Last month I was in the market for a specific car with a specific package. Andrew Nguyen was very pro active and communicative on the status of his search in finding me the perfect fit vehicle. VERY shortly after my inquiry Andrew Nguyen found the exact vehicle I was looking for! His customer service upon my arrival was 10/10, super chill and was never pushy on swaying my decision. I’ve recommended many of my people to this Acura dealership, just based off my own personal experience with them. I highly recommend visiting Acura Of Seattle if your in the market for a car without the headaches!

This is a place were people brings there car to get fix

My wife and I bought a car from Acura of Seattle last week and the whole process was very smooth. Andrew Nguyen was our sales associate - he helped us find the perfect car, didnt pressure us, and was friendly every step of the way. Erwin on the finance team was also great and was able to beat the rate that our credit union offered.

Everyone at the dealership was friendly and knowledgeable. Jose did a fantastic job of showing the RDX that I ended up purchasing & made the entire process pain free. Highly recommend purchasing from this location.

I bought a Acura for my son .only 2 month the clutch went out.they are bunch crooks .I’m out 14000,they sold me lemon.bunch crooks. don’t trust them.

Dary was very helpful and nice. The work he did on my 2018 MDX was amazing, he worked on calibration and it was peak work. Also they gave me a loaner car while they were working on my car the model was 2021 Aspec TLX it was brand new and super nice. I dont think any other car dealership is this nice/generous!

If you are interested in great customer service, very friendly and assertive staff, clean bright atmosphere and knowledgeable techs, I strongly recommend this location. Go to see Dary in service. The man can help with anything and very comfortable to be around. He went above and beyond helping me and I can be a tough customer. I will be telling friends and family. Definitely be back here for future service work and test drives!Merry Christmas.Josh Pronesti

Can’t thank Leslie and Moe enough for their patience by working with me and my family. If it’s a car you want, I can assure you they will work with you and your budget to ensure you leave that lot with a vehicle. The maintenance department and the whole staff are very friendly and professional and definitely recommend this team to purchase from.

Had an easy pleasant car buying experience with Preston and Robert. Got a fair price on a great car. Would absolutely recommend

I recently had a wonderful experience with Acura of Seattle! Tim was very professional, welcoming, non-pushy, and very good with follow through. He answered all my questions and took the time to explain contract details. Im very pleased with my purchase and the experience I had at the dealership. Highly recommend!

Working with Chris Castro and James the Sales manager was a wonderful experience. They were friendly, helpful, not pushy and made our car buying experience one of quickest and easiest I’ve ever had. They made sure all of our questions were answered and took great care of us.

This week I did my first maintenance to my new Acura and it was my first service experience with Acura of Seattle overall.Anthony was professional and clear. Everything was smooth with no hassle. I stopped by to make an appointment and ended up with leaving the car for service and was given a loaner in the mean time. Picked up next day with no issues and clear understanding of what was done which I really appreciate! The staff is friendly and nice. Keep it up Acura of Seattle! :)

This dealership was great to deal with. I highly recommend them! !f you happen to get lucky enough to link up with Christopher as your salesperson, you will not be disappointed! He really took care of us and treated us very well!

When I asked the availability of a car on the phone, they said it was there at the dealer. But when we got there they tried to sell us a different one because the one we asked for wasnt actually available. However customer service was really good.

I called Seattle Acura and was told Service was busy, so I left my info for a call back. Did not get a call back, so called again to ask if I could drop off my car. When I arrived, only 1 intake person, so waited. Then, when I picked up my car, and had to wait again, was given key to get my car. This is a service department. Is this considered good customer service?? I have never had to go get my own car in a service department. Even during COVID, there are still ways to show your customers they are special. I will not be back.

Acura of Seattle is hands down one of the best dealerships weve bought from. Our past two purchases were met with no hassle, no frills, high quality cars and expeditious service.Its definitely our first choice for our car needs.

Everyone we dealt with was friendly, knowledgable and professional. They had a good selection of cars. Our salesman was Preston Clark. He took good care of us, and we found a car we are very happy with! I would definitely recommend Acura of Seattle. Ask for Preston!

