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Platinum Hyundai of Tracy
3480 Naglee Rd, Tracy, CA 95304, United States
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Platinum Hyundai of Tracy
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Review №1

I never thought I’d be giving a dealership five stars, but I’m so impressed with the customer service I’ve received from Tracy Hyundai. I’ve been to many dealerships but it is unmatched compared to this one. David was extremely helpful through text messages and was even willing to come in on his day off. Holland and Raymond helped us and they were wonderful. The people here seem so genuine and were so friendly. I highly recommend this place! Thanks for your time guys!

Je
Review №2

I would like to Thank Holland Jackson sales consultant and the Finance Manager Ronnie McNeil for there incredible customer service. They made the process simple and very welcoming. I highly recommend this place. Plus there family owned. They really know how to treat people. We will definitely be back when the time comes.

Da
Review №3

Drove 2 hours to see cars and Dylan made it a great experience for us. Patient, honest and very friendly. Probably the nicest car salesman we’ve met. Thank you!!

Is
Review №4

Everyone was very friendly and helpful to accommodate any situations. They’re markup (which all dealerships do rn) is the lowest of any Hyundai dealership within 100 miles, so you’ll definitely be getting the best price. Leo was great and their main finance guy was super helpful and told all the things we didn’t need. Never tried to sell us anything extra, but showed me my options. Great experience overall!

Bu
Review №5

They were able to work something out with my situation. i still had an outstanding loan on a previous vehilce, but with the help of my co signer- i was able to purchase a brand new car!! the staff was quite pleasant to work with especially Joe Bravo; hes a chill and cool dude!

Sa
Review №6

My whole experience was over the phone, but it was one of the best experiences Ive had with a dealership during my car hunt. Dylan was very pleasant to talk to and very professional. He definitely left a good name for the dealership. I would consider looking here for a vehicle again in the future.

Ma
Review №7

A really lovely place if you need service on your vehicle, the staff is very helpful and understanding, but still very much human. Have some love and treat them how youd want to be treated.With any dealership though, stay savvy and look out for yourself when hunting for a good deal on a new or used vehicle. If youre prone to caving under pressure, bring a friend knowledgeable with automobiles and have it properly inspected if used.

Am
Review №8

Exceptionally nice place for the new car. They offer a fair deal. Thanks to Mr Holland for all the help.

Bi
Review №9

I have Hyundai Palisade I bought from Platinum Hyundai. Brought SUV here fouth time already - they used to say “we don’t have a loaner” first thing. They have gotten better. I think mid management are learning to serve better. I know the owners history is pretty impressive. Better than most dealers but one dissatisfied customer can ruin the image sometimes. Overall good service so far

Be
Review №10

Excellent Service.....Thank-You Victor!!

Ki
Review №11

Ive had a great experience with Tracy Platinum Hyundai. We bought a 2021 Palisade with roof rack and tow hitch in Aug 2020. We got a much better deal driving out to Tracy in than in our own city and it was worth the trip! We got a great car for less money and better customer service. As a part of our deal we receive oil changes at no cost. Our first oil change was this weekend (we dont drive a lot) and the process was great. I received an email that the car was due for maintenance with a link to schedule. Booking the service was quick and easy. We received an appointment for the day we wanted and dropped off the car at our appointment time with no wait! Pick was just as easy. After we picked up our car, we received an email with a convenient link to book a future appointment when needed. Great job :0)

Ki
Review №12

Three stars because we didnt actually buy a car there but Dylan contacted us and was very nice and helped us navigate dealership nuances. Definitely recommend him if you are interested in buying a car. (The only reason we didnt was because they didnt have the one we wanted in stock).

Fr
Review №13

Real headache purchasing a Hyundai from this outfit. Sold me a car with chipped paint that my friend happened to notice when I picked up the car.Lots of BS on the financing of the car, lots of BS trying to get the chip fixed and lots of BS when I had questions about the car and needed answers.Just not even close to a good experience buying a brand new car.The guy that managed the lot was good but nobody should have to go to the top every time they need help.The car has a good warranty but anytime It need fixing getting a repair appointment is at least a month or more out.So far a big drag. Should have purchased a Honda or Toyota.Good luck

Se
Review №14

I’ve been meaning to write a review for a few weeks now, but in. Few short words, this dealership has provided the best service experience I’ve ever received.I bring my vehicles here for convenience, and the staff is always considerate, accommodating, and willing to work with you to resolve your issue.Pricing is exceptionally fair when compared to other dealerships in the market. Their staff is knowledgeable, and truly want to make sure you have a good experience.If you’re in need of servicing, definitely give these guys a shot. I’m confident that you’ll be impressed with the level of service you receive. I bring all my vehicles here now!

