EXCEPTIONAL service at CARS! This is the only place I take my vehicle. I purchased 4 new tires from them so they could replace my tires, they did an oil change, and changed the cabin air filter last time my vehicle was serviced here. They always get the job done in a timely manner! Very efficient, precise, professional, and kind staff here! Highly recommend!
Shop was listed as an in network shop for my warranty company. My car had to have a motor replacement. The intake manifold was not covered. Originally I asked for the old part to ensure I was able to match it, but was told they didnt want to take a chance of moisture getting to the engine. I ordered and the wrong part was sent. Reordered the second came damaged. Reordered this past Wednesday, let the shop know it will be here Friday, which they had already said thats when they would get it. Took the part in Friday, was told it wouldnt be until at least Monday. My car has been there a month. Granted some of the delay wasnt their fault. Justin absolutely did not care about my situation. Insisted that I pay for my part upfront. Acted like I was a beggar. I went to pay just to get my car out of there. He didnt attempt to give me a receipt. I insisted. I asked when my car would be ready. He said probably Tuesday. I asked him to write an expected delivery date on the receipt. He wrote Wednesday. I dont trust anything that he says at this point. I hope they really fix the car. I have a lot of doubts.
They was very honest from the get-go and they do excellent work..The staff is very helpful and friendly..
Great service, super friendly and really helpful. Great shop all around!
Terrible customer service first off, they really could care less about who you are or what your problem is. They act like you are a bother to them while you talk. Took my 350z in to get checked, they said it would be $$4000-$5000 for an engine replacement, I paid $90 for the diagnostic EVEN THOUGH THEY SAID IT WAS $60 OVER THE PHONE. (Update on the Z I took it to AAMCO and they fixed the problem for $300 and they do diagnostics FOR FREE!). Unfortunately I had also taken my Mercury Milan there and I needed suspension work done, after dishing out $1,300 it drives straight but STILL MAKES NOISES AND JIGGLES!! I’m not sure why it was so much and they barely fixed my issue but at this point I don’t trust them at all and their guest relations needs a major overhaul, maybe hire people who at least pretend to care about what’s going on? I mean we are spending $1,000’s at this place DO BETTER! If I were you go to AAMCO off Harvard they are a COMPLETELY different experience.Over the phone I agreed to the $60 quote he gave me for the diagnostic, it wasn’t until I came to pick it up that the price changed to $90 but at that point you had my keys so what else was I supposed to do. As for the Engine replacement you quoted $1,300-$1,400 for labor and you could only find one engine that still had 100,000 miles on it and you said with that engine it would be close to $4,000 and that even then you would have to replace the head gaskets and other things which would cost more. So yes $4,000-$5,000 is the quote on the engine. The fact that I was able to take it to AAMCO and they fixed the car without an engine replacement is the bigger issue. As far as the Milan, for $1300 I expected WAY more. If tires can offset the amount of work done for that much then maybe it’s not good work. Besides that the noises when I turn still happen. Unfortunately I don’t want to remedy this with you guys because I just don’t trust you. AAMCO did so much more in the way of customer service and were very transparent and were able to fix my car without making me do repairs I didn’t need done.
Great work you can trust. Justin & crew are always very helpful. Highly recommend.
The guys over at Complete Automotive Repair and Service are amazing! We have been having cooling issues with out 2013 Chevy Cruze and they were able to get it fixed and back to us the same day we dropped it off! They also managed it keep it under their quoted cost to us which was an added bonus to us. For the speedy service and price I dont know why you would take your vehicle anywhere else except CARS. Yall have earned a customer for life and I will send anyone that needs repairs to you guys! Keep up the outstanding work!
I am not one to usually give reviews unless I am 100% satisfied and I can tell you that you will not regret coming here. I brought my car to a mechanic who told me it would cost $1200 to replace my fuel pump. I know nothing about working on cars but felt this was a little high priced and was told by a friend it was and I should take my car here to CARS. So I called and spoke with Justin and explained what was going on and he quoted me a rate if it was the fuel pump (which was already way cheaper than the 1st guy). He was very friendly on the phone and explain to me if I brought my car down he would look at it. I had my car towed after hours and left my keys in the Dropbox and he called me the next morning and told me it was the fuel pump and even gave me a cheaper rate than what he quoted me at the day before because he found a cheaper fuel pump. They had it fixed the same day they started working on it. I am a girl who knows nothing about cars and he did not once try to take advantage of that like the 1st guy did. I will highly recommend these guys to everyone I know and will ALWAYS take my car here if I have auto repair needs.
