the parts, service, and sales managers there was no hesitation and appointments were set up with in the hour. We commend Thomas, Brent, and of course, Jodi our salesperson for making the experience seamless. Prior to purchasing I even had conversation with the regional sales manager and corporate sales manager for Grand Design concerning some questions. We firmly believe Grand Design is one of the best built lines on the market. Thank you Camperland for investing in the line. I am sure delivery of our new travel trailer will be just as professional and enjoyable.
Nice people. Saw great deal on RV trader. Salesmen knew his stuff. Will buy one from them!
We are in the market of buying our first 5th Wheel RV and stopped at 2 RV dealers in Tulsa. Keith Dunn, RV Consultant restored our faith in what a good sales person should be. Keith was friendly, informative and knowledgeable. Camperland is fortunate to have Keith on their team.
The best in my opinion, great people and willing to help with anything.
Everyone in sales, service and parts are phenomenal. They treat you like you are their only customer and with undivided attention. Definitely recommend for your RV purchase, your parts purchase and servicing needs.
Excellent experience working with the staff to find just the right camper!
Im a traveling RN. They told us we were approved for X amount of dollars. So my SO flew back to Oklahoma to pick out the one we wanted. Three days later finance said well the bank said we couldnt without more proof of income. So now were out even more money!!!!! No apologies & they wont even answer the phone or call back.
Customer service was very nice and helpful!
Gary burger sold me a camper that they as camper people knew was falling apart I thought I was getting a good buy because it looked nice on the inside what I didnt know is how much water damage it truly had and how all the tires were bad on it. They said the tires were brand new and I believed them cause the tread looked good the mistake I made was not checking the inside wall of them they all had huge bubbles in them and just shredded apart on my second trip ever with the camper. My first review of this place was the day I got my camper after having for a short period and seeing everything that was wrong with it I will never go back here.
Seems like a great place at first. We showed up at 3:00 on a Saturday with the idea we might buy a fifth - wheel. Very friendly salesman greeted us and told us about their inventory, then let us look on our own. At 3:10, a couple of employees started walking around locking the trailers. They told us we could keep looking, but thats pretty hard to do when everything is locked 40 minutes before they close. Camperland probably missed a nice sale.
Went in and talked to Jeremy, told him my situation and he was so helpful. Place has a huge selection and staff was very proffesional! I will go back a buy a camper from these folks.
Great people! Service is the best. Great selection of RVs and wonderful parts department.
Always a good experience. Friendly, helpful, not always in a hurry, which I appreciate most of the time. I really only visit the parts department, but I know some of the salesmen too and theyre nice folks as well.
Every trip to Camperland has been a great experience. The customer service is excellent. The sales staff is very friendly and not pushy like other dealerships. I have and will keep recommending Camperland
David was great to work with, especially since I work nights and he worked with me after hours. The purchase of our camper was easy and when we showed up to pick it up the walk around and sale went smooth.
Great people! We just bought a travel trailer there and were very pleased with the time Gary took to help us pick the camper that would fit our family best. He was a super friendly, no pressure salesman who answered all of our questions. Hes great!Tim did a very detailed and enjoyable walkthrough of the trailer. He seemed to really care that we knew everything we needed to know and answered all of our questions as well. He was great also! We highly recommend Camperland!! They are caring and relatable people and that goes a long way with us!!! :)
We purchased a Jayco travel trailer and have been extremely satisfied so far. We did much of the pre-work from the internet. This is a locally family owned operation and it shows. They will deal straight with you and treat you like an old friend. I highly recommend this business.
Although its never not camping season, I cant wait til im camping with my favorite honey beside me as were doing what campers do.
Impressed with the no hassle selling. Salesman was very knowledgeable and helpful. Definitely considering going back the distance from northeast Kansas to Tulsa, Oklahoma to purchase our fifth wheel toyhauler.
Nice people fun times just to far of a spread had to go to Daves in Claremore
This is our second purchase from Camperland. The sales staff was professional and well knowledge of their products. We were not pressured to buy, but were given the space to check out what we wanted. We are so happy with the RV we purchased, the sales and service group is professional, the finance area was very helpful, and would highly recommend Camperland.
Bought trailer from them,first time we looked at it it had spare tire,also was on lot with no power to check electric,on day of signing they had it hooked up,found out exhaust fan and couple light fixtures broke,,service told us parts would be ordered and someone would come to residence to fix,been almost a month and nothing,,also sales man lied to us when asked if my truck was suffient enough,,no it wasnt! Barely even made it home with trailer,now they wont return calls,,stay the hell away from this place
At first I thought the lady at the front desk was rude and then she started laughing and joking with me, then the guy who was showing us the R.V.s and campers was a completely rude, didnt really want to answer questions fully,rushing to each one we looked at, my mom has R.A. and unfortunately its hard for her to keep up he wasnt even kind enough to wait on her. You could tell he is only there to do one thing and thats make a quota. We were unfortunately just damn $$$ signs to him or another line on a whiteboard to him.
Stopped in to look at toy hauler. Even though Im not ready to make a purchase yet, Jodi spent a lot of time with me and made sure I looked at any of the RVs that caught my attention as well as a couple that she thought I should view even though they didnt have quite the features I was looking for. Thanks!
The staff was very friendly. The gentleman that helped me in the parts department found exactly what I needed to fix a leak on my rv and talked me through how to fix it.
Bought some items and it was a bit pricey compared to others, but our warranty experience was wonderful.
Great customer service. Excelent food, I have never been dissatisfied. I have become a regular. Love this place!
Service and parts were wonderful!