Good parts department and no BS for service. I tend to get a little technical about repairs and maintenance and they are cool with me asking 20 questions

Absolutely LOVE this place! This is our third Acura and fourth car that we’ve purchased from Preston and the team and we couldn’t be happier with the service and the car! We drive over an hour just to work with Preston and never leave disappointed! We suggest working with him for all your Acura needs! Thanks Acura of Seattle for making another satisfying experience for us!

Amazing experience working with Acura of Seattle. To the point staff, reasonable and very customer oriented dealership.

The EASIEST car buying experience ever! Chris Castro was great to work with - super informational, no pressure or games, and he helped me get my phone connected. He also spent a fair amount of time teaching me the infotainment system and even sent me a few YouTube videos to get some additional things set up (garage door opener, etc.) Super grateful for the opportunity to work with such an awesome salesperson!

They were really nice. If you go there to get a new car, ask for Preston. He’s fun and will work hard to get you what you want. They are professional, kind and patient.

We had a very good experience and our Sales Representative, Preston Clark went above and beyond delivering our new car right to our door. He was also a lot of fun and appeared to be very happy in his job

Andrew Nguyen was the great salesman I worked with. He knows how to build a connection and trust with his customers. I was able to get what I was looking for and the price I wanted. Great service compared to the other Acura location I went to prior.

Jordan, our sales representative, made our buying experience hassle-free and enjoyable. He was knowledgeable and professional. At no point did we feel pressured or pushed. I would highly recommend Jordan to help with your car buying needs.

The Representative was very professional when inquiring about the problem I was having with my car. He was very thorough about what the mechanic would be doing during the diagnostic check.I had the same Representative on my last service visit and he displays knowledge and exceptional customer service. Keep up the good work!

I have been to BMW of Seattle and Mercedes of Seattle and they cant hold a candle to Acura of Seattle. The customer service is seriously, seriously on point. From start to finish and beyond. These guys have earned my loyalty! They made everything as quick and easy as possible with courtesy, consideration and genuine care.

It was very pleasant and professional. They helped my daughter get into her first car without any hassle or haggle. Mr James Taylor and Mr Preston were just phenomenal to say the least.

Ive been a most satisfied 4 car customer of Acura of Seattle since 2000. Love the product #1 along with the personalized staff in both Service and Sales makes them A #1 in my book!

TLDR: Of the Acura dealerships in the vicinity of Seattle, this one has the worst customer service. Go to Bellevue, or Lynwood. Steer clear of here if you can.I bought an Acura RDX from here just about 4 years ago. I mentioned I was single, didnt know much about cars, was into hiking and exploring, new in Seattle and was looking for a low mainteance vehicle. The sales guy was great actually. Sold me the RDX, and sent me a buch of videos on how to take care of the SUV, repairs etc that I dilgently watched, and read up the manual as well. He bragged about the Acura roadside assistance program. I always got my service done on time etc; followed all instructions etc.Fastforward to earlier this week, 8.15.2021. I went for a hike, and got a flat tire while on my way back. I attempted to change it myself, and thats when I realized it had a lock nut, and there was no lock key in the SUV. I called up Acura roadside assistance, who assured me they would send help ASAP. About 80 mins or so later, they called me back, and told me they wouldnt send help, because it was getting dark!!! And that I was in a remote location. They said I should get service on my own, and get the cost re-imbursed. Now more determined to change the flat myself, I asked them where I could look for the lock key, their response was, call up the dealership and find out knowing well it was close to 10 PM my local time, and the dealership would be closed. I had to wait it out the entire night before getting help from a local repair shop next morning.Called up the dealership the next day.. explained the incident. Had gotten towed to the Bellevue dealership earlier where a technician told me that while getting a service, whilst doing the tire rotation the service guy may have forgotten to put the lock key back. Called up this dealership, explained what happened, and they didnt once apologize!! The sales guy was downright rude.They said I could come in and get my lock nuts replaced, and despite me telling them that this led to me being stranded in the middle of nowhere for the entire night, 4 days later, I am still waiting for them to schedule me for a job that would take at the most 15-20 mins for them to perform.I have sworn to never visit the dealership again,

Chris Castro is the man to go to for the sales. Extremely helpful and patience; no pressure; definitely recommended to anyone looking to deal with at the dealer. For sure will go back to the dealer and him to obtain any next acura.

