I still don’t have my car it has been in there for months. They have not yet “gotten” to my car yet. My car has been with them for over three months. If you need your car back on time do not go here they charge you way too much and they are not fast enough. These guys are not the guys you want to take your Mercedes or luxury vehicle. PLEASE DONT MAKE THE SAME MISTAKE I DID BY LISTENING TO THE MERCEDES DEALERSHIP DO NOT DO IT
Ive been through a couple body shops for custom work and the random bump (gotta love living in LA), but I have never had one go so far above and beyond the pickiest persons expectations. From the beautiful living woman at the front all the way to the dealers in the back, they are right on top of it and know exactly what you need before you even ask. Ive had 1 repair done here and the hope of a 2nd turned out to be a total loss, I was kept in the loop on all of the communications between the adjusters and my insurance and when I went in to clean out my car I was offered a moment alone to say my good byes while they got me a few bags. While I was cleaning out my car whenever one of the shop guys walked by they would say Im sorry we couldnt fix it. They even offered to help me carry everything to my rental. I would also like to add that thre first time I was in I was studying for my boards in thr waiting area and when I walked in with my medical bag the woman at the counter instantly remembered me and gave me the biggest congratulations! Theyre truly the best shop youre going to find in So Cal!
Way overpriced. I picked up my car and the inside was dirty.
I brought my sapphire black metallic M2 in after somebody backed up into my front bumper cover. They repaired and repainted it in no time flat and worked with the insurance company to adjust an estimate and make sure that I didnt pay a difference. They returned the car washed, waxed and looking fantastic. Theyre also very friendly. If/when theres a next time I know who to go to.
Very professional. Great price. They worked with me to get done what I needed to do. Trustworthy. Made the whole process easy.
Very nice people and very helpful also. Helped me thru my pre-owned vehicle which was totaled.
Great place! Certified by South Bay BMW
Professional and friendly staff