This is a great company with awsome employees. Had a painless experience and very knowledgeable and friendly staff as soon as you call and/or walk in. Did both
Order part came in the first as I told.. Correct fitting good place for car parts
The staff was friendly but there was a HUGE lack of communication over the phone and after a 3hr drive 1of the parts was damaged, several parts didnt get pulled for me and staff didnt seem to want to pull the parts for me while I waited. I was kinda shooed out the door. I drove 3hrs and spent $1000, and left pretty disappointed I gotta go to a different salvage yard to get the rest of my parts. This yard Would probably be ok for the locals to go to, but if your driving a hour or two to save some money, Id consider a different yard. The icing on The cake was I purchased a Red bumper over the phone, but got a brown bumper when I arrived. I wanted the red one because it was the same color as my vehicle. In closing the staff was friendly, but not very clear about condition of parts and availability of what they had. I wont be back.This company has 2 yards, 1 in Tulsa and 1 in KC, which sounds great but when you show up to pick up your parts, thats when you find out the parts they said they had in stock are actually in our other yard. Which kinda sucks to hear if you just drove very far to pick up your parts.
This place is a scam! Do not waste your time!
They are really friendly and good to work with.
Had a branch fall through the sunroof on our Envoy. The dealer wanted just for the glass 499.99 plus tax. I contacted Mark at the Kansas City location. Not only did I save myself 467.00, it came as a complete assembly. Motor and all. They shipped it overnight to the Tulsa Location. They took my payment over the phone, gave me a pickup order and that was it. Easy location to find in Tulsa. They brought it out and put it in my vehicle for me. Definitely the place to go for parts. As for the glass...looks like new!
Very helpful and friendly.
Called several times and waited over 20 minutes each time only for no one to answer.
Should not be a business no one ever answers the phone and if they do they immediately hang up on you. How do you expect to do business when doing this?
The part they sent me an item to Waco TX which was accidentally damaged on removal from a vehicle, Rodney quickly contacted me back and offered me a resolution that I was happy with. These guys are trustworthy and honest. I would use them again!
The place is a ripoff. Dont go there. Lkq is much better. I actually worked there for a while and Fread the manager refuse to give me my last check .I guess they arnt doing very well if they cant even pay a guy .
I drove from Ft Smith Arkansas to pick up a part from this Tulsa location today. I called first to confirm it was in stock and that it would be ready for me when I arrived. When I arrived you pick it up they told me that the part was at there Kansas City location. Would have been nice of them to tell me it wasnt at there location considering that I called the Tulsa location. Now I have a customer that is upset with me. Very bad business situation!
Good experience take phone calls over lobby cudtomers
No answer when number is called. They will put you on hold forever.
These guys seem to have their act together.
Snakes
Always been good to deal with..
We purchased a motor from these guys. It blew within the first 5 min. We took it back had to pay more for another one that had parts missing and parts broken. When I said something to them they ignored me.i had to drive over 2 1/2 hrs to exchange the motors. The cars im working on are for a business and the longer they are down the more money it cost the company. Ill just stick to my usual companies down by me for my parts from now on. I will never do business with these guys ever again!!!!
Needs better communication between sales and yard staff
Good people and good service
Its okay
They took a cash deposit for the core, then gave a check back for core.. they wanted to charge me a shipping fee for the parts I had purchased that they had on the lot, I asked why that was not included in the orginal price they had no explanation for that. Decision was to keep part of my deposit.. bad business practice
Midway salvage sold me an incorrect door for my car. When I took it back to exchange it. They want $200 extra for the right door. You should of sold me the correct door from the beginning.I bought CV axial, it also had holes in the boot. Luckily I my old boots were good and I switch them.Bad business guys, especially with someone who deals with (12 different dealership, and family owned).
I bought a wrecked 2011 Escalade and needed many parts for not only the body but suspension and rear end parts. Jerry at Midway was able to find everything I needed. All the parts arrived as he described and Midway took care of all the shipping. I will definitely us them again. Dan D Tulsa
I stumbled onto Midway Auto Parts a week ago after calling numerous salvage yards with no luck, no help. I was in search of a 2015 Subaru Forester passenger door. After contacting Jerry Cozadd not only did he locate me a door in Kansas City he found me a door with the same paint code. The door came in on time, A condition, and its almost a perfect match on color which saved me a lot of money from the paint and body shop. Couldnt be more happy. Would absolutely recommend Jerry to anyone looking for auto parts.
Good service
Do it yourself or full service both locations absolutely outstanding from availability too customer service
After calling around to four different places these guys were the only one who had my part, very happy.
Glad to see no one could help me see if you had the right battery. I even called and asked and they said come on down
Been in the Car business 45 years. These folks do wonderful things for their customers. Ask for Mr. Loren, hes the Best.......Jerry
I will never go back to Budget Import Parts again. The guy that sold me the part said It works, we drove the car with that part in it. So, of course I fell for that trap and now Im out 56 bucks for a bad part.I know the risks of buying used, but the fact that he deliberately lied to me, and took advantage of their no refund policy, means they will never see another dollar from me. And I buy used at junkyards fairly often.Dont take their word for it, find out how to ensure the equipment is in working order BEFORE you purchase.If youre reading this, youve lost a customer, but if youre willing to make it right Im listening.
If I could give this place no stars I would, horrible service and did not want to make it right. I drove 30 minutes to pick up a part after calling and making sure they had it. Once I got there I found out they did in fact have the part but it was $70 instead of $50 and there was a core charge that he said nothing about on the phone. It was an older gentlemen and I don’t recall his name, he then told me that the $50 part was at their Kansas City store. After telling me to give him a second he told me he could only give me $5 off the core. I told him that won’t work either and to give it to me for the price we agreed on the phone ($50) or no core charge and he still refused. I ended up leaving with no parts and wasted time/gas. I usually don’t care enough to leave a bad review but that’s how bad the customer service is over at midway salvage.
Had me drive 2 1/2 hrs then told me they would have to pull it still come back tomorrow pay first
I love these guys...its a great place to do business with...and friendly staff
They had my part but..............i ordered it & paid over the phone a week prior. When i got there, my part couldnt be found for a good 40 minutes. The lines are long & staff dont really care & seem sick of their jobs.Its located in an awful industrial & mining area as well.
Terrible company to do business with. Too bad I cant leave 0 stars.
Dont buy rims /wheels there if you want to replace your Bent ones, I have got two sets they were bent worse than the ones I already had ..... They did refund my money however alot of time wasted, and 75 miles drove for no reason, . They couldnt find a place to put them on a balancer and make sure before I drove to get them . But A-1 auto salvage did it for me .😁 So go there instead
Great bunch of guys. Very helpful!
Tulsa location is bad news... Owner or manager there is rude! Parts fail from there...
Ive used them for 27 years! They are my first call for all used parts!
Good customer service
If u need a used part go here
You
I knew this place many years ago it was called Budguet auto parts. I recommend it.