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Mattress Firm Tanque Verde
6635 E Grant Rd, Tucson, AZ 85715, United States
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Mattress Firm Tanque Verde
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Me
Review №1

I went in planning on waiting and doing research, I was wary of being aggressively sold to, but I shouldnt have worried - Elijah H. was so kind and helpful! He really took the time to talk to me and understand what I was looking for, he never made me feel pressured. I made my decision confidently, and when I needed more assistance the next week in following up on my questions about my bed frame, Eli went above and beyond to make sure I was being helped and that Mattress Firm could take care of everything I needed.Eli is great, he really made me feel like he wanted to make sure it worked out well. Im so grateful for his help! He did such a fantastic job, and if I ever needed to buy a mattress again, Id seek him out in a heartbeat!

Al
Review №2

Really welcoming and friendly staff. Sharon Immediately greeted us when we came in. Really helpful with answering all of our questions and explaining the benefits of each mattress type:. Didn’t feel pressured to buy anything but we ended up purchasing a mattress, pillows, and a mattress protector anyway. Would absolutely recommend and will probably come back and purchase from here again if we need an additional mattress.

Mo
Review №3

Treated my mom well, and hooked her up with a decent new mattress. Also like how I was able to bring my Aussie shepherd inside instead of waiting in the car 👍

Vi
Review №4

Excellent sales representative. Answered all questions, demonstrated products, gave as many discounts as possible to obtain a competitive price and no pressure to buy. Came back a few weeks later and focused on the desired product. Good value, excellent service.

Ky
Review №5

We had a wonderful experience buying two mattresses from Mattress Firm. Tom K was very helpful, and informative. He helped us pick out just the right mattress for our bedroom, plus a different mattress for the guest bedroom. Both were comfortable, and should prove to last a longtime. We felt that Tom K worked with us to get us the best price he could. Cannot wait for our mattress to arrive.

Mi
Review №6

I was hesitant to buy a bed for the longest time because I didn’t want to be “sold” and go through an uncomfortable experience. James and Kenneth were very welcoming to our family and we felt no pressure. Everything was much easier than I imagined and were in and out, well informed and on our way to some better sleep. Thanks!

KA
Review №7

Sales manager did an excellent job . Did sleep survey prior to purchase explained thoroughly bed function and found the bed that is best for me. No rushed pitch or pressure.

br
Review №8

I went into mattress firm last night just to see if they sold platform bed frames. As soon as I walked in, my mom and I were greeted by Tom who was quick to help us! I had told him about my boyfriends back pain and how we both sleep and he quickly showed us a few mattresses on the floor that could help us sleep better. I wound up leaving the store after purchasing a king size mattress and adjustable base! Tom was wonderful and addressed all of my concerns. He was so friendly and very professional and I will be sure to recommend him to any of my friends looking for a new mattress!

Ja
Review №9

Came in on Sunday May 16th. Just recently moved from Texas, not knowing much about Mattresses. I was greeted with a warm welcome and top notch service. Both Tom K and Steve L were extremely knowledgeable and were able to answer any of my questions in great detail. Recommend coming here if you want a positive buying/browsing experience!

da
Review №10

James was very knowledgeable and helpful in choosing my mattress very friendly and efficient.

Le
Review №11

James and the other staff members were great to work with. Very personable and professional. They were able to help us find right mattress and worked to get us a great deal.

Re
Review №12

Had a very good experience coming into the store. The sleep expert who helped me, Tom Kozlowski, helped me find a mattress that would be best suited to me and was very informative about what would give me the most comfort. I appreciated the extra attention I received to make sure I got the right product I needed. Very friendly people here and would highly recommend to others to come here.

ta
Review №13

Lisa was great! She helped us get financed to buy a bed that fit our needs and made the buying process quick and easy! The store was clean & The delivery was easy and fast. Overall 10/10 would recommend to a friend (:

Em
Review №14

So I have been sleeping on the floor at home in Phoenix, and decided to stop into the Grant/Tanque Verde location, while I was in town, to see about getting an actual bed. Lisa was the one that helped me and I have to say that she has an amazing personality and such energy when you first meet her. Instantly made me feel less anxious about the whole process of buying a bed. Ive had issues with it for 18 years and finding a mattress that doesnt make it hurt is near impossible. Well, it has been near impossible until today. Lisa introduced me to the adjustable base and had me try a few mattresses on the adjustable bases. She adjusted it to show how different each mattress felt on the base. And not only that, she explained why she was adjusting it the way she was (feet up first, then head). Lisa talked with me as I let my back adjust to each mattress and told me about the benefits of each mattress. She also personalized everything with telling me her favorite mattress. Given that she could identify with me on how a mattress feels for us big girls, definitely made me consider her comments and advice on what she showed me. Honestly, anytime I need a new mattress, Im definitely coming back to see Lisa personally. Best sales rep I have ever dealt with, bubbly personality, actually listens, and does her best to make sure you gets whats best for you. Amazing sales woman!!

