I was pleased with Instorage.. Monique was very helpfulin finding the exact size unit for my needs at the best pricethe place is very secure, clean, and I am very happy therePhillip Wilson
I have been renting a storage unit from Instorage for a few months. It is Christmas time and needed to retrieve the tree, lights and Christmas decorations out of storage. The facility is very clean and very easily accessed. There are dollys to help transport your belongings. The personnel are friendly. The rates are super inexpensive as far as storage places go but the hours of access are limited. Plan you trips wisely and that is not an issue.
Thanks to Adrian, I was so satisfied with the storage unit I purchased. Adrian made it a smooth transition. Ive had many storage units before & the one I purchase at Instorage is by far the best Ive ever seen. If youre in the area & need storage space dont hesitate to check out this place. Thanks again Adrian.
We needed a place to empty out a home while we found another place to live!It was perfect place!Large Clean Roomy and after we found our new place we were able to slowly move in sorting and separating what was to go to Salvation Army or into our home !We are very pleased with the great size of storage and easy access and room to do what we needed to do!Adrian was Excellent at checking us in showing us our options and working with our budget! Her Smile Peaceful Joy was our number one blessing with all our craziness as we moved into our new journey! Mahalo “ Thank You” and. Aloha Ke Akua “God Is Love”
Fast and efficient service.
I was helping a friend move and I noticed how clean the inside units are along with the hallways. They have a few portable carts to help one move in or out. They also have RV storage on the outside lot. The entry gate is code protected like most storage lots.
Very friendly!! Prices reasonable...got a great deal on a promo!
Excellent Customer Service. Ally was so helpful and kind! Everything was clean and they have unbeatableprices!
The premises are clean and access is simple.They do not accept cash. So you either opt for autopay or pay in person on the first.Bring your own lock or purchase one there.Its located across the street from Lowes.
Adrienne was awesome. I was in and out with my lease in 30 min.
The woman who took my information to leave my motor home was great.Im 68yrs old and took the time to explain all the paperwork.Her name is Monique,, she needs raise.I give them 5 Stars
We were in need of a parking space ASAP and so glad that we found InStorage! Monique was super helpful and professional and gave me a lot of information over the phone. Thanks to her, we were able to secure a space over the weekend. Crisis averted! The location itself was easy to find and very secure and the spots are very spacious. Its hard to find a storage with such a friendly and helpful staff. Thanks again!
Safe and sound and reasonable price
My experience from start to finish was definitely satisfying. I initially spoke with Antwione on the phone. When I inquired about space availability, he followed through with everything he spoke about when I arrived to sign the rental contract. Its refreshing to experience no games.
I had a very friendly experience renting a storage unit there. Very safe and secure
I love the clean well kept storage units. The customer service is awesome. I have rented from several prominent storage facilities. I really favor this one.
Excellent options and exceptional service, Monique is awesome and knowledgeable and helpful!Don’t waste your time anywhere else.
Easy of access, but secure
I like that it in a safe area and the building has a alarm and the latest security cameras for after hours. The Torrance PD keep a constant patrol in the area.The building is always clean and presentable. Customer service is at a all time high and very professional.
Very nice professional understanding courteous ... I highly recommend this place
I found office personal very accommodating and pleasant experience!
Instorage has amazing customer service
Love using this storage. The staff is always friendly & helpful (thanks Monique)
Very clean (no vermin), well maintained, staff EXTREMELY friendly & helpful!
Monique was great setting me up with 2 storage units! Very friendly & helpful!
Wonderful to work with. Manager was very helpful.
This storage facility is overpriced and the gate hours are too short. The temperature inside the storage areas is always hot and stuffy because there is no AC or insulation seperation from the roof which is warehouse type structure, high ceilings and no airflow at all. Some type of air seperation or insulation should have been installed for the ceiling to help block the hot sun. Also some circulating would have been nice
Good customer service and clean facility!
I called to see if I could rent a storage garage 30 minutes before they closed, the lady said they were closing already! Didnt even care about the possibility of a new customer! I would imagine their customer service after that is worse!!!
For the customer service I received price is not An issue goes the extra mile to make sure heAntwoine Garlington Goes the Extra mile to give great customer service would definitely recommend this. Storage Facility
Incredible helpful & patient personnel, absolute clean, with covered parking, very good deals in short term!
Easy in and out very helpful staff
They don’t value their old customers of many years. Constantly offer great deals & cut rate rent prices to new customers while raising the rent yearly for old customers. When I see their ads, I am embarrassed that I let it happen. We have been there for 11 years & now paying over $730.00 more per year than when we started. They know it is an ordeal to move so they have you “over a barrel”. You must give them a Declarations page from your Homeowners Policy yearly or they will add insurance to your monthly rent. Years ago, for some reason, I didn’t get notification of a rent increase. A few days after I paid my rent on time, they locked me out of the facility. I was clueless & they never notified me. Just locked me out.
The gal that helped us was real chill. The only thing that bothered myself and husband, was the fact that facility does not work with cash. So we had to go to 7 11 and get a money order. But it got done.
I received excellent customer service
Had a storage here. They lack cameras. Only a few outside. No cameras inside. I had a good lock on mine. And someone cut the bracket to get into my storage to steal my things. The cameras caught nothing. The torrance pd officer that did my case said they have constant break ins. Not to mention they dont help you with the insurrance claim. I been dealing with mine for months and they keep asking for a ton of paperwork. Wouldnt the police report be enough.
I like this place. Reasonable
I tried to store several boxes with memorabilia from my dead husband in the storage I share with our son. I was treated like a low down criminal, by a very rude and nasty employee. I have not been treated this bad by anybody. My experience was devastating.
Great service and friendly.
The move-in rate was higher than what I was told .It took 3triea to get over in.
Kinda Expensive
Great staff
They lie to you be careful
Price is 2 high