This location is usually a treat because it is in this very busy mall. Nice staff, plenty of merchandise, and always a sale going on. It was my 16 year old daughter turn to shop by herself and they treated her like a queen. She was really nice for the rest of the day because she had fun walking through the mall and shopping at other stores to.Thank you to the staff at the locations I frequent for always making my BBW trips a gem and money saver with the sales.

This is my favorite place. Great customer sevice.

Horrible customer service. Only 1 cashier 5 customers in line and the cashier had to ring up 1 customer 3 different times because of coupons. I requested for the cashier to call for assistance she said she didnt know if anybody would come. Most of the employees were in the back office Finally a cashier comes out and only would take credit card so therefore I still was to wait and line I put my merchandise down and left the store. I will gladly spend my money elsewhere I will never step foot in that store again. Bath and body works needs to needs to evaluate that location and fire the store manager for the lack of customer service in that store.

Great sale! All $14.95 lotions, creams, sprays, and body wash were $5.95!! The staff were super helpful. Social distancing was strongly but pleasantly enforced. Hand sanitizer required at the door with an offer of paper shopping bags. The store was packed but social distancing was maintained at the register. They offered cellophane bags, BBW ribbons and tags for free as at this time they dont gift pack it for you. My BFF shared a 20% off coupon that made my 9 items less than $50! Overall a great shopping experience. I was able to gift three item sets for under $20 which would have ordinarily been approximately $45. Great sale!

Lots of options, clean and friendly staff. Easy to locate on the main floor of the mall. Great 3 for 3 options.

Best place to get your smell goods.

Love the candles, always a great experience, they forever have promotions on candles and lotions and sprays!!!

I was having a problem with the wall plugins. I called the store and spoke with a very pleasant and professional young lady named Sade. She told me exactly what I needed to do to resolve my issue. Customer service still lives!!

Happened by Bath & Body Works today, and Iike some of their soaps. So stopped by, and all Covid protections were in place, all employees were masked and polite. They had everything I was looking for in stock, so it was a good day..

Great deals and very friendly staff!!! Ms T

I couldnt find what I was looking for. The ladies showed me the next best thing. I cant smell anything. So, the ladies smelled things for me and gave me a great description of what they smelled like. Also, if I would like it based off of what I purchased in the past.

My shopping experience was wonderful. I was greeted when I walked in and I was able to find everything I was looking for. The staff was courteous and were all wearing their masks. The cashier was very nice as well which rounded out the whole experience. Yay for candle day! Definitely will be going back.

This is my Favorite Bath & Body Works Store..The Staff are always smiling and patient.

My girlfriend found what she was looking for and she smells great so Im happy, nice and clean.

For a man shopping they was so good with helping or any questions i had

Helpful staff. Clean store

Had a buy 2 get 3 free sale. The three colognes werent free.

Always friendly service, and wonderful products

The staff here is friendly and helpful. The selection and variety are good.

Like it when they have the seminal sale.

Hopefully I found a light fragrance for my Precious.

Friendly staff. Busy store but the process of checking out was relatively quick. Their Covid modifications made sense and were easy to understand, unlike a lot of retail stores and restaurants.

Amazing employees! However, the store still didnt have the newest fragrances that were advertised on the email I was sent. Found a great new fragrance though, Lavender in Bloom

The staff was courteous but I didnt buy anything.

Great customer service

I love this place

Store is kept very clean and well stocked! The employees are helpful and there are many walking around so its easy to find someone when you need help.

New Fragrances were available that were interesting.

Love shopping there

I just got my wife 💖 something from there & she got me the new line for men 🧴 and body spray.

LOVE THE HELLO BEUTIFUL SCENT..but they were out of stalkn so i had to settle for the more commonly used christmas scents and ended up smelling like one of charli damelios 10 year old fans DONT COME HERE

Wonderful store great sales good customer service

Best stocking stuffers! Cant go wrong if youre not sure what to get for the ladies on your list...

Greats deals, always good customer service.

Great gift ideas, & it smells so GOOD in there!

Towson Town Center Bath and Body Works is always well-stocked with everything you need. I cant never find what I want at their other locations.

Love this place

Great place to buy body care for men and women

Didnt dislike it absolutely love bath and body works. Always find what I am looking for love the fragrances, also their bath gels and body washes are the absolute best. Love peppermint and warm vanilla sugar body washes 😃😃😛 wonderful!!

Just dashed in to get my mom two body lotions as a b-day gift. I frequent this store often so I didnt really need any assistance once I arrived. However, Im always politely greeted by a salesperson and asked if I need help. I found the two lotions within minutes and was in and out. Love this Bath & Body Works, they are always stocked with what you want, everyone is polite and helpful and the lines arent generally long.