La
Review №15

Bought our second mattress from this store. This first was for the master and this one for a guest room. We have nothing but great things to say! Tom K., our sales person, was amazing, very knowledgeable about all the product lines and was able to give focused recommendations to help us make our decision. When it comes time to setup the next guest room we will be coming to this store looking for Tom again!

Va
Review №16

Mike S was amazing. This salesman is top-notch and has the expertise, compassion and caring to guide his customers through the entire process of landing their perfect dream bed. If you want comfort and a bed that is quality, therapeutic and will last the test of time, I strongly recommend going to Mattress Firm and requesting Mike S!

Ro
Review №17

Tom K was very helpful. He did not pressure us to buy anything. He was able to accomodate us and to sell us the mattress we wanted. Good seller.Flor U.

Ca
Review №18

James is an excellent and acknowledgeable person. Wonderful man. Thank you for your help.

AJ
Review №19

Mattress Firm in Tucson, Arizona 85750 will meet all of your expectations when it comes to the best choices for a mattress. We had a great costumer experience with the most knowledgeable representative, Tom was not only able to showcase the best choices for a mattress, he was also able to guide us to the best option without a sales pitch which quickly gained our trust! Great Prices and offers too! Thank you Tom.

Ma
Review №20

Lisa Wolf was fantastic and accommodating and helped me find a great deal on a mattress. They even told me about a 120 day price guarantee that also saved me more money after seeing a lower price later on. Great customer service!

Br
Review №21

Tom and James were fantastic and made my new mattress purchase smooth and painless. Would definitely recommend this location.

Vi
Review №22

I never leave reviews but today I shall because I didn’t realize how some retailers (ASHLEY FURNITURE) can lie directly to your face and smile while doing so. This is a very long story so I’m just going to sum it for your convenience. If looking for a mattress go to Ashley first get a quote and then take it to LISA FICKE at MATTRESS FIRMI SAVED OVER A $1000 thank you Lisa you gained another customer and I will be sending my friends and family to see you.

je
Review №23

Tom k is the Man. Listened to my wants and needs and directed me to the best mattress that fit for me. Was easy to work with, helped me get the best price possible, explained the ordering and delivery process in detail. Verified my choice to make sure that we were on the same page and explained what to and bot to expect with delivery process. Was not overly pushy, but did ask for the business. If you want a new bed....ask for Tom K.

Ju
Review №24

Thank you to Tom K. and Wayne B. for their kindness and fantastic customer service this morning! Their understanding and assistance was most helpful and appreciated.

Ke
Review №25

Saesman gave us good information without pressure to buy.. Healso walked away and gave us time to talk privately regarding our decision to buy..

Je
Review №26

Wayne was very helpful,informative, and knowledgeable in helping us choose our mattresses. He created a calm stress free purchasing environment. We would highly recommend Wayne and will do so to friends and family. Jeff and Heidi.

Gi
Review №27

Elijah at Mattress Firm did a great job helping us to find the right mattress. He listened to our desires and was efficient at finding the best fit. We finished the transaction in a few minutes and the mattress will be delivered in just a couple of days. It was a satisfying experience and we would return to Mattress Firm whenever we are looking again!

Lo
Review №28

Wayne B was very helpful!I bought a bed that was in my price range and I’m very happy with his customer service!Thank you Wayne

Le
Review №29

Huge thanks to Lisa! She listened to what I was hoping for and what was challenging me about my current mattress. She helped me to several options and we found the one! Cant wait to experience it at home .

Ge
Review №30

Wayne was extremely helpful in our purchase of a new mattress. He was pleasant as well as professional in his demeanor. He made sure we were satisfied before completing the paperwork. We will gladly refer others to this Mattress Firm store and Wayne in particular.

Th
Review №31

Elijah is a sleep professional he got me exactly what I wanted in a bed.I would highly recommend him to help you find the perfect bed for you.

