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Franks Automotive Repair
1459 S K St, Tulare, CA 93274, United States
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Franks Automotive Repair
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Le
Review №1

I had the best service from here. I had just gotten off a graveyard shift and as soon as I walked in everyone was smiling greeting me offering me beverages and it was just so relieving to walk into an establishment where everyone was so amazingly nice!! They kept me posted on what was going on with my car and answered all my questions! I got called back into work and were so amazing about me being in a hurry!! Would definitely recommend them to everyone I know!! Thank you guys for having thee best customer service!

Ph
Review №2

This shop is incredible. We’re on the road traveling to Sequoia and hit a piece of metal that damages the splash shield and leaves it hanging&touching the road. We stop by the shop when they just open and they’re nice to take us right away. In less than 20 minutes, it’s fixed. They’re not only kind and efficient but also do not charge us anything. I understand it may be something small but others could have charged us something especially we’re traveling. They are highly appreciated and recommended. I don’t know your name but thank you so much.

Da
Review №3

I went in here with high expectations of this place and they do have fantastic customer service but a friendly voice and smile will only go so far when they can’t get the job done right. I took my vehicle in for quite a few different services one of them being the A/C, I’m told I’ll get my vehicle back in 2 days at the most, I didn’t get it back until 9 days later and they told me they had someone test drive my vehicle to confirm that everything was working properly which I don’t see how that is when my front driver side wheel would lock up so bad my vehicle would get stuck the A/C would blow out hot air and the air wouldn’t even come out of the right vents it would come out of the defroster and the floor vents instead so I take it back to Frank’s to get them fixed and when I get it back for the second time the A/C is still not working properly and the wheel is making a grinding noise, but good thing they told me that everything I paid for is insured for 3 years or 36,000 miles which ever comes first but that was also a lie with speaking to the owner Andy himself he tells me something completely different and that not everything is covered unless I spend more money which I had already paid them $6,378.39. He also told me that his shop is not the problem for what happened to my vehicle, but ever since they worked on it My vehicle has not been the same it’s been worse. The solution Andy and I came up with was for me to send it to another shop how nice right? WRONG AGAIN!!!! He wants to send his insurance guy out there to make sure that The new shop I send it to is wrong so that way he doesn’t have to be responsible for fixing anything regardless, I actually asked Andy if that was why he wanted to send his insurance guy out there and he stayed quiet for about a full minute until he finally said well I don’t know how to answer that and I told him yeah I know you don’t it’s because you don’t know how to take responsibility for anything. I Also had the expense of renting out a vehicle for the entire time as well which costed me an additional $1,900. I got my vehicle back with more problems than it went in with and had a total expense of $8,278.39 just to get told too bad so sad this is how the world works. To some people in the community Andy might be a stellar guy but to me he’s no more than a crook with a smile.Yes Andy there is two sides to every story it just sucks that no matter how you word yours you can’t weasel your way out of this one either way because you couldn’t even answer any of my questions over the phone which is why you got so awkwardly silent so many times during our numerous conversations but I won’t go there either. Also the mixed up communication from everyone was no help at all and your constant famous,” I don’t know where the mix up in communication happened” line is getting extremely old so there’s no point of calling you on the phone especially when you tell me there’s nothing more you can do and that’s just the way the world is. So when your ready to right your wrong and truly help me give me a call you have my number

Au
Review №4

I love how communicative Andy is and he was always going above and beyond to make sure everything was taken care of. They hunted over and over till they found the cause of the problem my kia was having and I cant say thank you enough for making a stressful situation a little easier on my end. Ill definitely be returning if any other problems come up! (But hopefully not any time soon)

Lu
Review №5

Everyone was super polite. I checked out a few mechanics in the area and chose franks for their exceptional customer service. They kept me up do date on everything they were doing to my car, made recommendations. They offered me coffee or water and even asked if I needed a ride home. Cesar and Andy were great. Highly recommended.

Jo
Review №6

Andy and his crew are top of the heap. You won’t find better customer service and quality work. They are incredibly supportive and quick to respond, and stand behind their work!

Ma
Review №7

Top quality service is hard to find and Franks Automotive went above and beyond. If you ever need your car repaired, these are the guys you go to...seriously! They keep you posted at all times on the status on your car repair and explain what it going on with it. They dont your waste time. Outstanding in every way! Awesome service!

