Awesome people! Helpful & keep their word r/t warranty!! Will ALWAYS recommend them for a used car!
If ZERO stars was an option i would pick it. Extremely unprofessional business. You should never ever tell a paying customer that you are saving a car for them and putting it on hold and then sell it immediately. That is not how you run a business. Im letting everyone i know that this was an awful experience and that this is an untrustworthy business. Do better.
Got my car from them and love this place. I own a 2014 dodge journey and love it and paying on it still once we pay this off were definitely going back. I would recommend this place to anyone
Gotten 2 vehicles so far, no major issues with them or the employees. Friendly people.
Most cars are $1000 down $100 a week and went there with not a whole lot to work with because Im a healthcare worker and dont have a lot of money but need a car so thought I would at least try but the one guy was very rude about the whole situation. Said no one else would even talk to me with what I was working with and tried to sell me on a car saying I could pay it off and trade it up for what I wanted. No thank you with the rude attitude Ill take my little bit of money elsewhere.
Got good service
Listen..we have dealt with Go Auto for 10..yrs or more.Brad..Kevin have treated us with dignity and respect.Brad has gone Above and Beyond for our family and community.Brad has been kind..and if you want to know more if asked..i will share a story later.If you want a dealership that stands behind their cars ..trucks..then Go Auto..well get there !Kevin..wow..so kind..and if youre honest...understanding.I could go on as he has always ..always worked with us.No matter what.With respect..Kymberly Smith
Very humbling experience with these gentleman. Me and my sons experience with this car lot really allowed us to see that there are still good people in this world.It has been a long process trying to get my 18 year old son in his first car. As a parent you want to make sure the car they choose is safe. We went to another car lot and put down a deposit and was supposed to return the next day to pick up the car. After hearing about Go Auto,we decided to check it out before we purchased the car at the other car lot.My son test drove a Chrysler 200 and loved it! I asked him how did he feel driving it,and he said I feel at Peace. So we decided to move forward with the purchase. I told Kevin the gentleman who helped me that we would return after I go to get the deposit that we put down at the other car lot. They wouldnt refund us the money. I called Kevin to let him know what happened and told him we werent gonna be able to move forward,and we ended the call. I was gonna go ahead and get the car being that they wouldnt refund the deposit.A few moments later Kevin called and said, Dont sign anymore paperwork with them,we want to help you out with still getting this car for your son. And he did excalty what he said he would do! My son has his first car and I as a mother feel at peace.If youre looking to purchase a car, I recommend Go Auto. This is a honest car lot with good people.
My whole family and I have been long time customers always been happy with the outcome. Never many problems but if there was always got the help we needed! They have top notch customer service and they always a great selection of vehicles to choose from!
Rude rude rude I felt so disrespected I would never spend my money at this place even after they sold my cousin a lemon last year I still was gonna give them a chance cause Im the type to get my cars fully inspected before I buy anyways soon as I walked In I wasnt greeted but I let that go they acted as if I was bothering them and like my money wasnt good didnt even want me to test drive the car didnt want to answer any questions Im not the type to use the race card but I really feel that had a lot to do with it because the couple that came in right after did not get treated the same way so the big white man with the cowboy hat is really a pos if youre a person of color just be aware they might try and sell you a lemon cause they dont want our business anyway
We were extremely pleased with the helpfulness of customer service. This place is locally owned and we were treated very well. We bought a 2010 Ford Escape and the car was in great condition and runs like new!!
Great place to get a good running, good looking, clean vehicle at a good price. Go see Kevin, hes really help and will work with you for what kind of a vehicle you want. I recommend Go Auto.
The warranty is not what it seems. They make the repairs at their lot so they can charge anything they want. They jack up the price of the job, so when they tell you youre only paying half, youre actually paying the full amount of the repair. On top of that it takes them days to finish a repair. The customer service is okay. The prices of the vehicles are pretty high for what you get but its a buy here pay here and theyre all like this.
Thank you so much for being a dealer of your word! There is no other place I’d rather spend my money.. such nice vehicles and affordable ❤️
I was very impressed by Kevin and Brian, great personalities and will help out to the fullest! I’m very happy with my purchase and I will be definitely coming back soon for another veichle. Thank you to the go lackey auto sales team.