Br
Review №32

Lisa was amazing! She worked with us and really got to know who we were and what would be our best fit. One of the most genuine sales woman I’ve had the pleasure of working with!

Cl
Review №33

Buying a mattress seemed overwhelming at first. Until I came to mattress firm. My salesman, Elijah was extremely knowledgeable about mattresses and sleep in general. Definitely recommend. Elijah would go out of his way to help his customers I recommend him if you are looking!

Ga
Review №34

Quick and easy with great value! I advised Wayne what I needed and he quickly found me the best deal on a platform frame & bed in a box for under $500! Nice job, I would recommend

Tr
Review №35

All the people we dealt with at the Mattress Firm near Grant and Tanque Verde were great. From our Salesman Al, to the delivery people, to the manager that okd waiving a second delivery fee due to my error. They now have a customer for life. Thank you all.

Su
Review №36

What a great experience! The two wonderful gentleman who delivered our new Tempurpedic bed, Beto and Rafael were so considerate and removed our old one gently put our new one in the bedroom. They removed all the old stuff and did so with ease. Thank you so much!

Wi
Review №37

Elijah is a great salesperson. He really helped me make an informed decision. I highly recommend him!Thanks!

De
Review №38

Tom went above and beyond to explain everything about our new Tempur Luxebreeze mattress. I had many questions and he answered them all. Absolutely a no pressure salesperson which was very refreshing. We would totally recommend Tom and Mattress Firm.

Su
Review №39

Super clean showroom, widest selection of mattresses and very knowledgeable salesperson, Wayne. He was most helpful and informative and very personable. I found what I hope will be the perfect mattress for me. I recommend Mattress Firm.

mi
Review №40

Quite satisfied. Tom K. was great. Hope the mattress is as good as the shopping experience

Ia
Review №41

Tom was extremely helpful and knowledgeable in finding the right bed at the right price. I highly recommend.

An
Review №42

Representative was very helpful and patient. Great deals, too. I highly recommend.

Ma
Review №43

TomK is an excellent salesperson who is very knowledgeable, helpful and efficient! Overall an excellent experience with this purchase.

Ti
Review №44

Wayne was very attentive and helpful. He went above and beyond I was very happy with my experience.

Ki
Review №45

🤗GO SEE LISA💝!!!! I Went In to get a Matress set for my Son who is Autistic w Severe Sensory Needs. I looked @ MANY places & nobody really cares what anyone needs Help W anymore. I was on a Strict Budget & so I Went into Check out This store, honestly didnt think I would get anything bc They really are TOP QUALITY & *Lisa* ♡♡♡ LISA Helped me IMMEDIATELY. I told Her my Budget & Situation & She Did EVERYTHING in Her power to get my Son what He NEEDED & DESERVED & She did it w SOOOOO much COMPASSION ! It was RELIEVING to see that There are still Good Hearts inside Good Businesses Left after all this Mess. I cant Thank Lisa Enough for All she went through & She went through ALOT to get us what we needed & WANTED ; she made SURE that I DIDNT have to SETTLE as most places would! I TRULY cant Thank Her ENOUGH so I Pray w All my Heart that those who See this Review Will Pay it Forward to Her Someway/ Somehow 😇🙏 God Bless!!!

An
Review №46

Lisa was fabulous and patient! She answered all our questions even those we asked twice! She was very helpful and very professional. She went above and beyond!

La
Review №47

Tom was very helpful and informative. He answered our questions and was very professional. The mattress we ordered was in stock and will be delivered in a few days.

Je
Review №48

Tom K was awesome and very thorough! He took his time with us as I’m very indecisive! He was also really great about working with our budget and what we were willing to spend. Mike S also helped give really important information and didn’t focus on “just selling” - overall a very pleasant and enjoyable experience!

Fr
Review №49

TOM K. Was amazing at the tanque verde and Grant intersection store. I had a very tight schedule for delivery. He researched available stock and delivery details. He was able to meet all our requirements.

Ry
Review №50

Wayne B. did an outstanding job and was very informative. He was patient and confident of the information and came through. Cool guy too!

Am
Review №51

It was an efficient process. No high pressure sales.

Ri
Review №52

We were treated royally by Tom K. He was knowledgeable and very kindly desposed toward us older folks. THANK YOU, TOM.

Ni
Review №53

Wayne at The Mattress Firm on E Grant was AMAZING. He went above and beyond. Anyone who need a new mattress needs to go here.

