HUGE thanks to the guys at Goodyear! I had a rapidly leaking tire I had taken in to another shop FIVE times. They had either patched it or couldn’t find the problem and sent me on my way again. I’ve dealt with this for months and one trip to Goodyear and they had my wheel and tire pulled apart and showed me that my rim was actually cracked and the tire had been patched 4 times (not recommended more than 3 times, but the tire was not actually leaking this time). They recommended a place to get my rim fixed, loaded both the tire and rim in my car, and put my spare tire on my car for me. All of that work and they weren’t going to charge me anything because they couldn’t actually fix my problem. When I voiced my appreciation and that I needed to pay them something the manager suggested I could give his helper a couple of dollars to buy a soda. I obviously tipped him more than that. Fantastic people here and they have my business for sure! Dino’s fixed my rim and even the people at their shop were so thankful the tire and rim were disassembled and ready to be fixed. Thank you, Goodyear!
Any issues I had were resolved with professionalism and courteousness. The car runs like a dream now. The customer service is A1! I am a VERY satisfied customer.
Came in with a nail in my tire, they were very busy. Was greeted by Jeremy and I told him what was going on and he said we will get you taken care of. I was very impressed with Jeremy and the crew that got me in and out. These guys are top notch!!!!
I took my work van to HD to get some work done, they outsourced my alignment to goodyear. They left my windows down car unlocked and keys in the van and closed shop early. Obviously the staff here is just joshing around and have no priorities on customers belongings!! Tons of equipment and tools were pillaged through. I do not recommend anyone dropping there car off here they are untrustworthy!
I thought the manager was quite friendly and knowledgeable and I feel like he treated me fairly and I will be back for other word on my car
Great team of friendly, helpful guys who work hard!
Great service! The service manager has been my mechanic for over 30 years. Don’t know what I would do without him. This place is the best.
Jeremy was amazing! Friendly fast service! Took care of all the details for me! 10/10 recommend and ask for Jeremy, Hell take care of you!
I have been going to Goodyear for a long time and always had a great experience. They are upfront and honest about any work that needs to be done, and they seem to find coupons to reduce the cost. Ive since moved further away from the 71st mall location, but still make the trip because I trust their service. Try them out for yourself.
The staff was wonderful! Even in my upset state they were polite, professional and understanding!
Very courteous and professional staff took care of my vehicle in a timely manner.
Always great customer service! They were cleaning and sanitizing while I was waiting for my oil change! Nice to see that they care about the customer and their well being!! Highly recommend!
Josh Bollig was AMAZING!! Best customer service ever. Very honest and was very good at explaining things in which I did not understand. Good Year has earned themselves a lifetime customer and I will refer anyone I know to them!
Appreciate Jeremy. He stayed 30 minutes past when the shop closed to make sure I get my car fixed up and receive excellent customer service
Great personalized service. Super fast tire replacement. Only tire store I’ll use in Tulsa area
Jeremy and Ralph were TOP NOTCH. I was in a time crunch because I had a meeting in 45 minutes, they got me in and out in 15 minutes! Great customer service and both had great attitudes.
Love these guys. They have been nothing but helpful and affordable. Go show em some love.Edit: I called to schedule a service and mechanic told me I did not need that and wouldnt make an appt. And basically blew me off and hung up. Guess what? I did the reapir myself and I saved a couple hungldred bones so. Thanks but Im gonna find another mechanic if this is your thing.
Great service that is reliable and cost-efficient. Plus they dont take long either. Great place for servicing a vehicle.
Excellent service. I’ll be back for all my tire needs. Thanks guys.
They always keep their appointments and over estimate the time it will take to do their thing. Refreshing to have work done before they said instead of hours after they said. Will return
Great customer service. Quick and very friendly.
Quick service store was flexible with scheduling and able to help me with all questions and concerns
Amazing car shop! Friendly, fast, and clean!