This guy is so great.. we weren’t planning to buy a car when we walked in.. but here we are leaving with our new car .Thanks to Andrew🙏Nguyen.🙏🙏

They have good and experienced staff. My car was serviced as soon as possible and its working greatly. Acura of Seattle staff are Amazing.

This would be the 4th car we bought here (between us and our family) always exceptional service and friendly staff. We also have been to this location’s service center numerous times and every time our expectations were met with satisfaction. I would definitely recommend this dealership to anyone who is in the market for a car and continue to give them my business when the time comes.

Just routine maintenance on our TLX, but Anthony went beyond to show us the first TLX Type S that was in the back. This is the kind of professionalism and customer-facing service that keeps us coming back to Acura of Seattle.

Thank you Acura of Seattle service department. You got my RDX in on time; all issues resolved; and you kept me informed throughout the process. Great job.

I got great service from Tim Cordero! He was able to. go through the entire car buying process with my virtually so that I could remain safe with COVID-19 still raging. I deeply appreciated how safe and comfortable I felt. I never felt coerced or pushed. I got a great deal from a great dealership! 10/10 would recommend.

The manager was great and up front

The best car buying experience possible. No pressure or manipulative tactics. The sales manager, James Taylor, was easy to work with and the finance department was quick and efficient.

Who can say they like the sales and finance people at a car dealership? Well, I can because Tim and Erwin were super awesome! Tim really took the time to answer all my questions and thoroughly explained the various tech elements of the 2021 Acura RDX Aspec. Originally, I went to Acura of Bellevue, but the salesperson was not very detailed oriented in explaining everything that the RDX can do. Tim made me feel at ease and never pressured me into anything. Honestly, he felt like a friend that I could easily talk to (must be that island vibe). Tim was patient and kind which I really appreciated. When it came to the finance aspect Erwin was fun to chat with and made the process go smoothly. Thank you Acura of Seattle I had a great experience at your dealership and absolutely love my new ride!

I bought my 2020 SUV Acura Aspec last year, here at this location, and I’ve loved it. Every time I come here to get service, I have never been disappointed. The staffs, they know how to treat their customers with respect and I always feel welcomed. Danny, the service manager Thank you so much for being so quick to help, you are amazing and genuinely happy assisting customer! The best dealership in PNW. Go Acura of Seattle!!! Blessings!I totally recommended this location.

I am very satisfied with my car service. Specially Mr. Dary’s customer service was great.

Experience was exceptional service. Wait time was great, and we were able to get a longer car. I would highly recommend Acura of Seattle for service on your Acura.

We had a very good experience with the salesman, Andrew and left with a car & all questions were thoroughly presented to us. Thank You

They were very busy but managed all clients with expedience and grace.

They were great! Excellent service for Tria and me. Brent was nice and professional.

I Have Been Charged 222 DolLars For Washer flued And they cheated me For Sobmany Unnecessary PartsI am hiring a lawer to dispute

Excellent experience at the service department. Came in for an alignment and it was done right with the top mechanic in the area. Had to wait a few days for parts but it was worth the wait.

Brent. My service advisor was awesome. He was very informative in regards to the repairs that needed to be done. Friendly.

Was fortunate enough to have the best salesman in the game Preston!! Have bought my last 2 cars from him and it was an easy experience! Most car places do not take the time or effort with their customers but Acura of Seattle is the best hands down!! And the fact they had a 2021 RDX PMC edition made it worth it!!

Working with Preston has always been a positive experience. Hes very knowledgeable of the product and has always answered my questions honestly.

Dary was my service advisor. My repair was handled quickly. I was given a loaner car ao I wouldnt be without transportation. The estimate was accurate...no surprises. So far the repair has met my expectations. Ill definitely go there for scheduled maintenance.

