Safeway employee gave me exceptional help. She instructed me about downloading Safeway App and then helped me at checkout. She sure made my first time using the App easier. My sincere thank you to her.

Clean, nice looking fresh produce. Seafood & butcher are awesome! I requested The already busy butcher to slice my steaks thinner. He was not agitated when I interrupt his work. Thanks so much. Reminded me of when I was a little girl shopping with my mother!Customer service helped me locate a digital coupon via my phone. My coupons took my total from $160 to $73!! What a Safeway to shop😇

Always clean. bright and cheerful upon entering.Is fully stocked. Always get items on my list and prices are reasonable. Enjoyed

Large assortment of grocery and health and beauty aids. Store was recently reset to accommodate even more products and more space was made for existing products. Staff friendly and helpful.

This one of the best Safeway Stores in the Baltimore County area. Alot of parking and shopping carts outside. All the departments are well stocked with lots of options all within a clean friendly staffed store. I can always find whatever I am looking for at Safeway.

Great pharmacy; great personableness. Great variety of foods. Great hot food section. Monday cooked chicken specials. This is helpful. I can skip a couple of days without preparing food. Great location off the beltway. Lots of parking and very convenient.

This store opens at 5:30am. Great stop before work.

Easy to park, quick checkout because there usually isn’t anyone in there. They do have self checkout as well. One of the most expensive groceries in the area, as well as compared to Safeway’s across the country. At least half of my things are twice the price, so we only go there in emergencies.

This safe way is actually a good one. Incan find everything pretty easy, been going here on and off for years. Great spot

Very spacious, clean store with a great variety of all items, grocery and more. Cashiers helpful and courteous. I needed specialty foods for a spiritual fast and they had a large variety. Good place to shop!

It is always a pleasure to shop very early. I am aware that the store clerks are restocking. They are helpful if needed especially since the shopper must also double as the cashier. However, while restocking, it is important to organize boxes. Safety is important. Boxes must be situated out of the way of shoppers as best as possible.

Great selection. I really enjoy trying someplace different once in awhile and experiencing their prepared foods. Im busy with work, so this really comes in handy!!!

Great store, awesome employees. Seems to be very organized as well. Sales can be really good around the holidays if you pay attention to them.

Go-to for quick pickups or online orders but wish the in-store experience was better. Giant Foods has the ability to scan while shopping which makes it easier for people to bring reusable bags. I would like to see Safeway implement this was well.

The man behind the prepared food was awesome! I did not get his name,however he was African American. 5 stars to him for awesome customer service. Thank you!

Friendly staff and wonderful customer service. The Starbucks staff is wonderful too!

Went in looking for tiny batteries for a baby thermometer. Didnt have the size. Had to go to the CVS across the parking lot to buy the battery

I love safeway but this one wasnt on the money. Not because of the food but the staff. Unprofessional not all but the attendee in the seafood department

Used their pharmacy for cholesterol medication. Pharmacist was amazing! Prices were great comparatively, and couldnt be more impressed with their thorough service!

Safeway used to be very high. With digital coupons and sales on most items I enjoy, Im there 1-2 days a week.

The store was well stocked and they staff was friendly.

Don’t ever get pick up orders here. They take items off your list and don’t notify you of replacements and you don’t even realize this until you get home and see in your trunk (bc that’s where they have you put the bags) that it’s half empty, and customer service thanked me for voicing my concern rather than delivering me items they missed like WHITE BREAD?!? Never again, and in store lines are always so long and under staffed. I will drive out of my way to go to Weis.

I had some broccoli salad today and it was absolutely fantastic.Good job!

Great large store with lots of specialty departments and a big section of gift cards available. Lots of parking also available. Great bakery.

Great atmosphere, clean and well stocked.Egheosa OsahonAnywhere Headlight Restoration

Convenient location, quiet place and not so crowded.

A nice place to shop.

Obviously there are Safeway all over the country. I am from the west coast and I have to say there really isnt much difference. From the east coast to the west coast all Safeway stores are consistent. Other than the few specie food items that are specific to the area the stored are in. For example UTZ potato chips. We dont have those out west. All in all I hade a great experience. Customer service was on point. Everyone here was very friendly. Thank you Safeway

My home is located roughly in between a few grocery stores but I chose this Safeway because its cleaner and it feels safe. But my last few trips here I have been solicited by people asking for money, both in the store and in the parking lot. When I tell them I am not interested, or I do not have cash they say there is an ATM in the store or across the street and tries to bring you there. I am persistence in saying no thank you and eventually they give up and move on to the next person. But this last trip to Safeway the person asking for money got very aggressive and started yelling at us. My girlfriend was with me and she got scared for our safety; he got very close to us and yelled racial slurs at us. I was very off taken and was not sure what to do. It got the attention of some other customers in the store and they began to crowd into the aisle, which at that point the person eventually stormed off. We later saw him soliciting another woman a few aisles down. We reported the incident to Safeway’s customer service desk. But the harassment I have experienced at this Safeway is starting to become too routine for me to feel safe enough to continue to shop here. I will not be shopping at this Safeway as my primary grocery store any longer. I would rather drive further, such to a Wegmans, so I can experience a safe shopping environment.