Ke
Review №8

I have decided that it doesnt make a lot of sense to buy a new car when you can keep getting the old ones fixed. I do spend money on repairs but i havent had a car payment in over 10 years. These guys continue to fix our 3 family cars. This time was a major engine replacement!! The mechanics are wizards and Andy stands behind their work. Why would you deal with 12 car payments a year when you can pay the equivalent of 2-3 payments in maintenance and repairs? Autos are horrible investments, let these guys keep fixing your old paid off vehicle. The service is outstanding, and they make sure you aware of what is being fixed and why. Ive been a customer of Franks Auto for 7 years and have no reason to buy a new car or go anywhere else. Great work fellas!

Br
Review №9

Im 30, female, I dont know an enormous amount about cars. My dad was a mechanic and did absolutely all of my car maintenance. Now in his older age he cant do very much. I was loathe to go to a car shop and after a few bad experiences elsewhere, I found Franks. Not only is their customer service above and beyond, they are professional and I trust them completely. I once went in with my old car and said I dont know whats wrong with it, but Ill pay to have it fixed. maybe not a smart move on my part but only something minor ended up being messed up; they could have ripped me off but they didnt. I paid for the diagnostic, they fixed what was wrong, and all was great. Their text message and email service is great and I have also used their shuttle service once and that was great too. I love Franks Automotive, it costs a little bit more but its worth every penny, you get what you pay for.

Bl
Review №10

Caesar and Andy were friendly and considerate. They kept my best interests in mind. I’ll be back for sure.

pa
Review №11

Excellent service at a great price!!! Definitely will be returning! Thank you guys so so much!

Ch
Review №12

Franks sets the bar for customer service and quality workmanship. The only place I take my vehicles, they always go above and beyond to make sure they have done the best they can. Definently recommend.

jo
Review №13

Frank automotive this the best Mechanic shop ever.. They provide you the best quality of service to offer from the staff to the mechanics.. Very honest people.. They don’t lowball you on what needs to be repaired unlike some mechanic shops.. They won’t waste your time or money. A huge S/O to the staff Thank you Frank’s Automotive if it wasn’t for you guys Chevy won’t be up and running.

Ke
Review №14

The atmosphere is very friendly, personnel great answers questions with detail...

Ro
Review №15

Excellent service. Staff very helpful an kept me informed as they were servicing my truck. I look forward to doing business with Frank’s in the future. Thank you so much.R. Munoz

Mo
Review №16

This place is hands down the BEST PLACE to go for any car repairs. I was greeted amazing and with the most positive attitude from EVERYONE. Asked a couple of questions and they answered all of them with the best information. I would recommend this place to everyone. They really made me feel like home! I loved how everyone was just so positive and so happy to talk to their customers. I know usually some places there is always that rotten apple, the person with the attitude but this place had absolutely NONE!

St
Review №17

Great customer service and even though they werent able to finish the job on time, they were in constant communication with us.

Ch
Review №18

I love Franks Auto Repair! Repeat customer and I will continue to come back. They are so friendly and honest and knowledgeable! Thank you for your great service!

Sa
Review №19

The staff is very professional and provide amazing customer service every time I go. Frank’s is the only auto shop I take any vehicle to because I know I’m getting the best care each time.

Bu
Review №20

The service at this place is definitely one of, if not the best in town. Needed a water pump replaced and I wanted it done right, and well the guys here know what they’re doing and take pride in their work. Aside from replacing the water pump the best part is they always offer you something to drink and have a shuttle service that takes you to and from your home if you need the ride while yours is in their shop. Top notch business, and would recommend them without hesitation.

Da
Review №21

This company has a great team of employees, even the shuttle driver. I have been using them for 99 percent of my auto repair needs for almost three years now. The other one percent is with Jeep dealership as I am able to get free oil changes. They are definitely professional, personable, caring and concerned in any given situation in making sure your problem is fixed. They keep you informed on the progress of repairs by giving you regular updates. The service is top notch and prices are pretty decent. Everyone always seem to be in a good mood even though they are crazy busy. I’ve referred friends and they too have been more than satisfied. Keep up the good work Frank’s Automotive!!!!

