Not all Honda dealers are alike. I strongly recommend you shop around for a dealer that is congenial when assisting you with service for your Honda. We recently needed service on a part for our Honda. After waiting for almost an hour at one dealer we were then told the part was not available and theyd have to order it. Then the price for the part went up. We shopped around and thankfully found South Point Honda. Met us with a helpful smile, an honest quote and a time frame for completion that met our needs.Our Odyssey has found a new home for all our service needs.Paul is our Go to Guy and is recommend highly!

In and out. No pressure to buy certain cars. I will say make sure you read ahead of time on warranties offered. They go over them fast and do feel like a lot of information condensed into a smash amount of time. Definitely be prepared to ask questions. No need to end up with an extra insurance you might not need.All interactions with staff were extremely positive.

Mr. Eli was so kind and went to the extra miles and made our purchase comfortable and easy. We will definitely coming back for our next purchase. We highly recommend Mr. Eli and his team. They are kind and compassionate team. Thanks guys.

Matt was my new service advisor today & he got us fixed up quick! Kept me informed via text & had our awesome Honda Pilot fixed & ready to go only hours after we arrived! Thanks tech guys! Looking forward to working with Matt in our future services!Thanks Doc C

I don’t know why my husband and I ever even entertain any other dealer, we always end up back here! We have purchased three vehicles here over the years and we’ve always been happy. The customer service is fantastic. No one is pushy, and no one is swarming your car as soon as you pull on the lot. They genuinely just want to help you find a good car. No hidden fees and no shady business. Honestly they’ve earned my business as long as they are around. Thank you for the fantastic service!

No donuts. Car wash left the trunk lid and top of car untouched. Everything else was fine and friendly. Time used was good.

I had been looking for a pre-owned vehicle and test drove at least 20 at several dealerships. Brendon Adams at South Pointe Honda was definitely the nicest, most helpful of all the sales people I talked with. If you prefer to work with a low-pressure sales person, I definitely recommend paying him a visit. He calmly handled all of our (many) questions with kindness. I had a great experience buying a vehicle from Brendon.

Fast and easy, everything went as expected! They even offered to changed the battery in my key fob that was low. Im highly satisfied with the service.

Best car buying experience Ive ever had. Were not pushy at all. I was in and out with a new to me car in less than 2 hours.

Very polite staff! Matt made everything go smoothly and made sure I was in & out very quickly for a routine oil change. Thanks South Pointe!

Purchased my Moms 2012 Honda CR-V back in 2015 and needed to have some service before heading back to Washington State. Showed up at 1700 without an appointment but the Service Tech was very cordial in assisting me with my issue. A new battery and multi-point check-up later I was on my way. It was great to know that I was still in their database and treated like a valued customer even though I live out of state. Honda quality, service and hospitality is what brought me back to South Pointe Honda!

Service was okay but had to wait too long to get waited on. They do not have enough staff to ensure quick service. The staff is knowledgeable and polite.

Service was quick. Staff was friendly and professional. The waiting area has a great coffee machine and comfortable place to sit. I was able to get some work done while I waited. I was texted a message to reply to if I had any questions while I waited. Price was better than other places I called. Because I bought my car here a couple years back (which was also a good experience), my info was already on file for setting up the appointment. The process felt simple and smooth. I would come back here for sure.

From the time I pulled into the parking lot I had people directing me where to go and helping me get the service I needed. The staff was welcoming and informative and was very upfront with all the details of the service I was receiving. I will be returning to this dealership, shout out to Chris!

Justin was fantastic. He gave me a number/text to use almost immediately after I dropped off my car for service. The suggestions were texted and Justin called. Wonderful communication. I got what I wanted done in a convenient timely manner!!! Thank you Justin

I bought a 2001 Honda civic, used. Of course it had some major issues and drove rough, but it took a day for them to get it repaired and now its driving better than when I drove it off the lot the first time. Thank you so much yall are amazing!! Keep up the good work!!

Good, fast service. Good communication from service personnel. Will use again- Thanks!