Sa
Review №54

First time in Mattress Firm, and it definitely won’t be the last! My husband and I came in to get information and pricing, and Tom K. the manager on duty, was absolutely wonderful. He helped answer all of our questions and addressed all of our concerns with great respect. We ended up buying the perfect mattress at our specific price point and we couldn’t be happier. Highly recommend this company and definitely Tom K.!

Ga
Review №55

All was good. Tom was very sincere, honest and practical. He was very knowledgeable about the mattresses and we felt comfortable working with him. We got a mattress that will meet our needs for a long time.

Ti
Review №56

Very helpful in helping me find a comfortable mattress

Ca
Review №57

We went out to the Warehouse just to look at mattresses and get a feel for what my wife and I would like. However, Jacob and Mike talked us into getting the most comfortable bed on the planet! These guys were super helpful and professional. We even went to another Mattress Firm to inquire about black ice pillows and the representative Kat was also very helpful. Great place to get your mattress!

Da
Review №58

Tom K. Is amazing. He saw our needs and welcomed us in and made us feel so comfortable and helped us solve our issues.

Gl
Review №59

I just got a phone call from the warehouse manger in Tucson asking me why I rejected the order that come today at my house for JUST ONE KING BOX SPRING when I paid for 2 King size!!!!! He started yelling at me and saying I only paid for one and he kept saying I didn’t buy 2 king size... I told him I have all the emails from my order and he didn’t care about this at all neither he tried to help me out. Can’t believe this is how you guys treat your customers. This is insane!!!!

Be
Review №60

Tom K. Is the man! Very friendly and knowledgeable. Great experience.

Ir
Review №61

I am very satisfied with. my experience at Mattrice Firm. Kat was very helpful and I am looking forward to my. New mattress.

Ty
Review №62

Wonderful experience! Go see Mike, he’s incredibly knowledgeable and helpful. He got us set up with a great deal!

Er
Review №63

Mike S was extremely helpful and easy to work with. he made the experience fun.

Ch
Review №64

My Client and I had such a wonderful experience with Jay today at your store. He is so very nalegable and so much fun to talk to. Today we had no idea what we were looking for and Jay really helped us figure out what was best for us. Thank you Jay for the wonderful experience!😊⭐⭐⭐⭐⭐

Mo
Review №65

Tom K. is extremely friendly, helpful, patient, and knowledgeable. Would come back if I ever needed to purchase another mattress.

yv
Review №66

Worked with Michael S. he was wonderful. Very knowledgeable & professional!!

Wi
Review №67

Kat provided my gf and I an incredible experience. I wish I could rate 10+ stars. We love her positivity and enthusiasm. Thank you Kat for helping us choose the perfect bed frame and mattress. We appreciate you!! 😁

Hi
Review №68

Kat W. Was most helpful in selecting a mattress for us that will be just great.

Ja
Review №69

Mike was very helpful with everything especially with keeping us within our budget. Highly recommend going here for your next mattress

Pe
Review №70

Kat was a very informative salesperson! She made our shopping experience easy. We left the store feeling very satisfied! This was the second mattress store we were in today.

Ca
Review №71

Ordered by phone knowing the mattress model we wanted. Very friendly and responsive as to when we need delivery.

ja
Review №72

Very nice and polite! Kat helped us pick the perfect mattress, Thank you Kat!

Je
Review №73

The employees are really nice people, very helpful, they explained everything to us and very professional,

Ca
Review №74

After experiencing significant problems with getting a foundation for my mattress somewhere else, I stopped in here and Kat was extremely helpful. She was able to find exactly what I wanted and helped me find a way to get it the same day, without having to spend an arm and leg! She made the process very simple. And now I have a complete bed.

Ma
Review №75

Mike S. Helped me find the perfect mattress! Excellent service

KA
Review №76

Mike S. Was very helpful and informative! He was a pleasure to work with and love the mattress we are getting!❤️🍀☀️🎶. Thank you Mike !

Dy
Review №77

Great store, even better service! Tom K. helped me with everything and had an answer for every question I had!! 10/10 would recommend!!

Ed
Review №78

Tom K was extraordinary in helping me find the perfect mattress for my boss. He reviewed many options and considered the health issues involved and found the perfect fit.

Da
Review №79

Was very nice detailed experience about the bed Im going to be using for the next ten years. Marcos was amazing even gave us cold water

Sa
Review №80

We had a wonderful experience at the location on Tanque Verde and Kolb. We were helped by Brent! He helped us have a wonderful experience picking out an adjustable base and mattress! He was patient with us, our baby, and toddler the whole time we were in the store!

