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GameStop
4363 Lawrenceville Hwy Suite A, Tucker, GA 30084, United States
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GameStop
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Dr
Review №1

Go here every couple of weeks, haven’t really introduced myself as a regular there but it’s the only Gamestop I trust. Marcus is always willing to strike up a conversation and Aaron is pretty chill too. Like to go even if I don’t want to buy something, I’d end up buying something anyways. Hard on the pockets though, it’s a good store, recommend.

DE
Review №2

My baby was able to purchase the one game he wanted for his birthday. Staff was very pleasant & accommodating.

Ge
Review №3

I love gamestop. Just cant get enough. The people are always so friendly and the collectibles are very cool. Basically this is my toy store now that Im a grown up. Always looking forward to seeing what new goodies they have

De
Review №4

Sold my sons old Xbox got more than I thought I would so was happy.

Az
Review №5

Gave it a 5 star because the employees were nice and funny and they had what I wanted that was sold out.

La
Review №6

Wonderful experience Marcus was a great help will definitely go back

TT
Review №7

MY FAVORITE GAMESTOP! This store is bigger and therefore they have a larger variety of merchandise. The staffs knowledge is vast...so obvious that they are truly gamers and into this field. IF you dont find what you are looking for, they will check their computer to make sure they dont have it in their inventory. I have been here a few times and have NEVER had a bad experience.

Lo
Review №8

Two really nice guys who work here.

Mi
Review №9

The staff is excellent. They always have what we need. The staff here is friendly and very helpful! I love going to this GameStop.

Sa
Review №10

Great customer service

Bi
Review №11

Two guys working were super cool and nice Ive been to this gamestop before and they always have a couple of employees here and there that make me not want to come back to this but Ethan and Marcus changed that real nice friendly and knowledgeable about games and the action figures collectable I highly recommend this gamestop as long as ETHAN & MARCUS work there Ill be back in again

To
Review №12

Clean friendly store. Didnt have what I was looking for but what do you expect at Christmas.

El
Review №13

Amazing staff and so far my favourite GameStop store!

Er
Review №14

I use to come here at least twice a month to check out new figures and collectibles. A month ago the place started to smell, like stale wet clothes. I went in there yesterday and couldnt last more than a minute before I had to walk out and get some fresh air. I feel sorry for the employees who have to work through that. Gamestop needs to do something about it. The store is in a good location and the stock is pretty kept up to date.

Ma
Review №15

Good staff and they have good knowledge about games.

Je
Review №16

Very nice staff clean store

In
Review №17

Staff is awesome and very friendly and professional

Al
Review №18

We went to turn in some old controllers and restock games for the kids summer blues. They were helpful, courteous and made sure we had all the components needed for the best game play! Will be our Go to store from now on!

So
Review №19

Are you guys OK? Liven it up a bit. I’ve had people more enthusiastic about selling me gas. I hope you find more ways to enjoy your jobs.

Ka
Review №20

Good customer service and stock. I gave them a four because they dont answer their phone.

Ki
Review №21

The blonde woman who works here is probably the rudest person Ive ever come into contact with at a GameStop. Do better Kathryn

El
Review №22

The store was clean well maintained well stocked.. seemed understaffed fir the volume of customers but the staff was super helpful and polite very knowledgeable id definitely recommend for anyone looking for gaming advice or help with gift buying!!!

Ja
Review №23

The employees at this Gamestop are awesome! Always a plesant experience.

Rh
Review №24

I was profiled in this store today. I brought two Xbox games in there and one of them still had the cellophane around it. I was told that they could not take them game because it was no unwrapped which is fine. She told me how much the other game was and it was only worth a $1 so I put the game I wanted to buy and left. I went to Kroger and purchased some celery. While I was there I figured I should go back to see how much the game costs. As I was walking into the store, the girl with blonde hair took a picture of me with her camera. Right in my face as if I am dumb. I’m guessing she thought I was up to something. Not really sure because everything is on cameras. They will no longer get my business at this store. It made me feel like a bad person and I do not appreciate it.

ja
Review №25

Amazing customer service. Found what i was looking for thanks to employee. Amazing location.