Terrible! We booked an appointment for 9:15, and didnt leave until 12:15 - just for a 15 minute diagnostic check! I was also told they would check my air filter for free, since my model couldnt be opened when I changed my oil. But, it was $160 just to check! Really sucks.

Brant received me very well and communicated with me in an effective and friendly way. He has done well.

Most expensive labor charge in the world. If anybody needs a service please do not go to Acura of Seattle, Southcenter. If you have no choice orders the parts and go to different place to service. Acura dealer has the service (labor) charge three times more then parts costs. I will never ever go there anymore. They don’t even clean or do the car wash after paying three time more for service of the car. I have four times having worse experience on service charge. I don’t know they act like money comes from tree. I have nothing to say after this, anybody who is smart enough to understand what I mean please research before you say yes to their service. Don’t be dumb like me for four times and pay unnecessary amount of money for labor charge.

I recently went through the purchase of 2022 MDX at Acura of Seattle and the experience was nothing short of amazing. I worked with Tim Cordero who did an excellent job throughout the process. Since this is much anticipated vehicle this year, the wait seemed to staggering. However Tim followed up and kept me updated in timely fashion. I have worked with many car salesman but Tim definitely stood out with his professionalism and earned my business. This is my second MDX purchase from Seattle Acura and will continue to give business and recommend to others.

It took a while to greet never bothered to ask me to take a sit.After the service they forgot to set the oil percentage still showed 20% so I made a call to Brent and he guided me to put back to 100%. I also noticed my boot was open after the service when they parked outside.Thinking to come back again or not.

During the month of March 2021 (year of the pandemic), I have been helping my cousin find his dream car. For a little background, my cousin has been waiting 13 years to come over to America-- ever since my mom had filed the application to sponsor my uncle (his dad) siblings and mom from Vietnam. They arrived to Seattle in 2018 and have been living the American dream of liberty and opportunities. He often hears on TV of the American dream which is to own your home and drive a brand new car. He wanted to live this dream and buy his dream car. I would often advise him to work hard and save up for the down payment. Soon he had saved enough money and was ready to purchase his first new car. We had seen a few other dealers (Toyota, Honda, Lexus an Acura.) He finally decides on a white 2021 Acura TLX. He purchased it and took it home. However, the very next morning, he wanted to upgrade to an exact model but with more options AND a higher price. He was willing to pay the difference but the idea of swapping out vehicles was something I didnt think could happen. The team at Acura of Seattle (particularly Leslie Namoa) made an exception and went out and beyond with helping my cousin make the swap. Leslie was attentive and cared only to find my cousin a car of his dream. He is now happy and completely satisfied with his new upgraded car. I highly recommend Acura of Seattle to anyone in the market and will refer my friends and family to Leslie Namoa when they want to buy a car. Acura is an amazing company but having an employee like Leslie which goes the extra mile and is what makes Acura stands out from the other big car brands.

Acura of Seattle is the best! Every interaction with them from the first day I bought my car to the most recent service appt has been awesome! Everyone I dealt with from the sales people to the service team have been so helpful and courteous. Highly recommend them!

Excellent customer service with a sense of humor and professionalism.

Friendly staff very thorough clean atmosphere.

Took my vehicle here for service last week and got helped by Anthony. I always take my car here and he usually helps me out. Got my recommended services done along with an oil change and had the car back in less than a day. My total bill was cheaper than expected and even got to drive a nice RDX. Thanks Anthony!

Dishonest/rude service department. I would recommend going to the Bellevue location. Had a dispute over a charge for the work that clearly should not have been charged. The staffs approach/willingness to resolve a conflict was insincere and aggressive. I ended up paying for the invoice anyway since I know times are tough during COVID but would not go back here.

Brent is amazing! His customer service is excellent!

Always thankful for the amazing customer service at Acura of Seattle, Anthony is great and always makes sure that I am taken care of.

