I bought my car here, they gave me an amazing deal of over $2,000 off on my car. I paid cash. They even paid for all of my DMV fees, including my new tags and paid for an extra year worth of tags. Their service was professional, quick, and honest. I didnt feel rushed and they made sure I was comfortable and answered any questions I had. The icing on the cake was that they provided a full report of the vehicles history for free! Thank you!!! I love my car so much!!
Super up front about any issues any cars have. After I left the lot the check engine light came on and he said he’d pay for the fix! He was super helpful and showed us many cars. Will definitely be buying another car from them in a few years when we need a bigger vehicle!
This dealer have the best princes Id ever seen. The owners are very nice and dont put pressure on anyone to buy their cars. I highly recommend this dealer.
Had an amazing time car shopping with Dave & Max, upon arrival I was greeted from the start.Amazing customer service skills, I actually felt like family that is how comfortable they make you feel. Never once pressured into buying a car, was able to test drive multiple vehicles & took as much time as I needed to choose a vehicle that best fit mine & my families needs. After about an hour an a half I found one that suited our needs.Best car shopping experience ever, definitely will be recommending more family & friends.I for sure will be coming back, thank you guys so much for such a pleasant car shopping experience.
Max and David made my car shopping and purchase a memorable one. I came to their establishment in Tracy and was met with customer service-centric approach to car shopping. I was not pressured into one vehicle over another. At the end of several test drives, I found the car that best suited my familys needs. Thank you gents for all your help. I will definitely send you business through referrals.-Steve
Shouts out to Dwayne at Creative Auto. Found a vehicle on CarGurus at his dealership and called him. Made a deal over the phone. My sister is very happy with the vehicle since it was purchased for her. Thanks again, Dwayne. 👍
Best Auto Sale spot around, friendly and amazing people. Great deals and I couldn’t be happier with my purchase!!!
Thank you Creatvie Auto. I absolutely love my 530I my brother & mom brought for my sweet 16. It’s been the most reliable car with all the commute I have to do. Creative Auto makes dreams come true with the great affordable prices they have.
Excellent customer service! Whether it was in the dealership or on the phone. Dave and Dwayne consistently met my expectations and raised the bar on what I thought was excellent customer service. They were honest and very knowledgeable. I’m also really pleased with the friendliness and flexibility I received. I can tell in their performance that they are committed to quality and excellence. Great deals, great environment, great values... need I say more? Looking for a car or know someone who is? CALL AND MAKE AN APPOINTMENT WITH CREATIVE AUTO!!!
Don’t know where to start. I’ll start by saying, DN NOT BUY FROM HERE. An obvious red flag to me should’ve been when I messaged the seller (David) on Facebook asking if there were any issues with the car & when I could look at it & I never got a response. I had to message him twice to get a reply. I went to see the car that Monday and everything looked good, driving it home though it started so smoke when I got off the freeway. I called immediately only to get no answer till the next day. I told David what had happened and he advised me to call the warranty company that came with the warranty I bought. I called, they inspected the car & came to the conclusion that it was pre exiting & wouldn’t cover it. I told David this & he offered to pay for the repair & then some for the troubles. A few days later I had my personal mechanic fix the car for me, the repair totaled $700 and I was told by David he didn’t have all the money to pay me back for the repair so he gave me $200 & another $200 a week later totaling $400. A few weeks pass by and I text him saying that he doesn’t need to pay me the extra he promised me, but just to pay me the remaining $100 that covers me canceling the warranty I purchased as he said he would reimburse me since they wouldn’t cover the repair. I received a nasty message from him saying that he’d send the money on his time & never got a response since. That text I received was on March 14th, 2020. Never heard back so I sent another message April 19th sayin I have not received any of the DMV paperwork saying I own the car, he told me due to the pandemic of COVID-19 the DMV has been closed & I would receive it shortly. Today is June 20th & I sent a text yesterday asking about the paperwork & the $10” I’m owed with no reply. The money does not matter to me as much as his word does, he gave me his word & I gave the benefit of the doubt many times to no avail. Hence why I’m writing this review keep your business & money away from this place and shop elsewhere
Dave and Max are great guys and their service is immaculate. Even if you buy a vehicle form them as-is they are still willing to provide support when it is necessary and often times when it is not. The only thing that I can say is that respect and a good attitude goes a long way.
Dwayne was very helpful and professional. We got a great deal on a nice car!
I purchased a vehicle from them and they were super friendly and showed me as much info as possible on the history of the car. She even looked up any recalls the car may have. Apply so far with our purchase! Thank you!
My husband and I needed to purchase a vehicle to drive for the Summer and sale at a profit before we moved back home. Dave was amazing in providing us with a wide selection of reliable and affordable vehicles that we could count on to commute with our child back and forth from the valley to the Bay Area. I cant say enough about how easy this whole experience has been. To make things even better, we will be able to sell our vehicle for a good profit and essentially have gotten free transportation for an entire summer.
Just nowI needed a car and I was referred to this dealership I came in I talked with Max he found me a car that was in my price range, the financing for me was the best option he offered me and my monthly payments was exactly what I was looking for. I look forward to doing more business in the future with Creative Auto. Great customer service, affordable cars, and the cars are all in good conditions. And I got to test drive the vehicles of my interest.... Thank you Max!
Best car dealership in Tracy, CA . I have bought two cars from this dealership and they were both good cars. Great customer service, affordable cars, & they work with you on the financing if can’t buy out your car. So If your looking for a good commute car or a reall good gas saver Get Down to CREATIVE AUTO and go see my guy Max he’ll have you back on the road in no time.!!!!! NOTE: If there is anything that your looking for specific he’s sure to be able to get it for you as well. Ask away!!!
Thanks for the great service! I got a great deal on my truck. Dave was very helpful when it came to questions and advice regarding the truck. I’d recommend them and I would definitely be doing business with Creative Auto Tracy in the future!
I got a car that i love for an unbeatable price. Great warranty on top of that. This place is a hidden gem. I was referred by a previous customer and Ill defiantly let friends and family know about Creative Auto. Thank you Dave.
I have bought 2 cars here in less than a year. A 2001 bmw 330ci. And a 2005 magnum. Both cars were great for their age! Customer service is always on point. Dave is awesome and willing to meet your budget. Reliable and honest. They will keep you riding! Cool people.
Very friendly, reasonable prices, great variety of cars and they will work with you regardless of your credit!! I’ve purchased 3 vehicles from creative auto and have no complaints!
If you looking to buy a great car Choose CreativeAuto They pay registration and sale tax 🙂
Antoinette sold me a beautiful car for a fair price, I drive it hard and drive a lot of miles, its still running great!
Great service good cars was in and out with test drive and new plates in under a hour
Excellent efficient service! Great deal!
Very nice and helpful staff
TERRIBLE SERVICE. Dave is very unprofessional and disrespectful. Don’t go here.
Great people
Lies.
A place with excellent quality and good prices