Thank you Matthew, Mark, Travis and everyone who made my 2021 Honda Pilot purchase and my Acura MDX Trade-in outstanding. Such nice people with expertise, professionalism and definitely customer service friendly. The transition from Don Carlton to Post Oak appeared smooth and a great change. I love my car and look forward to doing and referring business to you all.

Amazing staff, Matthews the greatest! Great attention provided to my every need. Make entire process clear n understandable. They do what they say!

Had a great experience from sales to finance, everyone was very helpful, very upfront about everything! I recommend if your looking for a car to go see these guys ! Thank you so much

Awesome, Fouad, is amazing and the experience is too….. and Kevin is getting me the best rate possible….. Hallelujah

Great Experience. We just sold our Acura to them. They offered more than a fair offer on the price. They make it any easy process. Highly recommend them, whether your looking to buy, sell, or have car serviced, you will be glad you did.

Awesome dealership and great service, Oshay was great to work with and help me through the whole process, mark the sales manager and Travis in finance came together to help us get our dream car ! Thank you so much !

Had the best experience buying a car here! Aaron, my sales person was great, and Mark, the used car sales manager helped make sure I had everything I needed. If youre looking for a car definitely check out the people at Post Oak.

They were absolutely awesome so nice worked hard to get us approved went above and beyond to help with questions or concerns we had made it all around a easy and awsome experience buy our first car

Matthew is the best! He is very personable and passionate about his job. I LOVE my new car! This was my first car buying experience and I was more than happy to spend it at Post Oak.

I came her with little to no hope of getting into a bigger vehicle for my growing family, but Mr. Mark Variea and Declyn worked some kind of finance magic and made it happen for me. I couldnt be more ecstatic.

I was about to put a deposit down on a car I was interested in when I realized I hadnt gotten the actual purchase price of the car in writing so I asked for that. Upon asking for that they raised the price ~700... then another ~2000... before I knew it the pre-tax purchase price was ~3k over the listing price and they were telling me they had 6 people waiting to buy the car behind me.I walked away from the deal and one day later they re-list the same vehicle for 150 less than the original listing price.... what? very shady

James was absolutely awesome! I have purchased a few vehicles in my lifetime but this was by far the most hassle free. If youre looking, ask for James!

Actually a great experience. Make sure to ask for Jake! Jake was a good honest salesman. I will shop here again, as long as I can get the same salesman.

Is a very loveable people who help you at answer every question.

Wonderful folks here. I was definitely not a Salespersons ideal buyer. It took me weeks to find the car I wanted but the folks at post oak got us there!!!! We ended up with a wonderful 2017 acura MDX that we absolutely love! Matthew was incredibly helpful, jovial, and interesting. We worked together to get creative on financing so that we were able to drive away in our new car!!! Ill be back! And I would recommend to anyone shopping acura in the tulsa area!

Saw the million signs on the creek turnpike for this place & was looking to trade in my vehicle & i thought it would be just another dealership.this was not the case, jake & mark are probably the best guys to do business with, they worked so hard to get me what i wanted & i don’t ever leave reviews but this place deserves one after all they work they did for me. thank you jake & mark

I was sold a truck with a bad battery motor was extremely dirty fluid level low gas was on E would not recommend this car lot.

I visited Don Carlton Acura twice two weeks ago. Disappointing experience. First, it was difficult to find an agent to show us a car in which we were interested, a silver 2021 ILX. Eventually found Dan, who was kind enough to let us test drive the vehicle. However, my wife and I expected to negotiate a deal after the test drive. Instead, Dan told us to come back next week when someone in financing could talk to us.I returned two days later - the service was dreadful. I spoke with Darwich who just seemed to drag his feet. After almost 2 hours of getting no where close to a good deal, I left.A few things that came from the encounter: First, my 3-year old Honda Civic EX was appraised at $16,000. Second, the sticker price did not match the price Darwich came back with, which was over an $1,800 difference. Third, the leasing option was so atmospheric Id have to climb to the depths of hell to meet at a reasonable point.So, I went back over to see Sami (who I had previously seen the week prior) at Don Carlton Honda. Sami and Ryan Vogler gave me excellent, A+ service. They were both attentive to my needs and gave me a more than fair leasing option on a new 2022 Civic EX (and appraised my Civic Ex at $18,800, a $2,800 difference).I am disappointed that the customer service wasnt more consistent across the two Don Carlton locations. Sami and Ryan at Honda, again, were terrific. Dan and Darwich at Acura were wholly disinterested in earning my business.Needless to say, I will not be back to the Acura dealership. I will, however, give repeat business to Sami and Ryan at Honda.The folks at Acura need to step-it-up.

