user
Cobblestone Quality Shoe Repair
13943 Manchester Rd, Town and Country, MO 63011, United States
Appearance
Cobblestone Quality Shoe Repair
Comments
Ka
Review №1

I have always been impressed with the skill and quality of my shoe repairs. I truly do not know why I even try to go anywhere else for shoe repairs or even cleanings. I end up disappointed and frustrated. Nothing can match the value and expertise of Cobblestone Quality Shoe Repair. Take your shoes here and you will not regret it!

Ja
Review №2

The clerk I spoke to a couple years ago was very rude and I stopped by today and he was still rude. How did he manage to get such good reviews? I will not return for a third visit.

Vi
Review №3

Greg has repaired a variety of footwear for me: Replacing medium-quality factory soles with high-quality while maintaining the aesthetic of the shoes(Gordon Rush), Narrowing the uppers of some tall (Frye) boots, Reconditioning some older hand-sewn (Red Wing) shoes, and Intensive repairs when a shank broke. In each case he has been patient with my curious discussion, open with stating his expected results, and communicated clearly over the phone and email. Consistent quality results that let me get more enjoyment and use out of my shoes! If you need some shoe work, dont procrastinate, just stop in to discuss it so you can wear them again.

ma
Review №4

I bought some amazing Freebird boots, when I got them they were too tight on my calves. I took them to Cobblestone and he stretched them for me! Now they fit perfectly! Great friendly service and excellent quality work! Thank you!

Ma
Review №5

Can I give more than 5 stars? Not only did he restore my 30 year old purse to like new condition, (ladies know about the favorite purse) he recommended shoe inserts that completely alleviated my foot pain. I work 12 hr shifts, 60+ hr a week. I was about to order new shoes at the tune of 175$ . I took a chance and asked about the inserts and he was so knowlagble about my foot condition (Mortons Nuroma) that he was able to recommend an insert that I can use in all my shoes and be pain free no matter which shoes I wear. Cant praise him enough.

Ga
Review №6

BEST! BEST! BEST! Great prices, quality, and speed! Thank you so much!

Jo
Review №7

Greg went above and beyond restoring my wifes worn down boots. He was honest and up front about the state of them and what to expect. Not a lot of businesses like this out there. Im happy with the outcome and would recommend anyone looking to get their shoes worked on to at least talk to Greg, youll be happy you did.

C
Review №8

I took a pair of Tory Burch sandals in for repair & they were done in no time. I also used them previously for a repair on my LV purse & had the same great service! I will be back!

De
Review №9

He was very nice and didnt have to get my shoe fixed just added some wholes.

Ti
Review №10

New soles on my 1000 mile boots. Excellent work!

El
Review №11

This is a wonderful place to go if you are a shoe fan. They have variety of shoes to choose from for any event. Their prices are very affordable. The store is very organised and the attendants are amazing. Highly recommend!!

Ev
Review №12

My sister has custom made shoes, molded to fit her feet. They cost a mint. This is the only place she will go to get them repaired. Greg does an excellent job at a fair price. We’ve been coming to him for at least 15 years, and we will keep coming as long as he’s in business.

Je
Review №13

I took a pair of my wife’s Louboutins in to Greg back in Aug. 2019 to have a protective rubberized sole put on the bottom. Not only did he do the protective sole, but he even had the rubber in a color matched red that matched perfect with the rest of the sole.Aside from the color match, his workmanship is second to none. He kept me updated on progress, and had them done quickly. When I picked them up, I couldn’t believe how great they looked and my wife was ecstatic too that she could wear her shoes without fear of completely destroying the bottoms.I don’t have the need for a ton of shoe work, but when I do, I won’t take any of my stuff to anyone but Greg.

Ra
Review №14

Top notch work! Greg is friendly, and did an excellent job replacing the soles of my AE Loafers with with JR Graffiti. Very pleased!

P
Review №15

I was extremely pleased with Greg’s quality of work with repairing a pair of Christian Louboutin shoes that needed extensive work. He fixed my heel and added a red sole protector so my shoes look brand new. I found him to be very knowledgeable and he provided extraordinary customer service. Because of my wonderful experience with this particular Cobblestone, I have already referred friends and will definitely use him again for any future shoe repairs,

Ka
Review №16

Great customer service! They went above and beyond to repair my daughters shoes so they could go with her for study abroad. I will use this shop again and will tell everyone I know to do the same!