Ive been coming here for 3 years with 2 different cars. Theyve been very honest and taken great care of my cars. Id recommend them to anyone in need of car service.
Very professional & kind. Great experienceOnly place Ill get my Tahoe serviced!
Such a great group of guys willing to go the extra mile to help. Trust them all the way.
Josh Bollig provided amazing customer service! Went above and beyond to help me!
Quick service and very accommodating. The staff there is great and super friendly.
Excellent customer service. Staff is very knowledgeable.
I was treated great. Jeremy was professional, gracious, and helpful. CJ handle my car well, and was able to handle the complications of having to replace the lightbulb of my Ford Fusion. I will return!
So nice and helpful and friendly, love the customer service
The auto service and customer service is the best in town. A+
Yesterday (10/05/2020), Josh (the general store manager) went above and beyond to help me with obtaining a new tire. Not only that, but he bought me an iced coffee and surprised me with it and said, you deserve it. A slew of awful events happened prior to my tire succumbing to an unfortunate death, and after having cried for hours, Josh really helped to put the pep back in my step. Nothing he had to do, just did out of the kindness of his heart. I have been going to this goodyear for 7 years and they have always been so kind to me as well as my children. Thank you Josh for helping me and going far above and beyond your job requirements! Something so small and probably insignificant to many, if not most, was extremely significant to me and I will forever be grateful!
The people at Good Year were awesome. They helped me greatly with a flat tire and replacement.
Great service! Highly recommend!
Josh, Dave, Ralph always do a great job, great service!!
Very good and friendly service, very fast as well. I take my car here for everything and Josh takes care of me every time. Great place
I had a flat tire today and these guys let me know exactly what they could and couldnt do with my lowered vehicle making my decisions EASY. They got me 4 new tires!
This Goodyear location closes at 7pm and I called at 6:20pm because I had just driven over a board w nails and my tire pressure was decreasing. My family was supposed to leave for a road trip at 6:00am the next morning. Jeremy and Mike demonstrated excellent customer service. They replaced my tire and I was home by 7:20pm. All of the employees were exceptional! Will definitely return
Lied and sold me the wrong tire. Didnt have my tires in stock twice. Had to go back three different times and was overcharged on my tires by the store manager Josh. I also did not get my rebate taken care of by Josh as he agreed to do. DO NOT COME HERE.. Management would rather stand in front of you and laugh at you than be professional.
Theyve always been fair and honest with repairs, which is why we always go back.
Was told an hour and a half and it took almost 3. Had to pull my car off from the alignment check because I had a doctors appointment. I showed up at 11 and left at 2. Dont take appointments and give unrealistic time estimates. Poor customer service.Update: they were too stupid to.process a payment so it took another half hour. I missed my appointment
The customer service was fantastic. The representative I spoke with was friendly and engaged in conversation with me which made the visit that much better. The mechanic that did my alignment was very quick and knowledgable. He also did an awesome job on my car.i would definitely recommend going to this place for work on your vehicle. And Ill definitely be back next time i need work done.
Was in a bind with a flat tire. Was able to get in quickly and they managed to patch the tire. Best part: it didnt cost anything! Nice staff, basic but standard facilities; although the phone charging stations were a nice touch. Seem to offer a variety of services, as well as new tires. Would definitely come back!
Stayed past closing time to fix my flat for no charge.
Waited 3 hours for 4 tires and offered no explanation or apology, then the manager sees my wifes review and tries to call and talk me into more work at a discount. no no and no. all i want is my money back. poor customer service again.
Always get our maintenance done here. Kind and helpful staff. Nice to find a trustworthy place to take our cars and not worry about prices being jacked up. Also dont have to worry about them trying to charge you for bogus issues. They communicate very well.
