Always do great work. Dependable, reliable. I do not use anyone else for all of our overhead doors on campus. Great company and great people.
We have worked with Mike Huss and his team now several times, on a set of clear garage doors and windows for our backyard shed and again for new windows in our house. The Overhead team has consistently exceeded our expectations with their service, professionalism and attention to detail. I would highly recommend working with them.
We called for service and they were out the next morning. Called ahead to let us know they were on their way. The serviceman, Matt, was phenomenal. He diagnosed the problem right away and repaired it quickly. Friendly, polite and knowledgeable. You have a great serviceman in Matt. He has been out to repair other doors (we have 6) and is always reliable. Thanks!
Had issues with an overhead door that was installed. After seeing i was not happy they sent a tech to make it right. Did a good job getting the door to function as it should. Many thanks for making it right. This should be an example of how companies take care of business.
Great experience! Matt, the repairman, gave excellent advice and thoroughly checked the garage door for other possible issues. He even took the time to take answer all of my questions and concerns. Matt also gave me pointers to prolong the life of our garage door. Highly recommend this company.
Wow! I had Matt service my garage door today. Before he came the remotes were not working right and the door would often stop half way up when opening. The opener unit was well over 20 years old and I was expecting him to tell me it needed to be replaced. I was ready for a BIG bill.As he dug into the details, he also found that the capacitor was dry-rotted, the main springs were loose, the limiter switch not in the ideal spot, and the wiring to one of the sensors was bad. He replaced the capacitor with one he had in his truck. (old capacitor is in the picture) He lubed all of the hinges, springs and the drive. He reprogrammed the remotes and showed me how to do it myself. He cleaned out some jury-rigged wiring to prevent any future mishaps. Total time: well over an hour.OK. I was still expecting a $200+ bill for all the time, wire and capacitor. Nope. Only $127.97 after tax!! And there was no pressure to buy anything. I doubt you’ll find a better deal or a more thorough & honest service experience.
Our thirteen year old 2-car garage door broke a cable on one side just as I was leaving for work in the morning. I closed the garage as best as I could manually and my husband called to see if someone could come out to fix it. We had a 4-hour window during the time of day that worked best for us and were given a courtesy call 20 minutes before arriving - so helpful!! Matt 273 came, introduced himself to me and immediately got to work after seeing the problem. He was very personable and even knew that I had to go run a quick errand but would be back. He was just finishing up in the 1/2 an hour that I was gone and explained everything and showed me what he did to fix my husbands side of the garage. He replaced not just the one broken cable, but both cables as he said he inspected the other side and saw the rust and the fraying on that cable and that it would only be a matter of time before that one broke too. He then greased everything that needed to be (its so quiet now!) as well as adjusted the chain because it was loose too. Being that the 2-car garage door is the most used door on the garage because of the key pad entry, I didnt expect the full inspection on the unit - just the one cable to be replaced. What great service and very affordable! He was extremely professional, efficient and reliable. I am so happy that he was able to come out when he did and repair it so quickly! Thank you, Matt!
Recently I had a new opener with a remote installed by Matt. He did an excellent job and was very knowledgeable about the installation. Very efficient.
Came and replaced springs on garage door. Very professional. Would recommend them.
We had a service call on Tues. June 30 for a spring that popped off our garage door.I was very impressed with the knowledgeable technician, Matt 273 who came to our rescue.He explained the how, what, where and why, which was very informative. Very personable! And, if I ever have another problem with the door, he is the one I will request!
Matt replaced cables and adjusted our double wide garage door. Matt was very courtesy and professional in doing what had to be done. I would highly recommend Matt and Overhead Door Company for all your garage door service. Thank you Matt, for a great job well done.Kind Regards,Clyde Vermillion
Had an quote done in November they still honored in January. They had a cancellation and were able to get my door in a week and half early. They installed no problems no hassle. The installer Brandon was awesome, fast and very professional. Carrie the sales lady was awesome with us as well. I dont usually use contractors or leave reviews but I could not be happier. I would recommend them to any one!!!
The worst experience I have ever had buying something and having it installed. Salesman Ryan was rude.took like 8 trips to finally get it right. Out of everybody Dave was the most helpful. When completed asked for a bill of what all I was charged for and never got one. I was honest with them even after all the problems and told them I was never charged for my purchase and didnt even get a thank uou.you.frrRyan.Ryan.thesalesmenWould like to do an update on my review although the installation process was was pretty aggravating because it took so long in all fairness when it was finally completed thanks to Dave H. Who went above and beyond to make it right we are very pleased with our fireplace insert.it looks beautiful and we use it a lot.So Im going to change my rating to 4 stars.