Everyone I talked to there was super friendly and willing to work with me. I am a first time buyer and they were willing to explain the process and even go into detail about things I wasnt sure about. Everything was very to the point, no trying to use words I wouldnt understand to get me to spend more money, and I highly appreciate that! They also respond very quickly to emails with questions or concerns that Ive had!

Our experience was great we were greeted with our Salesman Anthony. We told him what we were looking for he left us to drive the Honda Pilot and if we have any questions he was there to help us. This dealership is awesome the way they were with us as a customer. We did buy the 2021 Honda Pilot. Thank you Anthony for being the best!!

Buck was great, getting me an appointment quickly.Trey was outstanding in getting my vehicle checked for all recalls and an extra issue I had. I had to be gone by a certain time to get my children from school. He assured me it would be done in time. In fact, he had it done before I expected! They both made my life easier and less stressful, which is what everyone wants when dealing with repairs to their car! Right?

Always so friendly and helpful! We appreciate that they communicate everything to us before the work is done and finish is a timely manner. Philip is the best service advisor!

The service was great. Your service representative was very curious and did not try to push for additional work.

Did great work on most things, but asked them to find out reason for check engine light. They turned the light off and said it did not come back on while they had the vehicle.It came back on almost immediately after I got the car back, still dont know why. Do they not have a computer that will read the car and tell them why the light is on?Sue Ann Hatcher

Buying a car is one of many lifes biggest commitment especially for a single mom. But Mr. Anthony Harwell understood my situation and and made the process so easy as he is so knowledgeable. He helped me through the process with no hesitation. Will definitely be referring friends and family there and will be my cardealer for all of my future South Point Honda car purchases.

Car buying experience was seamless. I would definitely recommend.

Honda is wonderful and honest. I got my tires rotated and the oil changed and they even gave me ten dollars off the regular low price. I love Honda!

I was disappointed to hear that my strut has a leak that was just noticed right after the warantee expired. I have babyd this car and brought it to the dealership for all services. Im suspicious that this leak is just now seen right after the warrantee expired. I will be taking my car elsewhere in the future for service because of this suspicion.

Good quality service! Just needed a part re-installed under my car. They got it done quickly and provided good quality customer service. I’ll definitely be back in the future.

Absolutely the most pleasant buying experience. My first time to buy a car by myself. Salesman was awesome! Patient, kind, knowledgeable and not high pressure. The same can be said for the gentleman in the finance office. Also the gentlemen in parts were friendly and knowledgeable. As my car was used, it had a few chips in the paint - which they had a tube with my color in stock.Overall, an excellent experience and I love my new Honda (first time Honda buyer too!)

I was sold a car without a working passenger door lock. I drove around for 2 days before I realized that the door doesn’t lock with the remote or the power lock & I was leaving my car with a door unlocked because I had no idea. When I contacted the dealership the salesman was very responsive, but I was told that the manager said that they would not be able to repair the door lock (a very necessary safety feature) unless I paid for it. They sold me a $23,000 car without a door lock, sold my trade in for 3 times what they gave me for it, & couldn’t pay for the repairs for a necessary feature. Not a reputable dealership. My family & I will not make the mistake of buying from them again.

Hands down the best service department by far. I recommend getting oil changes and any service needs. Save you money than goin anywhere else to oil change. Mr Chris Buck service advisor is awesome and will help you out wonderfully. Bought me Honda there a couple years ago and hand a wonderful experience.

Great customer service from Damian taking my call at 8:30 am on a Saturday morning to Matthew Doyle taking my keys and pulling it in the garage. Damian told me they have an open slot at 9 am for an oil change, if I could make it, he would reserve it for me. Told him I would be there in 10 minutes with my wife and kids picking me to go eat breakfast while getting my oil changed. He did explain that it could be up to a 15 minute wait due to how busy they get on weekend mornings. Told him not a problem with the wait. Matthew Doyle took care of checking me in an taking the keys . Car was done bout 2 hours later, I picked it up. Paid for it, got a few prices for some possible future work on it. My only knock on the whole experience was they left my doors unlocked and didnt give me a reminder sticker of when to get the oil changed. I was so glad my radar detector was still there and not missing. Next time I will take my radar detector out and take it with me and not leave it to chance. $500 Escort radar detector.

