Im unsure what contact information the one negative reviewer was using. But Im an engineering student a few hours north of this Misumi location, and they have been a godsend! Just use the Misumi USA website and all is amazing. Ive done so many advanced engineering projects that Id never be able to afford if it wasnt for misumi providing prices typically only seen at large scale to students. I have no affiliation with Misumi, but I really appreciate the ability to DIY advanced equipment, and they provide this. Ive placed about a dozen $500-1000 dollar purchases via local pickup option, all has been amazing.

Staff was very friendly. I ordered a few long pieces that were too big to get in my vehicle so they kindly cut them down so they could fit better at no extra charge! Will definitely order from this place for all my future needs.

I have called repeatedly over the last month, and sent an email. Have heard nothing back. Phone calls go unanswered and when I attempted the number for the supervisor the line went dead.