Awesome job!! Not only were the prices way less than anyone else I called, Justin and Alex did an amazing job on our doors. Fast and professional. They went way above and beyond in order to complete our garage doors and we couldnt be happier. 10/10 recommend this buisness and installers!!
I had an old wooden garage door that is over 30 years old that the cables broke on it and Jason .H. had came to fix the cables. I was very impressed with the professionalism and how nice this guy was to have to deal with this door and what he had to deal with. He was quick, courteous, and an honest gentleman. The price was very good as well and I will definitely be calling these guys out to fix anything on my garage in the future! Great job, Quality Overhead Door, for hiring such good people!
Excellent garage door company with reliable service and fair pricing. We had the weather seals replaced plus had overall maintenance done for the chains and motors and the technician, Matt, was friendly and professional throughout the process. The garages doors are running much smoother now and we know who to call to keep the garage doors in top shape: Overhead Door Company of Toledo.
I worked with Tabitha and Bob, both have been with the company a long time. They were very friendly, got the proper information to get the job done right the first time, took extra time to do a quality install and when I came home my garage never looked better. Would highly recommend.
Service was performed on my garage door by Overhead Door Company of Toledo. The person who performed this service, Matt, was exceptional in every way. He was friendly, helpful, courteous, professional, and efficient. He answered all of my several questions, carefully explained everything to me, fixed the problem with the garage door opener, and took the trouble to check the rest of the garage door installation to make sure that everything was in proper working order. He did not rush through the work, nor did he attempt to sell me anything that I did not need. He was exemplary in every way, and I hope that he will be thoroughly commended: he reflects very highly on the quality of this company!
This place had the part in stock that I needed for my overhead door garage door opener. Friendly staff, they help me out over the phone and in person. Nice to have the part immediately instead of having to wait to have something shipped from the internet. They also have a wide selection of exterior doors, patio furniture, umbrellas, outdoor fireplace, and high-end barbecue grills.
I had done business with another door and window company for over 25 years. I had all new windows installed in my home, a top of the line entry door and a total of 4 garage/shed doors and 2 garage door openers over that time period and when my garage door broke and was jammed open about a foot they told me they couldnt get anyone out until the next day. NOW I had never done business with Overhead Door of Toledo but after calling them after 1 pm and telling them I could not secure my home, they had a crew here in 2 and a half hours and repaired my garage door. Guess who is going to get my business from now on. THANKS for outstanding service Overhead Door. signed, a NEW Customer
Matt at Overhead Door came out three days in a row to make sure that we had exactly what we needed. He is pleasant, efficient, and a pleasure to work with, especially when you have an unexpected maintenance issue. He works very hard to be the best representative for his employer and strives to give the best pricing possible. Job very well done!
This was my second time calling for service from Overhead Door. The first time the spring broke back in January/February. Great service then. Today, Jason came out and replaced a cable that snapped. He was very nice, friendly. Great service. If anything else happens with my garage door, I will be calling them again. And recommend them to anyone if need be.
We have had a new garage door installed and an existing garage door repaired with Overhead Door Company of Toledo. We couldnt be happier with the service! The prompt response to our request for an appointment and the practically immediate availability of an appointment made for a very smooth process. When Matt came to repair our current garage door, he was professional, honest and prompt. The cost was very affordable both times we have used their services as well. We highly recommend Overhead Door Company of Toledo!!!
Got me a screen door for my overhead garage door. Looked at all the others in Toledo. This was the best door. And they installed it in short order. Love this door.
We recently purchased a home and called Overhead Door of Toledo to come out and service our garage door before winter. The day before they were scheduled to come out, the operator stopped working. Upon arrival, they thoroughly checked everything out and due to the age of the current operator, it was discovered parts were going to be difficult to get. The current operator was so loud, everyone could hear the door whenever it opened or closed. We agreed it was time to replace the operator. Taylor was wonderful! He had the new operator installed, door, springs, etc. all inspected/serviced/lubricated in no time at all. He showed us the new keypad/openers and answered any questions we had. We are amazed at how quiet the new operator is! You barely hear it open/close. Thank you Overhead Door of Toledo! We are looking forward to you being out next week to service the gas fireplace.
Called in last week to see if i could get help finding out what was wrong with my opener, I was transferred to Cole I had very little knowledge on the specs of the opener just knew the brand and what the door was doing. He seemed to be very knowledgeable on my issues and was able to supply me with a new logic board and told me how to install it. Went just as he explained. Overall great company, staff was very helpful.
We have been in our home for 22 years and have only used Overhead Door for service which has included a new opener, new cables, a new spring and today a new remote keypad. We have been very pleased with the quality, professionalism and promptness for service. Today, Matt did a great job on installing the keypad. Matt called to let me know he was on his way and arrived when he said he would.