I had a very aromatic day there! Hadnt been there in a while left very pleased!

One of my daughters favorite places. Also they have some really pretty candles and lovely candle holders.

Any type of bath product you can imagine can be found here, in any scent you could want. This store is huge for its type in a mall, yet the registers were not adequately staffed for the shoppers during my New Years Day visit. (Okay, the employees like a holiday off, too, I suppose.) There was good assistance with questions on the floor, though, and staff seemed knowledgeable and friendly.

Love MY Bath and Body Works

Candles, candles, candles. Long line BUT fast moving, ur in and out.

Pretty decent scents and products. Love the sales.

Always has awesome sales and great customer service

I like there bodies frangances and great services👍👍

Went crazy when I went in there new fragrances . They definitely gets my money

$14 item been sold for $26. I was told a sale item that I saw advertise was on sale yesterday and now is $26, no consesion were even offered. Will not return.

Just a typical one of their stores. They are pretty helpful asking if you need any help or can make a recommendation. This location is literally always busy, especially around the holidays the line to check out can stretch from the back to the front of the store. They have enough staff to take care of that though. Selection is the same as say the store in the Inner Harbor but just more in terms of quantity.

Great customer service. Friendly staff, very clean and organized.

Love everything about it

Good deals🤩

My last visit was a big disappointment. BBW does not receive personal checks so I left my prospective purchases on the counter. Check s represent legal tender same as a debit card. A truly innovative and progressive company has the technology to automatically determine whether a personal check has the funds available for payment.I would like to see BBW s written policy regardingThe rejection of check s.

Have to say one of my favorite places to go. Always have a coupon and things are always on sale. The staff is very friendly and helpful. Thanks B & B

Fun stuff finished my Christmas shopping

Love the store 💗🏪

I absolutely love this place! I get so many deals and all the associates in the store or very friendly and helpful

Staff members were polite and helpful

I was looking for a present for my sons principal and the young lady that helped me was awesome! She asked me a few questions and suggested some wonderful items. The store was busy but she took her time to help me.

Everyone was friendly and helpful.

Came in to get some gifts for my fiance and had no idea what to get. Elise was more than helpful. She showed some really good scents and even some good deals on the merchandise. If you are in the mall stop by and she will hook you up. Thanks again Elise, hope you get to see this.

The store was pretty empty so the associates were stocking shelves, but I was recognized and helped quickly. The associatewas knowledgeable about different items, sales and store layout. The store was well stocked, even with 1 of the most popular candles.

No lined today, 75% off sale mustve been a hit because there is hardly any products left in store. Will have to visit the Avenue. Great experience shopping today.

I love shopping there, they always have great sales. There is something for everyone, there is so much to choose from. I love this store.

Awesome semi annual sale. Great products, however. I still dont understand why they dont make their body care products in the same scents as their foam handsoaps and candles. They always smell delicious!!!!

Love it

It was crowded but the line moved quickly and the sale was worth the time.

Overpriced. Annual clearance the best time of the year.

Great location

Excellent place for candles and body essentials

Great service friendly and love the buy 3 get 3 deal

They all ready have fall candles out love that my daughter gift me 3 candles an 5 plug in all fall scents.

Great shopping experience

Just walked through

This location is always very clean. The staff is like a hit or miss with politeness. Because the location is in a very busy area most items do not stay in stock. I visit the location very frequently because it’s convenient. That’s it

EXCELLENT Customer service. Very knowledgeable about products. Great displays and options.

Today was fun size lotion / sprays and the store was pretty busy, but sleeves was stocked as well. I was able to get what i needed without no hassle.

Always great sales

Great sale! Some staff members need to be thoroughly informed of the promotions and be a little bit more courteous.

I love ❤️ shopping at Bath and body works their semi annual sale not only does it always looks so nice and neat they stay well stocked with everything at Towson Towne Mall

I love me some Bath & Works Excellent Sales, Awesome products, Amazing customer service!!!🤗💯💯❤

That candle sale was A-Maze-IngLines were moving fast

Theres a lot of different fragrances and they even have a corner with a few products for men. Its a good place for a last minute gifts, even air fresheners and candles.

All the stuff here is awesome workers ok

Staff is ALWAYS helpful

Great store!!👍👍👍👍

They always have really good sales

Friendly people and great sales

SO MANY LOVELY FRAGRANCES AND THEY ALWAYS HAVE A SALE

Love when they have semi annual sales.

Was able to get my grandsons nice cologne n age appropiate

Always great!

Friendly and helpful staff and affordable beauty and bath products.

I love this place. Great deals on my favorite scents

I had a decent visit. It could have been better.

They ALWAYS have the best sales!

Organized store. Friendly staff.

Good place to pick up scented products