Ti
Review №26

Disappointed. Wasted my time going there after speaking with a young lady that works there. She told me she had the game in stock for a price. Confirmed the price and the location. Told her ill be passing by to get it. When i get there i pick the game up and its $10 more from what she said on the phone which she took her time looking for. Then she tried to sell me an older version of the game after she realized she misinformed me. She apologized but never offered to help me with the price after telling me she was wrong. Two other guys just stood there. In the end all i got was a im sorry and no help after rushing from work to get a game that my daughter was hoping for. Thanks for nothing guys! Wonder how many people they do like this?

St
Review №27

The team here was awesome to work with. I was in the store looking to make a donated Xbox 360 work. I quickly learned my system had been stripped. The team helped me select a pre-owned system and remotes for my kids. They never talked down to me, never made me feel like I was imposing on them, and continued to work with me. The team themselves were new to each other. This store definitely has earned their prestige status! If you are a parent that needs help understanding the technology or differences between the options, this store is THE place to go!!

Da
Review №28

I mean its GameStop, there are things mostly to love about the place in general. Make sure to do your research before trading in games, or youll look foolish at that cash register.

Jo
Review №29

Shawn is a really nice guy good customer service.

ja
Review №30

In and out. Good customer service

Ja
Review №31

A good place to shop.

Ma
Review №32

The staff is nice they actually take to you not like other people while doing there job and it is Prestige. BTW put more games for PS4.

Ci
Review №33

I forgot the name of the person that helped me but he was so nice and friendly.. I Think he got promoted congratulations

L
Review №34

While most of the workers were great, one guy seems to just not know how to do some the job duties

Qu
Review №35

Friendly and considerate. Just hate the system froze on me while i was paying

Le
Review №36

Staff very knowledge well stock great deals.

Al
Review №37

Great customer service, very helpful.

Pr
Review №38

Terrible behaviour by the employees!!! They always look angry and miserable! They ignore me when I come in sometimes! Also i tried calling here twice to ask some questions about a product and they ignore my call.

A
Review №39

Great place! Well organized and staff really knowledgeable

ke
Review №40

Poor rushed customer service

Ap
Review №41

Good Place to Shop for Games and Game Systems.

Te
Review №42

This location is great! Have always been helpful in getting the right thing, ensuring good quality of product, etc.

Jo
Review №43

I bought a new Nintendo Switch on Black Friday along with GameStop’s Warranty, on Saturday one of my Joycon Analog sticks had a defect. So I took it back on Sunday. One they tried to replace my new defective joy con with a pre owned joy con even though they had new joy con sets in stock. Two they tried to say in order for me to use the store’s warranty I would have to turn in my system in its entirety when the only issue was one joy con. Then they have the nerve to say well contact Nintendo and maybe they will send you a new joy con and we all know their items be refurbished it’s not brand new out the store and that takes time... ended up going to another gamestop and without any hassle gave me a brand new set of joy cons I was so pleased and will never return to this location. Pathetic!

Ta
Review №44

I use to enjoy this place but the last interactions Ive had have been just aggravating. The first was when I had a defective joycon stick. It worked but it would not stay in place and would continue to slide off the switch. I called first just to make sure it could be REPLACED, not me having to buy another one, I had a 2 year warranty which they say can only be used once.... I described what was happening and they said theyd be able to switch it out. I get there and they replace it with a used one. Made me do a trade in and then I had to pay for the used one they gave me.. once they had my old one, one gentleman came by and asked did it work or what was wrong with it. The girl who was assisting me said it worked and he asked why were they taking it and she told him it wouldnt lock in place. Her words though It just wont lock in place it works perfectly fine and is functional but some people just dont care about that. ...... yes iidont care if it works it doesnt work unless everything does as its suppose to do. Really? Came off super rude. The 2nd was when they cost me a hot lunch. Im in the military so I wanted to transfer my pre order to a GameStop on base. The base GameStop called them and was told to wait because they were handling stock... I was on a tight limit what should have been just 2-5 minutes turned into 10-15 minutes. Really the stock couldnt have waited?? I could have understood if they were handling other customers but no. It was stock. Basically I had only a certain time for lunch, by the time I got done having to wait I couldnt even eat a hot meal because it was time to report back. Ridiculous. Even the employee at the base GameStop didnt understand their problem. Ill definitely be switching GameStops and all pre-orders.

Ty
Review №45

The staff are very helpful and I am always in and out

Sa
Review №46

Nice friendly staff. Gamestop always has a great selection. Store is stocked well.

de
Review №47

Kathryne was pretty rude and off putting

do
Review №48

It is an average size store with the standard variety of games youd expect from any game stop. They have a good selection for any mainstream console.