Anthony was my service technician contact and he was so amazing!!! I was able to have a service completed that was delayed due to the pandemic. I used a loaner vehicle of the same model as mine to ensure that I had enough room. The process was so easy and everything was well communicated.

Took my vehicle in for an oil leak. The service dept told me it was power steering fluid leaking, not oil and that it needed a new power steering pump. Believing that they were the experts, I replaced it. The car was still leaking oil, so took it back and they said it was the oil pump and would be over $2000 to fix. I told them not to fix it and I would come get my car. Took it to a local mechanic and the oil leak was fixed with an O ring for under $100. Acura also charged over $500 last summer for replacing gaskets for an oil leak..... Needless to say, I wont be back

Came in for an A1 service which got completed earlier than expected. Danny was great to work with. Pretty straightforward with no complications. I will probably continue to come to this location for my service.

Acura service did a phenomenal job on a major service and quoted a reasonable price compared to other dealers in Seattle area

After having gone through a bankruptcy I had to go through the process of jump starting my credit. I didn’t feel like it was a possibility. Danny made that a possibility a reality. After a lot of hard work he was able to find me a affordable loan low down payment with a trade in. Now I’m on my way to re-establishing my credit.Hi couldn’t be more grateful and appreciative😊Many thanks and blessings to the wonderful staff at Acura of SeattleKendra M

I have my 2014 MDX maintained by Acura of Seattle. Recently, I asked that they also have my car detailed. I was very satisfied with the result and the price. I was so satisfied that I had them also detail my wifes 2010 RX 350 AND remove a dent on the crease in the fender. Again, very nice work, AOS!! Great people in the service department, too!

Excellent and quality service...ALWAYS!

The experience was very friendly and Anthony was very helpful. When I showed him my extended warranty papers, he took time and put all the information in the computer. Letting me know, I no longer needed to carry the papers around with me. It was all logged into the computer.Great guy, and Acura of Seattle is very lucky to have an 11year, seasoned employee like Anthony.Oh, the service department had me done and on my way with great timing.Thanks, for a job well done.Mac

Just purchased my first Acura from here and the service was Impressive. Preston was beyond helpful and welcoming and he picked out the perfect car for me. Erwin was great at securing the perfect deal for me. Go see these two living legends you will not be disappointed.

They did fantastic! No appointments and wait 3 days you just pull up to service & go in tell them the problem they have you out in no time. If its serious they even give you a rental.

Great service just bought a car from this establishment, the staff was highly professional and communicative. Very friendly.

I reached out to Acura of Seattle yesterday around noon to see if I could get my car in for back brakes. I knew it was very short notice but thought I would try. Sterling was able to make it happen. Always nice to see a friendly face and great customer service threw out the dealership.Thank you,Tee

Well done! On time, courteous. Very positive experience.

They booked online for regular service and oil change, waited for the car and took much longer than usual, hence the 4/5. said i would be out no later than 1:30 (11:45 appt) and it was a good 15 min after. So good 2hrs.

Great customer service- Pleasant and helpful in the phone, greeted me at the front door and directed me where to go. A pet peeve is when they don’t acknowledge you and you don’t know how it works - not a problem here. And 20% first time discount. Thanks!

Prices are getting ridiculously expensive. Oil change and filter are over $400 with a brake diagnosis?? Seriously??? Most place check brakes for free. How did u guys charged so much for labors?? Im Seriously this place is getting more expensive. Im feeling like im changing oil for my GX460 Lexus.

The service guy, Anthony, was great. He was courteous, quick and helpful. I was able to drop my car off and pick up a loaner in a matter of minutes. Anthony told me he would call to provide an update on my vehicle and he did that at the time he stated he would.When I went in to pick up my car, Anthony was taking car of another customer, but when he got at chance he retrieved the paperwork and handle the processing of the payment for service. I was impressed with the efficiency and professionalism displayed by Anthony and the team.I felt like they really took care of me and their customers and would go there again for any service I couldnt do myself.

I dont think 5 stars is enough for this place. I brought in my ILX for a B1 maintenance and was told it would be done in an hour and a half. Car was done in half the time and had incredibly friendly customer service on top of that. From now on, I will be going to Acura of Seattle for anything I need wether its service or sales.