Me
Review №81

She is amazing. Whether you end up buying or not, Kate will help you answer all ur questions. Wonderful customer service. I did make a purchase. Thank you.

an
Review №82

When I had an issue with the base the staff helped me replace it

Ga
Review №83

Mike S was wonderful and very helpful I would recommend this place to anyone!!!

Li
Review №84

Kat, Marcos, and Jared went out of their way to assure that I was able to warranty exchange without incident. Although we hit a glitch or two they worked hard to overcome and in the end I was able to exchange for the exact mattress I wanted. Thanks to all of you!!

Ti
Review №85

Super nice and knowledgeable sales Lady Sara took great care of us in buying a new mattress and adjustable bed frame back in late March, when we closed on the purchase of our new home. Sara was attentive to our needs and desires, and delivered in outstanding customer service! We are super happy with our new bed. Thank you Sara.

As
Review №86

Kat is an incredible asset to this company. Kat was so patient and kind and did everything to get me the best deal. Not only did she assist me with all my needs while I was there but even after my purchase when I called to ask to extend my financing options, she was prompt and pulled serious strings to make it happen when I really needed it. I spent more money than I planned because she convinced me to get the upgraded base that adjusts my head and legs but I am SO HAPPY she did because the back pain I was experiencing is no longer with my adjustable bed. THANK YOU KAT!

Ja
Review №87

Kat was helpful and very sweet helping my 9 year old pick out his new bed. She was kind and understanding of our budget.

Ji
Review №88

Very knowledgable. Answered all questions. Definitely recommend!

Ja
Review №89

Tom K. was a pleasure to work with in getting our new mattress. I would recommend stopping in Mattress Firm and seeing what they’ve got.

Ce
Review №90

Phill was great help! Definitely a mattress guru! And great personality very professional!100% recommend if you need a new mattress or if you’re like me and buying a new mattress!

Ti
Review №91

Kat was very patient and informative! Very grateful for the time she spent with us making sure we got a bed and accessories that we are very happy with.

Al
Review №92

We came to 6635 E Grant Rd and Tom K was awesome he helped me and my wife to pick the mattress and pillows.

Vg
Review №93

Store # 062010Joel Richardson! That name alone should be the gold standard for the company. Joel was covering this store and he was amazing and extremely helpful, he was knowledgable and made purchasing my mattress an awesome an unforgettable experience. Alot of sales people from any company can learn from his skills. I high recommend any one shopping to visit him at the store listed above or at his irvington location in Tucson AZ. Also hes a starwars fan!!~Hector R

Da
Review №94

Kat, from Mattress Firm in Tucson, is the kindest, most patient and knowledgeable salesperson I have ever met. She never seems rushed and will spend all the time you need to find the perfect mattress. She told us the biggest mistake people make buying a mattress is thinking they need a firm mattress. We didn’t listen to her, got the firm in a very good quality line and ended up exchanging it for a much softer mattress. She knows her business and is fabulous to deal with. Arlene & David Bowman.

Ju
Review №95

Kat helped us with our purchase of a queen box spring. She was very friendly and helpful and found us a floor model for additional savings. We are very happy with our purchase and it is perfect! Thank you Kathy!

ma
Review №96

Im the kind of person that does tons of research before making a big purchase. So much so, that sometimes I end up with too much information about something that I really know nothing about (it makes sense if youre anything like me)....and then have a hard time pulling the trigger. John helped me iron it all out. He was knowledgeable, helpful, and SO patient. My bed is amazing, and I love the service I received. I would recommend this location to everyone.

Bi
Review №97

Wayne was not only very professional but also super helpful in determining all of our needs.

El
Review №98

Very helpful. helped us get our bed same day with no hassle. kat is great and very helpful!

Da
Review №99

Great staff by Tom K and Chris M. Great price and comfortable mattresses.

Te
Review №100

They have excellent mattresses and the best sales people than Ive had in a long time.

Information
5 Photos
100 Comments
4.9 Rating
  • Address:6635 E Grant Rd, Tucson, AZ 85715, United States
  • Site:http://stores.mattressfirm.com/az/tucson/mattress-stores-tucson-az-6259.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=Tucson&utm_kxconfid=uflnw2ovk
  • Phone:+1 520-546-5982
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:11AM–6PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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