This is the second time that I have used this Goodyear service center for a major repair. Both experiences have been exceptional. Mike and Jeremy drew up a quote for my air conditioner compressor repair and got right back with me with the best price I had received. The work was completed in four hours and guaranteed for 24 months. With 90 degree weather we did not want to wait long to get it done. They asked me to check back in with them this week so they can make sure all is working well. I am so grateful for the mechanics and the guys making the appointments. My AC is Cold again and we are ready to go. Thank you Mike and Jeremy for your friendliness and expertise in helping our family.
Fixed a flat for me in 30 minutes and there was no charge. Had an 8am appointment and they had the paperwork ready when I got there.
I wish to thank the gentlemen who helped me today with my battery! I took it to them because my car wouldnt start and I had to get a jump. I needed to find out why. They checked my connections and tightened them for me. My battery was okay. All at no charge. Thank you so much for keeping me safe!
This shop is amazing! Everyone I have encountered has been super friendly and helpful. They are honest and don’t try to rip you off. I will never go anywhere else! Highly recommend!!!
This place is top notch! They take great care of their customers. Put my vehicle in for an oil change. I did not have to wait long and the price was extremely competitive. I would highly recommend their odor eliminator service. It made my car smell like new!
Great service very quick and prompt to service.
They were very fast and efficient! Price was good to. Also good coffee!
The absolute best place in Tulsa!! They take such good care of you! Mike is the best! He will always take care of you!! 10/10 recommend this shop for any and everyone.
Josh has done an awesome job on getting my truck levelling kit for these awesome Goodyear Wrangler Dura Trac tires.
Great service & communication!
Good friendly service. Nice waiting room
They were very professional, not a long wait.
My new go to place for any of my needs. Mike and his staff were very friendly. My dad did some work the night before and I needed to go here to get a few other things. They done everything I asked them without trying to sell me additional services. They were completely honest in what needed done. And being a woman that made me feel good. Every other place tried to tell me things that needed done when my dad or someone else changed them already. I will recommend them to everyone I know.
Great experience. Honest staff. Reasonable products. I will return for my car needs.
I have been a customer for this Good Year branch for two years. Employees are so welcoming, friendly and very helpful. What I like is they try to make the repair work time (my wait time) as minimum as possible.I cannot recommend them enough.
Saved the day from being awful when we discovered a screw had flattened our back tire. They got us in and out quickly and at a fair price. Unfortunately for us we needed a new tire because of where the screw lodged but even that was a great price and quick. Everywhere else had a two hour wait but they got us right in! Thanks again guys!
They have such wonderful customer service!! They are all so nice and let you watch them work on your car, explain everything to you and never rip you off. They are people you can always trust and rely on. My husband and I dont go anywhere else!
Today was outstanding. Ive spend many years with other companies and today I had my socks knock off with 1st class service. Thanks to Mikes team they were all over the top and personal.
Fast friendly great service and prices
Excellent attention.
Someone nearly sideswiped me at the nearby mall. I swerved to avoid them and jumped a curb, popping my tire in the process. Luckily I was less than 500 feet from this shop. They were incredibly busy but not only did they give me a ride to a nearby Pepboys to pick up a new tire since they did not have my size in stock but they changed it for free! They were so busy and it took less than 30 minutes to have everything done. I was nearly in tears because of how much I appreciate them. I can not thank these guys enough nor recommend them highly enough!
Great experience! Had a puncture in my tire that most service centers say i would need a new tire. These guys took care of it. Highly recommend them.
Phenomenal service as always. These guys take care of you. Fixed a bent rim for free. Definitely taking my car here again.
For the most part, great service. Janie tries to help as much as she can. The only down side I have is they sold me a 3 year alignment program and after the 4th time trying to get it aligned the tech says they can’t align 20” rims on an avalanche.
Very helpful,very politePatient very patient with me and I would be back to good year for his customer service was awesome
Recently replaced 4 tires on my Honda CR-V. While this location is a long way from my home and business, they had the best pricing and did the work in under an hour and didnt damage my wheels, which is very important to me. Sales personnel friendly and not pushy. Manager nice and helpful. I would highly recommend!