AN
Review №22

Frank’s automotive is by far the best ever! I’ve always taken my Land Rover to the dealership and I’ve realized I could have saved lots of money! Land Rover couldn’t fix an issue I had with my mirrors and I was told it was my settings and I took it to Frank’s and they figured it out replaced my door sensors and now my mirrors tuck in! Took my vehicle in for various issues and I was pleased with everything they did! Always kept me informed and updated and they were all so very courteous and professional! They have now gained a loyal customer! Thanks again to the team at Frank’s you guys are amazing!

Ye
Review №23

Great service, very Professional. Job done right. They even came and picked up my car and dropped it off when repair was complete. Paid the bill online, no need to leave work early to go into off.

Ka
Review №24

I had my money took from me, my problem wasnt fixed my car overheated worse than it did.! I didnt even want to rate them at all I had to to post this.😡

Ye
Review №25

Franks Automotive Repair is the first place I go to when any of my cars need maintenance. I like to shop around for the best deals and I always find my way back to Franks. Theyve always made sure that I know exactly what to expect by explaining everything step by step before they begin working, just to make sure you are aware of what will be done. I always know what Im paying for and know its always at a great price. I also love that I can check the status of my car on their website. There is nothing negative I can say about this company. They respect you as a customer and your property. Their staff are always friendly, helpful, and very informative.

J
Review №26

Top quality shop in Tulare. I strongly recommend this shop for any Auto Repairs, Alignments and Tires

Er
Review №27

They communicated with me the entire time my car was in for service which I greatly appreciated! Their staff was friendly and very professional too. All around great service 👍

Ji
Review №28

The staff at Frank’s are thorough, professional and personable. They take extra care to understand the problem from the customer perspective and put great effort in getting it resolved. I have used Frank’s Auto over the course of many years and vehicles and without exception Andy and his team are a joy to work with and they stand behind their work.

Ma
Review №29

I told Family and Friends about Franks Automotive Repair Shop! Great Service an Friendly customer service. 5 Stars!! Thank you Caesar.

Ad
Review №30

Franks Automotive is a class act. Their staff is friendly and professional, as well as knowledgable and attentive. Franks uses text and e-mail notification services that are very convenient, so you don t have to have a bunch of phone calls conferring on what to do with your vehicle. I enjoyed my service from start to finish and beyond! When a sensor light came on in the car, their friendly staff came and picked it up and fixed the issue right away. Id recommend Franks to anyone, and I am very glad I took my car there instead of the dealership.

Ad
Review №31

The nicest guys ever they are a little pricey but ill take my car bk again .

Va
Review №32

I took my Jeep Patriot in this week due a rumbling and a check engine light that was on. Frank’s was able to do a complimentary diagnostic and further testing to help find the problem. They sent video and photos of what they found to be concerning with the Jeep and made recommendations as to what could be done. They stayed in constant communication with me during the process and did not do anything until it was approved by me. The customer and auto service was phenomenal and I will definitely be returning to this trusted team in the future.

Da
Review №33

Awesome experience working with Franks automotive. They were professional and straight forward. Caesar was professional and kept me well informed with every detail. Very impressed with how contactless the exchange was you don’t even have to step inside the facility and everything from notifications to payment is conveniently located online with a simple platform. Definitely will come back for more services at Frank’s.

Pa
Review №34

Front bearing replacement on a 2013 civic. They did a great job of getting it done quickl. They also provided me a ride to work and delivered my vehicle to my work.

wi
Review №35

First and foremost the owner and the crew he has at his shop are so professional and polite and very honest.My wife and kids broke down and the car was towed to the shop. They were quick to take a look and found that the car was needing a new engine. The owner of Franks is amazing and willing to help in anyway.

Ge
Review №36

I live in Fresno, almost 50 miles from Frank’s, but it’s worth the drive for me to receive, what I consider to be, complete, professional, and extremely considerate service. They constantly go above and beyond to warrant returning to their shop for my cars servicing.

Mi
Review №37

Great customer service and communication with Cesar and Alex keeping you updated on the status of your service. I really like the text messages with pictures of what they are talking about regarding the repairs needed as well as the invoice that you can pay online.

Pr
Review №38

My son and I are very happy with our experience at Frank’s Automotive they are very helpful and kind..

