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CZONE - Computer Repair, Cell Phone Repair, Game Console PS4 XBox Repair, Gaming Computer RepairTonawanda NY
533 Niagara St #400, Tonawanda, NY 14150, United States
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CZONE - Computer Repair, Cell Phone Repair, Game Console PS4 XBox Repair, Gaming Computer RepairTonawanda NY
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Ca
Review №1

Mike is very knowledgeable and an honest man. Was having pc troubles and was able to fix very promptly. He was also able to educate me on things and took the time to really showed he cared about me as a customer. Would 10/10 recommend CZONE to anyone.

Pe
Review №2

Is very thorough and does good detail work. May take a little while but if he has an idea of what to do to fix your device he will do it. Theres no promises without Solutions here and he will guarantee his work. The only caveat is to know that the owner is very straight to the point, it does not particularly like small talk so know what you need when you get there and be direct and you will be fine. Great service to use

Ma
Review №3

My name is Will, and I just want to say, first and foremost, that I am extremely grateful for CZONES professionalism and hard work. I came to CZONE a complete novice and unsure, but after meeting Micheal and his wife, Dawn(both very nice and respectful people) my fears were put to rest. Micheal made me a very beastly gaming rig, and I have to say that the amount of dedication and heart he puts into his work and his service to his clients is top-notch. I was very satisfied with the work(the computer runs quicker than the Flash!). I just want to say that these individuals not only know how to be good business owners, but they, most importantly, know how to be good people...and that makes all the difference. I’ll definitely be coming to them for all my fixing and building needs! I highly recommend to all! Thank you again Micheal, and may you and yours be blessed! 5 stars!

Er
Review №4

They not only fixed my phone, but stayed late on a Friday to fix it. Great service and very fair pricing.

Ni
Review №5

Cracked the back of my Samsung phone and the glass covering the camera, they were able to immediately take care of it at a great price. Super knowledgeable and definitely recommend

Jo
Review №6

Was able to get a quick turn around! Every visit is a success! Great job! Thanks again and GOD Bless!

Da
Review №7

Had a broken hdmi port on my Xbox series x. Mike fixed it in 3 days which would’ve taken a whole lot longer if taken to Microsoft. Would 100% come here again if any issues came up again. Thanks again!

Ma
Review №8

My sons xbox hard drive became corrupt. He knew exactly what was wrong and was able to fix quickly. Very professional and friendly took care of us. Definitely would use him again and recommend him to anyone.

Ry
Review №9

Mike completed a screen replacement on my Samsung Galaxy S20 plus with amazing results. phone is like new now. They know their business well and they are super friendly to work with. I will definitely return to CZONE in the future for any device issues. Thank you CZONE!!!

Ja
Review №10

Pc is lightning fast and cables are tucked professionally. 10/10 recommend.

ky
Review №11

Brought in my daughters broken phone. Fixed it in 30min. Cant ask for any better service than that. Would highly recommend.

Da
Review №12

This guy is a beast! He built me a gaming PC all from scratch. I can finally play my games at high performance because of his genius builds the are designed for the game you want to play.THANK YOU SO MUCH AND GOD BLESS BRO!!!!

Tr
Review №13

The best tech guy in the 716. Great prices, high integrity, personable gentleman named mike. He’s a great guy that fixed my ps4 and phone, both of which I thought were done for. No other tech repair shop wanted to fix them... but CZONE did! I am so thankful for this shop and all they have done for me, the ONLY tech repair shop I will recommend or go to.

Su
Review №14

Checked a few places out. Mikes patience won our trust. Very knowledgeable, fast turnaround. If only I had a beard......Ill be back!!

Ja
Review №15

Needed a screen replaced on a note 9, replaced the screen and frame giving it a factory, water resistent seal!. Looks great, works perfect.

Na
Review №16

If you’re in need of an electronic repair, don’t waste your time going anywhere else. In my first and only experience with cZone, I must say it was nothing but excellent. Mike’s a genuine, straightforward tech who not only takes the time to explain what he’ll do, but seems to really care about you and whatever issue it is you’re having. Timely repair, great price, and personable service all play a part in this 5-star review. Thanks again for fixing my ps4 Mike, she’s humming along just like the day I bought her.

