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Trumbull Mobil Service Center
950 White Plains Rd, Trumbull, CT 06611, United States
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Trumbull Mobil Service Center
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le
Review №1

Excellent service! My husband and I have been going to Ed and his team for 10+ years for incidentals. Recently, we had a more major project done on one of our cars. Ed was great. He was always in communication with us and kept the price reasonable, as promised. Everyone in the shop is friendly and helpful. Definitely our go to shop.

Ro
Review №2

I dont normally leave bad reviews but I feel compelled to share my experience and urge others to be diligent about what services you have performed here. I had a set of tires installed 10k miles ago, and alignment, and a oil change. 5k miles later during my oil change and tire rotation that my front tires needed to be replaced soon (3/32) and that I must have received 2 bad tires and insisted nothing was wrong with the front as it checked out during their inspection. They rotated the tires front to back as I had a trip I was leaving for that day. 5k later the fronts are now bad and need to be replaced and the car was making a clunking noise over bumps. They agreed something was wrong with the front of the car and I needed two new struts (60k total is on this car). I took it to another place in town where they replaced 2 sway bar links, aligned it (again), and installed a new set of tires. Trumbull Mobile refuses to take any responsibility for misalignment of the car originally or tires that lasted me 10k miles. Everything is hand written on their books which always creates confusion of why you are bringing the car in, in the first plac and Ed doesnt remember conversations you had with him an hour prior.

St
Review №3

I had a wonderful experience with the staff at Trumbull Mobil. I rolled in with a flat tire on my way to work and Ed took care of me right away! He got my spare out in, my tire called in to be replaced and even gave me a lift back to work! They were prompt about repair and even gave my dog a treat while we waited. Amazing group of men, excellent service and overall pleasant experience! Thank God they were there :)

Da
Review №4

A Trumbull landmark. This service station has been around since I can remember. They still offer free air! Lots of things for sale inside for such a small place... Milk, eggs, bread... All the basics for you if youre on the way home and just want to make a quick stop.

Ma
Review №5

My wife and I are currently driving back from our new England honeymoon. We heard a rattling under our truck while driving through Trumbull, CT. We pulled off 15 - thankfully this gas station and service center was only a mile away.We got there and saw the cover of my catalytic converter dangling. I consulted the service center and Ed offered to pull it off quickly for $20. Even offered us a coffee!Five minutes later, Eds coworker Chance walks out the bay to where we parked and found the cover had fallen off on its own. Ed charged me nothing. He wouldnt take my cash!Im so thankful the issue was not bigger, but if it was Im sure Ed would have helped us much the same with a smile.Were back on the road now, off to Jersey. Thanks, Ed and Chance!!

Wi
Review №6

I have been using Trumbull Mobil Service Center for the past 24 months or so and have been extremely pleased with their level of service, responsiveness and pricing. Our family has a Nissan, Ford and Cadillac, all of which are 7+ years old and been services by Ed and his team. They are an honest shop. In fact, I recently brought in my Maxima due to a vibration on the front passenger wheel when applying the breaks slightly. Upon inspection, they said it required a new motor mount which is costly due to the hours required for the repair. I OKd the job and they ordered the parts. When they started the repair and accessed the mount, they realized it was missing a bolt but the mount itself was in full working order. They went ahead and replace the bolt and were 100% transparent with me.Needless to say, Ed and his team will continue to have my business and I will continue to recommend them.

De
Review №7

Ive been in Trumbull over 20 years. I have been using Trumbull Mobil almost since day one. I have never in all these years had a bad experience there. The service is great, they are very honest and always had my vehicles back in a timely manor with the work done right the first time. I trust them implicitly, never have they added work that didnt need to be done. All the workers are courteous and engaging resulting in a good experience. Steve has done a top notch job, and I would recommend them to everyone.

Ru
Review №8

Ed, the service manager and his team are always willing to help with any issues I have. Ed is honest and accurate with all of the diagnostics. I have been using Trumbull Mobil for over 10 years and would never change. I honestly feel safe for myself and my family, driving any car that has beenserviced by Trumbull Mobil. Highly recommend them to everyone.

Za
Review №9

STAY AWAY! I am an essential worker and came in today just to get some breakfast. I am aware of all the new CDC and CT specific rules for social distancing and made sure to keep my proper distance from the other customer in the store. Once I started shopping the older lady at the register began to harass me about not having a mask and mumbled under her breath the whole time I was checking out. I know the law and dont need a lecture.

ba
Review №10

I went there last week. Was referred by a friend that they have great pricing on tires. I usually go to either town fair or order online from tire rack and not only did they match the pricing but also mounted and balanced them also. Double score!!! Great turnaround and no damage to my custom rims either. Very friendly and courteous and even had fresh coffee and pastries while i waited!!! Highly recommend them

Ch
Review №11

Customer service is everything! You will find it here! I was running by this service center (literally running, I did not have my car) and stopped in because I badly needed water - yet I had no money. The manager, Ed, was super nice and offered me as many cups of ice water as I needed. I was so thankful and promised a shout out - so here it is! Will visit this station many more times in the future, with money in hand!

gl
Review №12

For 46 years Trumbull Mobil has been unequaled as far as reliability, competence, competitive pricing and under the guidance of their owner Steve Pastir, their employees are courteous, knowledgeable and just plain friendly!! In addition, they have the best deals on tires, brake service and everything for your gas, grocery and automobile needs!!