Fouad was absolutely wonderful to work with! He responded very quickly to my online inquiry, had the vehicle ready for a test drive when I arrived and even sent me on another test drive along to show my spouse. He had great knowledge and was very professional. Not you typical pushy, pesky salesman.

Don Carlton Acura took great care of me in finding my MDX! They were professional and gave me a wonderful offer for my trade-in.

I used the service department. Donnie and crew did a very good job. I feel my car will last a long time.

My husband and I bought a 2022 MDX on April 30th. We live in western Oklahoma, so we did the entire deal via text message and a couple phone calls. I was a little bit leery of driving 3 hours and showing up and something not being on the up and up. Everything was exactly as stated before we arrived to get our new car. Fouad was awesome to work with. Highly recommend!

Wonderful customer service! We worked with Jad for sales and Rob for finance. Both super helpful. We had our 5 & 6 year old kiddos with us while looking at a car and the waiting areas kept them busy & entertained! We had an issue with something after purchasing and they took care of it got it fixed and me on my way!!

Fouad made buying a car online easy. He was honest and never pushy and finalizing the paper work was a breeze.

Good selection of cars. Salesman Dan was nice

Easiest car purchase weve ever made. Everyone was incredibly friendly and helpful. There was never a high pressure moment, everything was relaxed and professional. Post sale support has also been superb.

Just purchased my first vehicle through Darwich. He listened to what I was looking for and helped me choose the right car for me. He is very knowledgable about the cars and set up everything for me after purchasing. Rob was a great help in the finance department. He was honest and explained everything to me so I understood the warranty and their services. I highly Don Carlton Acura and their team!

Always love the service we get here

Just bought a used car from Don Carlton (salesman was Darwich). Great experience. Darwich is easy to work with, friendly, and quick to respond to all of my questions throughout the week when I was trying to make my decision on a car. Definitely recommend Don Carlton, and especially Darwich! Hope to do business there again in the future.

We made an appointment for an oil change and were able to get in same-day, like 2 hours after I called! That was awesome.

We found a car. Started negotiations they came back with an offer. They offered 10 grand for trade and we were told they could take almost 10 grand off sticker if we financed through Acura. My wife owed 6700 on car they offered 10 grand that leaves 3300. Sticker 5790.00 they only gave us 5900 for rebates after negotiating because I felt they could do better, they come back and tell us they can’t cause they only gave us 8 for our car and used rebates to make it look like 10 to make us happy. They LIED about the amount given for our car and the rebate. If you buy a vehicle from these people make them spell every dime out or they will scam you for sure.

Just purchased the new 2022 Acura MDX Aspec, from Darwich at Don Carlton Acura. Had a great experience with the entire sales team, they were extremely knowledgeable, helpful and not overly pushy when it came to selling. I would highly recommend visiting Don Carlton for your next new vehicle purchase!

Very professional Advisor and clean waiting area fast service

Nothing but great things to say about the entire dealership! I was hesitant because I live in Georgia, but after speaking with Harold and a few pictures later I was ready to purchase. We arrived at the dealership, the vehicle was cleaned and ready for pickup. The process was fast and easy. Had a few questions about the previous service history, Donny was very helpful. Thanks again Harold for all of your help. Mo, you have a great team!

Always very helpful and kind

Quick oil change and reasonable price.Despite signs on all entrance points requiring masks I did not see one Don Carlton employee wearing one.

Great salesmen Go to Darwich for super service.

Great people at this Dealership. Fouad Dagher, Sales Consultant, very nice and well informed. Manager Jason is very nice as well. Going to buy from them!

Car repair department ，They are not very enthusiastic in service 😡

Have no problems, Chris is a helluva mechanic great service.

Great service department, always calls you back in a timely manner and keeps you updated on everything thats going on, we appreciate you guys.