Excellent products and the customer service person was really really smart and kind when I questioned over pricing. They handled their mistake really well.

Very clean and accessible. Found what I needed!

Lots of food to choose from. The new self checkout system in place seems pretty nice.

Very clean store with a large variety of products. Prices are really good. The produce, deli, bakery and meat departments are awesome.The aisles are big and nicely laid out. The staff is very friendly and helpful.

I dont know why this Safeway does this, but specifically the bakery however it happens in every section of the store. 3 weeks ago I picked up some in-house bakery made bolillo dinner rolls. Fantastic! And havent seen them since. About a month ago I picked up some birthday cake cupcakes, havent seen them since. All last summer I bought concord grapes, they arent in season yet, but I asked and my Safeway wont be carrying them this summer. I literally could go on typing for 20 minutes with things they introduce and then disappear. Today I was shopping in my/Towson Safeway, there was one piece of fried chicken, I asked if there was more cooking. Thr woman behind the counter said no and walked away. I guess the conversation was over. Im sorry, but what the h*ll Id going on at this store?

All bathrooms are always unclean. The store itself outside bathroom is clean l in ke a 3.

Its always excelllent service when I shop at safeway I love that place always nice helpful staff there

Great variety, good quality and decent prices😋🤗

For this first time in the years of getting our flowers at Safeway, today when we got the wild bunch of bouquet at ho.e to place them in the vase, my wife was not very happy. The were not to the same quality that we had gotten in times past. Spending $25 for the bouquet, we expected better.

Love the flower section, Towson Safeway location by 695, prettiest arrangements!!!

Store was well stocked and clean. Excellent pharmacy staff. Great seafood and bakery.

Went in for one thing, which they didnt have. The frozen section was threadbare, but these things happen. They probably got cleaned out because its a Friday.

Large Safeway, with a selection.Just off 695 Baltimore beltway.Clean.

Probably the best overall selection around but also higher prices in general.

I was disappointed when they did not have the Fruity Pebbles rice krispies treats. That was the primary reason I went there that day.

This grocery store is always nice and clean. Good selection and the produce is fresh. Nice Deli and Bakery.

They need to have more cashiers, they only had 3. Trader Joes is a smaller store, and they had 10 cashiers on duty.

Have experienced the worst customer service. I walked a considerable distance to cash a check. I called ahead of time and they validated thier capability to do so. At my arrival I was greeted by a roxanne who had the worst tone. She exclaimed, we dont have money to give you, sorry! Then broke eye contact. Confused and frustrated I politely asked, is my check capable of being cashed here some other time, as it was a pay roll check, and I was unsure. She then rudely exclaimed It should, but like I said I dont have the cash here for you. The attitude, and facial expression was very disturbing. It wasnt near closing time, and I was very patient waiting for her to arrive to the counter. Shes undoubtedly the prime example I use, when discussing bad customer experiences. Which is a shame, Nick is always a pleasant help I should add.

The staff is always welcoming always pleasant

This was my very first time i shopped here. An it was definitely above what I thought my experience would be. So clean! Easy to find everything.

Easy shopping in the morning, no crowd.

To share, my great aunt made one of her frequent trips to this Safeway as she normally does and experienced a not so great trip. Long story short, I spoke with the store manager Stacey, who was more than accommodating and empathetic. Im completely satisfied because were there often. Clean store, often stocked, and great variety. 5 stars ❣️

I go there every day prices are good

Frustrating to find help here but selection is pretty good. Too much emphasis on self checkout and not enough cashiers. Kind of expensive compared to other options in the area.

I went there to buy flowers for my wifes birthday and the lady working at the florist at around 3:00 p.m. today on Saturday was the nicest lady and she made the most beautiful bouquet of flowers. She is wonderful and so nice and courteous.

I do 90 percent of my grocery shopping here, they have nice products, the store is always clean, and the employees are friendly. What more can you ask for from a grocery store?

Very good large grocery store. We enjoy shopping there.