Ti
Review №39

My daughter’s car was stalling and we didn’t know where to take it. The tow company we used suggested Franks. They were professional and kind. They were in contact with us via text and phone calls. They showed us exactly what they were doing to the car including pictures of what they were working on. I had never received this level of service from any automotive shop. Caesar was our contact person and he was friendly and accommodating. He was upfront about costs and what needed to be done to repair the vehicle. The car is running great! We will definitely be using Franks Automotive for any future repairs.

No
Review №40

They make you feel very welcome since day one. Always sending you updates on your vehicle. And they really know what needs to be done . If any of cars need to be worked on I will definitely take it to Frank’s . Great service also very friendly staff.

Ro
Review №41

I was heading out of town and needed my valve cover gasket replaced. They fit me in quickly and got the job down. I was able to hang out Ian’s get some work down while I waited. Donuts, coffee and WIFI made it easy.

Am
Review №42

Best automotive repair shop I’ve ever been too. Great costumer service, very friendly and highly professional team. I’ll be sure to bring my car here any time that it needs to be serviced. Thankyou again for helping me out today!

Ez
Review №43

Service was exceptional as always. I really appreciated that Franks provided a ride home when I dropped off my GMC. Other places took that offer away. I wore a mask. I felt safe. It was convenient. I always refer friends and family to Franks. I had trouble with my transmission. I called around and was referred by other mechanics who specialize in transmission work. They told me to take my GMC Yukon of 22 years to Franks because they were afraid to touch it. So what does that tell you? Franks guys are the best! 👍🏼

Ca
Review №44

You can always trust youll be greeted with a smile and provided top-notch service. I always appreciate their willingness to go over any and all aspects of services and recommendations to make sure I sm comfortable with the plan of action decided. Only place I go to, only place I recommend.

ma
Review №45

These guys were amazing. The customer service was unbelievable and they were very timely. Cesar was the main one helping me and he was friendly and professional. Bet Shop I’ve ever been to and will definitely be back

Mo
Review №46

Customer service was amazing and I was also provided a ride home after dropping off my vehicle. Would recommend Frank’s for all your car repairs

Je
Review №47

Beyond grateful with Franks Automotive for the repairs made to my vehicle. This was during covid-19 and they took every precaution for safety while still meeting my needs. Not only did they fix my car but also provided the complimentary oil change. The staff is pleasant and kept in touch with me regarding my vehicle needs. When people go above and beyond it says a lot about them. Without a doubt this will be the place for my vehicle repairs. Thank you!

Ri
Review №48

Man those guys in the picture are sure good looking. Thanks for always taking super good care of our vehicle and the customer care is the best I have ever experienced. At 67 yrs. of age I have had a lot of not so good experiences with other shops. Thanks again

Jo
Review №49

Always a great place to go. They are very trustworthy and honest. Always get exactly what i need and help with anything else i might need. The fellas at the front desk are probably some the nicest people you’ll meet.

Ce
Review №50

Excellent shop was referred by a coworker and I’m glad I took them my truck they repaired it and came out cheaper than quoted. Oh and they also have a financing program for those that might need it

Da
Review №51

Ive been to multiple repair shops and none can compare with Franks. This being my first time experience here, it was great and kept me informed with issues and progress through online notifications, which was great and hassle free. Definitely like theyre Honesty and professionalism, highly recommend! and will be back for future repairs and services.

Ca
Review №52

This was by far the best experience I’ve had with any Auto Shop. Amazing customer service!!!I will definitely continue doing business with Frank’s auto repair!

Ch
Review №53

Everyone was so nice and professional! They made me feel comfortable and valued. I am extremely satisfied with their service. My van is running better than ever. Great experience and I will definitely recommend Frank’s to my friends and family.

Ro
Review №54

Everyone here at Franks Automotive are some of the friendliest of auto techs I have ever come across!Ive heard some rattling noise under my 2014 Mustang and called them up to get it checked out. They were able to identify the problem and sent me photos of the problematic area, even a video! Everything is taken care of now and I can now go over bumps and potholes without the worry. Thank you for the excellent service, the honesty and cool conversations at the counter. The vehicle updates and approval service via text/email and website was awesome, fast and efficient. I definitely recommend to all needing service in the future to their establishment. Thank you guys so much!

