I would highly recommend finding another music store for your instrumental needs. The staff was not knowledgeable about the instrument, took longer to repair than promised, their repair prices are much higher than other local shops, and the staff was not friendly. Overall, poor customer service.

Horrible customer service. I rent a violin for my daughter and its getting close to being paid off so I requested a new one so I can pay off the balance and cost to upgrade to the new one...in December. The wrong one was ordered....twice. Now Im getting the run around. Just today I called and was told they needed to research and would call me back in a couple of minutes. I never received a call back.

Great customer service on the phone, via email, and in person and great prices! Thank you Steven for your patience and assistance, especially with someone who is new to all things about microphones and audio interfaces. Highly recommended!

Friendly, knowledgeable, and helpful staff. Good prices and excellent classes as well. Highly recommended.

Nice place to go for strings, picks and other guitar accessories! They have a decent collection of sheet music books and some instruments as well.

Very nice and helpful staff. I bought strings there and Steven restrung my guitar, adjusted the neck and bridge, and was great to deal with. They dont try to sell you things that you dont need, unlike other music stores. Highly recommended!

The store never reopened for rental returns. While the reopening date was May 18th in St Louis county, the St. Peter’s location too remains closed and the St Charles county reopened retail on May 4th, 3 weeks ago. 800 number on the door does not answer, the place looks abandoned with delivery stickers from Fedex dating a month back. Impossible to return an instrument while every one else, while closed was still actively offering curbside or even pick up service.

Please avoid taking rental from these guys. They are a cheater.AVOID AVOID AVOID. I have a terrible experience, The illiterate staff closed my account by mistake in order to upgrade to an advanced instrument which had a corpus of ~$450 and now that money gone as the moment account closed, you lose the money. I contacted several times to their customer care but getting the same standard answer about company policy and no one acknowledging this happen due to wrongdoing by their own staff. The store manager assured me that he will work with the internal team to fix this. With his confidence I open new contract for advance instrument and when I visited today (after 9-10 months) it has a corpus of $320 accumulated but he was not able to do anything for my previous loss. It really disturbing and finally I closed the account without making any further transaction as I believe these are an unethical organization to do business with.Company policy doesnt allow to cheat someone due to misunderstanding. It is hard to believe.Its better to buy the instrument which is available at a cheaper price rather getting in their trap of building credit which of no use.

I gave it a three cause It has really good instruments but whenever I go to buy a book from there it is usually not over there. Overall it an okay place to go for buying instruments.

Decent place but employees leave before closing time so you can show up to a locked store. Call before going even if its supposed to be open.

Very helpful and knowledgeable staff.

Awesome !