Ke
Review №17

Took in some clown shoes to get the color changed. He took an old green color and changed it to blue. They look amazing, like new again!

Ca
Review №18

I have been a customer of Gregs for years. He has put new soles on my work shoes, high heels, clogs and re-sized purse straps for me. Gregs work has always been exceptional and I highly recommend him to anyone who appreciate true craftsmanship.

so
Review №19

Good quality work, reasonable prices. Somewhat brusque. Needs more help, I think. 1 week for most work evidently.

Ri
Review №20

Greg provides extraordinary customer service and is a true craftsman!I called Greg in a panic because the dress shoes I had brought with me (traveling to STL from Little Rock) for a funeral needed new heels quickly.Greg not only put new heels on very quickly- the shoes look brand new. He went out of his way to make sure I had the shoes in time for the visitation and funeral- all the time doing so with a level of customer service that is rare these days.Thank you Greg- I am truly grateful for your help.

Da
Review №21

Amazing experience!!! 10/10 would recommend. took my boots here to get fixed and he did an amazing job! so nice, professional and goes above and beyond

Mi
Review №22

I have had my shoes repaired other places. Never again. I cannot say enough good things about the customer service and repair we received here. Fabulous. Appropriate prices. Fast service. And respect. Will return.

R
Review №23

Great shoe repairman. Helped me out when I was in a time of need, after the death of my mother. I really appreciate it. The quality of my shoes was like new, a pair of Johnston & Murphys. I will be back for other shoes. Thanks!

An
Review №24

I brought in three heels (including boots) that were very damaged on the heels and scuffed. I am so happy with the results! They were done on time, reasonably priced and great quality work! Owner is so knowledgeable! this will definitely be my go-to shoe repair shop even though its far away from me. So worth it!

S
Review №25

Cobblestone did a great job repairing the heel on my shoes. Very knowledgeable!

La
Review №26

I have been a customer of Gregs for over twenty years. You wont find a more honest and dependable cobbler. He will tell you upfront what can be or should be done with your shoe repair and he backs it up 100% with outstanding quality. I would not consider taking my business anywhere else and would recommend Greg to anyone needing shoe repair.

Sa
Review №27

Greg is amazing! I needed the heels of my ankle boots fixed FAST as I was leaving for a work trip this afternoon. I found Cobblestone online and decided to give them a try based on their excellent reviews. I brought my boots to Greg this morning, and he graciously repaired them for me within a matter of hours so that I would have them in time for my flight at 5:00pm! The price was very reasonable and he told me where to find future coupons online. I will definitely be a repeat customer. You will not be disappointed with Cobblestone!!

Ba
Review №28

Wow! What great, friendly, reasonably priced service. I needed holes punched in two horse breast collars. Gregg said he could do it, and he did it quickly while I waited. He made my day!

An
Review №29

Greg is so knowledgeable and a great cobbler. I highly recommend visiting him and seeing what he can do for you.

Ma
Review №30

Greg is terrific. I needed a repair to take shoes on a trip and even though he was really busy he made it happen. I wont ask for that kind of crazy fast turnaround again, but will definitely go back for all my shoe repair/accessory needs.

To
Review №31

I know what the 1-star reviewer Rob Spahr was talking about. The guy at the one on Manchester Rd in the Home Depot shopping center is a mixture of about 90% sarcasm and 10% rude. If that isnt your style, youll be put off by it, but I love it! Its a refreshing break from the fake bubbly customer service that is everywhere else, and is entertaining at the least. But he truly is a good guy. Very honest and has probably forgotten more about shoe repair and shoe care than most cobblers will ever learn. He knows his stuff and I wont go anywhere else.

Me
Review №32

This place is amazing! Greg goes above and beyond to make sure his customers are well taken care of! I highly recommend this shop!

Pa
Review №33

Greg takes the time to patiently explain the options available to make the shoes look like new ... and they did look like new - beautiful! He not only does great work but understands the power of friendly customer service. This was my first visit to this Cobblestone, and Ill never go anywhere else.

Gr
Review №34

I have a short leg and need a .5 inch lift on all my shoes. Greg has been helping me out for 20 years now and my shoes always look great!