Am
Review №55

I wouldnt take my vehicle anywhere else. Andy and his crew at Franks Automotive are always fast, fair and totally transparent. They always take the time to educate me about what needs to be done and never proceed without authorization. I really appreciate having such a professional business so close to home. Thanks Franks!!!!

li
Review №56

Amazing service! They went above and beyond my expectations and my car runs better than ever! They were able to look up my warranty and saved me $2400! Caesar you made my day (just happened to also be my birthday lol). Thanks again guys!

Ju
Review №57

Excellent work. Had a problem with my A/C, they fixed it in a couple hours. Very nice people, very helpful, totally recommend them

Ma
Review №58

Franks automotive is a trustworthy company that I would recommend. They picked up my car and fixed my car to my satisfaction. Once completed my car was delivered to my home. It’s hard to find an auto repair service that provides service like this. I’m a very satisfied customer. 👍😊

Su
Review №59

I love Franks! I have been going here for a few years and I have never been disappointed with their service. The staff are some of the friendliest people around, they always greet you with a smile and a handshake and ask how your doing. One of the things I appreciate the most is how they always explain everything in a way thats easy to understand. For someone like me who doesnt know much about engines, thats a big plus. I have had bad experience with other shops but never Franks. My car was driving on borrowed time when I first took it in and now is in excellent condition thanks to them. I will never take my car anywhere else, they are the only ones I trust to take care of anything and everything I may need. I give the staff, the mechanics and everyone at Franks Automotive a 10/10 everytime. I have, and always will, recommend them to everyone I know.

Da
Review №60

Too expensive for the horrible work

Jo
Review №61

I used to get repairs at another facility in town but when some of their more seasoned staff retired te quality and honesty was lacking. I was reffered to Franks by one of the seasoned employees for other repairs not performed by my previous mechanics and returned. The experience reminded me of what honest business was like. While I miss the lower prices at my previous facility, honest work for a ok price is a trade off I will gladly accept.

Gr
Review №62

At Frank’s, I’m always treated like a VIP, then I realized that’s how they treat everyone. They get to the source of the problem, communicate with me, and pick up and deliver my vehicle. It’s top notch service that keeps me going back when my vehicles need anything. I highly recommend Frank’s Automotive for your automotive needs!

Ma
Review №63

Andy,Alex,Cesar and the mechanics and whom ever I may have missed are a bunch of great people to do business with. I have been elsewhere but because of there service both personal and mechanical they have driven me back to Franks Automotive and that’s it, I don’t plan to do business elsewhere. I have worked with the general public and a good greeting is important. It makes you feel at home.

At
Review №64

Very professional, helpful, friendly individuals who are always on time! Every time I needed my car worked on they would always get back to me quickly and let me know every step of the way about what was happening with my car and what needed to be fixed; there a bit pricey $$ but I’d still choose them over anyone else!

Da
Review №65

I put off fixing my vehicle for a couple months because I hate the hassle of dealing with shops and of course the expense It brings but I’m so very grateful that I was recommended to Frank’s Automotive by many people. I think they are the definition of extraordinary customer service every step of the way!! They kept me updated in detail every step of the way and were always ready to answer any questions I had. Hands-down the best experience I’ve ever had with any shop or mechanic. I will confidently be recommending them to anyone I know. Special thank you to Cesar for making this such a pleasant process !!

Ki
Review №66

My son went to several places, and was told he had to replace his catalytic converter, it would be over $1000. Franks fully inspected his car, turned out it wasnt the catalytic converter. Franks saved him over 500. They are very thorough, and honest. I highly recommend franks.

Sa
Review №67

Some of the nicest people to work with!

An
Review №68

Great customer service followed up with great mechanic work. Thank you Franks Automotive. Finally got my baby running after dealing with garbage mechanics for 2 years.

St
Review №69

This place is the most professionally ran auto mechanic shop Ive ever been to. Honest,reliable,quality work, are just a few good words of many that pop into my mind when thinking of Franks automotive.

An
Review №70

Awesome, Nice, and courteous. They did a Great job fixing my Dodge Journey. I over paid them, and instead of trying to put that money to another part, or try to find something else to fix, they gave me my $400 back. Andy and his Crew are Christian based and an awesome company. Id give them 10 stars if possible!