Eli was extremely helpful and nice. He brought us coffee and water. Kept me up to date through the process and answered any questions I had. By far the best experience I’ve ever had at a dealership.

While on a girls trip my van started making a trip in can clinging noise after driving on gravel. South Pointe Honda was very friendly and got me right in and fixed the problem. We were so grateful to have peace of mind for our 7 hour trip home.

Eric Taylor was very helpful and straightforward with me. I noticed something up with the car and they fixed it immediately. Definitely recommend getting your future car through them! Great rates and polite sales people.

Sold my truck to them and was able to buy my new vehicle! Jay in the used car department made the process very easy for me and got me the best deal he could! Shane in their finance department made the financial part SUPER easy for me and saved me a little with my interest percentage by finding my the best between lenders.Thank you South Pointe Honda!!

Wonderful experience! Not pushy at all. Very helpful & knowledgeable. Competitive pricing & financing.

Great, professional, helpful service! Joe was great as was everyone else. Made the whole experience very comfortable and smooth. Will definitely be recommending South Pointe Honda to my friends and family.

I had an appointment at 10:30. Finally at 1:20I went to the service desk to see how much longer it would be and was told the paperwork was being done. So after 3 hours I paid the charge to a very pleasant gentleman who told me I was all done and that my car was in the south lot. I walked out to a sea of cars and looked for south lot. I wandered around the expansive parking lots looking for my CRV only to walk back to the service door for directions and found it right beside the door.Someone could have touched base with me during those 3 hours to let me know how much longer it would be. Someone could have said they were sorry for the long wait and someone could have pointed out my car as a courtesy.During the long wait I walked around the waiting area and visited the Brag Board several times. I wondered where those very thoughtful people were. Maybe they don’t work on Saturdays!!I apologize if expecting more than what I received is unreasonable.

Great job. Been to THREE mechanics to fix my problem. Finally tried the dealership. Should have come here first.Thanks Justin at Southpoint Honda

Paul was great to deal with!!! He made buying my vehicle simple and smooth. The finance department was easy to deal with. Did not try to fight us when we can with our pre approval letter. I will definitely be back when I need to but my next vehicle!!!

Justin was Very kind and patient and explaining everything to me. He took extra steps to make sure that I was happy with the service. I would like to request him when I come back from oil changes again

The shop was very busy when I arrived so I expected to wait a long time. They did inform me ahead of time that I may have a lengthy wait so I came prepared. My car was finished in under 2 hours. The waiting area had ample space but could use more outlets. I had to move my spot to plug in my laptop. Other than that it was easy to schedule and an easy appointment.

Just got turned away for an oil change at 6:20pm. Thanks J. Buck for no help!!!! Nice response no man we cant do that for you tonightWe always use Don Carlton Honda and now I know to just stick with them.

Trey was very helpful and technicians worked hard to isolate problem. Always get top service and customer care here.

We have been coming here for car maintenance since 2013. We bought our car here and the quality of service, price of service, along with sales discounts on service has kept us coming back. The team is always up front and informative on our maintenance.They have a great team.

They always work with me on schedule, and give us the best deal available.I will drive from Lawton every time to have them working on our car if possible. Philip is Great! Kinda and keeps you informed never try’s to push or charge extra. They honored a price from two months ago that had went up. I appreciate this team.

Great place and customer service. Eric was incredibly helpful and made the experience fast and easy. Would drive three hours again to purchase a car here, great experience!

Scheduled brakes and oil change ahead of time online. Dropped off Friday after work, picked up Saturday morning. Effortless. Would service here again.

As usual, Trey was efficient and personable. I highly recommend South Point Honda for their automobile needs.