We have used the Overhead Door Company on many new, high end houses that we have constructed. They have a nice selection of doors, fireplaces, grills, windows, etc. I feel they have nice customer service and the employees are really helpful. Their installers are paid employees so you have a more consistent install and level of service vs some other companies who subcontract the installs. If youre looking for a new door, repair to an existing one or any other services they offer, I would suggest checking them out!
I have worked with them on my garage doors, outdoor kitchen, a fire pit, outdoor furniture, windows for my entire house (probably 30 windows), referred for roofs and will probably soon buy an awning. They will not be the cheapest, but they are the best I have worked with in terms of quality and service. I have not yet needed to repurchase any of the items. Come to think of it, I should probably get some sort of award for the amount of business given and referred!!! Staff is great!!!
They made repairs to our garage door the same day we called. Very fast and wonderful service. The repairman Matt was polite, personable, knowledgeable and did great work. Very pleased with the quality of service, product and function.
Jacob from Overhead Door recently installed our new garage door. We were thoroughly impressed with his professionalism and quality of work. He went above and beyond to make sure that our garage was cleaner after installation than it was prior to...the entire process was very smooth and trouble free. I highly recommend Jacob & Overhead Door.
Best in the field For your overhead garage door work.They came out diagnose the problem and fixed my door with no problem
Taylor (Installer) was prompt and worked dillegently. The product is a great value. Would recommend to anyone looking for quality product, service, and value.
Quotes came in better than the competition. Quick installation and customer friendly. Wife noticed a ding the following day in a location that was evident it was a defect as opposed to auto damage. Without hesitation they came out and replaced the panel. Recommend.
The people that work for Overhead Inc. are terrific! I called yesterday, they sent Taylor & Dwaine today, two polite and knowledgeable guys who installed the new garage door opener quickly. Same experience I had when Overhead came to fix my gas fireplace. Highly satisfied, fair prices too!
Tremendous company to work with- from the sales staff to the installation crews. Extremely prompt and professional. Highly recommend!
Top quality stuff good price. Employees know what there doing
We were having trouble with our Garage Door opener and they were able to fix the problem easily. They also corrected the track alignment and a number of hardware issues from a previous repair that had been done incorrectly. I will be using Overhead Door for all future garage door repairs.
I recently purchased a new garage door. Kevin went above and beyond what any one could expect for great service. The new door is a nice improvement to update the home. I look forward to working with them again to select a new entry door to finish the look.
Overhead Door provided very prompt and quality service when we needed a repair. Matt was our technician and he did a nice job replacing our cable and rollers. Will definitely use them again.
We had a problem with our garage door and called Overhead Door. Very prompt in getting us an appointment on a Saturday morning. Technician Dave K. arrived on time, completed the work in a quality manner and was very professional/helpful during the service visit. Would highly recommend Overhead Door to anyone who needs service on their door or opener.
Matt from Overhead door just came out to replace my opener and springs in our garage. He was timely, efficient and courteous. I would definitely recommend Overhead Door!!
Trouble with door opening on own. Jason and his assistant came out. We needed whole motor. Instead of going through the weekend worrying if our door would open at night and while we were gone. Jason said they would install that day. Great service friendly staff. Definitely recommend!
Recently purchased a home that really needed a garage update. After purchasing the garage door for an excellent price, the installer came out way sooner than expected. Justin and brandon installed our garage door, opener and screen door and could not be for thankful. Being a older garage i couldnt ask for a better install!! Highly recommend this company.
Quality of products and the commitment to service is unmatched in the city. The responsiveness and follow up from their team is a lost art in the construction industry and they have perfected the model. Would recommend them to anyone looking for all types of building products as they carry a broad line of products. Best kept secret in Toledo.
My garage door broke. Could not get the car out. Call Overhead Door and they were out quickly, work was high quality and cost was below expected. It turned out to be a spring that was broken. Used them again when I had a roof issue and they again exceeded my expectations
Absolutely professional organization from top to bottom. Courteous, prompt and the most knowledgeable company that I have dealt with during my remodeling. I would highly recommend
I have know Landon for years and he is a very honest and trustworthy person. I highly recommend him and I know he would take care of you!
A good price on my new garage door and expert installation by Brandon and Justin easily warrant a five star review. I would definitely do business with Overhead in the future.