Mi
Review №71

I had an A/C problem, I contacted Frank’s Automotive and was able to confirm my appointment by phone with Alex, a very friendly and knowledgeable employee. I was impressed by the outside appearance of the shop, very clean, neat, and organized. I couldn’t really see too much of the inside because of Covid-19 restrictions, but what I could see appeared to be the same. They were able to diagnose the problems in a timely manner, and keep me posted on the status of their progress, via emails, texts, and phone conversations. The online link they have is very easy to understand,Yes, very user friendly to interact with. I was notified when my car was ready to be picked up and it was waiting out front for me when I got there. I received an invoice via email, and was able to prepay touchlessly. A few days later I was contact by Andy the Technician, to make sure the A/C was still working satisfactorily, and Yes it is operating better than ever. Frank’s did a Fantastic job on my vehicle, and I would highly recommended them to anyone who appreciates quality repairs and service.

An
Review №72

Great job on my Timing Belt and Fuel pump replacements! You guys do a great job!

An
Review №73

I Andrew Martinez recommend you to go to Franks Automotive I took my car in and they welcomed me with open arm and bottle of cold water . An employee there by the name of Alex respectfull guy made sure my car and me where taken care of Thanks Again Franks Automotive Ill be back again

Ji
Review №74

Customer service is always great.

Ar
Review №75

Very professional and organized facility.

Ma
Review №76

Everyone is very helpful. From pickup to drop off service. Franks name lives on through customer service to customer appreciation and it shows. Great service and comfy quarters to wait in.

Ry
Review №77

I recently had to bring in my car from what appeared to be a dead battery over the weekend and taking it to another location did not provide me with great service. Franks automotive personnel were very friendly and let me know that they would get to my car as soon as they were able. They did not get to it that day but the morning after they diagnosed the problem to a dead battery and had it running again in a few hours. They communicated with me every step of the way and their shuttle service was great to use when I needed to get back to work. Great to have this level of customer service when I need to come with them in a time of frustration with my vehicle.

F.
Review №78

Frank’s Automotive offers quality friendly service. They guarantee their work. They offer a free oil service after the 4th oil change which translates to a lower average price for an oil change. Great place.

Ro
Review №79

Some times you say its expensive, but they are the best. Franks is the exception, reasonable prices for the abousutly best work. I have no problem recommending them to my friends and family.

Na
Review №80

I was totally impressed with the friendly, kind, and courteous way that Iwas treated from the moment I stepped into this shop. This was my first time in this shop, and I was hoping that I had found a place that was trustworthy. The shop was very clean and had a wonderful atmosphere due to the friendly, pleasant staff working there. Each one that wasnt busy introduced themselves and shook my hand with sincerity.I was given a ride home, and they even picked me up when my car was ready! My car received a very detailed check-up and I was given a paper that listed the results of what they had found. My car is old, so there are quite a few things that need attention, but nobody tried to pressure or advise me on what to do. Only after I asked their opinion, did they advise me on what I should fix first.Im very pleased with the repair done on my car! The price was fair, and well worth the quality and efficiency that went into the labor. Yes, this is a place I can trust!!! A wonderful shop!! Wonderful, honest owner and wonderful staff!!!

in
Review №81

The workers are very attentive to my car needs and my self. They were awesome. Alex came to my work and pick up my car and took it back and did a oilchange and brought it back which i thought was very convenient and nice. I will continue to do business with them cause of their way of caring for me and my car .

Lu
Review №82

Everytime i have an issue with my car i trust Franks automotive. They always make me feel welcome and always find me the best price to fit my budget! Franks will always be my go to place!

Vi
Review №83

Friendly professionals, Not only are they good at what they do but they also have a nice clean shop and waiting lounge, Im the kind busy guy who needs to send his wife to take the cars to the shop for me and it puts me at ease to know she will be comfortable doing so with a nice clean atmosphere and friendly staff and they are all qualified techs who has the customer interest at handI now found a place where I can just send my car to and just say fix it and I dont have to think twice and thats Franks 🙂

Pe
Review №84

Franks is the ONLY place to go. They diagnosed our trucks problem quickly and texted us updates. They are very professional and pleasant.

Es
Review №85

Great service, friendly staff, frequent updates. I couldn’t be happier with the clutch system replacement they did for me. My clutch (and car) has been doing great since their work performed in the summer of last year!