Jay our salesman was excellent. He knew his product and answered all our questions. Finance was great also. We definitely will recommend the dealership to our friends. Thank you for a pleasant experience

Southe Pointe Honda is a awesome place to get any service done. Their customer service always keeps me coming back they are always so friendly when you come in and keep you updated while you were in the waiting room. There is free coffee and sometimes free donuts. It is a very nice environment and the work is usually done within a good period of time. Everyone that works there is very friendly and they wash your car! Yet another reason to love it

I just want to say AWESOME AWESOME AWESOME THESES FOLKS TREATED ME LIKE A LOVED FAMILY MEMBER PROFESSIONALISM ON POINTE I WILL MOST DEFINITELY RETURN Thank you Chris Buck M. Morin and of course Phillip.

South Pointe Honda was pleasant to work with when purchasing our odyssey. They went above and beyond to make us feel comfortable and we received zero pressure on moving forward with our purchase. Our salesman, Anthony, was great. Extremely friendly, knowledgeable and eager to help us find the right fit for our family. Definitely recommend them.

I originally bought my Civic Type R at Don Carlton but had numerous bad experiences with their service and their management. South Pointe Honda is a million times better!!!!!! Definitely my go-to Honda dealer now.

The Service is top notch. In and out in a timely manner. Very friendly and professional. I will be coming here always.

Such an incredible experience purchasing my first new car from South Pointe Honda! I had the pleasure of working with Zechariah and his attention to detail was excellent! I also appreciated his attentiveness to both myself and another customer in need of his assistance. He went above and beyond to make sure we both felt taken care of, with honesty and compassion! The whole process was easy and simple. The care package I received in the mail a few days later was the icing on the cake, or should I say cookie ;) Thank you all for the no hassle, transparent car buying experience! Highly recommend them for all of your car needs!

Dealt with Paul and his manager Ryan. Told we can get a Honda (at first test drove an Acura.) For two days thinking we were getting a Honda. I asked them will it be a problem with the Honda having high mileage? No problem I was told. Called to check on status of getting the Honda. Informed that no deal on Honda due to mileage! Check on the Acura and told a way higher price then was on paper!

Excellent customer service. My vehicle was serviced quickly and is running well again. Thank you South Pointe Honda.

Just left after having the oil changed and tires rotated. This is the second time they have left the caps off of our valve stems, randomly. There was an ink mark on the inside of our leather door handle. The car wash, of course, was also out of order as it was the time before, and the time before that. Even more off-putting was the lack luster and dismissive, unapologetic manner in which these complaints were addressed after we brought them to their attention.I am not in the habit of trashing a business online. We will just go back to Don Carlton. No, they werent perfect either but at least they were polite and treated us and our vehicle with respect. What can I say. They asked us to take a few minutes to write a review of our recent experience. It will be our last one for South Pointe.

Very Friendly and help a lot with questions and getting what we need thank you I love my new carThank youLana Nelson

Southe Point Honda was a great experience.The staff is friendly and helpful. I waited for my car. The waiting area is comfortable and bright. Children have a nice playroom with TV. Adults have a choice of TV or not. There are computer stations. Water is complimentary. There are snack machines.I enjoyed my time there. I was able to work. The service rep was good at explaining what had been done on my Odyssey van. And they washed her before returning her.

I had a great experience and subtracted one star just because I still have a TPMS light on my dash. I was hoping whatever triggered it had been fixed or reset. Otherwise, great service.

South Pointe Honda checked out my van after some lights came on during a road trip to Tulsa. The staff was excellent to work with and checked out my van to make sure everything was safe before I hit the road for a 6 hour trip back home. So thankful for them!!

Very courteous and thorough. Kept me posted on how long it would be. Always great service and great customer service.

Paul in the service department gave me terrible customer service. When I asked how long it would take to patch my tire he said, “I don’t know I just got here. Should take long.” I sat in the waiting area for an hour and a half. I went to ask for an update and he said, “oh ya I think they’re almost done. I stood around another half and hour before coming back in to tell him I had ten minutes until I had to leave to pick my kids up from school and he went and grabbed my keys. 2 HOURS of waiting and NOTHING had been done to my car. It took Robertson Tire 15 minutes to fix my tire and get me on my way. Not only was the wait irritating but his cavalier responses and lack of apology were awful. Never giving South Pointe my business again.