Sa
Review №15

We talked to hunter. He showed the car and let us test drive with no hesitation. It was a great experience. You know some dealer just think about making a deal not helping but hunter was super nice.Also Holland helped us. So these guys are the good ones if you are looking for safe sales person .So we did not make a deal bc manager offers was way beyond hundayi website offer!

J
Review №16

I had my NEW car for a couple weeks and I started having issues with the car. The engine light and steering wheel light came on. The steering wheel became so hard to turn. The first time I brought my car to the service department they told be nothing was wrong with my car. I kept having the same problems after. Now they are saying its the sensors and need to order a new part. They need to keep my car for a week. So they said they would give me a rental. Then they told me they called the car rental place and I could head over there. I went to Hertz. They tell me no one called them from Platinum Hyundai of Tracy dealership and I have to wait until the afternoon to get a rental. I keep calling Hertz and they keep pushing back the time I can pick up the rental. I need car because I have to work and fulfill other obligations. I am very frustrated and wish I could give my leased car back. Once my lease is over Im returning the car. This whole experience has been horrible. I will NEVER get another Hyundai.

Ow
Review №17

The staff was great, but the issue I brought my car in for was not worked on or diagnosed at all. They found some other thing and charged me for that, but it did not solve the issue I brought my car in for. Plus they had to order parts to fix a different issue, their parts department sent to to the wrong dealership in a different state delaying my car being fixed by days. (They couldnt overnight it I guess it was too much for them to do that).They had me bring my car back and I showed them the sound it was making. They are working on it now.

Er
Review №18

They may not sell you a lemon, but the sales people are, in a word - disingenuous. To be fair, it is in Tracy, sooo, there’s that😆

Na
Review №19

If I could give no stars I would, the service here is terrible & don’t even get me started on the quality of the car you’re buying. I strongly STRONGLY advise not purchasing a car from Hyundai not only do the electronics & sensors go berserk but the engines themselves won’t even last past 46,000 miles. They’re known to catch fire as well & I can strongly assure you that corporate won’t assist you & neither will the staff. The warranty is bogus as they expect YOU to pay out of pocket 1st & if they deem it so then maybe just maybe they’ll reimburse you. I had one heck of a struggle with my car & I had to go through the channel of “it’s all who you know” or I guarantee I would’ve not only had to fork over the money to not only replace my engine but to cover the cost of the rental as well. As stated above I STRONGLY advise not purchasing a car from Hyundai as they are extraordinarily shifty & crooked.

Jo
Review №20

I highly recommend Platinum Hyundai staff is very welcoming and there to help you to find the car that you and always ready to help you with any maintenance on your car.

J
Review №21

Had a lovely experience with Leo! Would recommend to anyone. He was very informed and helpful. Had the car ready and didn’t add extra fees. Go with Leo Padilla! He won’t rush you or “sell” you on something else.

jo
Review №22

This was the easiest and best car buying experience my wife and I have ever had.Savannah was our Sales person, just an amazing young lady, very kind, helpful, knowledgeable, they explained the process step by step, we felt Welcomed and respected in the facility, no pressure to buy.We will be returning for all our service needs in the future.Thank youJohn w. Madden

An
Review №23

Like how they make you feel comfortable and have smiles and a good attitude. Its nice.

Jo
Review №24

Brian Schneider is the best Service Manager, by far, that I have EVER dealt with.......

Ja
Review №25

My husband and I were so impressed with Platinum Hyundai, the deals they offered, and the amazing staff that we ended up purchasing two vehicles, instead of the one vehicle we had planned. They were friendly, helpful, and gave us awesome lease deals on our new Hyundai Kona EVs. I will definitely be purchasing from Platinum Hyundai in the future.

Ga
Review №26

I was a first time customer and my first “new car”. As a woman in her mid 20’s buying a car isn’t a great process and scary! However, they made the process very easy and worked with me! Having student loans and other bills, I was able to negotiate my monthly payments easy! I will definitely be coming back in the future!

