Great customer service. Helped me fix my handle pretty quick.
Its essential to be able to handle issues for customers, and ensure satisfaction. Providing good service is one of the many things that the employees of The Del Amo Fashion Center Tumi Store do. The engaging staff and abundant selection make it a very helpful, and pleasant shopping opportunity. Everyone in the store is extremely nice and helpful. I had a problem with a crossbody bag I purchased, and the staff willingly, and patiently guided me through the resolution process. Great employees, fabulous products, and understandability with returns or exchange. This is definitely a store I will be coming back to forever.
Products are always good quality. Staff were fun and not uptight.
Visited the store yesterday and had such a great experience. I was expecting to mail my bag out for repair but they fixed it in house. Definitely pay this location a visit...They are warm, welcoming and very knowledgeable. Thanks Tumi Del Amo.
5 Star customer service and the sweetest employees work at this store. Susana & Alie are fantastic.
If every Tumi Store was this good Tumi would have put every other luggage store out of business. Susana is FANTASTIC with customers. Very knowledgeable and Alie was busy helping 2 other cusstomers with with sales. I love this store.
Real fancy high quality travel products and luxury items.
Fantastic store and products. The service is the best, its outstanding with great employees!
Great customer service, helped my hubby with with problem and they even helped me find a wallet. I swear there customer service needs to be modeled to other retail places!!
Great customer service... thanks Alex!
Love it getting a new jacket.
I have not patronized the business as of now
As a former TUMI outlet employee, my shopping experiences in this location was bad. The manager K gave me a sticky face every time. Such a big difference from the south coast plaza store. I rather go far away to Costa Mesa than shop in this store now.
Love this mall!!!!
Love