IF YOU SOLD A VEHICLE TAKE IT OFF THE SITE, ITS 2020 PEOPLE ARE DOING EVERYTHING ELECTRONICALLY, YOU ARE WASTING PEOPLES TIME, GET IT TOGETHER
Got a van from Go Auto. Go see kevin for a good running, clean used vehicles. Excellent customer service skills. And always very helpful to put you into the vehicle.
They are wonderful haven’t had any problems with them need something fix they on it
Kevin is the very 👍💯 best. His customer service is excellent they work with you when others will not. Kevin thank you for helping and listening. Your the best!!!!!!
Terrible place to get a car from!!! They will give you a car knowing there is major stuff wrong with it keep itnfor a week and never fix the problem I had got 2 cars from here and both experiences was terrible would not deal with them. They are a true definition of a buy here pay here. They dont care about your car they just care about money
I had a breeze finding the car I wanted and the process was very fast and easy as well! Kevin had the whole process done in a week! Thank you!!
We had a similar situation to Ayla’s. Except we were a month into making payments already before we mysteriously needed an extra $300 for tax and title when tax and title were already paid for. They aren’t worth the energy, frustration and money.
Great customer care. 45 mins drove off lot in my new truck. Dependable vehicle. Couldn’t have been a better experience
Kevin is the Man I promise he’ll take care of you just stop by and be up front and honest with him and he’ll do the same 🤞🏽🤞🏽
Great place get you moving 👍. Friendly n will for sure take care of you!!!! Go check them out!!!!
They helped us out sooo much! I highly recommend them to everyone! Ask for Big Kev and he will get you right.
Bought 3 vehicles from them, very helpful sales associates. Quick easy process.
Dealing with some bs right now involving key fab that stoped working and the key in it doesnt even unlock the doors! Had to call AAA to unlock it! They said they dont have an extra one and we will have to pay to get a new one???
See Kevin at Go Auto Toledo. Whatever vehicle you see that you want Kevin will make sure you drive away in it. Good place to purchase/finance a good used vehicle.
I couldnt be happier with my experience here. They make everything run smoothly and try there best to make the customer as satisfied as possible.
I absolutely love this place, Kevin is amazing to work with and when my car needs repaired they are quick, efficient and low cost! So glad we chose them.
Horrible place to get a car I got two cars from them they keep telling me I owe them more then what I owe they rude VERY DISRESPECTFUL
Went above and beyond to help get me into a car when no one else could. Friendly staff, nice selection of vehicles.
This was the best experience for getting my first car!
If I could give less than 1 star I would!!! They were very rude and after telling us one flat price with weekly payments yesterday; they called to give us a different price and payment arrangment this morning. We drove the 1hr 15min for them to then tell us they wanted another $600 down after we got there then when we asked for our money back he slyishly grumbled about a receipt though we had just dealt with him yesterday. As though we hadnt kept it so they could keep our money. Be careful if you decide to go through these people theyre sly and untrustworthy!!!
Kevin and brad go the extra mile to accommodate your driving needs
Came and got my car without notice, no letters no calls no returned messages, was 3 weeks behind due to layoff because of covid-19, waiting on unemployment finally went through and that day they took the car, when I called was lied to guy saying he herd me on the phone, funny only talked to someone on text 🤦♂️...
Dont do it! They are the spawn of Satan let me tell you this they are dishonest liars,greedy, they dont care about nothing but green, they dont care if you come in there crying your eyes out with your children by your side theyll put you in a vehicle that they know thats gone break down and cost you more money the devil.👿 if anyone that have common sense after reading this you would look towards another lot, trust me theres honest good people out there and they not of one them far from it. 2319 W.Lasky is the devils house. Stay far away Im tryna save you the head ache they are not good people. Would you trust a pitbull without a chain?would you try to rub a crocodile? If you stick your hand in fire will it not get burnt? 🔥 stay away from these monsters
We have waited almost 4 months after we paid car off and still dont have our title to it. Do they even have a title to it?
Very very good customer service great deals on cars!!
Great customer service.
Nice people wonderful experiance
I would never recommend anyone to go here they played me out of 2100 dollars. An I have 3 kids an no car.
Didnt have no problems. Will buy my next car from there.
Great quick deals
Good car dealership
The worse car lot I ever went to
My dads place!
Scam bad people bad cars
To expensivec
Horrible service.