Cliff and his crew are professional, caring, knowledgeable and efficient. Recently had a random misfire that I could not figure out. Not only did they figure it out but fixed it in the same day. Thank you again!
I trust them with my car. The repair gets done as soon as the parts come and you are back in action!
Knowledgeable staff. great attitude.
Very Nice and Friendly and Always Get the Job Done 👍🏿 Highly Recommended 👌🏿😊❤️
Very professional and quick service im very pleased.
Great shop! They definitely take care of your car and dont try to sell you on things that are not really needed! Friendly staff and we have had nothing but great dealings with this shop for the last 10+ years! If I need a mechanic I know where I am taking it!
The CARS team has been a frequent help to my husband and I. These guys are extremely professional yet personal and show that they care about their customers. They work hard to find the most affordable approach to getting your vehicle needs met. They have been consistent, trustworthy, and just plain awesome! I would highly recommend them!
Great guys! Amazing service! Honest, reliable, and did not try to squeeze extra money out of me. Had a major repair done to my tire rods and found me the best affordable solution. Will continue to go to them in the future
All the technicians here are very knowledgeable on all things auto related. They are also very personable. They do quality work and can handle just about any repair you need done to your car. Waiting area is nice and clean also.
I have had all my vehicles taken care of by CARs for many years. Cliff and company are spectacular and will work very hard to make sure your service is the best it can be. I have had everything from oil changes, to transmission work and I have always had excellent service. The pricing is fair, the explanations of my cars needs by Justin have always been true. I cannot think of a better shop to work with.
We were visiting Tulsa from Michigan and had a rattle that we needed to get checked out. CARS was recommend to us and they exceeded our expectations! They helped us get the issue fixed and honestly gave us the status of some other repairs needed without the pressure to get unneeded work done. They also discovered an issue with one of our tires and saved us from having a blow out. I highly recommend them! Very pleased!
I bring my cars here every time because they have always done a perfect job and never tried to sell me on something I dont need. Justin is always right to the point and professional.
Complete Automotive Repair has serviced my vehicle a few times and I must say these guys are not only extremely professional but damn good! My last visit I expected to wait 2 hours or more but again they surprised me and finished the job in a little under an hour! I trust these guys with my vehicle and I cant say that for any other repair shop Ive ever been to! They truly earned my business and 5 stars!
Locally owned. Honest. Easy to work with auto repair shop. Owner is always on site and talks to the customer.
Honest shop, great guys working there, and the quality of their work is top notch. Dont hesitate to take your auto to CARS
We have trusted our vehicles to Cliff and his team for many years. Fast and courteous service - Jason and John do a great job in the office. Fair pricing and transparency in service, be it oil changes, tune-up, breaks or radiator repairs. Thanks guys!
They were amazing! Great price and amazing customer service!
If you are looking for an honest and trustworthy shop, this is the place. I have been using them for years and know they will do the repairs properly and will and not over charge me. Cliff and Justin are good guys and they know cars (and trucks).
Cant say enough about how good these guys are at their job. Fair and thorough. I live almost an hour away, but Ill continue to utilize their expertise in the future!
These guys know their stuff. Went to previous shops and couldnt get my alignment right. Took one trip to CARS and they had my car fixed and ready to go in an hour. Found a new place to service my vehicles.
Cliff and his guys are the best guys hands down! I have used them for more than 10 years. What I love most is how honest they have been. However I am a very detailed and semi OCD person. The attention to detail and care of my personal car is something that no other place has ever shown me. If you truily care about your car then I can promise you there is no other place you should take it to!Mike
First class group of folks for sure! Friendly, Knowledgeable, Honest, & Fair! I definitely will be a customer for life! Keep up the good work!
Honest, flexible, dependable, generousBEST CUSTOMER SERVICE. I have had such a great experience with the guys at CARS. Last year when my old car bit the dust, Justin and John (along with all the guys in the back) helped me so much by inspecting the at least half-dozen cars I brought in that fit my price range. They saved me money and kept me from buy cars that would put my life at risk. John even WENT OUT OF HIS WAY TO SEARCH CRAIGSLIST with me because I had no idea what to look for in a used car. They have advised me multiple times about what repairs were ACTUALLY NEEDED and which ones can wait for me to save up some money and even let me know if it was a repair that I did not even have to do. I have been with these guys for several years now and they have consistently gone out of their way for me without me ever asking. TOP NOTCH GUYS WITH TOP NOTCH WORK. They have earned my business and my consistent praise and recommendation. Trust your car to these guys!
If you need any type of car repair stop by Complete Automotive Repair for the best service around!!! They are very honest, hard-working, and reliable! You wont be disappointed!!