We had a great car buying experience at Don Carlton Acura. Our sales advisor Cale was awesome! He went above and beyond to make sure we were completely satisfied. Would highly recommend him and the rest of the team at Don Carlton Acura.

Service department is incompetent to say it simple .Take your vehicle anywhere else .I read the reviews and its obvious they are written by friends or relatives of employees.

We had an excellent car buying experience with Darwich at Don Carlton Acura! I would highly recommend visiting this location as the staff is easy going and not pushy unlike other Acura dealerships.

This dealership has certainly earned our business for many years to come! Lenee helped us with the purchase of a truly one-of-a-kind car, and Mo assisted us at every step of the way, making this the most exciting car purchasing experience Ive had to date! Mo made sure that I put the second mile on my brand new car, which meant the world to me, and Lenee walked me through everything I needed to know about it. I couldnt recommend these guys enough! When youre in the market for a car, go see Lenee and Mo. Theyll turn this experience into something truly special.

This experience of getting a car was an amazing one. The smoothest trade in I ever done. I was approved online the night before I went in. I even picked out the car I wanted online. I went in Monday morning not really know how confident to be. Even when there was a ‘wrinkle” in the process, the amazing team there made sure me and my family left with what we came to get at a GREAT PRICE!! Thank you so much Ill definitely recommend to a friend.

I am a former Lexus and Acura owner. We had a definite monthly payment in our budget before shopping and after looking at several cars on the lot we were shown a vehicle with 5,000 miles. We loved the car and went in with the finance manager to begin the paperwork. We were a bit confused that after him seeing our high credit score that the interest rate was 3.9% (when a new car was 0.9) The finance manager quickly said he’d look a little more while I was deciding on whether I wanted the extended warranty and he came back with a better rate of 2.9 (which I thought was still high for basically a new car) and of course a better deal on the warranty (which that is a common practice of all dealers that I have dealt with). It was a certified car,so I assumed the car had been serviced before selling it to me and low and behold after putting a thousand miles on the car it needed an oil change. When I talked to them about that, no free oil change was offered. Petty, but good business!A representative from the dealership called and asked about our experience and if we were pleased. I told her my above statement. Said she would check into it and call back....no call.Several weeks later, the salesman called and said that I would be getting a survey in the mail and basically asked what I was going to put on the survey. I told him that I loved the car but shared the above concerns.... no survey has shown up in my mailas of yet! I would say that the Lexus dealership that I dealt with was much better at listening to concerns and addressing them in a straightforward manner.

Excellent service. Did not pressure or hassle with us. Dan was our salesman and he was great!

This was definitely not the best first impression as a NEW customer. First, my service advisor Adwin Torres must be new in position because he seemed to lack knowledge and appeared timid when it was time to provide answers and details when requested. It was extremely frustrating 😤 and it appeared that he kept evading my questions and told me to wait until the next day to get it resolved. Its amazing how the next day he was off (How Rude and unprofessional)... However, Don Ingle (another Service Advisor) seemed more knowledgeable and provided excellent customer service. (I met him for about 5min tops) he was able to be helpful and provided me with details of my request.Ok, now on to the part that has caused me to not return to this dealership due to the distrustful🤥behavior 🙄. I dropped my car off to get a multi point inspection due to damage from transporting from another state. I had no issues with my car previously, but once I arrived to Tulsa I needed to spend $1500. It gets better... I pay for my services and go to place my invoice in my dashboard and my DASHBOARD falls to the ground. 😡 I speak with Don and he gets with his manager Michael who has to get the GM involved. (UNDERSTOOD) The next morning I get a call saying my tech didnt cause the damage, but we will fix. So, Im a liar but to keep me quiet 🤫 you will fix it...NO. Now the MPI issues I question 👀. I know Im a female but I will not be taken advantage of. Although I feel as if I did already.😔This is subpar service and if you damge a customers car or see an issue you report it. No one reported it and I was lead to feel as though I was dishonest, but we will fix it for good faith. This is the only Acura dealership in Tulsa and at this point I no longer want anything to do with this distrustful and dishonest dealership. Thanks but No thanks.

You have an incredibly efficient and friendly department and should be very proud. I hate having to take my car in for maintenance and dare I say I might actually be looking forward to my next service! Anyway, I do not typically send a lot of feedback regarding my experience with companies but your department highly exceeded my expectations and you deserve to know what an outstanding job they have done.