Ch
Review №27

This is the second time our family has purchased a vehicle from Platinum and both times have been an enjoyable experience. The time and effort used to explain the process and answer our questions has proven to be advantageous for us and we will be sure to purchase our next vehicle with them as well.

Sa
Review №28

After visiting one other Hyundai dealership and attempting to communicate with several others, Platinum Hyundai finally won my business! Why? They dont cheat customers, they respond quickly to inquiries, theyre polite (!!!)... I could go on. Mostly, when Dylan Castro called me back, he assured me that they would never charge over the MSRP unlike every other Hyundai dealership in the area. I can attest to this as I have called pretty much all of them. I immediately got in my car and drove 1 1/2 hours to Tracy and left with a new Palisade because Dylan is also a great salesman. It was as easy a car buying experience as I have ever had (and there have been many). There was no bickering over clearcoat or protective seat coating or what kind of warranty I wanted because its all included- oh and I also have free oil changes. Do yourself a favor, skip the headache, just go to Platinum Hyundai. Thanks Dylan!

Ma
Review №29

Service is great and the people that I had business with are really helpful. Huge thanks to the Platinum Hyundai team specially to Joe Bravo that made me comfortable to the whole process on buying the car for my Mom.

Pl
Review №30

Great Customer Service at Platinum Hyundai of Tracy. When Purchasing or Getting a Vehicle Serviced . I Recommend them to Anyone buying or Getting a Vehicle or a Service. They are Even Open on Sundays for Service

Wi
Review №31

Thank you! to Brett And Ronnie who made purchasing a used car a great experience. I would highly recommend Platinum Hyundai of Tracy for all your new and used car needs.

Ke
Review №32

Purchased vehicle less than an year ago 10 months to be exact and already out of $3000 plus in repairs Window cracked when purchased oil change never done even after I took it back in. Leakage from under hood in which turned into radiator issue plus 2 other issues. Purchased service warranty so I thought. But dosent cover radiator. Only had vehicle 10 months very unsatisfied. Contacted service department as well nothing they could do other than fix with estimated $1000 labor excluding parts.

er
Review №33

So I had installed new custom head, tail lights on my wifes Hyundai Sonata that she had taken such great care of car is amazing, and i was delivering it to her work so she could drive it home. When all of a sudden the engine blows a rod. Omg what do we do? I was at a loss, all seemed like a bad dream. I called Hyundai in Tracy Ca. I talked to Victor lima and he put us at ease took away all the stress immediately, and a couple days later found he was able to fix the car on warranty. New engine!!!! Now the car is better than new!!! Thank you Victor lima, and team Hyundai 🙏. And thank you again Victor lima for being great at your job as well as a wonderful person. 👏 oh and so important and so impressive, it only took a week!!!

Di
Review №34

Didnt feel pressured at all while making a selection, everyone was very helpful and made the process go by very quickly, felt good after leaving the dealership as well, guided me throughout the process while letting me make all the decisions on payments and financing as well

Sl
Review №35

Keeping my baby 🏃 good

An
Review №36

1st time here for service. Arrived a few minutes before 8am and nobody was here. So after the excuses for opening late. We get a service advisor that doesnt have the time to get service warranty information, claims they hung up on him. (Hmm wonder why) asks me to call. To get warranty information which was purchased at another dealership. I dont if they do this to all their first time customers. So after everything is said and done we leave close to 9am. And get called 12:40. 3 hour oil changes if you want. Not very friendly or care about your time go here if you want to be treated like your time means nothing. Ill be happy to bring my car to any other Hyundai dealer.

Ha
Review №37

Very friendly staff and wont keep you waiting.Never need to stand outside of under the sun (unlike Dublin Hyundai).

Ma
Review №38

Very pleased with this dealership.Purchased several vehicles, always treated very well and outmost respect.

So
Review №39

The dealership was extremely helpful in assisting me find a vehicle to fit my preferences. They obtained the car fax for me no problem when I asked for them. They worked with me to get the right Mo. Payment that could work for my budget. I highly recommend this family owned dealership, everyone was kind and best of all they didn’t hound me like other dealerships the minute I step foot on the premises. Thanks Platinum Hyundai of Tracy. I love my car.