Ju
Review №35

I ship my shoes to Gregory and he always does an excellent job communicating, and he is VERY timely with whatever I need. He does the BEST sole repair at a reasonable price with a beautiful matching red rubber for Louboutins, you will not be disappointed. I will continue to do business with him from afar as he is truly the best. Also note that there are several with the same name, all independently operated so make sure you are choosing this one - excellent customer service and quality work!

Ji
Review №36

Greg is a rock star! I was surprised to see one of my shoes with the build up featured on the photo page. Let me just say that finding a shop that can put a 2 build up on a variety of shoe types and not have them weigh a ton and in most cases can strip the original sole and put it back on the bottom of the build up is rare. Add to it the personal touch that Greg adds to his business and you have a winning combination. Hes always looking for ways to improve the process on my shoes and give me a lighter and stronger product. Thanks Greg!

Gr
Review №37

Moved to Ballwin from South County. Needed a cobbler for a heel repair on Italian leather shoes. Cobblestone had the BEST reviews so I opted for them.Very pleased with the heel repair and very pleased with the quick turnaround and customer service. I recommend this place to everyone for a needed shoe repair.

Ma
Review №38

We have used this Cobblestone center since we moved into the area, from day-one of Gregs management. That was many years ago. He is a great proprietor. He really knows his customers--by name--and does his very best to meet our needs. We use him primarily for the easy and excellent dry cleaning drop off and pick up service he provides. Ive been in his shop when clients ahead of me had shoe dying or repair needs and other concerns such as proper shoe fitting, and it is so great to observe how he serves all clients with the same professional effort. How rare and reassuring, in a suburban world, to find a shop with top of the world service and a small town community feeling about it. Shop has a great selection of shoe and foot comfort accessories. People wont be disappointed coming here.

Ga
Review №39

I have been going to Greg at Cobblestone for some time. He has done great work on repairing my shoes over the years> He also repaired the fancy (to me anyway) heels on my daughters dress boats to near new after she wore them down well past the point of new return. He did a major repair on my sons shoes (My son sent them to us from New York to have the repair done). About two months ago Greg repaired the leather seat cushion from our sons 40+ year old mid century modern Westnofa chair (also sent by my son from NY). Greg went to extra work to apply a special leather conditioner and the cushion looks great should last a good bit longer. Greg is a great person also

Be
Review №40

Owner is fantastic. Handed two of my prized possessions to him for complete reconditioning. Quality soles/heels, great handsmanship, reasonable prices and amazing customer service will keep me coming back.

Je
Review №41

I had a pair of riding boots repaired and a pair of heels repaired. The boots needed new zippers and soles. The heels needed a new heel cap. He did a fantastic job!!!! I will definitely be bringing all my shoes here for repairs from now on

Sa
Review №42

He was a snide, sullen, impatient little man. He acted like he didnt care if I was there or not. I tried to have 3 shoes stretched twice and even after the second time he supposedly stretched them they were exactly the same as when I originally brought them in. I guess he just didnt have time for merely stretching shoes. He did end up giving me my money back but I would never consider going there again or recommending this place to anybody. It was a very unpleasant experience and I cant even imagine how this guy has such a good rating.

St
Review №43

Always top quality, professional service from owner. Clearly tells you if or whether a repair is worthwhile, makes recommendations, always accurate.

Cl
Review №44

Owner does a great job! Has repaired a couple pairs of shoes for me, and stretched out pairs for some of my older friends, in order to accommodate their bony old hooves. Extremely reasonable prices, reasonable turn around time as well.

be
Review №45

Great service.

Er
Review №46

I have been using Cobblestone for over 8 years now and wouldnt trust anyone else with any of my shoes. I have quite a shoe addiction and Greg has probably seen them all!! Hes able to fix anything from heel tips to the big jobs - from a partial resole to a full job! He even was able to completely repair a pair of my beloved boots where the liner had ripped on the inside. He told me it was going to be difficult and maybe couldnt be fixed, but two weeks later he called me and told me hed done it! And you cant even tell any of the modifications he had to make to fix them. Greg is also top notch when it comes to customer service. He knows my name and quickly greets me as soon as I walk in the store BY NAME! Keep up the good work, Greg - Ill keep bringing you my shoes!!

li
Review №47

Fantastic work, I will not trust my shoes with anyone else!Above and beyond the kind of services that are provided today.Thanks Greg!