Le
Review №17

Fast, friendly, efficient, affordable. I’m so grateful to have this shop nearby!

E
Review №18

My ps3 was freezing so I took it in for a cleaning which was $60 A couple days later it was still doing it so i took it back. Had the laser changed out. He said he did a deep good cleaning. Drove home and it wouldnt turn on drove again 45 mins back out there to have him fix a plug in he forgot. The lazer and everything cost another $90. Here I am a wk later and it just turned off. The fan is clogged. All together ive paid $150. I thought of calling him again about it but im just gonna take it elsewhere. Honestly after forgetting to plug stuff in and when I got home i hit format and lost all my saved stuff. Im very diappointed in my experience. I thought he was a good guy that would do things right. Im going to include a pic. Taken today. Mind you he said he did a deep clean on it Twice...

Ma
Review №19

Very informative and excellent service for a great price

Ga
Review №20

Brought my pc in to get upgraded. The guy fixed my computer in a jiffy and it runs fantastic. Very knowledgeable in that region.

La
Review №21

I highly recommend C-zone for computer repair!!!I cracked the touchscreen on my Dell laptop.. called Dell got nowhere. My company was going to ship the computer somewhere to get fixed.A huge percentage of my job relies on having my laptop.Decided to call a local place c-zone .Mike the technician / owner was professional, prompt, informative.Had my laptop back with minimal downtime.The quality of work is excellent! Price was extremely Fair to say the least.

Ja
Review №22

Mike is very professional knew exactly what my problem was over the phone. Highly recommend this service

Ku
Review №23

He was an awesome guy he was so nice about everything he even stayed after closing to help fix my PS4 and even gave me his own power supply so I wouldn’t have to Wait 3 extra weeks this guy is so genuine thank you so much I will definitely be coming back to see you if I have ever have any problems Again thanks you so much honestly

Am
Review №24

Mike could not have been nicer. He helped me set up my cell phone with another Carrier and probably would have done it out of the kindness of his heart. Very patient and kind. Will definitely be back.

Da
Review №25

Fast, professional and kind

Pa
Review №26

Great work. Came in with a cracked screen. 40 bucks and done in an hour or so.

Li
Review №27

I have gone here for several things. Broken screens, phone issues and most recently to have a screen protector put on my Nintendo Switch. I have always been treated respectfully and the owner is honest about any products. I highly recommend them to anyone for any electronic needs.

Ka
Review №28

I would definitely recommend any one who needs phone repair to check them out! They were great!

Tr
Review №29

DONT GO ANYWHERE ELSE. This was the best repair experience I have ever had. They were straightforward, down to earth, and did not cut any corners. I guarantee you if you go anywhere else you will not get the customer service and attention to detail as they have at CZONE. Not to mention very good pricing on fixes, this place cant be beat. Highly suggested, if you need any electronic repair go to CZONE.

Ke
Review №30

Mike spent over 8 hours working on my sons xbox one. Hes a true professional and takes pride in his work.

Gr
Review №31

Excellent service and friendly people. He tells you straight and has reasonable prices for the services provided.

La
Review №32

Found store on google close to my house ... my son dropped his phone ( because he took out of case ) called was told bring it over .. went in and mike and his wife were wonderful and very helpful .. was so impressed but not only the customer service but the short time it took him to replace the screen !!!! Looks amazing prices cannot be beat👍 I found my new electric home and will be going there again 😊I cannot stress how fast and easy this was for us who are always on the go !!!!and to have it back So fast same day ( a little over an hour )that was awesome.... can not thank you for getting me in and fixed right away!!!😊 you guys are truly awesome !!!!!looking forward to doing business with you soon 😊Susan T.

an
Review №33

He Fixed My PS4 Pro.. It was overheating.....A few months later and still working fine no overheating A+++ Recommend 100% 🤗

Jo
Review №34

In Tonawanda on business, left my charger to my laptop at home, it is a Lenovo with a very difficult charger to find, searched everywhere finally went o CZONE, where the owner Mike had one he used for laptop repair and could not sell it. but he kindly offered to charge my laptop so I could do my business. I really appreciate this kind and courteous act from Mike and his wife.

