Very knowledgeable staff. We went in knowing the project we needed to do but not the parts we needed to do it. They hometowns pick out the parts, gave us tips for putting it together, and made sure we had everything we needed. We are excited to put in our woodstove with confidence knowing we have quality, safe piping and a knowledgeable staff to back us up.

If youre interested in a wood stove in Toledo, this is undoubtedly the place to go! Knowledgeable, friendly, and the best prices in town.

Classic example of why it is so often a far more pleasant experience shopping at a locally-owned establishment. The owner/operator, Jeff was incredibly helpful, patient and knowledgeable. Prices are more than fair and, better yet, the customer experience and care is second-to-none. I highly recommend Coal and Woodburner Shop. #supportlocal

Great place, even better a knowledgeable staff!!!! (that is unheard of with the big chain stores.) This place exemplifies the reason you should shop local small business.

Needed chimney and flue repair and service. Guy I dealt with was very knowledgeable and got us exactly what we needed when we needed it. Definitely going back when we upgrade our gas grill...

We are a family run local business that has been around since 1977. We try our very best to help everyone with their heating and grilling needs. That is not always possible and we will not satisfy everyone.We will always assist our customers and customers from other locations with warranty needs for products we sell. As long as you have the date of purchase and serial number we can help.WE ARE NOT A WARRANTY SERVICING DEALER FOR WEBER, LENNOX, HEAT-N-GLO, MR. HEATER OR US STOVE. WE DO NOT SELL THESE COMPANIES PRODUCTS YOU MUST CONTACT THE MANUFACTURE FOR WARRANTY AND THEY WILL ASSIST YOU.We do not sell coal.

Overpriced, wow, overpriced. Im willing to spend money but this place is off the charts expensive. Wonder why online stores exist? Walk in there to buy a fuse for my dryer and the employee was very unprofessional and seemed to know the price without looking up the part number. It was 6 times the amout of what it cost online. Have fun with your condescending comment of putting down the customers and knowing zero about how to treat customers.

I bought a $4000 stove and in less than a month of use the speed control for the fan went out. Im very dissatisfied with their customer service due to the fact I called them and was told there was nothing they could do for me. I will not be back to buy any other products from them

Owner is very knowledgeable of his business...Great assortment of products...Very easy to do business with...Thanks Jeff...

Great location for ur needs great people that work there they r willing to help u with all ur needs

Sold my family a great gas grill by Napoleon

Very nice and knowledgeable staff.

Lots of wood stoves in stock, love this place

Great place, very helpful.

Sold me an under size fire place and would not make it right

Great people.

Always very helpful!!!

Great product

Support a local business!

Grate custemer survis