Quality work at great pricing . Super informative staff willing to go the distance to make sure your taken care of .
CARS is the only place in Tulsa I trust to give me an accurate assessment of what needs to be done as well as explaining any work to me. They are fair, honest, and get work done when they say they will!
Very honest, friendly, fast, & courteous. I dropped my car off & they even took me to work while my car was being repaired! I will definitely be returning when I need a mechanic.
Great service, friendly and honest. They were able to figure out an acceleration problem that was misdiagnosed twice before elsewhere, tracking it down to the fuel pump controller mounted behind my rear seat in my q45! Very reasonable and got it fixed!
I have been coming here for all my auto repairs and consultation for over ten years and found the owner and staff to be very professional, reliable and knowledgeable. They are the best!
Ive had a couple of vehicles serviced by these guys over the past 2-3 years, and I have come to the realization they are the most honest mechanics I have ever met. On multiple occasions, they have found little things that were causing the problem, when they could have easily charged me for flashier, more expensive repairs. Theyre fast and courteous, also. I highly recommend them.
Cars is the best place in Tulsa! They saved my volvo from having engine damage after I knocked a hole in my oil pan. I won’t go to anyone other place in Tulsa to have work done on my vehicles.
Friendly, trustworthy, skilled, and affordable. CARS is the only place I take my vehicles for maintenance and repairs.
The best place in town for all your car needs!
I bring all my cars here. The best service and quality staff in green country. They treat me like family.
Cliff is the best Service Tech in Tulsa . I highly recommend bringing your vehicle in here for them to fix
Very knowledgeable and honest shop, which is hard to find as a female. Always helps me understand what to do with my car and lets me know what kind of maintenance is coming up.
Disprogramed my cars remote, forced my door to open it when I picked it up, bent the corner of the door and besides that the battery was dead (that was not the problem why I took it there, they just put a machine on the battery to pass energy to it and it started like nothing happened because the problem was not there), the only thing I got was a pretty freaking bad experience, they ask for 5 star in their front desk and theyll give you a free oil change, maybe thats why people come to say something good here but nah this is not a good place to fix your car
Had the pleasure of taking my new Lexus here for new battery and break light they got me in and out in a reasonable time and they Completed the job and did a awesome job at it Thanks Complete Auto repair yall are legit.
Great costumer service.. Recently had problems with my air conditioning system made an appointment to leave my car for the day. Justin stayed in contact about the progress of the repair & worked very hard to complete the labor intensive job as quickly as possible. Air system is working great now.Im back again in the same month for a different issue CARS worked me in quickly & handled the repair the same day. Also, did diagnostic on my new used car for other issues since Ive had to do repairs twice only owning it for less than 4 months.CARS helped with my warranty claims & when my shotty warranty company denied my 2nd claim Justin gave me the best price possible. Thanx CARS
Excellent service and honest work.
BEWARE!!!!! Do not let this shop work on an a/c repair! Took my car in, CARS diagnosed a faulty clutch which was blowing a fuse, which I had someone check all fuses before taking my car to CARS and none of them were blown....they recommended me to repair the clutch and compressor as a whole to ensure the repair would fix the issue. I spent $855. I got my car back at their closing time on a Friday, It was not fixed, I noticed on my way home the air was not as cold as it should have been and the air was a moist air. I am certain they knew when giving my car back to my Friday evening the issue was not fixed. I took my car back Monday morning and was told, it was now a sensor, which would cost another $450, $25 for the part and $425 for labor. I was told the sensor went out sometime after I left their shop on Friday, and was told the fuses blew on the way to their shop Friday afternoon. The owner was also very rude, and did not provide any satisfaction or explanation. DO NOT TAKE YOUR CAR HERE, BEWARE!!!!!
Really a great place with great service. Justin is awesome.
Great service. The people easy to work with.
CARS always does a great job with our vehicles. They are fast, friendly, and fair!
Honest and reasonable! I recommend them to anyone!
Great experience! Quick, easy, helpful and very polite!
Did great work and got my car back quickly!
They fixed my alignment issue that hibden tire plus royally screwed up. Great experience and staff, I will be returning in the future.
TOP NOTCH SHOP CANT GO WRONG HERE !!
Great job!
Went there for warranty work was given a time fram the work would be done and they finished almost a full day before they said it was an overall great experience
They left suspension components unfastened during an alignment and almost caused a wreck, then blamed it on me. will never return and have told everyone I can about the experience. would rate lower if I could.
A great, trustworthy, locally owned shop
Excellent place for auto repairs!
Will go back for sure.
Family friendly, fast, and honest
Great service
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