I completely agree with Laura Iott. The turn-around time for both quotes and details are excellent! My current employer (Midwest Mine Services) and old employer (H&M Machine & Tool) both are using American Laser & Machine. Also, if they dont have the equipment in-house to complete the order, they have multiple resources to complete it in a timely manner.
Our company, Meridian Mechatronics, has been using American Laser and Machine for over 3 years. Their customer service and quoting response time is excellent! Delivery is always on time and they do a great job with rushing any orders we may need. We recommend American Laser and Machine to anyone needing laser cut products or custom CNC machining.
I had a 30 second conversation with the receptionist. I will not say anything rude but that interaction is all I needed to take my business elsewhere.