Trey was great! He was very conscientious, and expressed concern about getting solutions to my dashboard alert in a timely manner. I travel alot and his communication throughout the day was very customer friendly and I had my car by the next day! Thanks again, Trey.

Service department, especially Justin, made my experience so easy. Good place to buy a car and maintain it. 👍

We always have a top notch experience with the service department and with Trey, our service advisor. Highly recommend!!

Great Customer service from beginning to end. Quick process. Eli Davis was very friendly

Inefficient and Lack of Care(See pictures)I was attempting to contact the parts department of South Pointe Honda. The first time I called, the lady in sales transferred me to Parts and I sat on hold. No one ever answered. The second call, a salesman answered and transferred me to Parts and I sat on hold. The third time I called, I spoke to a woman and she stated that they should be there because “they aren’t busy”.She transferred me to service to see if they could help. They couldn’t. So they transferred me to Parts where I sat on hold for 20 minutes, at which point the phone automatically disconnected because of the long wait time. I sent in an inquiry on their online site to see if they had a particular part in stock to purchase today. They have yet to respond. I also utilized the chat option on their site to which I got absolutely no where. The guy kept asking for my phone number and full name and email. I presented my email and name because I don’t want to be bombarded with sales calls. He then proceeded to tell me that he will have his team look for the part (I gave them the specific part number, so it couldn’t be that hard to type it in a system…). I asked if he knew an estimate of how long it would take and he said “unfortunately I don’t have an answer for how long it will take my team to see if the part is in stock”…. Again, I gave a specific part number and all they have to do is type it in the system…. Worst dealership ever.

Our buying experience was stress free and satisfying. The sales manager and salesman Eli went over and above to ensure a first rate experience. Several new car purchases of the past have been a less than joyful experience, some nerve wrecking. But I have nothing but good things to say about our purchase at South Pointe Honda. I highly recommend them to anyone looking to buy a new Honda.

Me and my wife had an awesome experience working with Paul Hallock! We came in just to look and ending up buying an awesome used job. Paul was exceptional. He made us feel comfortable and like we could go through our own personal decision process while giving us the information needed and guide us alone! I would happily buy again from Paul and South Pointe!

I walked in the door and was greeted by a friendly salesperson, Joe K. I felt like it was a very relaxed and honest experience. I really didn’t know if I was ready to trade or if I could get all the features I wanted within my budget. I test drove the Honda CR-V and liked it right off. (had never driven a Honda)The salesperson, Joe K. was easy to work with and communicated several options for a lease (which I wanted to do) and made it work!I felt like they were transparent with the numbers, which I hadn’t received at another dealership recently. Finance went smoothly as well and didn’t take long at all. This was the BEST car buying experience I’ve ever had. I highly recommend this dealership and the salesperson I had!! (Joe K.)

Chris is very nice and helpful. he explained my car ‘s issues very clearly and took time to show me where all the issues are. After I left, I feel like I want to come back and thanks him again. Great customer service! !!

This is a great place to purchase a vehicle. The sales people were very friendly (especially Tim) & really listened to what our budget was & got us in a great car. The financial people were equally as nice & made the whole experience comfortable & easy. I would definitely recommend this dealership if you are in the market for a new car

Matthew was my service representative, and I would give him highest marks for customer service. He was pleasant, polite, professional and kept his word. The service department took care of my warranty work in a timely and complete manner. I will continue to use this. Company for my auto work.

Great service!!! Hopefully I can keep the same car going for 20 years with regular service at South Point Honda. The place to go for all my Honda needs.

I only get my Honda serviced at South Pointe Honda and always get the best care and service possible for my vehicle.

My wife made an appointment at 9:30 for an oil change. Arrived at 9:30, took my keys and told me it would be 90 minutes. I told the guy, we have an appointment and he basically told me that doesn’t get you a time for service, you go in line. So someone needs to explain to the service dept what an appointment is. If you don’t take appointment times for say that! I can get my oil changed at a different Honda dealership

I have a great experience on every visit. They are very professional and kind. They communicate with you throughout the process. Great costumer service! Thank you so much!