Super cute and delicious

I ordered a Thanksgiving dinner from Safeway for pickup on Wednesday, 11/25/2020 at 3 p.m.I called the store prior to pickup and was told to go to customer service to pickup the order. I wanted to minimize my time in the store. When I went to customer service, I was told to go to the deli. When I got to the deli, the deli clerk had no idea what I was talking about. Finally, a deli manager came out and told me to pick out which order on his order sheet was mine. I had made a copy of my order, but still had to “find” my order on his sheet and sign. Nothing smooth at all about this procedure. When I got to checkout, I had to explain to clerk as to how to charge me for the items. When I got home, I did not have the bread that was to go with the order. Poor customer service.Next year I will go back to Wegman’s.

Look at expiration dates on products that arent typically bought there...such as medicine. Bought expired ointment and it burnt my arm.

The PA system and music were bad. But everything else was great!

The best fresh flowers at Great prices!!!

High prices Many sales prices dont beat competitors

Great store clean well stocked and also very friendly employees

I take my mom here because thats where she likes to shop. Weve found certain times of day to be less chaotic and the shelves to be more full. However, I would rather shop at Weis.

Usually have what I need. Clean and organized

The store is very clean. And the employees are very friendly and helpful. They dont have as many food items to choose from as other stores. And its pricey. More than half thestore is dedicated to non-food items.

It had all way been the best stre in our past

Dont go to Safeway on Monday mornings. The shelves were not stocked and there had been a leak at the vegetable area - everything had been removed and placed into carts which were blocking the whole area. I needed fresh vegetables and could not get them.

Clean, helpful employees, good prices and a great saving on gas.

Am here occasionally and it is always clean, well stocked and entire staff excellent. Cant say enough good things about them.

Its okay close to home its a little high

There is no reason why we had to wait 30 minutes to be taken care of in the seafood department. The guy who finally helped was giving excuses that no knew how to do anything back there. Which was a lie. My mother in-law went to the service desk and found someone to assist.

Very large, clean store. Everything you need they have.

Im falling in love with Safeway again! Run, dont walk-- they have grass fed steak in their meat dept.; ribeye and ny strip. And Ive found it on sale twice in the last three weeks! $9.99 a lb. You can even get steaks as thick as 2+ inches behind their meat counter.

Store is always clean, produce are fresh and I love the rewards program always get cash off.

Fairy empty, shopping on New Years Day. Took me a little while to spot items in the somewhat reduced available stock shelves in my eyes.Still, ended up with everything I stopped in for originally.

Great store but very expensive

Looks like Wednesday is the day to shop!

I like this spot!

Very good customer service as well as cashier at check out on my groceries. Thank you.

They have Starbucks but also have their own cafe for some reason. Good place though.

Nice Store. Very busy at times. Lots of specials so if you are smart, you can save some money. Excellent bake goods.

Cashier was great as well as her customer service

Always high prices except when items are on sale, more and more items you have to do either their regular card or digital card, never know how many lanes will be open even during busy hours when you know they will be lines. If it were not right across the street, Id never got there. I will say, it is better than a lot of Safeways in the area. Those usually mislabel prices and more. This one at least has that in order. Safeway is just not a good option when compared to other grocery options around Baltimore area when comparing prices. You could either get more for less elsewhere or have better quality for same price. The one area Safeway does have is some ethnic foods in their generic brands that would typically be more expensive than brand. Each store carries them, this one is less than others though.If not for the relative high prices compared to what you receive rating would be higher. Just expect more for how much they charge.

Great pharmacy!

This place is by far the friendliest grocery store... Ever. Everything is great and fresh.

Very clean store

Good deals, good food, good stuff

Nice grocery store lots of fresh items. Lots of fresh sandwiches and a Starbucks.

My Favorite grocery store! Alexis is very fast and gets it right!

Currently standing in one of only three available lines. Six people deep. It is 4pm on a Sunday and I am baffled as to why there are only three cashiers. Even the self checkout is swamped with people waiting ten people deep. Ridiculous.

I like this store.. the self checkout lady really helped me. Their meats and flowers are both exceptional

Very Clean, Lots of customer service., large selection of prepared foods

The one out Rt. 40 and this one are running neck and neck! Cant go wrong!!

I love safewsy always clean

Excellent food, great customer service, and amazing naan! Highly recommended!! I had a great dining experience. Will definitely come back.

Over priced. This is not Fresh Market

Very clean and not crowded.

My only complaint of this store is you have to be careful with their perishables as they dont apparently rotate them very well. The pharmacy is the best in the area. Dan the pharmacist has been there for years dont go anywhere for prescription but here

Super expensive, never enough registers open, always difficult to find an employee to help. Big corporate food shopping at its finest. Im sure shareholders are happy with this business model and the profit margins.