Disappointing.

I went in to today for tire service and after returning home I realized my car was missing its radio antenna. I called the dealership, after multiple phone calls the service manager politely told me They would not replace it. I understand that this could be a complete coincidence. But it seems weird thats it would happen on the same day. I will not be returning for service.

I have bought a few cars from different locations in Tulsa and this dealership was one of the best. The general manager was personally involved and that was a very nice feeling. The selection was amazing and I believe I got the best price on my new Accord possible. If you are looking for a new Honda you have to give these guys a chance. Thanks Everyone!

The place has changed for the better. I can tell that the staff is happier to help and willing to go the extra mile. On top of that this place has a different type of feel to it so Im happy to be able to go to this place after passing it by for so long.

My service advisor Johnathan was great. He set the expectation at write up as to how the visit would go, and met it. My car was diagnosed and repaired in the same day - an experience that I havent had at many other dealers or independent shops. Well worth the money spent, not to mention the vehicle check up.

They fixed my recall and washed my car for free! So quick, easy to get to and super friendly.

Very bad experience ordering parts here. Was lied too saying parts was coming next day and ready to pick at 9am. But when called to confirm pick Dana in part was very rude and disrespectful when checking my order, so because of another employee placing the order hours after I paid for parts. Very displeased.

I purchased a Vehicle about alomost two months ago and my buying experience was really Good. the only thing was when i got the Car it had a Crack on the Front windshield they said that they would fix it and they havent contacted me to get that fixed. also i been calling about my title and i still have not gotten it in almost two months.

As a person who greatly dislikes buying a car, I could not have been more pleased with Rafael Ramos and Don Carlton Acura - and I like buying a vehicle quite a bit less than I like a root canal.Rafael provided a relaxed and reasonably fast car-buying experience. Hes experienced, knowledgeable, and just a really nice guy. Each person I came in contact with was helpful and friendly. The whole experience was just a bit surreal as compared with some other dealers Ive been in contact with over the last few weeks. It was well worth the drive to Tulsa.

I just wanted to give a shout out to Tim F. at your used car dealership. He provided outstanding customer service from the get go. Even coming in on his day off when I could not make a decision about buying a vehicle. He was extremely helpful through the entire process and made sure that my car buying experience was a pleasant one. I drove off in my newly purchased truck feeling like I had made a good choice with the dealership & the vehicle I chose. I would definitely recommend both Tim & Don Carlton Used Cars to anyone looking to buy a car.

My fiance and I just went this past weekend and had the best car buying experience we have ever had. Rafael Ramos was an excellent salesman. He provided a great experience that was pressure free and let us choose what we wanted without being pushy. We were not strongly considering Acuras until we stopped in and three hours later we left with an amazing car and a great experience. When we are ready for another car we will definitely be back.

We are deeply disappointed and advise you not to trust this dealer. We bought a used car we found on carfax at Don Carlton Acura of Tulsa. No damages were reported. When we got the car (we had it shipped since we live out of state), there was over $1600 in damages - a deep scratch along the entire rear driver side door, four dents in the roof of the vehicle, places on the hood with no paint, a badly repaired scratch on the front bumper, and a scratch beneath the window along the back panel. We also just discovered that one of the headlights is burnt out. When we contacted Don Carlton Acura of Tulsa repeatedly, they did not respond to email and when we called them on the phone the manager denied the damages.