Jo
Review №13

I brought my Mazda to Trumbull Mobil to be evaluated when its check engine light came on. Ed, the service manager, quickly let me know the on board diagnostic codes that my car was displaying and gave me possible reasons why my car was displaying those malfunction codes. I left my car with Ed & his team (Mike, Dan & Evan) to be further evaluated. Ed contacted me the same day with definitive reasons as to why my check engine light had come on, an estimation of the repairs that had to be made and the timeline in which those repairs could be done. I was pleasantly surprised when Ed called me to let me know that my car was fixed and ready to be picked up, as it was earlier than he had told me!

Mi
Review №14

Fantastic service. I was in and out, quick and easy. I 100% recommend Trumbull Mobil Service Center to anybody looking for any type of automotive service.

E.
Review №15

Had a flat tire on a Sunday. Customer service was outstanding and my tire was repaired in a matter of minutes.

Le
Review №16

Everyone is always nice and friendly and I take my vehicle there for service and the service is always great.

Gr
Review №17

Trumbull Mobil is a solid auto repair shop. You can drop your car off or pick it up anytime between 6am-10pm, which makes it convenient no matter what your schedule is.Mike is a really competent and knowledgeable mechanic and Ed does a great job of carefully and clearly explaining what procedures he recommends or has done on your vehicle. Everyone here is approachable and reasonable.

Pa
Review №18

My wife had her car towed to the station after the steering wheel started to shake violentlyl while driving on a rainy Sunday. Ed called me Monday morning and said multiple lug nuts were loose and one of the stems was broken off. He had it fixed for her the next day for a very reasonable price. Ed and the guys at service station have always great work. Thanks Ed

Jo
Review №19

Honest mechanics, and very pleasant people to do business with. They do good work. I highly recommend.

De
Review №20

The service department is honest. They helped me out today and I really appreciated it. Thanks again

Jo
Review №21

Great service

Ma
Review №22

Great family owned service station/convenience store. Their service dept has well seasoned mechanics willing to help and do the job. Friendly atmosphere.

Bo
Review №23

Ed and his team are honest, trustworthy, accommodating and efficient. Its rare to see a good, community business...however these guys are a true 5 star example. Do not hesitate to call on them for any of your car servicing needs!

Ma
Review №24

I have lived in Trumbull for years and have purchased gas from this Mobil for years. I was always hesitant to bring my car in for service to any gas station -- just never did that. One day, I had a flat and had to bring it to the closest station. Instead of selling me new tires, they fixed the flat (for just a few dollars). That got my attention. Next time I needed work, I brought my car in. I have always been satisfied. Recently however, they went above and beyond and saved me $3,000!! My 170k pilot had every engine light on and for something big and serious like this, thought I had to go to the dealer. The dealership evaluated the whole thing and said I needed a new engine. I figured before I did that, I should have the local guys take a look too. They took the car and looked at it in detail. Instead of charging me $150 for a diagnosis (as did the dealership), they did that for free. I decided to buy their recommendation ($480) and my car is operating like new! No new engine -- just a fixed car. These guys are fair and honest and smart!! Its pretty rare that I write a review -- but these guys deserve it. Thank you!!

Ni
Review №25

Always such a pleasant experience bringing our cars there - excellent, fast service and the price is always right. Never any surprises - weve been customers for over 15 years now and we havent been disappointed once. Highly recommend them!

Ki
Review №26

Great service station, everyone is so nice!

Ji
Review №27

Had it towed to Mobil, they kept for over a week before even looking at it. Once they did they sent it out to another repair place without me knowing and then called me to let me know they had already sent it to the other place. Other place has had it for 3 days now and wont get it back to me for over a week. Manager said he wanted to take it home once fixed to drive it for a day, really? WTF?!!! Stay away from Trumbull Mobile...final outcome of this nightmare still pending.

ct
Review №28

Keep the car much too long, Fail to update, disorganized, problem wasn’t fixed, I brought it back. Kept another week, said they’d call me. They forgot, I’m done

My
Review №29

No waiting room for service :( I waited longer for billing than for the actual job to be done. While the job was done I did not hear anything, but at billing time I was told there was a leak in one of the tires a plug was put in for free. Really?

Jo
Review №30

Very poor customer services, untrustworthy staff and service members.would not bring my car to them in fear of my own safety and the safety of my passengers.

An
Review №31

Popped my tire and got it down there at 10pm before close I was up and running with a new tire for the morning! Fast exceptional service!

Bi
Review №32

I needed someone near the car dealer I was working with to check out a used car. They got me in quickly, did a good job and charged a very fair price.

Jo
Review №33

Good

AM
Review №34

Ed was great and service very good. Only downside is no waiting room but there is a Starbucks next door and a Dunkin Donuts across the street so it wasnt a problem.

Ch
Review №35

Work here. Great staff. Chance is the best.

Ba
Review №36

Wish my SpeedPass would work more often than not.

Ja
Review №37

Good fast service

Lu
Review №38

Not even worth my word just dont use them.

Cl
Review №39

jo
Review №40

Its a good place and cleaned

Information
100 Photos
40 Comments
Rating
  • Address:950 White Plains Rd, Trumbull, CT 06611, United States
  • Site:https://pastirautomotive.com/trumbull.html
  • Phone:+1 203-378-4618
Categories
  • Auto repair shop
  • Auto spring shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Diagnostic center
  • Mechanic
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:6AM–10PM
  • Tuesday:6AM–10PM
  • Wednesday:6AM–10PM
  • Thursday:6AM–10PM
  • Friday:6AM–10PM
  • Saturday:6AM–10PM
  • Sunday:6AM–10PM
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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