Ju
Review №86

Amazing group of people!! They go out of their way to make your experience as pleasant & painless as possible!! 😊

Je
Review №87

Franks is beyond comparable to any automative or place I have ever been to. The staff is friendly and extremely helpful. Alex and Cesar resolved all my vehicle issues and made sure my concerns were taken care of. They truly care about the customer and getting their vehicle taken care of ASAP. I definitely recommend Franks automotive and give them an A++ thanks again guys for all your help :)

Pa
Review №88

Professional service! Top-Notch! Super efficient and quick. Got my car back quicker than ever. I had great communication with Cesar at Franks. They diagnosed and fixed the problem with my daughters car in just a few hours. Then they picked her up so she could get her car back. Best place ever!!

Ni
Review №89

They went above and beyond! I really appreciate the time and attention they took to make sure I was informed. The service was exceptional!

am
Review №90

I was suggested taking my Honda for AC repair at franks automotive and Im extremely happy I did! I have never received such great customer service anywhere else they do not covid19 stop them from their amazing customer service I was informed with updates via text and emails and pictures of exact step by step of what was going on with my vehicle and was notified within a couple hours that my vehicle was ready for pick up.. The price was very affordable and even recieved a complimentary hand sanitizer. I highly recommend this place for anyone to get their vehicle serviced here i cannot express this enough of how happy I was and still am with the service I received and my AC is ready for the hot summer days.

Br
Review №91

This team genuinely cares about their customers. I have taken my trucks to Frank’s for years. They are always very friendly and courteous and they make you feel like family. Recently our truck was packed for a trip out of town and just before we left town the engine light came on and oil gauge dropped. I drove it straight to Frank’s. They were able to diagnose the problem quickly, ordered the part to be delivered, installed and fixed within a few hours. We appreciate they took care of us in our urgent time of need. We refer them to our friends & family. We highly recommend them!These guys are great friendly and fast. The only place I take my truck. Very trustworthy ! If I could give them more than five stars I would. Thank you Andy & staff at Franks Automotive

Sa
Review №92

Our Ford diesel pick up broke down in the uhaul parking lot! We were there to rent a truck for our impending move out of state. Franks sent a tow truck and got busy. It was a somewhat costly fix as are most vehicle repairs, but their level of professionalism, and their sincere concern for our predicament really impressed us. During the long move the truck acted up again but made the trip. Franks hooked us up with a mechanic in our new home town to check it out. Turned out to be an issue unrelated to the repairs they had done, but they did not hesitate to help us figure it out. Caesar is awesome! You all are awesome! Thank you so much for easing our stress!Expect Christmas cards from AZ!

Da
Review №93

Always the best service

Al
Review №94

Like most people I don’t like taking my truck to the shop but when it’s unavoidable I call Andy at Franks Automotive. They always take great care of me and my vehicles. When it’s fixed...it’s fixed.

Br
Review №95

Andy, Alex, Cesar & Staff have been great! I take my 03 Volkswagen Beetle here for all its needs! They offer quick and friendly service! One of the great things about Franks Automotive Repair (besides their AMAZING customer service) is that they believe in good communication with their customers!! I recommend this shop to anyone with car trouble, oil change needs and service check-ups! In fact, my entire family and I only trust Frank Automotive Repair to get the job done right!

Ma
Review №96

They are very friendly, helpful, informative and very knowledgeable about the vehicles taken to them. They helped us and continued helping us after they worked on our vehicles. I would recommend them to my family and friends

Ph
Review №97

I’m a very happy coustomer and I would highly recommend Franks Automotive and I will return with any other automotive need.Thank youPhillip

Ca
Review №98

Overcharged for diagnostic went down the street and paid $100 less for same service and was given a different more affordable outcome! Turns out I dont need an transmission replacement after all!!

To
Review №99

One of the friendliest and Godliest shops around. Have taken all our cars for repairs as well as inspected. Uses proper parts and service is completed in a timely manner. Awesome service and well priced

Bo
Review №100

I have used Frank’s for all my cat maintenance including tires. I trust when they say something needs to be done. High quality service!

Information
35 Photos
100 Comments
4.8 Rating
  • Address:1459 S K St, Tulare, CA 93274, United States
  • Site:http://franksautomotiverepair.com/
  • Phone:+1 559-688-7384
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Oil change service
  • Transmission shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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