I read the reviews for Don Carlton Acura and their used car dealership and saw mostly good. A couple disappointing ones, but nothing too bad. I called them on a Monday about a car they had. It was listed $500 above my budget so I called ahead to ask about the price. I informed the salesman, Tim, that I lived 2 hours away and did not want to drive 2 hours for nothing. I had been approved for the full purchase price of the vehicle in advance. He said that Don Carlton Acura is more concerned about customer service than making a profit. He also said that they would be able to negotiate a good deal on it. I asked him to send pictures of flaws that I might be concerned with and he did, as well as saying there was no cigarette smell. Needless to say, one hour before I am in Tulsa, he texts me and says there isnt much negotiation room. I keep on towards Tulsa, because in the grand scheme, $500 isnt asking for too much off and it is a reasonable offer for the stains, holes, and scratches on the car. I arrive and as soon as I open the Sonatas door, the pungent cigarette smell hits me, covered up by some fragrance spray. Then after the test drive, we go in to talk about the price and he does the salesman thing of wasting time and making me wait on nothing. I offered 12500 on the car as it was listed at 13400 with the hopes of meeting in the middle at 12900. Tim comes back with the counter offer. Not a dollar down. Still at 13400. And they offered $500 below what my trade-in was rated on NADA rough trade-in. I tell him I cannot do that so he comes back and still offers $300 lower on my trade than it is booked at. They said we are losing money on the car and cannot go any lower. I walked out of the dealership and asked Tim to be more honest about what negotiation room there is before a customer drives 2 hours which he promptly told me that we no longer had any business and not to contact him again.Today the car was listed at 12999. But they couldnt come down a dollar a week ago. This is absolutely the worst customer service I have seen from a dealership and will never recommend it to anyone. If you are a college student who is independent and paying for a car yourself, do not go here, they will practically laugh at you. Overall it is their loss of a car sale and my gain of the opportunity to work with a much better dealer.Their doc fee is also outrageous. It is $259 more than the dealership I am working with happily now.

Acura “ Don Carlton “ located at 47th and memorial is full of BS FROM THE SERVICE MANAGER MICHAEL TO MOE THE ASSISTANT MANAGER OF THE DEALERSHIP ITSELF, So they have did ALL my oil changes since I bought my car at 20000 miles it now 172000 and they are telling me my car needs a New Oil Pan Hmmm ... Well a little fishy right that’s what I thought so I started to investigate Mo and Michael both toldMe they where surprised that on e would have last so long and that should have been out a long time ago I had to laugh at the man I couldn’t understand that he is telling me that if you treat the part correctly and don’t abuse it that it will break from wear and tear, now I take my car to the dealership to not have issues arise like this but yet they insist that it isn’t there mess up and that it will happen in time, so out of 40 oil changes that your company did you guys obviously did something incorrectly or we wouldn’t be having this conversation so please think about this before you go to DONCARLTON ACURA DO YOU WANT TO DEAL WITH DISHONEST PEOPLE MOE, and Michael are very dishonest peopleThat don’t assume responsibility

Recently purchased a new MDX from salesman Thomas and experience was great. The time Thomas had given my wife and I was enough time for us to learn and understand our new vehicle. Will recommend to all. Keep it up!

My husband & I had a wonderful experience at Don Carlton Acura - from the moment we arrived until the moment we drove away in our new car! Our salesman - Thomas was very knowledgeable and stayed late yesterday to answer all of our questions. We then talked with Mark the Sales Manager and worked up a deal. We then met with Brian - Finance Manager today and he worked diligently to get us the best interest rate possible. Sometimes buying a car can be stressful and time consuming - but not here. Thank you Don Carlton Acura & Communication Federal!

Very nice dealership. Full of friendly helpful people. We looked at the ilx and the tlx. Very nice vehicles drive and look great and though we did not choose to get one there was no high pressure to buy before we left. Just a friendly offer to answer any other questions we may have.

Steve Odea was my salesman and he showed me exactly what I was looking for. Very friendly and listened to me.

Thank you for wonderful service. It is always a joy to bring my Acura in--whether Patrick or Corey help me. They are both so pleasant and efficient. I love my car and dealership.

Service there always perfect. Thats why I have been bringing it there ever since I purchased it there in 2005!! You all do a great job. If and when I buy another vehicle, your dealership will the first one I call upon. Again--great job

I always get the best service at Don Carlton.Patrick is great and knows me by name even though I’ve never had any problems with my car. Thanks for the excellent care.

The service folks at Don Carlton Acura “rescued” my wife as to our car that suddenly decided to expire on a trip to Tulsa from Miami. Got her right in without an appointment and diagnosed what the problem was and fixed it. I am so grateful as you can well imagine if you have ever been in the situation that a loved one is in a car, that is dying and dangerous, and an hour and half from where you are. Please pass this on to your service department.

We recently purchased our fourth Acura from Don Carlton Acura. As always, the sales experience was friendly, straight-forward, and (I know this sounds wrong, but youre going to have to trust me)... easy. My sales rep (Van) sent me off in a new TL for a test drive, and worked with me to establish a reasonable deal on my trade in. The entire team was gracious and professional throughout the sales process.