Ma
Review №35

Go to this family business with confidence. I left my sons phone there for a cracked screen and the work was done in under 2hrs. Price quoted was price charged, and that price was very fair. They also carry a variety of all the top brands of accessories at a good price, so I grabbed him a protector before I left.

Ri
Review №36

Best service ever!! Mike and Dawn go the xtra mile to make sure you are satisfied. Cant say enough about the service and pricing....highly recommend.

Dy
Review №37

This company is an amazing asset to the community. Mike the owner is very nice and very reasonable with his prices. As well as the quality of the repairs is always topflight!

Br
Review №38

IVE MENTIONED CZONE TO FRIENDS . BEEN THERE FOR REPAIRS AND ADVICE. I RECOMEND GOING NO WHERE ELSE BUT THERE. 5 STAR SERVICE. MATTER OF FACT,ABOUT DUE FOR A TUNEUP FOR MY LAPTOP. BIG PROPS !

El
Review №39

The hinge on my laptop was broken so badly that I had to hold the base together to open and close my computer. Mike fixed it up and it opens as smooth as butter now! Even though it was a bigger job than anticipated, he still only charged me the original price he quoted me! If you want honest computer repairs, go see Mike!

To
Review №40

The staff is outstanding. I experienced complete hard drive failure and not only did they replace the hard drive and recover my data for a bargain, they did so in record time. Strongly recommended.

Xx
Review №41

I can say I dont mind i the incredibly high quality services this guy do but I really like how he can say it might be worth it to get an xbox 360 instead

Si
Review №42

Fixed my very broken phone screen here, excellent & quick service! Would recommend 100%!

Ni
Review №43

The service is great and the owner even helped me out with a smaller issue I was recently having without charging me because I couldnt afford to pay him. Just a testament to why small local businesses are awesome!

th
Review №44

Great company and even better owners! Affordable prices and quality work!

Mi
Review №45

This place was recommended to me by my mother, who worked in the plaza nearby CZONE. I had an issue with my gaming laptop running poorly (corrupted files related to hard drive and related to windows update data deletion and file corruption) . So I decided to take it here.I walked in and was greeted by Mike (owner) and right away we got to talking about not only my laptop issues, but the guy loves video games and loves computers. And oh yeah, couldn’t be a nicer guy.So I left him with my 1200 MSI gaming laptop and I got in back a week later. And folks, not only did he fix all the issues, but it runs better than it did when I first bought the laptop. He reinstalled windows for me and backed up my files. The laptop is super fast and processes great. He brought it back to life. Mike really knows his stuff and takes great pride and passion in the business of fixing and building computers. I was ready to bite the bullet and go buy a new laptop, and I’ve only had my laptop for 4 years with a high quality processor, 17.3 inch screen, NVIDIA graphics card, and 8gig of RAM. Instead, I got my computer fixed for 140 bucks. And I couldn’t be anymore pleased.This is the place I’ll be taking my electronics to and I suggest people do the same.Mike, thank you for fixing it!

Jo
Review №46

Clearly the owner can not handle judgement or criticism from others. I have went here before and the owner argued with me about the price to fix my playstation 3. It would be better to just buy a new one instead of fixing it. You can find a cheap one on Ebay Well I did get my playstation 3 fixed for half of the price this guy said. And it was fixed about a year ago, it still works as if it were new. P.s. check around before you go here. This place may be a 2nd choice or last choice depending on what needs to be fixed.Edit: The reply to this review does not make any sense. When I was there you did not provide any information about why it costed however much it costed. That is the reason I gave you a bad review. You failed to provide reasons of why it costed as much as you said it would. Please take criticism professionally.