Er
Review №40

Just purchased a Palisade calligraphy at MSRP. We had gone to five different Hyundai dealerships and they were marking things up between $5k and $16k above MSRP.They were the only one that took a small deposit and to our surprise received the SUV in 2 weeks.What a great experience as we didnt have to play the back and forth with a salesperson and the manager in the back.Thanks David, the service was impeccable.

De
Review №41

The service department is customer service centric. Athena Walters is key to this level of service.

La
Review №42

Joe bravo was really nice and friendly

Ky
Review №43

Terrible sales service. They screwed up the paperwork at the time of sale, so all the paperwork went to the wrong address. 3 months later, still no plates and it turns out they failed to properly register the vehicle with the state. We’ve tried calling and emailing half a dozen times and we never get calls back from managers- just platitudes from the front desk. They’re shinny until you buy, then they drop you like a hot potato. You’ve been warned. Notice in other negative reviews it’s the same story - once you purchase they don’t care anymore. I’d assume many of these positive reviews are fake.

Pe
Review №44

They stand behind their policy, do quick excellent work, very impressive

Sh
Review №45

Amazing. Outstanding price. Wonderful product. Lovely customer service. If you buy a vehicle anywhere else, you’ll be sorry. When every other dealership was price gouging due to low inventory, this dealership was more than fair. Imagine...an honest dealership. I’m still floored.

Ma
Review №46

We had such a great experience here at Hyundai. Dillon was very polite and nice when he saw us. He worked hard to get us a great deal. We really appreciate him and will Definately recommend him. THANK YOU SO MUCH DILLON!😀😀😀😀

Ta
Review №47

They were very helpful in helping me find the car I was asking for.

Tr
Review №48

Met with Ronnie and Mario. What a great experience start to finish. They were professional and efficient. Ronnie helped me pick out my car - test drove and bought it in record time. Very impressive. Thank you again for making this a pleasant experience.

Je
Review №49

I had my 60,000 mile service done yesterday on my Hyundai Elantra GT, and the service was great! Athina, the service advisor, is so friendly and professional. Awesome positive attitude.My car was serviced, washed and vacuum when I recieved it back!Thats customer service!

Li
Review №50

Our family had a great experience shopping at Premier Hyundai of Tracy. We received the best possible deal for the car we were shopping for. My son loves his new car. Thank you to all your staff for making it a hassle free shopping event. Best experience at a dealership we’ve had!

La
Review №51

Brian and his service team always take great care of us, and make our experience with the service department an A+!

co
Review №52

Thank you so much Brett and Platinum Hyundai, I love my 2021 Tucson

Ch
Review №53

Tony was a perfect match for my first new car buying experience. He was an awesome person to work with. So easy to talk to, no pressure, up front every step of the way. Went out of his way to get me the car I wanted from another dealer. Explained to me how all the new gadgets work. Definitely recommend talking to him if you are looking for a car.

Da
Review №54

Great Staff. Raul the salesman was very nice. He offered to buy us food while we were waiting to get approved for a loan. The sales manager Tony was highly respectful and very knowledgeable.

Fa
Review №55

Very friendly and cooperative.. Ms. Veronica are supper nice, and she gave us very good suggestions. Mr. Ibrahim is very helpful and explain everything in very detail. Overall wonderful experience.. highly recommended

Am
Review №56

Best vehicle purchase experience. Our sales consultant Robert explained everything in detail and made sure we got the best possible deal. The finance team helped us quickly and efficiently.

Mi
Review №57

Very nice employees

La
Review №58

We just bought a new Palisade and had an amazingly good experience. Our day started at Stockton Hyundai where we got a quote for a Limited Palisade that was $15,000 over the sticker price. We then drove to Premier Hyundai in Tracy and drove away with a Limited Palisade for $12,000 less than the quote from Stockton. Sales and finance staff were great. If you want a Hyundai, go to Tracy and ask for Ronnie.

Мu
Review №59

They have so bad service and just thinking about their money. They never think customers.

Sc
Review №60

Purchased a used car and had a great experience! Sanjay was very helpful and knowledgeable and quickly communicated with me to resolve all questions and concerns I had. Seems small but it just goes to show they care.... Sanjay and the sales team offered me water and a delicious piece of chocolate while I waited for my paperwork to be processed. Finance group was great, sales was great, dealership was clean and organized. Highly recommend.