Very helpful staff in the parts department always get what is needed

My service rep, Trisha was great. On a scale of 1-5 she was a 10. I was on a limited budget and needed a lot of work. She made sure to stay at my stated goals and still get my vehicle up and running.

I dont remember the gentlemans name who helped me, but I truly appreciate his kindness. FYI When I first bought my car, I was apprehensive about coming in for service. My previous dealer had brought me around to service and introduced me to the manager and walked me through what to expect whenever I needed to bring in my vehicle. I did not have that here. I was nervous the first time I came in because I did not know where to go or who to talk to. Maybe it comes from familiarity, but my last two visits have been extremely pleasant. The staff is extremely helpful where as the first time I didnt feel that.

Had her 2011 Acura serviced early in the week. As usual your crew was outstanding. At both your Honda and Acura stores your service teams do very good work and are good to work with. The main reason we will probably continue to buy the products.Thank you,

We are in love with our new MDX! Our growing family needed a new vehicle, but were not sure which one would suit our needs. Lisa was very knowledgeable and professional. With her help, we were able to find the perfect vehicle. Thanks, Lisa, we couldnt be happier!

I was in the market to downsize from a pickup to a sedan and Don Carlton took care of me! They gave me more for my trade in than anyone else, and never talked bad about any other dealerships in town. The best part was that they were proactive in every aspect, finding me rebates, and getting me 1.49% interest on a pre-owned car. I would buy from them every time. Pays to get a luxury experience with a luxury car.

The people was kind. The salesman was great and very polite, got me in the vehicle I wanted. They done a wonderful job very pleased with them!!!

Service department is friendly and waiting area is comfortable. They always have my car in & out quickly.

Great experience test driving some cars with Kale. Will return.

I put a online inquiry in on a car and talked to Kaylee. She was very quick to respond and professional. They are very upfront about pricing from the get go and dont play games with you.

Had me all set up.... Then come at me with 2000 down pmt that they knew I was gonna get. I terrible service and staff

My saleswoman was awesome and Mo is awesome. All around a great experience!

Tim was an absolute pleasure to visit with and made my car purchase a fun experience. From the test drive to signing the papers it was by far the best car purchasing experience I have ever had

Great customer service! Weve bought a car from here and they also have a really nice service department.

This is one of several review I am writing for some car dealerships in the Tulsa area. I ended up buying a vehicle out of state, but I worked with David Dennis at this Acura dealership. He was exceptionally knowledgeable and friendly, even fielding a call from me after the fact about the car business even though it was regarding another dealership. From my brief exposure to the landscape of car dealers here in Tulsa, I think you will be in good hands with Don Carlton.

Very professional service department. They dont make useless recommendations and they tell you when everything is in good condition.

Very good service experience. Jon Torres was extremely helpful.

Excellent service, great guy, well planned for next service call. We have never had a poor service experience at Don Carlton Acura . Our compliments to a great department.

As always, the Acura service team was top notch. The only thing that tops the quality of my Acura is the quality of the service team and the way they go out of their way to take such wonderful care of me.

Went un for oil change and service recalls. Excellent and friendly service.

Great buying experience... Thomas in sales, as well as the other staff were professional and friendly. I would recommend Don Carlton Acura to anyone.

Don Carlton And the General manager took my case very personal and did the right thing and made it right for me.Im Sorry for having to call You Mr Carlton but i really appreciate your help Today!I am very sorry for getting so up set.!They do care about customers.Thank you for taking your time today to make things right! Sincerely J Tolladay.

Awesome dealership to do business with! They truly care about their customers and take care of them.

My service was great. I worked with Tricia and she was exceptionally nice to work with. Thank you!

We are big fans since buying our MDX. Ask for Dan D… not your typical car buying experience. Very nice guys.

I am so elated, I just purchase a New MDX from Don Carlton Acura. I am so thrilled I made the right decision to purchase the MDX I was torn between two vehicles and when I arrived at Don Carlton Acura I was given the information necessary to make an informed decision. It was a low pressure very easy process from beginning to end. I want to say thanks to my sales person and the Manager Chad Y. that I dealt with they both were fantastic. I am extremely pleased with the service from start to finish.

Quick service. Friendly staff.