st
Review №47

This place is pricey. If you wanna repair your cell phone screen then look around first before going here because the guy there charges more then others. So here is my personal experience with this place. The past time I went to this place was to repair my phone screen since it was cracked. The guy said the repair would be over 200 for just the front. (I think it was 279.99 or something like that) He said it was so high because of the screen and he also put labor into it as well. I went around and found another place that can repair my phone screen and do the manufacturers testing on it as well and replace the outside of the phone for less of the price czone gave me. So I went with the other company. (My phone is an S10 and it does cost a lot to repair since I did my research) (Edited to respond to the reply from czone) P.S. for czone guy. When you reply to criticism and people who post things that are not good. Utilize it as an opportunity to help make your company better. Not looking at those who post bad reviews and replying they have a history of doing so. If you want to do research then do it on prices. Literally look around and compair your prices to others prices for similar things you have or jobs you have done.I have stopped in this place a few times for other things to see how much it would be to repair them but I never got them repaired here. Due to the high cost. The story that I gave is an actual experience and my brother was with me. So please do not say it was false and try to get me to give a better review when it was a bad experience.Also. The reviews that I give are honest. They may be brutal but they are how it is. I will not sugar coat it like you want. Your business is expensive and it does not provide good work. Try to fix your errors and learn from bad reviews. This is what leads to bad reviews.

Sh
Review №48

My PS4 Pro fan ran so loud when playing games that taxed the system hardware that I could hardly hear anything through the speakers. Im so happy I brought it to CZone to get the problem fixed. Michaels care, attention to detail, and commitment to the customer experience made this an especially rewarding experience. Ive lived in a few cities across America and have occasionally needed repairs on items Im too unskilled to fix myself, and so brought a laptop or phone to a special place to get it fixed. None of my prior experiences were as positive as the one I had at CZone. Cant recommend this place enough.

Ja
Review №49

OUR COMPUTER GUY RETIRED AND WENT TO GEORGIA! WE WERE IN NEED FOR A COMPUTER GUY FOR OUR SMALL BUSINESS AND CZONE CAME HIGHLY RECOMENDED. WE NEEDED OUR SYSTEM FIXED AND IT COMPLETELY FAILED SO WE WENT ON THE RECOMENDATION, AND WE STRUCK GOLD. THIS COMPANY IS STRAIGHT UP NO BS AND LOVE HIS SERVICE. WE BOUGHT OUR SYSTEM FROM CZONE HE INSTALLED IT AND HE WAS GREAT. HIGHLY HIGHLY GREAT TO DEAL WITH!

jj
Review №50

Good

Je
Review №51

Quick service on Samsung Galaxy S8 screen replacement as they had one in stock and had my phone as good as new 3 hours after dropping it off.

Sc
Review №52

Id recommend this place to anyone guy is very helpful and reasonably priced my family had been going here for years and wouldnt recommend anyone else!!!!

Ja
Review №53

I recently went to CZone to have my boyfriends cell phone repaired, he passed away tragically in early October and I wanted so badly to get videos and photos of him with our children out of the phone. The owners were so friendly and helpful and did the repair quickly and at an extremely good price for the work that needed to be done. I did get the videos and pictures out of the phone and it makes me happy to have those memories to look back on and I wouldn’t have been able to do that without CZone 🙂 I highly recommend their services to everyone they’re wonderful!

Ti
Review №54

Professional and Very knowledgeable staff!! A+ service, Highly recommended!!

Ve
Review №55

Fast and great service

Ja
Review №56

Guy cleaned my phone out and it takes a charge again!

Ro
Review №57

Helped me with my X Box One power issue.

DA
Review №58

Brought my phone in with a cracked screen am going on vacation, they ordered what I needed and made sure I had my phone in time to leave for my vacation with an intact phone. Great customer service, Thanks

Ed
Review №59

Fixed my ps4 hdmi port. Fast and excellent service.

Ga
Review №60

Very good pricing and fixing, very nice couple as well :)

Ja
Review №61

Great service!

Jo
Review №62

Excellent service

ja
Review №63

WOW

Mi
Review №64

Highly recommended

Information
4 Photos
64 Comments
4.7 Rating
  • Address:533 Niagara St #400, Tonawanda, NY 14150, United States
  • Site:http://czone.biz/
  • Phone:+1 716-777-4310
Categories
  • Computer repair service
  • Cell phone accessory store
  • Cell phone store
  • Computer consultant
  • Computer security service
  • Computer service
  • Computer store
  • Game store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–2PM
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