Ed
Review №61

Tony is very precise and knowledgeable with the car I am buying. The dealership is very comfortable and courteous. Friendly with Great deal for my vehicle.

na
Review №62

Brett Watson was a pleasure to deal with when we purchased our new Hyundai Accent. Hes probably the best sales rep I have ever met. We now have 3 Hyundais in the family (2007, 2010 & 2019). The service team is also very good. I highly recommend Premier Hyundai of Tracy.

En
Review №63

The people there are genuine good people. My sales guy was semi new to the car sales world but he was nice, professional and courteous. The sales manager was nice. He was willing to work with me to try and get me a deal that was fair for myself and fair for the dealership.Finance guy named Hazim he was very professional and did not pressure me to signing up for all that extra stuff finance managers are suppose to get car buyers to purchase.

Ma
Review №64

The most honest, thoughtful and friendly staff it has ever been my pleasure to work with.Sarge, a true gentleman, showed genuine concern for my needs and was absolutely instrumental in my decision to buy my car here. I would without a doubt, call him a friend.Paul, the financial wizard, worked his magic and made the car positively affordable for me.Mario and Mikey quickly resolved a minor electrical problem. These are all truly dedicated and knowledgeable folks who are willing to go the extra mile.I have bought many cars in my lifetime and can very honestly say that this was my best buying experience along with the best deal ever. If I could add more stars, I would have.If I missed anyone in this review, I apologize, you are all the best.Many thanks.

An
Review №65

When we were looking in returning our lease and leasing again we came to Platinum Hyundai at Tracy. Since the new owners have taken over the experience at Platinum has been top notch. We came in the evening in December and Joseph helped us out. We told him we were looking around since our lease was up. From Joseph to Tony the sales manager, they gave us great information and worked with us. I am a loyal Hyundai lessee and I’ve been to Different dealerships in the Bay Area but Platinum Hyundai in Tracy has them all beat. We didn’t feel pushed into something we didn’t want and came away with a great experience. Looking forward in going back to any future car needs.

Do
Review №66

Ive bought many cars in my lifetime, but this time was different than every other experience I ever had. I usually view buying cars like getting a root canal; Its not pleasant. I spoke with Tony, the Internet Sales Manager over the phone and told him what I was looking for, down to the make, model, trim level and color. Id spoken with several other Bay Area dealers and they all treated me like I expected-poorly. Tony was upfront and honest and the price he gave me over the phone was lower than all the other dealers Id spoken to. BY FAR. Im not sure I should say how low of a price but it was a phenomenal deal for a fully loaded, top of the line Sonata 1.6T. Tony put it in writing, showed me the invoice and the white glove treatment I received from the GSM, Mario and Joseph, our sales associate was better than any other experience Ive ever had. This should be the way all car dealerships operate. My wife and I were both very happy with our experience and cant praise them enough.

As
Review №67

Amazing help from Veronica, she was super informative and made me feel super comfortable with talking to her about financing a vehicle. As a first time buyer, I really appreciate her friendliness and her professionalism. I would highly recommend them. Overall the entire process was very quick and efficient.

Al
Review №68

My experience at Premier Hyundai of Tracy went very well. Salesman Victor was easy going, very helpful, motivated, and most importantly, low pressure. The other staff I dealt with all shared these aspects and the result was that my wife and I drove off with a vehicle that fully matched what we were looking for. I would feel very confident returning for future vehicle needs.

To
Review №69

Our experience at Premier Hyundai Tracy was excellent. Stacy our sales person was helpful and friendly. The finance department worked hard to make us a deal that would fit within our needs.Thank you to all the great people at Premier Tracy Hyundai.Ward Family

Da
Review №70

If there were more stars I would give them. I don’t even need another car but would love to buy another one from premier Tracy. Ronnie is super professional. On a scale of 1 to 10 he is a 12! Great Job Ronnie!

Wi
Review №71

Tyler was and is an Amazing and Professional sales person. He Remembered me from my last visit and purchase a year+ ago. . Im very happy with Tyler and the Premier Hyundai team. Thank you very much . Awesome

Vi
Review №72

I am very HAPPY with the staff at Premier Hyundai of Tracy for taking care of us...I have bought my third vehicle with this dealership and always had a Great Experience...Special Thanks to Athena in the Service Department thank you for always taking care of my cars and being honest with all our repairs...Special Thanks to our Financial Guy Hazim in making the purchase of our vehicle an easy and stress less process...and lets not forget our AWESOME Sales Guy Brett...Thank you for just not just selling me a car but being an AWESOME PERSON!!!! WE LOVE OUR NEW 2019 TUCSON NIGHT EDITION from the showroom floor...we recommend anyone to buy from this dealership, the people here will take care of you and will make your experience a memorable moment...THANK YOU GUYS!!!