Very professional and great prices

I drove from Corvallis all the way to this dealership to buy my truck. It was a great experience! They weren’t pushy. I told them what I wanted, how I wanted it, and they made it happen. Thank you Acura of Seattle!

One of the best car buying experiences Ive had. Chris was great.

I initially had contact with the dealership through auto trader. I was linked with Preston Clark and he was so kind to stay in contact and sent me vehicles that I would be interested in as they came up.He sent me a video of a car Saturday and I viewed it Sunday night. I fell in love with his pick for me and his follow up to the video questions were so quick. He knew all the answers I had and was so thoughtful in wanting to make sure the vehicle was the right one for me.I called Monday morning and the deal was made within hours. I purchased the car that evening. I met Preston a little after 6 PM and we were in and out in less than two hours. He spent time after he was off shift to show me features on the car.You could tell he was passionate and knowledgeable about his job and I am so thankful I had him as my salesman. He had originally sold the car to the 1 family before me and now it will be in my family. Thank you Preston for being amazing!!!!

My vehicle was in need of A1 service and to address a couple of recall issues. I spoke with service advisor, Dary. He was very professional and promptly had me scheduled for service along with a loaner vehicle. I dropped my vehicle off at 10:00AM and was informed the service was completed at 12:30PM. Im very pleased with the speedy service and professional environment that Acura of Seattle provided me. I would highly recommend Dary and his crew to service your vehicles. Thanks!!

We had an excellent experience. Tim and Edwin both gave us there best attention explaining everything in language we understand. No pressure sales is so appreciated. We left feeling excited we have a brand new Acura RDX exactly What asked for.

I absolutely enjoyed the service from Acura of Seattle. Alex in the service department is very helpful. They performed services very quick. The only thing that I am not satisfied with is the quality of the windshield wipers they sell, it is really bad. But other than that it’s a great place to visit.

The service advisor Anthony was very friendly and professional. The service technician Rick, fixed my car right the first time! I was given a loaner vehicle at no charge, my car was done the same day I dropped it off (within hours). My car was returned to me washed and vacuumed =)I highly recommend Acura of Seattle to all of my friends and family!

Extremely helpful staff and seamless process. Shout-out to Dary in service department who have made it really easy to talk and understand the exact issues everytime I go for servicing my car. Definitely recommended.

Acura works hard to find the best deals and goes beyond my expectations to deliver. I am always impressed by the communication, easy purchase process, and customer service along the way. I receive helpful information and the sales team is always there to help whenever I need them. Even after moving out of the area, I continue to return for the amazing service and Acura experience. Thank you!

We never had a bad experience with Acura. Their service has always exceeded our expectations. Our sales rep, Minh is amazing. He is very knowledgeable and patient with us. He always look out for our best interest and offer great deals that fit our budget. Our quarterly oil change service is quick and convenient. Their mechanics are efficient and thorough. We can’t ask for more.

Ali from Acura of Seattle deserves a five star for his commitment and care. Though I didnt buy a vehicle from Acura, Ali is very responsive to all the queries I had. He is polite and humble.

Friendly people at Acura and took care of 2 things covered by warranty. Loving my Acura.

Great experience everyone was wonderful . Most definitely will be back. Worked with Sterling Carter he was amazing.

Brent helped us out and was very professional and polite. He let us know about everything going in with our car, and at the same time was not pushy about other repairs that were needed. Very good customer service, informative and efficient. Told us about upcoming sales regarding service and got us on our way. 5 stars all day.

I financed a 2017 Acura MDX from Acura of Seattle. Salesperson David was very professional and knowledgeable. He was very patient and not pushy. He even picked up my trade in from my house, made it very hassle free. The finance person, female with the corner office was awesome as well. The whole experience was top notch.

Timothy was the best salesman! He was super nice, helped get as close to my budget as possible and was so informative about my new Acura! Evon was also very nice, explained to us all the different types of warranty’s and was super funny. Acura of Seattle has nice and respectful employees!