Its very good place to buy parts for your rv bought a new one from them in 08 and theyve always been very helpful when I needed any parts to replace on it
Helpful parts saled team. Reasonably priced RV parts. If they dont have it they can find it.
As always friendly people and always ready to help their not pushy just willing to help
Excellent service. Purchased a used 5th wheel and was really taken care of well. This is our 3rd 5th wheel purchase and all have been from dealers, this is the one I would recommend! Im 2.5 hours away and worked the deal over the phone with the promise that once I came in, if the camper was not up to my expectations, I could walk away. Turned out to be just what we were looking for. We received a nice walk through from one of the techs who showed us everything we needed to know about the unit. All seals were resealed and the awning fabric was replaced and the unit was washed and cleaned inside. The service people were very good as well. We were walked through the new product area and had had all our questions answered and products suggested that we might need. They even took in the screen door slider that was in the camper but the wrong size and ordered us the correct one. We were told the camper could be taken off the lot and right out camping, so 3 days later the camper was in use. To my disappointment, the water pump did not work. I was able to run a few tests to confirm the pump was the issue and gave the dealer a call to let them know. Since we are 2.5 hours away, they said they would send out a new one, which they did. Could not be happier with the service and treatment we received. This place is worth going to for your next camper purchase!
Needed the brain for our hot water heater, went to the competitor down the road,they had the part but not the adapter we needed. We called camperland they had exactly what we needed and was very friendly.
Where do I start with our nightmare......in Sep 2018 after many months of searching we came to Camperland by a referral- We had Jeremy as our sales guy- Jeremy is wonderful, kind & compassionate- He showed us several units & discussed in detail the features- We had it narrowed down to a cheaper unit but still wanted to see one that had just came in but not on the main lot yet- we loved the floor plan & four seasons package that it had (extra insulation everywhere, extra Insulation in the underbelly, enclosed & heated) we decided the biggest value was the four seasons since we would be temperarly living in it until we got land to put it on then live in it while our home was being built then it would be what we would take trips in with our family- we would need the Insulation in the winter months- within weeks of getting the RV., our battery didn’t work- called camperland service & Jeff Burger started helping us- He sent a contractor to see what happened & he thought he figured it out- we started seeing water under the RV then water pouring out (I have a video) also a ducked taped cut in the underbelly -called Jeff again & again the contractor was sent. (A month mark)- It was then determined that it was a crack in the gray tank at the top- (Nov) we got it temporally fixed- Jeff ordered the part- Furnace stopped working end of Nov- Didn’t year anything until first week of Dec- Jeff was notified about the heating issue & was able to get me in Christmas week- We asked for a hotel but denied- Jeff & I agreed to get though the next holiday because I couldn’t invade my parents home during Christmas with all we had- Jeff got it scheduled for first week of Jan- He was going to do everything all at once since we had a huge list of repairs on top of the leak, furnace & battery- Camperland had it four days for repair- within six weeks we seen water pouring out again- Jeff sent Shawn to determine the leak- leak was in the shower- Shawn looked at me funny & asked me are you sure you have a four seasons trailer- I said yes that’s what the sticker says & that’s what camperland sold me- Shawn said nope it’s not It doesn’t have the Insulation at all to even keep it heated- no wonder we were going without water & freezing up- Jeff was notified- JayCo/Open range wants to put it under warranty work again- we have to do more repairs- I talked with Thomas numerous times, we were done & cant keep doing “warranty work” this is unexceptable to a customer- The RV is unsatisfactory to even been sent to the dealer- the RV came this way from the factory as a lemon but there isn’t any lemon laws for travel trailers- This has been so stressful & life ultering- the time taken away to deal with is has been lots- we are displaced right now & living with my parents- Open range is now saying that this RV we were sold didn’t get the insulation because it was an add on option not mandatory but now is mandatory on models- My husband & I were told by Thomas that open range doesn’t make anything else but the four seasons RV with all the insulation- it’s standard- there isn’t a lesser model- it was an “accident” that it didn’t get put in- this is false advertising & misleading- we did not get what we signed for- we did not get a four seasons trailer & we’ve had Repercussions of not having it- we are now having a short in the light switch in the bathroom so we are now concerned of electrical issues- I don’t want to be electrocuted- we want a full refund, our TTT & reembursment for all the propane- there’s a Violation in our contract & our trailer is Evidence- we just want the right thing done- we’ve been taught do unto others as you would want done to you, this is defiantly not what I would do to anyone- we’ve been very understanding but we are at our last straw- we need to stop the bleeding- Open range wants to hide behide “warranty” & Excuses which is uncalled for- we hope camperland will change our mind of our experience & resolve our nightmare
The employees there were amazing. Very knowledgeable. The prices at Camperland of Oklahoma are pretty good.
Camperland is the most honest and helpful out of any camper dealers in Oklahoma. They always have the best prices on new and used RV’s. Trust me, we’ve bought thru other dealers and it was horrible. Their customer service is better than anyone else’s and their parts and mechanics department are unbelievably amazing. I wish they sold internet and cars...I would buy from them any day.
Parts guys are very knowledgeable, and go out of there way to help you.
Best service! Very knowledgeable and friendly. Great people!
Great service!
The salesman Bruce was very helpful, patient, and polite. He worked with us so we could special order the RV (Jay Flight 29RKS)that we wanted. I would definitely recommend buying here for both parts and RVs.
Absolutely horrible service department. Ive taken my camper in a few times for service and its never done properly. Half the time they say they fix something when really they did nothing to it. Absolutely horrible.dont waste your money buying from them.they will screw your warranty all up
They were very busy when I popped in unexpected like.
Jeff and the other men there do a fantastic job always find what I need