St
Review №73

Responded to offer on Facebook and setup appointment not knowing I would be spammed text messages all day strange way to do business in my opinion

An
Review №74

We live in Stockton and drive out of our way to Platinum Hyundai of Tracy because of the excellent service and customer support.

Be
Review №75

Poor experience in service dept, total lack of communication, car was barely a month old and completely died. Took over 2 weeks to get it repaired and returned. I bought an electric car, the replacement comes from enterprise rental which offers only gas cars. During the time was car was serviced i had to pay over 150 in gas. #sadface for me and the environment

De
Review №76

Brett (Isiah)Watson was an absolute delight to work with. Polite, professional and personable. No hard sell, and extremely thorough. Hazim in finance was proficient and went through all options and paperwork in a clear and understandable manner. Both gentlemen were respectful and a lot of fun to spend the time one takes out of a weekend to make a purchase like this. This was the most enjoyable experience Ive ever had in a dealership. If you are considering a purchase in Tracy, stop here.

De
Review №77

Very friendly service. Easy going with the time and giving you the full details of what I was getting into being a first time buyer. Highly recommend

Ra
Review №78

I just bought a 2015 Tucson at Premier Hyundai. I love my car! The salesman Lou was exceptionally professional and considerate. I had gone to a few other dealers in Tracy and none of them compared to Premier Hyundai. I got a great price for my trade in and fantastic financing. It was an overall low stress and no pressure vehicle purchasing experience. I highly recommend them, and also the Tucson!

Bo
Review №79

Excellent service every time. Brian, Miki, and entire staff in the service area are A1 quality. Hyundai has covered everything needed to keep my Sonata smooth and safe on the road for the FIRST 150k miles...hope to see many more miles before someday retiring it.

mc
Review №80

We bought a wonderful suv and the service was excellent I couldnt think of a better place to start looking for a new car. The deals are great and the staff are knowledgeable and friendly what more can you ask

Sa
Review №81

Bought my first car here and the experience couldnt have been better. They worked with what I could afford and made it possible to get the exact vehicle I wanted! They helped me through every process and made it quick and easy! Highly recommend!

He
Review №82

Bought a car here last year (Sonata Hybrid) and have had three oil changes and tire rotations since. The service department has been top notch, and today gave me a discount when I mentioned that I didnt have a coupon. Very friendly staff, comfortable waiting area.

Ka
Review №83

We keep coming back here. We just purchased our 3rd vehicle from Premier Hyundai of Tracy. We always get great service. Brett and Hazim made the whole transaction easy. We definitely recommend coming here staffs are friendly and happy to assist.

L
Review №84

Brett our Sales guy is awesome! He took time to explain about the car we wanted and answered all of our questions. Overall the experience was good. We also like this dealership because they give back and support Pediatric and Breast Cancer Oragainzations.

Su
Review №85

Very nice staff...easy to work with. Excellent Service Department, too!Two Santa Fe’s in family 2009 & 2018..both are great!

Je
Review №86

Quick, easy transaction. Everyone was low pressure. Raul was very responsive to my inquiries. I left the lot paying under MSRP on a vehicle that other dealerships are marking up over $3995. Definitely recommend Premier Hyundai of Tracy.

So
Review №87

Good service

Su
Review №88

I had a great car buying experience at Premier Hyundai of Tracy. I love my new car, the purchase was easy, and the salesmen were helpful. Even the financing was quick and easy. I would go back to this dealership again and it is 75 miles from my home. Thats how good they are. For the first time in my life, car buying wasnt stressful.

Ma
Review №89

I got my first car here about 2 years ago although I had some problems with the vehicle these guys did not hesitate in helping me out. I traded in my car for a new one with full warranty brand new and amazing. I LOVE my new ride! It was a hard decision for me to in choosing a vehicle but Alex really helped me out a lot to make the right choice. I ALSO want to give a big thanks to Mario and Paul for helping me out on getting a good interest rate for my monthly payments. YOU GUYS ARE AWESOME!