My wife and I bought our 2013 Honda Crosstour new from Joe Marina then they sold out to south point . We purchased a extended warranty for the car for 2,700, we take her car in for repairs and were told the spark plugs were loose they tightened them and said no charge. They called back before we could get there and said it still had a misfire and would need a valve adjustment that would cost $700 then we got another call and were told it needed new fuel injectors and were told it’s ready we think it runs better. My son and daughter n law purchased a new Honda Accord from them on the first oil change south point Honda service changed the oil and left the drain plug lose I’m just wondering what Quality of service we will have with our new Lexus good by Honda steve & Mary waldrep

The staff at South Pointe could not have been more professional or accommodating. My husband and I really appreciated their service.

Great communication during the process. Easy to schedule the oil change. Would highly recommend this service to other Honda drivers!

The wait time is extremely long whether or not you make an appointment. I have had several experiences where I have made an appointment and still waited more than two hours for simple services such as replacing a tire with a nail in it, a recall notice and routine oil changes. I was told their scheduling system allows for more appointments to be made at the same time than they have enough service technicians for. This is extremely frustrating for the waiting customer who took the time to make an appointment assuming I would then have less of a wait.

Zecariah Wadsworth was our salesperson. He was awesome. No pressure sales, answered all of our questions and the purchase process was quick, thanks to Joel! I am thrilled with my purchase. Thank you South Pointe!

Service is speedy, explains what’s necessary and they’re extremely nice. The texting feature that keeps you up to date and allows you to view, approve, deny and pay all in one place is awesome! Thanks for taking care of me and my Accord today, Chris and ensuring I had a great customer experience!

Quick service with free coffee in waiting room> sad they they dont have new cars in stock because of chip shortage.

Great place, great process. The no haggle pricing for great prices, the no pressure or following around of the sales department, and the overall atmosphere of not feeling pressured or sold the entire time. They let me see what I wanted, gave me info, and made suggestions.The ONLY thing I have negative is that after buying my car (which they did great detailing, even buffed out scratches) one flood light was out, which I thought would be something they check before selling. I have sent a message and gotten no response.

Joel was an outstanding salesman. This is the first place I have ever been car shopping and felt completely comfortable. Joel asked us how he could help, listened to what we wanted, and offered us a vehicle. That simple!

I ordinarily have a deep, instinctive distrust for salespeople, but Austin was the only salesperson I’ve ever met who didn’t give me the creeps! He has a somewhat hands-off approach where he’s immediately available and offers information when needed, but we felt no pressure at all, and it was very refreshing.The rest of the experience was also great, as we ordered some extras, the installation of which was executed in a timely fashion, and looked fantastic!Would visit again!

Well done service. Billing had an error but was not the fault of the guy and he fixed it pretty quickly. I’m happy

What a great experience! Worked the deal online and came in to sign. Gave me fair payoff on trade and great price on purchase. Dealt with good, honest christian people. Love my 4runner!

The Service Department is always a friendly and efficient place. I feel both of my Honda’s get the best service anywhere. There is never any pressure on the part of the personnel. Philip Nash is outstanding in communicating what is needed and why. All of this is why we are in our 3rd Honda from South Pointe!

Efficient and professional service! Friendly staff.

Very easy browsing and purchase process. No pressure as I walked the lot looking at cars but help was immediately available when I had questions. James was very friendly and patient as my daughter peppered him with questions about cars. Great experience!!

Eli and Steve are the BEST! Such an easy experience

Everyone was congenial and helpful. The pre-work evaluations included many suggested treatments. The total cost of the suggested treatments was about $300 more. I am just questioning the accuracy of the tests they performed. I plan to keep my Ridgeline “forever”. But I’m considering a “non-Honda” business because of the costs.

Just finished getting service on my 2020 Honda CRV at Southpoint Honda. It was done well and quickly! Both sales and service are great here!

Had a wonderful experience at South Pointe Honda. We had been to 3 different car lots with no luck. everyone was out of vans. We finally found what we were looking for at South Pointe. Anthony was nice, friendly and knowledgeable . Was a pleasure doing business with him and everyone else there. Keep up the good work!