Ba
Review №48

This is the only place you should go to get your shoes repaired or buy shoe supplies. Greg provides the best customer service (which is hard to find these days). He loves what he does, knows how to repair shoes, fixes problems and follows through on what he promises to do. He cares about his customers and wants you to be happy with his service. I have kinda funky feet and he is able to tweak my shoes to make them fit better, resole shoes perfectly and even carries a few brands of shoes in his store for purchase. If you are looking for shoes to dye for a wedding, he carries several styles of shoes for you to pick from. This place is a rare find these days when everything is so impersonal and outsourced. Greg is an artisan of his craft.

be
Review №49

My shoes came back better than new...he put on Vibram half soles and heals and vastly better than original leather (Bass Weejuns) which are thin. Im so happy with the results, attention to detail, very fine quality and price too! He is a nice guy!!!

Pa
Review №50

Greg is the best. Very quick to respond and very friendly. Brought some Black Suede booties in I bought my wife (Stuart Weitzman Kilgore) they had scuffs all over the heal and marks on the suede. Greg quoted me on a price before seeing the shoes (what it generally cost to clean and repair suede). When I took them in he said he could do it for cheaper and would make them look almost like new. Well he went above and beyond, they look fantastic and look brand spanking new. I will be taking all my shoe needs to him. Thank you.

Br
Review №51

Ive done business with a number of cobblers in the St. Louis area, but none have compared to Greg Dubois at Cobblestone in Ballwin. This guy knows his kicks and he knows them well. Hes committed to give you top quality shoe repair for a very affordable price. Hes got a heart of gold and is always willing to strike up a conversation. His well kept store is stocked with just about any accessory you need for your shoes, from shoe polish, to mink oil, to a variety of shoe laces, and just about everything in between. Do yourself a favor and take those old kicks into Greg. Theyll be as fresh as they were the day you got em.

Je
Review №52

Have taken several pair of shoes to this skilled and crafted store and the service is the best!

me
Review №53

Greg is the best shoe repair expert is the St LOUIS area. It’s to bad I live in University City.

Sc
Review №54

I wont trust my shoes in anyone elses hands besides Greg. The day I buy my leather soled shoes I bring them in and Greg puts on a vibatrim sole and toe taps. Hes quick, trustworthy, and a real genuine guy. I highly recommend this location.

SE
Review №55

Amazing people! Awesome place. Very nice, knowledgeable, and caring,

Ch
Review №56

The guy that runs cobblestone shoe repair, which is in the strip mall near home depot, behind verizon wireless, is a real class act nice guy. My cat clawed up my dress shoes and he fixed the leather for me in less than a day for a great price. He also does key copying! Cant reccommend this place enough.

Am
Review №57

Fast, friendly and knowledgeable.!

an
Review №58

Great repoire, the best dye on a pair of boots Ive ever seen...they look brand new! Your service is awesome, you have my business always and thank you very much ! Annemarie Conrod-Weigle .

Ke
Review №59

Awesome work. Looks factory good

Ce
Review №60

Greg did an amazing job on my Prada bag! my dog had chewed up part of one strap and i needed it sewn back into place but my dog had ate some so the strap was shorter than the other side so greg cleaned up the chewed side and then shortened up the other side and it looks amazing! it is useable which is amazing i thought it wouldnt be useable for me bc of the straps being shorter but nope its perfect!!

k
Review №61

Greg is an artist. He took shoes that were beyond repair an made them look beautiful.

Ho
Review №62

One of the rudest encounters I have had with a business owner in my entire life. I will be taking my shoes and boots elsewhere.

He
Review №63

Excellent craftsmanship, attention to detail.

Information
34 Photos
63 Comments
4.8 Rating
  • Address:13943 Manchester Rd, Town and Country, MO 63011, United States
  • Site:http://cobblestonequalityshoerepair.com/
  • Phone:+1 636-394-1234
Categories
  • Shoe repair shop
  • Leather cleaning service
  • Leather goods store
  • Leather repair service
  • Orthopedic shoe store
  • Shoe shining service
  • Shoe store
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–5PM
  • Sunday:Closed
Similar organizations