Was directed here after my tire supplier recommended them. They were able to fit me into their schedule quickly and I was off with my new tires! Admittedly - there was a minor issue with the installation but the team was quick to respond and the correction was done the next day. Very happy with the service and the waiting area is definitely better than the other options in the area. Thanks to John, Jack and team!

This is also a AAA travel location. You can get maps, your books etc. I just stopped in to get maps and tour books. The staff were super friendly and helpful. I was taken care of right away

Awesome place to get your automobile worked on very trustworthy people.

Theyre pricey but if you want your car done then thats the price you have to pay 😀

Tried to get an alignment on my Dodge Journey. My husband went in and the sales lady, Barb, told my husband that we were outside our warranty from our previous alignment. That was fine, my steering wheel is crooked and we needed another one. She went on a rant about how its recommended to get 2 alignments a year and we were outside the warranty. It was again addressed that we wanted to purchase another alignment, but she would not ring him up. We then left and will not be back.

Went there with my sister she got an oil change an her tires rotated. They looked everything over even filled her whipper fluid. The price. Wasnt that bad eather.Yes l will send people here the staff was great.

They charge like they service HEALTHILY

Fast nice staff. Best tire price I found after calling several places.

Oil change was fast and service was great.

I dont usually write reviews but my service today was one that needed to be shared. My car literally died on me and was at a shop that was givin me a ridiculous price and time frame for my repairs. Ive never been here before but decided to give them a call and Jack answered and listened to my problem and was able to give me an amazing quote. Now, I was stuck at home with the kids but I was able to have my car towed and delivered here AND have alll my repairs done within a few hours! I am so pleased with the ease of such a stressful situation. My husband and I plan on returning for all our future needs!! Thank you much again Jack. You guys are awesome!

Good place to pay your AAA bill. Not a good place for a woman to buy tires, too expensive.

Always great, truck in for service, very through on checking things.

Frankie is excellent plus knows insurance

Excellent service. JACK very kind and BARB kept me informed about my car.thanks so much!!

This place is always trying to get over on people. Took my car in before a vacation supposedly got my fuilds checked on the way back my car started to show signs the fuilds were not checked. Gave them benefit of the doubt maybe they over looked it. Gave them another shot called a day before for oil change and a tune up didn’t even put me on the schedule then tried to give me an outrageous price

AAA is always so professional, courteous and very fast. I am a proud member because of that and their rock solid reliability.

Words cannot describe the service I received! Had a go beyond the call of duty and glad we have been members since 1973! Thanks to both the service driver and the AAA repair team in Sylvania Ohio! 💙💙💙👍🏽🤗

The people here are wonderful. They not only towed our car but helped us get it to another location when the owner of the car was in the hospital. Their diagnosis of the car problem was spot on as well- a local dealership failed to fix it properly which is why it was towed there in the first place. Thank AAA for all your help and patience and truly representing AAA as a company that is there to help the customer when in need on the road. Their kindness and knowledge was extremely helpful.

Victoria was very courteous and helpful with my last minute travel plans. Will definitely go back.

Friendly & fast service

Ok, here we go. I have NEVER been treated the way this guy, Jack treated me when I had to bring my car back in for the same reason I had it there 3 weeks before. $850.00 and steering went out again in 3 weeks. I wont go through what he was saying and how he was behaving. Too much! Just know that a person in customer service should Never treat anyone the way he treated me! It was scandilous! Ive never posted anything like this! Never. Someone needs to do something! Dont know what to do??

Best place for all your automotive needs, recommended to family and friends.The guys at the front counter are all awesome and helpful.The young ladies at the front counter are also very nice and helpful!!Best place to go if you need repairs or travel information + insurance.

Jack, the store manager at Sylvania, is my new go to guy for car needs. Friendly and knowledgeable. I will recommend all my family and friends to him. Thanks for the great service!

Great place to take my car for work needing done. John is the best!

Had a flat tire on my SUV, and called AAA. The driver, Carl, was fantastic. Was at my house in about 30 minutes, and had the tire changed in about 10 minutes. I am happy to say that I have been a member for 47 years. Now I know why, worth every penny.

Awesome service. Fast and they even fixed my locked out radio for free .Thanks John Charles and Shawn black. Always a great experience. The only place I will ever take my car.

Super friendly and great service (:

Good prices

Went to speak with Lisa regarding a cruise; she is extremely helpful and so nice! If I am going to spend mega bucks on a trip, I want a reputable agency like AAA, to rely on!!

Very friendly people and also help me out with my issues

I like how John Charles put a review. He works for the company. Lol pitiful and incompetent staff. Who use foul language to communicate to clients. Professionalism at it worst. I am referring to my experience at smitty Holland Sylvania road

Switched my insurance to AAA. Nice new building close to me and the staff was very friendly. John Geha save me a lot of $$$ on my car insurance and it was quick and painless! Thanks again!

Lea Smith is very knowledgeable & helpful in booking our Orlando trip. We will certainly call on her for our future travel plans.

Extremely helpful and knowledgeable staff. Replaced my battery for free.

Free air for your tires

They were all very nice and helpful answered every question I had.

Amazing service and a honest place to get your car fixed

Outstanding Service

I am extremely unsatisfied with the treatment I received today, I called to find out about a battery recharge for my vehicle and was greeted with attitude and hostility. First, unfortunately the phone number on Google for the Sylvania branch AAA is apparently linked to a calling service not to the branch itself, and the woman who helped me placed me on hold for 20 minutes because when was trying to transfer me to the correct address after arguing with me for 10 minutes about why I was calling.Second, I ended up ending the call and looking farther for the correct phone number and spoke with Shaun. Now Shaun and I only had a brief conversation but in that time he made it very well known that my business was unwanted at this time. Infact when I asked about coming in for a battery recharge I wasnt told yes, well see what we can do. Or lets schedule an appointment because we are currently all booked up. After being told that I couldnt be helped without having any kind of recommendation I am now going to be contacting Bob summeral and reporting this severe lack of customer service, considering not renewing my membership, and will no longer be recommending AAA to other people.I hope that other members get better service in the future

We have been members for 14 years. Have used Road Service too many times to count. Great experience each and every time. Thank you!

Will never call AAA again. Waited TWO hours on them. It was only supposed to be an hour. Not happy. I couldve walked home faster.

Made all my travel arrangements, very courteous and helpful.

Helpful staff. Free air and electric car charging stations.

Pleasant, professional, helpful, courteous, and efficient!

Took less time to fix my brakes than i was told.

Excellent service.

Great service!

Great services

Great place

They do great work and they are just doing their job so understand when they have a way to get things done. I will tell you having a membership is worth it as it has its perks