Sales team is extremely responsive, returning phone calls and emails quickly. They sent out a representative in short order to provide a quote and they walked through my home inspecting all of my doors and giving great feedback of how to improve the seal and protect my home. I felt very comfortable with the service provided, so I put my 50% down payment on two exterior doors and a storm door in September with an expected installation date late October/early November.Because of a ThermaTru material defect on the front door, my install date did not take place in early November as expected, which is not Overhead Doors fault. However, the information on the defect was not communicated to me until after I called 3 business days after the door had arrived. I believe the information could have been better communicated, but I was happy with their response that they were in contact with ThermaTru to understand the issue and to get it resolved as soon as possible.Because of the front door defect, they offered to install the patio and storm door while waiting. With the cold weather coming, I reorganized my schedule in short order to work from home to make it happen. The old door was removed and new door installed when the installer called me in to confirm the door was supposed to have a new transom, which it was. The door delivered to my home did not have the new transom as discussed due to an order submitting error, so they put together the new door with old transom, apologized for mix up and said they were get the transom ordered/installed as soon as possible. Also, the storm door was not installed (separate door from the patio door).I was thrown on the schedule for 12/30, to install the new transom, the storm door and the front door and I again rearranged my schedule to work from home. After confirming the shipment arrived in proper order, they called to clarify that the transom did not arrive when expected and the install would only be the storm door and front door. Today, they removed the old door taking the pieces out to their truck. For an hour, I had a giant hole in the front of my home before they brought the old door pieces back to the house and re-installed my old door. When it was all sealed up, they told me the ThermaTru prefinishing on the door was not up to standard, they should have caught it in the warehouse, and that they would not install the new door until the issue was resolved. On the bright side, the storm door was installed and Im happy with it.This is an incomplete review, as Im still waiting for the two door installations to be completed and Im still waiting to hear back from Overhead Door regarding how a piece was delivered to my home that wasnt up to their standards let alone removing my front door before discovering it. I will modify my review and rating accordingly.
They do not have good Customer Service. Had a new door put in September, my husband passed away in November so I have no idea about garage doors. It didnt work one day later in the month in November so I called, they came and said it was locked by someone. Im the only one here and they charged me $138 for service call. After talking to the owner and many people they would only refund $50.
My installer Matt went over and above to make sure I was satisfied with the job, even when unexpected problems occurred. I would recommend to anyone! Sales staff was great too!
Had two gentlemen from truck 20 come out the other day to replace my old garage door and was amazed at the time and quality of install. Great job!!
Jason H. was very professional. He showed me the problem with my old door opener and explained my options as well as quoted me prices for a fix versus installing new. He and his counterpart had my new opener installed in record time. I am thrilled with the service I received.
My 2 yr. old self installed garage door wouldnt open so I called Overhead. They were out the next morning. The service man was very knowledgeable and efficient. For the cost of a service call my garage door was fixed.
Nick M. Installed our new garage door on June 3rd and did an amazing job!! We love our new door!!! Thank you so much!!!
Five stars across the board!! Jason Lewis and the guys at Overhead went above and beyond. Highly recommend!!
1/25/19Jason H. And his helperAfter 13 years I just had my opener, sencers and remotes all replaced plus programed by these two gentlemen great guys professional fast friendly and on point thank you both !!! STAY WARM !!!🇺🇸🇺🇸🇺🇸Rob R.
Amazing service and wonderful sales persons
Was in there today and Cole was very helpful in helping me resolve my issues In my garage door thank you
Great job ! Did exactly what was promised on time, very satisfied. Very competitive
Great service, friendly, educational and courteous. Jason H and team are highly recommended.
Jason was amazing! Very friendly and courteous! Highly recommend!
Fast and reliable after hours service!
I made an appointment and Rob got out to my house fast and fixed my garage door in no time. Great service and definitely would recommend!
Sold me a $2,000 insulated garage door and installed it. I call and ask them to put more tension on the springs because it isn’t balanced correctly. Way to heavy to lift. There answer is to get a opener. Wanted to charge me a service call to fix it. Poor service
Had a technician Justin p come out for an emergency with our door recently. Was in and out in no time, couldnt be happier with the outcome.
Great place, friendly and knowledgeable staff and great prices!!!
Never contacted me after getting an estimate even after I reached out a few times!! Oh well!! Ill take my business some where else!!
Great merchandise n installation
Matt #273 - Even after a Ice Storm they still showed up and saved the day, broken spring .... Very professional and informative . I would highly recommend Overhead Matt #273 keep up the good work !
Great Team, Great Management, Great Prices! Couldnt Be More Amazed!
Thay do have quality products but seem a little over priced after shopping around.
Having multiple issues with the opener they put in on my garage door. Most recently all of the remotes stopped working including the key pad. Extremely frustrated that I paid to have this put in unprofessionally.
Excellent service and quaility products thanks
The salesperson was extremely helpful.
Fast reliable service!
Polite staff!
Great place very helpful
Great Service
Very responsive with regards to customer service.