Jo
Review №49

Ive been going to this location for 15 years and it makes me sad how far the customer service has fallen. The sales associate Shawn straight up lied to me in order to close a sale. He said theres over 400 hours of content in Spiderman(PS4). The campaign missions take 20 hours at most, theres no way you could argue the side missions and extra content add 380 hours to the game. Furthermore, no source anywhere on the internet mentions 400 hours. He completely bullshited me. This is a reflection of gamestop management having associates lie through their teeth to sell games, power-up rewards cards and GameWarenty stickers. It honestly makes me sick.

Mi
Review №50

Horrible. They lie about the price and charge you for extra stuff they dont tell you, and afterwards try to convince you to buy more stuff afterwards. Went today and found this out unfortunately. Maybe they do it differently in other places, since Ive went to other friendlier Gamestops. This one, watch out.

Mi
Review №51

Awesome staff, always informative and helpful Katie the store manager is awesome!

Mi
Review №52

Such a scam. Didn’t offer more then 10 bucks for PS4 Game

Ez
Review №53

Overpriced used games and then they signed me up for a membership they never told me and i paid for it

Mi
Review №54

Greta selection of games (PS4). Great, knowledgeable staff.

Sy
Review №55

Nice staff and no complaints so far.

As
Review №56

Good employees and good games and fun to play

pa
Review №57

Great service and lots of funko pops

fr
Review №58

Great store, no complaints at all !

Tu
Review №59

They have good games

07
Review №60

Good

Ev
Review №61

Horrible customer service, drove up to their store after I called in to see if they has 2 games available which they told me they had them pre owned and when I get there the games arent there, this was in a 10 min drive and the lady at the counter tells me that someone must of just bought them, so I was a little upset and the other girl asked me if I wanted her to check if another store had it and I said sure but if she could call them and see if the games were physically there and some guy cashier at the counter said oh we can give you their number and you can call them yourself, this place sucks.

To
Review №62

Wider variety of collectibles and accessories than most GameStops Ive been too

Da
Review №63

Great people solid staff workers

Ro
Review №64

Called a week straight to check availability for a game and the call rang through to the voice mail asking for a key code. The phone number is the one from the GAMESTOP website and the one off of google. Seems like they hired some slackers.smh

St
Review №65

Horrible store, employees bad mouthed the clients while having clients in the store. Really loud and unprofessional.

Ti
Review №66

Great games great staff.

Yo
Review №67

Great costumer service..... all is said with that....

vc
Review №68

No service, the place needs cleaning, typical of most Gamestops.

An
Review №69

Good ppl very helpful and fast

Ho
Review №70

Great location.

me
Review №71

Cramped...store is too small. Not a lot of choices.

Ma
Review №72

Good

De
Review №73

Always good deals

Ga
Review №74

Great customer service

Na
Review №75

Great Customer Service

ta
Review №76

Kind of done with GameStop after yesterday will buy games everywhere else but GameStop

Ja
Review №77

Best gamestop Ive been to!!!!!

H3
Review №78

Game stop is losing with high prices and little trade in value for gamers I domt see them being open more than 3 more years

Ke
Review №79

I am a gamestop member

Dr
Review №80

Good store

po
Review №81

Yall should stop really

Da
Review №82

It was 5:58pm and we was all rushed out the store.

Js
Review №83

Pressure tlfor memberships.

Jo
Review №84

Normally can find what Im looking for

Ab
Review №85

No midnight release, might aswell just buy online

Ph
Review №86

Unprofessional n rude

Ma
Review №87

Ok. Variety of mdse.

Ki
Review №88

Good service

Ty
Review №89

Helpful here

Ja
Review №90

Great Place

Ma
Review №91

Friendly, helpful, and fast.

Ke
Review №92

Terrible

Ja
Review №93

Ok

Ma
Review №94

Friendly staff

MS
Review №95

Awesome

da
Review №96

Game world

Da
Review №97

Its a GameStop haha

S.
Review №98

Now bad at all

Pa
Review №99

🎵🎶🎼

Ya
Review №100

My son is happy there.

Information
39 Photos
100 Comments
4 Rating
  • Address:4363 Lawrenceville Hwy Suite A, Tucker, GA 30084, United States
  • Site:https://gamestop.com/store/us/ga/tucker/5004/cofer-crossing-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 770-939-6576
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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