They are so nice. They were already closed but they went ahead and fixed my flat. It had to be blasted out from the peeling chrome and 2 types of sealant put on it. Thats why I always go back
The service was great. We’ll be back!!
Great and knowledgeable staff. I wasnt charged for things I didnt need. They seem genuinely concern about finding why i was having problem with my vehicle. Highly recommend.
Ive been getting my vehicles serviced here for the past 14 years. Great people! Excellent service!!
Best customer service I have ever received! The staff here went above and beyond to help me. They made time for me at the end of their day and were all smiles. I will definitely return for future services!!
My husband and had a blow out on the turnpike coming from OKC Jane and Chris were so nice and accommodating to us. We thank you so much for your kindness and new tire!
Good guys ask for Dave he knows alot about fixing your car tell him Miles sent you
Friendly, helpful staff. I had 3 of my little children with me, and they had quick service, warm and friendly attitudes, made us feel comfortable, and offer free bottled water and coffee while you wait in their waiting area where we sat and watched tv.
Great service. Mrs Jeremy was a great helper and super kind. Goodyear at 71st and memorial!.
OMG! Amazing! Spoke with Mr Mike over the phone..Went to place and met Ms Jane. She is the best! and Mr Chris is awesome! Very helpful and informative. Im an out of towner and the customer service was sincere and warming. It felt good to see them show they actually do care. I Love this place!
Weve been bringing our vehicles here for years because both of the Mikes and Jane are great to us and our vehicles.I would highly recommend them to anyone!
Great experience! Josh Bolig and his crew are second to none! Only place Ill take my vehicles for maintenance.
Ive been going to this location for seventeen years between two different vehicles, and theyve always been able to resolve my problems. If you are just going for basic jobs like oil change, tires, et cetera, make an appointment. But if you go in early without an appointment with serious repair issues (I have many times), they will certainly not turn you away (makes sense in a business). Today I went in at a bad time of day on a bad day (Sunday), and the guys still got me fixed.
It was okay
Very friendly service. Prices are reasonable.
Got a flat going into Tulsa hauling a trailer. Dropped off tire and rim for a new tire. They had me fixed up and back on the road within an hour and that was including an oil change as well. The service manager was absolutely awesome and very friendly.
I cannot say enough about the folks at this Goodyear Service Center. My son is attending school in Tulsa, OK from Iowa and his vehicle broke down, not what a parent wants to here being 600 miles away. As any parent would, I worried about his level of service and how he would be taken care of. Mike assured me that they would see to it that my son and his vehicle would be taken care of. I cannot say enough good things about Mike and his crew. These folks have my full respect! Koodos to the Goodyear at 8235 E 71st St. Tulsa, OK
I went in to have a tire repaired, They were so nice, fix it for free! Ask if I would come back to buy tires. The answer is Yes, I havent experience this kind of consumer service in years!
Superior service, Josh the manager was excellent. Best service Ive had in years!
This place has real management they are straight forward. no sales pitches just quality all around!
Josh and the team at the Goodyear shop took great care of my car and had me in and out in a couple of hours at a competitive price. They didnt try to push unnecessary services on me, and I would highly recommend them!
While driving from Dallas to Tulsa for Thanksgiving, we started to experience some engine problems. We just had preventative maintenance completed a few days earlier by a Goodyear in Texas. Dropped it off here and the kind folks were able to resolve the problem the day after Thanksgiving at no charge. Very friendly and knowledgeable crew. Was a huge help during a busy time. Thank you SLS 050 & TECH 054 at Goodyear for your awesome service.
Extremely helpful service and staff. Hometown feel and service. Will definitely return.
Great customer service. A bit pricey.
Amazing customer service. Will return for all my tire needs.
They do a good job on basics like tires, brakes, oil changes, theyre fairly quick, call if they find something that needs attention and theyre open Sundays which is really helpful.