Ad
Review №90

This business will take advantage of elderly people.Do not trust this business. Do not support people like this.This place scammed my future mother in law out of $2000 worth of services. She was convinced and agreed to a service she didn’t need for her 2015 Sonata and they retained the vehicle. She then gets a phone call that she needs more services and they refused to release her car, they forced her to have more maintenance at this place. They made her change the tires, rotors, and break pads there. The tires were already going to be changed after at Costco, where service is better and cheaper. The break pads and rotors were fine. By the way, she originally walked in for an oil change. She walked out paying them $2000, half of that was for a couple hrs of labor!

Su
Review №91

Straight forward, easy to understand, & quick. Honored the online price, respected our loan terms. No run around /song and dance. In about 3 hrs we where driving home in brand new suv.

K
Review №92

Exceptional guest services provided by Tyler Armstrong. There were multiple dealerships competing for my business, after reading reviews, I decided to go with a well rated establishment and was not disappointed.Tyler took the time to reach out to me for the specific vehicle I was looking for, matched other offers by competitors and we closed the deal.Huge decision to purchase a new car, at least for me, but the process was seamless and they took care of everything.I would highly recommend this dealership and Tyler, who handles the internet division, in particular.

Da
Review №93

Just got a new Santa Fe from Tracy Hyundai. The whole process was painless. Jesus was an awesome sales guy to work with, we chatted while we waited and it made time really fly. He not only showed me all the features of my new car he called later to make sure I didnt have any questions and was enjoying my new car. Definitely recommend Tracy Hyundai.

Me
Review №94

Hazim was amazing. Made me feel comfortable as soon as I walked in the door. Went above and beyond to get my deal funded. It took two days as Im a first time buyer. He even came in on his day off. Because I expressed to him that I dont want to work with numerous people. Great I can help you attitude. I test drove 5 cars in then freezing cold and he never seemed annoyed. He was very accommodating. I will forever be a Hyundai customer.

Fa
Review №95

The sales team was very professional. They answered all my questions and worked out the best deal. Thank you.

Jo
Review №96

Great dealership!! I bought my 2020 Hyundai Sonata and I love it! Great leadership from the Owner Tony Pappas and GSM Mario Moreno. IF your wanting a great experience come to Platinum Hyundai of Tracy!!

Ah
Review №97

Everything went well, my favorite spot for 6 years now. I have some feedback for you since this starts to be repetitive. For 2nd time the free inspection report is not accurate. I have all my 4 tires under 28 PSI for the 2nd time while it clearly stated it been checked and set the factory recommendations. I have before same issue but With brakes when it was inspected as good and on green and after a month they were “metal to metal”. Do I need to doubt all the services and double check everything?I have a big loyalty to this brand and I don’t that to be shaken.

Br
Review №98

The service at Premier Hyundai was second to none! Knowledgeable service staff, with attention to detail in regards to my car and its needs. My service was completed on time and at a reasonable price. Great people to work with and friendly customer service throughout the dealership. Will return for all of my service and vehicle needs. Thanks guys!

Te
Review №99

Scale from 1 to 5 they all deserve a 20.Vary High respect for all Workers @ Premier Hyundai of Tracy,From the the manager Brian who always has a smile on his face and will greet everyone coming in to Hyundai and making sure that everyone coming in will be waited on with little wait time, to the Service Adviser who takes care of you, and makes sure every t is crossed and every I is doted. to the people working on the cars, washer of the cars or the person on the other side of the counter taking your payment. They are all up beat happy, taking pride in where they work.My Adviser was Mikki, he went above and beyond when taking car in to get it looked at. He found the problem, confirming with the mcaniches. Ordering the parts and fixing the car. I would refer them over anyone else. (and have) for Hyundai owners. All I can say is thank you for the best service I have had from a car dealership.Terry

ri
Review №100

Aletha always so helpful and a joy to deal with. My car always well taken care of and done when promised.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:3480 Naglee Rd, Tracy, CA 95304, United States
  • Site:http://platinumhyundaioftracy.com/
  • Phone:+1 209-820-3550
Categories
  • Auto parts store
  • Hyundai dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Used car dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Offerings
  • Oil change:Yes
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